Volvo XC90 Complaints

1,540 consumer complaints on file.

#10139754October 14, 2005
STEERING
AT TIME OF PURCHASE, A VIBRATION FROM THE FRONT OF VEHICLE OCCURS UPON TURNING, MANUFACTURER REPLACED ENTIRE STEERING ASSEMBLY AFTER 5K MILES. OTHER VOLVO XC90 OWNERS HAVE HAD SIMILAR PROBLEMS AND REPAIRS OF STEERING ASSEMBLY AT THIS TIME I WOULD LIKE TO BRING THE ISSUE TO NSTB AS IT MAY REFLECT POTENTIAL SAFETY ISSUES IF NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136106September 10, 2005
INTERIOR LIGHTING
THE LIGHTING OF DASH INSTRUMENTS, I.E. RADIO AND HVAC CONTROLS IS TOO DIM TO READ DURING NORMAL SUNNY DAYLIGHT CONDITIONS. THIS CONDITION CREATES A SAFETY HAZARD IN THAT THE DRIVER CANNOT SEE IMPORTANT INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135911September 8, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS, TIRES, EQUIPMENT
ON FEBRUARY 16 OF THIS YEAR, I HIT SOME BLACK ICE THAT CAUSED ME TO HIT A CURB SIDEWAYS. THE IMPACT KNOCKED THE FRONT DRIVER'S SIDE WHEEL OFF. THE CAR WAS TOWED TO THE KEN GARFF SERVICE DEPARTMENT AT THE SOUTHTOWNE LOCATION IN SANDY, UT WHERE IT WAS "REPAIRED". A FREE LOANER CAR WAS GIVEN TO ME, AND THE CHARGES WERE COVERED BY MY INSURANCE. AT THAT TIME THE CAR HAD APPROX 3700 MILES ON IT. SINCE THAT REPAIR I HAVE DRIVEN THE CAR APPROX 5000 MILES. I HAD THE 7500 MILE SERVICE COMPLETED AT THE KEN GARFF DOWNTOWN SLC LOCATION AROUND JULY 15TH. AT THAT TIME, IT IS MY UNDERSTANDING THAT THEY CHECK THE CAR OVER FOR ANY AND ALL SAFETY ISSUES. ON AUGUST 15TH, I DROVE FROM ELKO, NV TO LAKEWOOD, CO, WITH MY 14 MONTH OLD BABY. THE 750 MILE DRIVE TOOK US VIA I-70 AND THE MOUNTAINS OF COLORADO. ON AUG 16TH, I DROVE 1 BLOCK FROM MY PARENT'S HOUSE TO A STORE, WHEN I WAS PULLING OUT OF THE PARKING PLACE THE CAR WOULDN'T MOVE. I GOT OUT TO SEE WHAT THE TROUBLE WAS AND THE LEFT FRONT WHEEL WAS LYING COMPLETELY SIDEWAYS. A BOLT HAD COME OUT OF THE A FRAME AND THEREFORE THE WHEEL FELL OFF. THE CAR WAS TOWED TO RICKENBAUGH VOLVO IN DOWNTOWN DENVER TO BE REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129509July 20, 2005
ELECTRICAL SYSTEM:IGNITION
WE LEASED OUR VOLVO XC90-T ALMOST EXACTLY 1 YEAR AGO TO DATE FROM SOUTH COUNTY VOLVO. LESS THAN 3 MONTHS LATER, THE CAR WOULDN'T START. THEY SAID THAT MY WIFE MUST HAVE LEFT A LIGHT ON; THE BATTERY WAS RECHARGED AND WE TOOK THE CAR BACK. 2 MONTHS LATER, THE CAR AGAIN WOULD NOT START; AGAIN IT WAS TOWED-BACK TO THE DEALERSHIP. THIS TIME, THEY SAID THE BATTERY WAS BAD. THE THIRD TIME THEY SAID THERE WAS BAD SWITCH WHICH CONTROLS THE LIGHTS AND THAT WAS CHANGED. ON THE FOURTH OCCASION, WHICH INCIDENTALLY OCCURRED EXCATLY ONE YEAR LATER ON JULY 7TH, 2005, THEY (AGAIN) SAID WE MUST HAVE LEFT A LIGHT ON...NO ONE CAN BE THAT DUMB, NOT EVEN ME!. I AM FAST LOSING MY CONFIDENCE IN VOLVO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128609July 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
