Service Bulletin

2021-2023 Audi A6/A7/A8 Steering Column DTC B14BF01

Audi has issued Technical Service Bulletin 2062288/5 to address issues with the electric steering column adjustment not working, often accompanied by Diagnostic Trouble Code B14BF01. This TSB applies to various 2021-2023 Audi A6, A7, and A8 models.

Byeditor sarah mitchell2021 Audi A6
2021 Audi A6 — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11022635
B14BF012062288/5Electric steering column adjustment is not workingAudi A6 steering column DTC B14BF01T10230649S001J866 steering column control moduleBCM 1Steering column vertical adjustment motor Electrical malfunction2011732
Audi A6
2022–2023
Audi A6 allroad
2021–2023
Audi A7
2021–2023
Audi A7 e
2021–2022
Audi A8 L e
2021
Audi RS 6 Avant
2021–2023
Show 4 more
Audi RS 7
2021–2023
Audi S6
2021–2023
Audi S7
2021–2023
Audi S8
2021–2023

Audi has released Technical Service Bulletin (TSB) 2062288/5 to address a specific concern affecting the electric steering column adjustment in certain 2021-2023 Audi A6, A7, and A8 vehicles. Owners may experience the electric steering column adjustment not functioning correctly, which can be accompanied by a specific diagnostic trouble code.

This bulletin, identified as Transaction No. 2062288/5, was released for publishing on August 2, 2025, and has undergone several revisions, with Revision 5 being the latest. It supersedes previous revisions, including Revision 4 (August 23, 2023) and Revision 3 (May 14, 2021), which updated models, warranty information, and condition statements.

Symptoms

Owners of affected vehicles may notice that the electric steering column adjustment is not working, specifically in the vertical direction. This can manifest as the steering column exhibiting a "functionality -> no function" state, an "operation sequence incorrect," or the column "cannot be switched on/activated."

Fault Codes / DTCs

When diagnosing this issue, technicians may find the following Diagnostic Trouble Code (DTC) stored in the electronic central control module (BCM 1), J519 (address word 0009):

Diagnostic Address Diagnostic Trouble Code Fault Symptom Storage State
0009 - Electronic central electric B14BF01: Steering column vertical adjustment motor Electrical malfunction Intermittent
0009 - Electronic central electric B14BF01: Steering column vertical adjustment motor Electrical malfunction Static

This DTC B14BF01 indicates an electrical malfunction in the steering column vertical adjustment motor.

Diagnosis / Trigger Conditions

Diagnosis typically begins with a customer complaint that the electric steering column adjustment is not working. Workshop findings often confirm that the customer's statement can be reproduced. In some cases, no DTC may be stored, but if one is present, it will be the B14BF01 code with symptom code 66145.

Repair Procedure Summary

The root cause of this issue is identified as a software problem. The repair involves updating the steering column control module, J866, and performing a physical adjustment procedure. This process is outlined in TSB 2062288/5 and requires following instructions from TSB 2011732: 00 Software Version Management (SVM), operating instructions.

  1. Software Update: Update the steering column control module, J866, using SVM action code 649S001. This update applies to models with Old Software Part Numbers 80A907705A (version 0100/0200) or 80A907705 (version 0080/0100), updating them to New Software Part Number 80A907705A (version 0210).
  2. Restore Steering Column Function: To restore the electric steering column adjustment, an occupant must get into the vehicle and use their knees to push the steering wheel upward with approximately 40 kg (88 lbs) of force. Simultaneously, the steering column adjustment switch must be pressed upwards in the vertical adjustment direction.
  3. Clear Adjustment Unit: The electric steering column adjustment must then be cleared by performing up to 50 adjustment cycles in the vertical direction. This step requires the use of a special tool kit.

Required Tools or Parts

To perform the adjustment cycles and clear the steering column unit, technicians will need:

  • Tool Kit T10230: This assembly tool weighs approximately 9 kg (20 lbs) and is necessary to simulate the required weight for the adjustment process. If the tool kit T10230 is not available in the workshop, technicians are advised to look for a similar weight toolbox.

Important Warnings

  • Tool Kit T10230 Alternative: If the tool kit T10230 is not available in the workshop, look for a similar weight toolbox to ensure the procedure can be completed correctly.

Owner Action

If your 2021-2023 Audi A6, A7, or A8 is experiencing issues with the electric steering column adjustment not working, or if you suspect a DTC B14BF01, it is recommended to schedule an appointment with an authorized Audi service center. They will be able to diagnose the issue and perform the necessary software update and physical adjustment as per TSB 2062288/5.

Warranty Information

For vehicles within warranty, this Technical Service Bulletin is informational only. Warranty claims related to this repair must be submitted in accordance with the Audi Warranty Policies and Procedures Manual. The Service Number for this procedure is 4823, with a Damage Code of 0040. Labor operations include Software Update (0151 0000), Charge Battery (2706 8950), and Check and adjust steering column (4823 0599).

NHTSA ID: 11022635

Gallery

2 images

Frequently Asked Questions

What does DTC B14BF01 mean for my Audi?
DTC B14BF01 indicates an 'Electrical malfunction' in the steering column vertical adjustment motor. This typically means the electric steering column adjustment is not working correctly, as described in Audi TSB 2062288/5.
Which Audi models are affected by the electric steering column adjustment issue?
This issue primarily affects 2021-2023 Audi A6, A7, and A8 models, including various trims like the S6, S7, S8, RS 6 Avant, RS 7, and A6 allroad. The full list of affected vehicles can be found in Audi Technical Service Bulletin 2062288/5.
How is the Audi A6 steering column DTC B14BF01 issue resolved?
The resolution involves a software update to the J866 steering column control module using SVM action code 649S001, followed by a physical adjustment procedure. This procedure requires applying force to the steering wheel while operating the adjustment switch and performing up to 50 adjustment cycles, often with a special tool kit like T10230.
Will I be charged for the repair of the 'Electric steering column adjustment is not working' fault?
If your vehicle is within its warranty period, the repair for the 'Electric steering column adjustment is not working' issue, including the software update and physical adjustment, should be covered under warranty. It's always best to confirm with your authorized Audi service center.

Other revisions of this TSB

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