Service-Bulletin

2021-2023 Audi A6/A7/A8 Steering Column DTC B14BF01

Audi has issued Technical Service Bulletin 2062288/5 to address issues with the electric steering column adjustment not working, often accompanied by Diagnostic Trouble Code B14BF01. This TSB applies to various 2021-2023 Audi A6, A7, and A8 models.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Audi A6
2021 Audi A6 — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11022635
B14BF012062288/5Electric steering column adjustment is not workingAudi A6 steering column DTC B14BF01T10230649S001J866 steering column control moduleBCM 1Steering column vertical adjustment motor Electrical malfunction2011732
Audi A6
2022–2023
Audi A6 allroad
2021–2023
Audi A7
2021–2023
Audi A7 e
2021–2022
Audi A8 L e
2021
Audi RS 6 Avant
2021–2023
▸ 4 weitere anzeigen
Audi RS 7
2021–2023
Audi S6
2021–2023
Audi S7
2021–2023
Audi S8
2021–2023

Audi has released Technical Service Bulletin (TSB) 2062288/5 to address a specific concern affecting the electric steering column adjustment in certain 2021-2023 Audi A6, A7, and A8 vehicles. Owners may experience the electric steering column adjustment not functioning correctly, which can be accompanied by a specific diagnostic trouble code.

This bulletin, identified as Transaction No. 2062288/5, was released for publishing on August 2, 2025, and has undergone several revisions, with Revision 5 being the latest. It supersedes previous revisions, including Revision 4 (August 23, 2023) and Revision 3 (May 14, 2021), which updated models, warranty information, and condition statements.

Symptoms

Owners of affected vehicles may notice that the electric steering column adjustment is not working, specifically in the vertical direction. This can manifest as the steering column exhibiting a "functionality -> no function" state, an "operation sequence incorrect," or the column "cannot be switched on/activated."

Fault Codes / DTCs

When diagnosing this issue, technicians may find the following Diagnostic Trouble Code (DTC) stored in the electronic central control module (BCM 1), J519 (address word 0009):

Diagnostic Address Diagnostic Trouble Code Fault Symptom Storage State
0009 - Electronic central electric B14BF01: Steering column vertical adjustment motor Electrical malfunction Intermittent
0009 - Electronic central electric B14BF01: Steering column vertical adjustment motor Electrical malfunction Static

This DTC B14BF01 indicates an electrical malfunction in the steering column vertical adjustment motor.

Diagnosis / Trigger Conditions

Diagnosis typically begins with a customer complaint that the electric steering column adjustment is not working. Workshop findings often confirm that the customer's statement can be reproduced. In some cases, no DTC may be stored, but if one is present, it will be the B14BF01 code with symptom code 66145.

Repair Procedure Summary

The root cause of this issue is identified as a software problem. The repair involves updating the steering column control module, J866, and performing a physical adjustment procedure. This process is outlined in TSB 2062288/5 and requires following instructions from TSB 2011732: 00 Software Version Management (SVM), operating instructions.

  1. Software Update: Update the steering column control module, J866, using SVM action code 649S001. This update applies to models with Old Software Part Numbers 80A907705A (version 0100/0200) or 80A907705 (version 0080/0100), updating them to New Software Part Number 80A907705A (version 0210).
  2. Restore Steering Column Function: To restore the electric steering column adjustment, an occupant must get into the vehicle and use their knees to push the steering wheel upward with approximately 40 kg (88 lbs) of force. Simultaneously, the steering column adjustment switch must be pressed upwards in the vertical adjustment direction.
  3. Clear Adjustment Unit: The electric steering column adjustment must then be cleared by performing up to 50 adjustment cycles in the vertical direction. This step requires the use of a special tool kit.

Required Tools or Parts

To perform the adjustment cycles and clear the steering column unit, technicians will need:

  • Tool Kit T10230: This assembly tool weighs approximately 9 kg (20 lbs) and is necessary to simulate the required weight for the adjustment process. If the tool kit T10230 is not available in the workshop, technicians are advised to look for a similar weight toolbox.

Important Warnings

  • Tool Kit T10230 Alternative: If the tool kit T10230 is not available in the workshop, look for a similar weight toolbox to ensure the procedure can be completed correctly.

Owner Action

If your 2021-2023 Audi A6, A7, or A8 is experiencing issues with the electric steering column adjustment not working, or if you suspect a DTC B14BF01, it is recommended to schedule an appointment with an authorized Audi service center. They will be able to diagnose the issue and perform the necessary software update and physical adjustment as per TSB 2062288/5.