1) 7,500 MILE CHECKUP (UNDER 7,000 MILES ON CAR) 2) CHECK ENGINE LIGHT KEEPS ACTIVATING. THIS STARTED ON TUESDAY. I ONLY USE PREMIUM GASOLINE IN CAR. 3) RECEIVED ''ANTI-SKID SERVICE REQUIRED'' MESSAGE WITH YELLOW INDICATOR LIGHT REMAINING ON. THIS HAPPENED ON TUESDAY AND LATER DISAPPEARED AFTER DRIVING THE CAR AGAIN. 4) THERE IS A PROBLEM WITH THE GEARSHIFT INDICATOR. WHEN I CHANGE GEARS FROM PARK TO ANYTHING ELSE, THE DISPLAY PANEL IS EITHER BLANK OR IT SHOWS AN INCORRECT GEAR '' IT WILL SHOW NEUTRAL WHEN I AM IN DRIVE OR REVERSE. ALSO IN ALL CASES, THE GEARSHIFT ON THE FLOOR WILL NOT LIGHT UP SO IT DOESN''T SHOW AT ALL WHAT GEAR I AM IN. THIS HAPPENED ONCE LAST WEEK AND HAS BEEN HAPPENING ON AND OFF SINCE THEN. 5) I THINK BECAUSE OF NUMBER 4 ON MY LIST, THE CAR SEEMS TO HESITATE AND EVEN BUCK A LITTLE BIT UPON ACCELERATION. THESE SYMPTOMS RESULTED IN VOLVO HAVING TO REPLACE THE TRANSMISSION ON MY CAR. THE CAR WAS JUST REACHING ITS ONE YEAR MARK AND HAD LESS THAN 7,000 MILES ON IT WHEN THIS HAPPENED. THANKFULLY THE CAR IS UNDER WARRANTY, BUT I FIND IT COMPLETELY UNACCAPTABLE AND UNSAFE THAT SOMETHING LIKE THIS WOULD HAPPEN TO MY CAR. ALSO, THE DAY THE CAR WAS TO BE PICKED UP FOR SERVICE I RECEIVED TWO BRAKE FAILURE PULL OVER SAFELY MESSAGES. THIS ALSO HAD TO DO WITH THE TRANSMISSION NEEDING REPLACING. AGAIN, COMPLETELY UNACCAPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128051June 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
THANK YOU LETTER REGARDING VOLVO'S RESPONSE TO CONSUMER PROBLEM.***NO ANSWER REQUIRED***. *MR THE VEHICLE'S ENGINE FAILED AT ONLY 10500 MILES DUE TO SLUDGE IN THE ENGINE. THE MANUFACTURER CLAIMED THAT THE VEHICLE WAS IMPROPERLY MAINTAINED ALTHOUGH THE CONSUMER PROVIDED THEM WITH SERVICE RECEIPTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119610May 3, 2005
AIR BAGS:SIDE/WINDOW
MARCH 25, 2005 HAD WRECK, HIT REAR DRIVER'S SIDE DOOR; AIR BAGS ON DRIVERS SIDE DOOR AND DRIVER SIDE REAR DOOR DID NOT DEPLOY. VOLVO WILL NOT COOPERATE WITH CAR OWNER TO FIX PROBLEM WITH AIR BAGS. THEY SAID AIR BAGS DID DEPLOY. OWNER WOULD LIKE FURTHER RESEARCH ON SIDE CURTIN AIR BAGS. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10120378April 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
DESIGN DEFECTS IN THE SHIFTING DEVICE ON 2004 VOLVO XC90 SUV. ***NO ANSWER REQUIRED***. *MR THE SHIFTING DEVICE TENDS TO STOP IN REVERSE WHEN YOU TRY TO PUT THE SUV INTO PARK, BECAUSE THE SHIFT HAD STOPPED HARD. IF THE BRAKE IS RELEASED AND THE MOTOR IS STILL ON, THE CAR GOES BACKWARDS. THIS CAN EASILY CAUSE AN ACCIDENT OR AN INJURY. