2021-2023 Audi Vehicles Compartment Lid Not Closing with Key

Symptoms

Owners of various 2021-2023 Audi models, including the Audi e-tron, may notice that the compartment lid sometimes fails to close when using the dedicated buttons on the vehicle's key fob. This can be an intermittent issue, leading to frustration when attempting to secure the vehicle's storage area remotely.

Diagnosis and Trigger Conditions

This technical service bulletin (TSB) clarifies the specific conditions under which the "compartment lid cannot be closed using the buttons on the key sometimes" symptom occurs. While the bulletin does not detail a fault code, it provides an explanation for why the key fob's closing function for the compartment lid might be temporarily disabled or unresponsive.

Repair Procedure Summary

Rather than outlining a repair, this TSB serves to inform technicians and owners about the operational characteristics that can lead to the compartment lid not closing via the key fob. It aims to prevent unnecessary diagnostics or part replacements by explaining the intended system behavior under certain circumstances. Owners experiencing this with their Audi e-tron compartment lid should be aware that it might be due to a specific condition rather than a fault.

Owner Action

If you experience your 2021-2023 Audi vehicle's compartment lid not closing with the key fob, it is advisable to consult your authorized Audi dealership. They can review the technical service bulletin (NHTSA ID 10204728) to understand the specific conditions that might be preventing the function and advise on whether the behavior is normal or if further inspection is needed. This will help address concerns about your Audi e-tron compartment lid.

Source: NHTSA ID 10204728