Warranty Information

For vehicles within warranty, this Technical Service Bulletin is informational only. Warranty claims related to this repair must be submitted in accordance with the Audi Warranty Policies and Procedures Manual. The Service Number for this procedure is 4823, with a Damage Code of 0040. Labor operations include Software Update (0151 0000), Charge Battery (2706 8950), and Check and adjust steering column (4823 0599).

NHTSA ID: 11022635

Galerie

2 Bilder

Frequently Asked Questions

What does DTC B14BF01 mean for my Audi?
DTC B14BF01 indicates an 'Electrical malfunction' in the steering column vertical adjustment motor. This typically means the electric steering column adjustment is not working correctly, as described in Audi TSB 2062288/5.
Which Audi models are affected by the electric steering column adjustment issue?
This issue primarily affects 2021-2023 Audi A6, A7, and A8 models, including various trims like the S6, S7, S8, RS 6 Avant, RS 7, and A6 allroad. The full list of affected vehicles can be found in Audi Technical Service Bulletin 2062288/5.
How is the Audi A6 steering column DTC B14BF01 issue resolved?
The resolution involves a software update to the J866 steering column control module using SVM action code 649S001, followed by a physical adjustment procedure. This procedure requires applying force to the steering wheel while operating the adjustment switch and performing up to 50 adjustment cycles, often with a special tool kit like T10230.
Will I be charged for the repair of the 'Electric steering column adjustment is not working' fault?
If your vehicle is within its warranty period, the repair for the 'Electric steering column adjustment is not working' issue, including the software update and physical adjustment, should be covered under warranty. It's always best to confirm with your authorized Audi service center.

Weitere Revisionen dieses TSB

What Audi A6 owners report

Counted from the records in our database across 33 model years.

1,665
Owner complaints
55
Recalls
5,316
Service bulletins
64
Crashes reported
71
Fires reported
65
Injuries reported

The 2021 model year

18 complaints, the 24th most of 33 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 11 recalls on file.

Power Train, the system this article covers, accounts for 113 of 1,665 complaints (7%), including 2 for 2021.

Complaints by model year

Model years with the most complaints for the Audi A6
1998130
1999217
2000148
2001113
200288
200591
200667
200871
2019114
202118

Most-reported systems

  1. Electrical System — 396
  2. Air Bags — 316
  3. Service Brakes — 161
  4. Fuel System — 150
  5. Engine — 130

Latest recalls for the 2021 model year

  • 25V900000 — Back Over Prevention (Dec 2025)
  • 25V201000 — Electrical System (Mar 2025)
  • 23V601000 — Service Brakes, Hydraulic (Aug 2023)
All 2021 recalls →

Recent owner reports about power train

I was driving my vehicle when the engine surged and then a transmission warning light came on and there was an immediate and complete loss of drive power. After the vehicle glided to a stop, there was no drive transmission in either forward or reverse.

2021 Audi A6 owner, Apr 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

Related Articles

Is the 2021 Audi A6 Reliable? Recalls & TSBs

The 2021 Audi A6 has faced six safety recalls, primarily related to electrical systems, rearview camera functionality, and rear axle components. Owners should also be aware of numerous Technical Service Bulletins (TSBs) addressing potential issues like engine stalling, transmission noises, and…

2021 Audi A6/A7/S6/S7 Engine Coolant Service Action 19P9 Closure

Audi has issued a closure notice for Service Action 19P9, related to engine coolant concentration, affecting 2021 Audi A6, A7, S6, and S7 models. This notice sets deadlines for dealers to submit claims for completed work.

2021-2025 Audi A4, A6, Q5 Drive Belt Noise TSB 2061461/15

Audi Technical Service Bulletin 2061461/15 addresses grinding, squeaking, or tweeting noises from the starter/generator drive belt, or the belt falling off, in 2021-2025 Audi A4, A6, and Q5 models with the 2.0L TFSI engine. It also covers the 'Electrical system: Malfunction!' warning.

2019-2026 Audi A6/A7 Air Suspension Compressor TSB

Audi has issued Technical Service Bulletin 2062932/2 for 2019-2026 A6 and A7 models concerning inaccurate air suspension compressor pressure readings displayed by the J775 control module. This TSB outlines a diagnostic procedure using a special tool.

2019-2025 Audi Starter/Generator Belt Noise TSB 2061461/14

Audi TSB 2061641/14 addresses starter/generator drive belt noise or detachment in 2019-2025 A4, A5, A6, A7, and Q5 2.0TFSI mild Hybrid models. Symptoms include engine noises and the warning 'Electrical system: Malfunction! Please go to workshop'. The TSB details diagnostic and repair steps for…

Comments

Be the first to comment.

Leave a comment

Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.

Verifying you are human...