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114582March 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 ,VOLVO XC90 T6 AWD - VEHICLE WAS PARKED IN DRIVEWAY. UPON RETURNING TO VEHICLE, REMOTE UNLOCK WAS HIT TWICE TO OPEN ALL DOORS, AND VEHICLE BEGAN TO ROLL DOWN DRIVEWAY. THIS OCCURRED TWO TIMES. VEHICLE HAS BEEN AT VOLVO GARAGE FOR TWO WEEKS. AT THIS POINT NOT AWARE OF WHAT REPAIRS MAY HAVE BEEN MADE. IT APPEARS THE TRANSMISSION LOCKING MECHANISM WAS DISENGAGED WITH THE REMOTE UNLOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107971January 26, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3-4 OCCURENCES OF VOLVO XC 90 DOORS UNLOCKING AND SPONTANEOUSLY OPENNING WHILE THE CAR IS MOVING IN TRAFFIC. THIS INVOLVED THE DRIVER, PASSENGER AND REAR PASSENGER DOOR. THE MANUFACTER WQAS UNABLE TO FIX THE PROBLEM FOR THREE TO FOUR ATTEMPTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106166January 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DURING THE PAST 2 WEEKS THE LOS ANGELES AREA HAS HAD A LOT OF RAIN. AFTER THE FIRST FEW DAYS OF RAIN, MY WIFE AND DISCOVERED THAT BOTH OF THE REAR PASSENGER DOORS WILL NOT OPEN FROM THE OUTSIDE, EVEN THOUGH THE LOCK PULL KNOBS ON ALL 4 DOORS POP UP WHEN YOU CLICK "UNLOCK" ON THE REMOTE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102072December 3, 2004
TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE CONSUMER WAS DRIVING REAR PASSENGER'S TIRE BLEW OUT, RESULTING IN DAMAGING THE FUEL LINE. CONSUMER WAS AT A GAS STATION AND REFUELED THE VEHICLE WHEN IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103496November 30, 2004
ELECTRICAL SYSTEM:IGNITION, SEATS, TIRES:TREAD/BELT, STRUCTURE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE CONSUMER PURCHASED NEW TIRES BECAUSE OF EXTREME WEAR AT LOW MILEAGE. THE 2003 VOLVO XC90 HAD NUMEROUS PROBLEMS THAT HAD TO BE CORRECTED ON A REGULAR BASIS. *BF THE LUG NUTS WERE REPLACED TWICE DUE TO RUST WHEN THE VEHICLE WAS DELIVERED, UNABLE TO TURN THE IGNITION, RADIO WAS INOPERATIVE AND THE LEFT DOOR COULD NOT BE OPENED DUE TO THE PROBLEM WITH THE SEAT MOLDING. AFTER 15K PLUS MILES, THE TIRES HAD WORN SMOOTH TO THE CORD. (TIRE-PERRILLI SCORPION) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100120November 17, 2004
TIRES, SUSPENSION:FRONT:SHOCK ABSORBER, STEERING:LINKAGES:TIE ROD ASSEMBLY, ELECTRICAL SYSTEM
I HAVE HAD NUMEROUS FAILURES WITH MY 1990 VOLVO: I AM ON MY THIRD SET OF TIRES, AND I HAVE 30,000 MILES. I HAVE HAD SEVERAL SHOCK ABSORBERS REPLACED ,A TIE ROD BREAK, AND MANY ELECTRICAL PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097221October 18, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS, ELECTRICAL SYSTEM, EQUIPMENT, SUSPENSION, TIRES, SEATS
MULTIPLE FAILURES; DOOR LOCK,TIRES WERE WORN TO THE CORD. * BF THE LUG NUTS WERE REPLACED BECAUSE THEY WERE RUSTED WHEN THE VEHICLE WAS DELIVERED, THE DOORS DID NOT FIT PROPERLY, THE RADIO FAILED, THE KEY WOULD NOT TURN IN THE IGNITION, THE LEFT REAR DOOR COULD NOT BE OPENED DUE TO THE PROBLEM WITH THE SEAT MOLDING AND THE TIRE DISPLAYED UNUSUAL WEAR AND WERE WORN SMOOTH TO THE CORD. THE LUG NUTS THAT WERE INSTALLED RUSTED AGAIN. (TIRES/PERRILLI SCORPIAN) *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093747October 7, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE THE DAY I HAD MY 2004 VOLVO XC90, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS DO NOT CLOSE COMPLETELY UNTIL I HIT THE WINDOW BUTTON THREE TIMES. I HAVE BEEN TOLD THAT THIS IS NOT CORRECTABLE AND IS NORMAL FOR THIS CAR. HOWEVER, THIS PROBLEM DOES NOT EXIST ON THE 2005 MODELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091278September 19, 2004
ELECTRICAL SYSTEM
SINCE I HAVE OWNED THIS CAR I HAVE HAD SMALL ELECTRICAL PROBLEMS - MOONROOF WON'T OPEN OR CLOSE, G DOOR OPENER NOT WORKING AFTER 3 DAYS, MUST PRESS UNLOCK BUTTON SEVERAL TIMES TO UNLOCK DOORS. ALSO, THE CAR BOUNCES AT ALL SPEEDS, AND SHIFTS LATE. LABOR DAY, 2004, I WAS DRIVING THE CAR WHEN ALL GAGES WENT OUT - SPEED OD, GAS, OIL PRESS, ENTIRE ABS SYSTEM, ETC. I FOUND IT WAS FUSE 24 AND REPLACED IT. THIS FUSE BLEW 4 MORE TIMES OVER THE NEXT 3 DAYS - ONCE IT BLEW WHEN REPLACING IT. THE DEALERSHIP SAID THIS WAS NOT A SAFETY ISSUE AND SCHEDULED REPAIR FOR 2 WEEKS LATER. (THE ABS SYSTEM STILL REPORTED WARNINGS ON THE MESSAGE DISPLAY). ONCE THE DEALERSHIP FINALLY WORKED ON IT, THEY REPLACED THE CENTRAL ELECTRICAL BOX AND ORDERED A NEW TRANSMISSION WHICH STILL NEEDS TO BE INSTALLED. I STILL HAVE THE ABOVE ELECTRICAL PROBLEMS ALONG WITH THE OTHER PROBLEMS WHICH THE DEALERSHIP CLAIMS ARE ALL RELATED. THERE IS 10,000 MILES ON THIS CAR. PREVIOUSLY, I OWNED A 1999 XC. I CONTINUED TO HAVE ELECTRICAL PROBLEMS WITH THIS CAR UNTIL I STARTED IT AT A DAYCARE TO HAVE THE BATTERY EXPLODE. SOLUTION TO THIS PROBLEM WAS TO UPGRADE ME TO THE 2004 WITH THE ASSURANCE THE PROBLEMS I HAD ON THE 1999 WERE "HIGHLY UNUSUAL AND UNHEARD OF". DUE TO MY PAST EXPERIENCE, AND THE VERY SIMILAR PROBLEMS I AM HAVING WITH THE 2004, I FEEL VERY UNSAFE IN THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090937September 13, 2004
ELECTRICAL SYSTEM, AIR BAGS, STEERING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON AUGUST, 26, 2004 THERE WAS A MAJOR MALFUNCTION IN OUR VOLVO XC90 (2004). WHILE DRIVING WITH 2 SMALL CHILDREN IN CAR SEATS AND 2 ADULTS ON A MAJOR HIGHWAY; SUDDENDLY, THERE WAS NO ACCELERATION IN THE GAS PEDAL AND THE STEARING WHEEL DID NOT FUNCTION. WE MANAGED TO SLOWLY MOVE TO THE SIDE OF THE ROAD FROM WHAT MOMENTUM WAS LEFT IN THE CAR, AND AVOID AN ACCIDENT. WE WERE OBVIOUSLY VERY SHAKEN UP, AND FIND THIS CAR COMPLETELY UNSAFE. IT HAS BEEN 3 WEEKS NOW GETTING THE RUN AROUND WITH THE CHERRY HILL, NEW JERSEY VOLVO DEALER. THEY SAID "THERE'S NOTHING WRONG WITH THE CAR". THE CAR IS UNSAFE FOR OUR FAMILY, AND PRESENTS A DANGER FOR OTHERS ON THE ROAD. WE ARE AFRAID IT WILL STOP DEAD AGAIN ON A MAJOR HIGHWAY WITH DEATH OR INJURIES OCCURING TO EITHER OURSELVES OR OTHERS. THE DEALER ASKED US WHAT WE WANTED "WE FINALLY SAID, (AFTER THEY SAID THEY'D GET US A NEW SUV AND DID NOT) THAT WE WANT OUR MONEY BACK ($3,000 DEPOSIT) AND WE DON'T WANT THIS CAR THEY SOLD US. TODAY, THEY MADE US TAKE THIS CAR BACK AND THEY ARE REFUSING OUR REQUEST TO REFUND OUR MONEY. ALSO, THE CAR WAS TOWED ON A FLAT BED TRUCK IN TO THE DEALER ON JULY 13TH, 2004 AS THE CAR DID NOT START.. "RELAYS WERE LOOSE IN THE ICM AND CEM ETC.," [WE HAVE THE SERVICE ORDER] ON THIS DAY, THE MESSAGE ON THE CAR SAID SOMETHING TO THE EFFECT "URGENT MALFUNCTION IN SUV AIR BAGS..." AND WE UNLOADED THE FAMILY AND IT WAS TOWED TO THE VOLVO DEALERSHIP. AND THE CAR'S 2 SIDE MIRRORS WORK ONE DAY AND NOT THE NEXT. TOMORROW I TAKE MATTHEW TO HIS FIRST DAY AT PRE-SCHOOL, AND I'M HALF THINKING WHAT IF SOMETHING HAPPENS TO THE CAR WHEN WE'RE DRIVING. IT'S AMAZING TO ME THAT VOLVO CAN LET ME LEAVE THEIR PARKING LOT WITH THIS CAR THIS EVENING, AND THE AREN'T TAKING SAFETY SERIOUSLY AT ALL. SO, AT 11:00 PM I AM UP LETTING THE NHTSA KNOW WHAT'S GOING ON. WE ARE WILLING TO HELP IN ANYWAY WE CAN. SINCERELY, THE LAWRENCE FAMILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090706September 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR MAKES A THROBBING HUMMING NOISE CAUSING THE GAS PEDDLE TO VIBRATE WHILE ACCELERATING AT A SLOW SPEED. THE CAR WAS BROUGHT BACK TO THE DEALERSHIP FOR REVIEW AND THEY SAID IT WAS NORMAL. I BROUGHT IT TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THE SHOP FOREMAN REVIEWED IT AND CONCLUDED THAT IT WAS NOT A NORMAL FEATURE OF THE CAR. THEY HAD A FIELD TECHNICIAN FROM THE MANUFACTURE TO LOOK AT THE CAR AND THEY DO NOT KNOW WHAT'S CAUSING THE NOISE. COINCIDENTLY, THEY HAD ANOTHER CAR OWNED BY VOLVO JUST LIKE MIND THAT MADE THE SAME NOISE AND VIBRATION. THEY CHANGED SEVERAL COMPONENTS IN THE DRIVE TRAIN FOR THAT VEHICLE BUT THE PROBLEM WAS STILL THERE. THE DEALERSHIP HAVE NO OTHER SPECULATIONS OR SUGGESTIONS OF WHAT TO DO NEXT. I FEEL UNSAFE WITH MY CAR SINCE VOLVO DOESN'T EVEN KNOW THE SOURCE OF THE PROBLEM. I CONTACTED CUSTOMER CARE CENTER AT THE VERY BEGINNING AND THEY DID NOT HELP MUCH. I CONTACTED THE PRESIDENT & CEO OF VOLVO NORTH AMERICA A COUPLE OF MONTHS AGO. I HAVE NOT HEARD FROM THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082188July 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HAVE A PROBLEM WITH SEVERE ROLLBACK ON A SLIGHT INCLINE OR A STEEP HILL. THE VEHICLE IS AN AUTOMATIC TRANSMISSION, BUT RESPONDS LIKE A MANUAL TRANSMISSION VEHICLE WHEN ON ANY TYPE OF INCLINE. THE DEALER AND THE MANUFACTURER CLAIMS THAT THE VEHICLE IS DESIGNED TO DO THAT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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