Volvo XC90 Complaints
1,540 consumer complaints on file.
- #10223412April 4, 2008SUSPENSION:REAR
APPROXIMATELY 10 MONTHS AGO MY 2004 VOLVO XC-90 AWD HAD A COMPLETE FAILURE OF MY RIGHT REAR WHEEL BEARING AT 68,000 MILES. THE DEALER RECOMMENDED REPAIRING BOTH WHEEL BEARINGS SINCE "IT IS A COMMON FAILURE ON VOLVO VEHICLES" WITH THAT IN MIND, I HAD THEM BOTH REPLACED AT A SIGNIFICANT FINANCIAL COST TO ME. NOW, I HAVE BEEN TOLD THE ANGLE GEAR (WHICH DRIVES AWD AND IS DIRECTLY TIED TO THE REAR WHEELS) HAS "BURNT OUT" AND IS (ACCORDING TO MY SERVICE ADVISOR) "TIED TO THE PREVIOUS WHEEL BEARING ISSUE" I HAD JUST 19, 000 MILES AGO. THE COST FOR THIS REPAIR IS $2900 ($1875 JUST FOR THE PART) ALL AT ANOTHER HUGE COST TO ME. ALL IN ALL, I'VE SPENT OVER $4100 DOLLARS ON THE REAR WHEEL/ANGLE GEARS - NOTHING YOU SHOULD EVER HAVE TO DO BEFORE THE VEHICLE IS EVEN 4 YEARS OLD! UPON DOING RESEARCH AND TALKING TO OTHER VOLVO OWNERS, IT IS VERY WELL DOCUMENTED THAT THERE IS A DEFECT IN VOLVO'S DESIGN AND PERFORMANCE OF THEIR WHEEL BEARINGS AND AWD SYSTEM, YET NO ONE IS DOING ANYTHING ABOUT IT. VOLVO JUST PROVIDES LIP SERVICE AND DOESN'T SEEM TO WANT TO ADMIT THERE IS A PROBLEM , REGARDLESS OF THE REPETITIVE COMPLAINTS THEY HAVE RECEIVED ON THESE VERY CONCERNS. I HAVE RIGOROUSLY MAINTAINED THIS VEHICLE ACCORDING TO VOLVO'S RECOMMENDATIONS AND KNOW THESE ISSUES AREN'T CAUSED BY ANY NEGLECT ON MY BEHALF. VOLVO IS PLAYING WITH PEOPLES LIVES AND MONEY BY NOT TAKING PRESCRIPTIVE STEPS TO CORRECT THESE ISSUES - ALL AT A TREMENDOUS FINANCIAL COST TO THEIR CUSTOMERS. THERE NEEDS TO BE A RECALL BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR FROM FAILURE OF THESE CRITICAL VEHICLE PARTS, IF NOT, IT'S ONLY A MATTER OF TIME BEFORE SOMETHING BAD HAPPENS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10222637March 29, 2008ENGINE AND ENGINE COOLING:ENGINE
TOOK DELIVERY OF VOLVO XC90 ON FEB 4, 2008. ON FEB 11, 2008 WITH 435 MILES, THE CAR LOST ALMOST ALL ITS ENGINE OIL AND THE COMPUTER DISPLAYED "LOW OIL LEVEL" MESSAGE. ALL THE TIME, IT WAS SPEWING BLUISH/WHITE SMOKE DURING INITIAL START UP AND ACCELERATION. WAS FLAT-BEDDED TO THE DEALER AND IT TOOK 11 DAYS TO REPAIR. SPARK PLUG WAS INITIALLY REPLACED, DIDN'T WORK, THEN IT TURNED OUT TO BE THE INNER TIMING CHAIN HOUSING SEALS WHICH WERE ALL REPLACED ACCORDING TO THE WORK ORDER. I DID NOT GET THE OLD PARTS/SEALS/GASKETS THAT WERE REPLACED. ALL I HAVE IS A DETAILED WORK ORDER OF WHAT WAS DONE. CURRENTLY, ENGINE IS STILL SPEWING WHITE SMOKE OCCASIONALLY AND I HAVE TO CHECK THE OIL LEVEL PERIODICALLY, JUST TO MAKE SURE THIS VEHICLE IS NOT GOING TO LEAVE ME STRANDED. VOLVO CARS OF NA OFFERED TO GIVE ME AN EXTENDED WARRANTY AT NO CHARGE BECAUSE OF THIS. I INITIALLY WANTED FOR THEM TO REPLACE THE CAR BECAUSE OF THE FAILURE OF ITS ENGINE WITHIN A WEEK OF DELIVERY. I DID NOT GET A RESPONSE TO MY REQUEST, INSTEAD, THEY CONTINUED REPAIRING THE VEHICLE AND RETURNED IT BACK TO ME, 11 DAYS LATER WITH THE EXTENDED WARRANTY OFFER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10220710March 10, 2008SUSPENSION:REAR
REAR LEFT SUSPENSION PART KNOWN AS "STAY BAR" BROKE CAUSING REAR LEFT TIRE TO WOBBLE UNCONTROLLABLY. FAILURE OCCURRED AT LOW SPEED WHILE COMING TO A STOP SO DAMAGE WAS LIMITED AND INJURIES AVOIDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10220743March 10, 2008POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE ALL WHEEL DRIVE FEATURE WENT OUT HENCE LEAVING THE DRIVE TO TWO WHEEL DRIVE ; THE TWO WHEEL DRIVE IS VERY UNBALANCE IN SNOW / ICE AS OPPOSE TO A NORMAL FRONT WHEEL DRIVE VEHICLE; ENDED UP ON THE SIDE OF THE ROAD AVOIDING ACCIDENT; CONTACTED THE MANUFACTURER AND THEY CLAIM THIS IS NOT A SAFETY ISSUE WHICH I DISAGREE; CURRENTLY DO NOT DRIVE THE VEHICLE IN SNOW / ICE DUE TO UNSAFE DRIVING CONDITION. CONTACTED DIFFERENT VOLVO DEALERS AND CLAIM A HIGH FAILURE RATE OF THIS FEATURE. VOLVO REQUESTED $3,000 TO FIX ISSUE; HAVE NOT AGREED TO THESE COSTS YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218595February 20, 2008SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT-. AUTHORMESSAGE JANICE G MAZUREK DDS JAN 24,2008 LOCATION: VENTURA CALIFORNIA VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT- ________________________________________ WITHOUT ANY WARNING WHILE DRIVING MY XC90 WITH 14,000 MILES THE RIGHT FRONT BALL JOINT FRACTURED CAUSING ME TO LOOSE STEERING CONTROL AND VEER OFF THE ROAD. LUCKILY I WAS TRAVELING 30 MILES AN HOUR WITH NO CARS CLOSE BEHIND AND I WAS ABLE TO MOVE THE CAR SAFELY OFF THE ROAD. THE CAR WAS TOWED TO THE LOCAL VOLVO DEALER. THE FOLLOWING DAY I WAS TOLD REPAIRS WOULD BE IN THE $10,000 RANGE. NEEDLESS TO SAY I WAS SHOCKED,AND I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. EVEN THOUGH I REPORTED THAT I DID NOT HIT ANYTHING IN THE ROAD THEY CONCLUDED THAT WITH THIS MUCH DAMAGE,ALL ON THE UNDERCARRIAGE, THAT I MUST HAVE. NOT WANTING TO BE HELD RESPONSIBLE FOR THIS I WAS TOLD BY THE DEALER TO CALL THE 800 VOLVO AMERICAN NUMBER TO REPORT THE MALFUNCTION CLAIM. THEY SENT AN "INSPECTOR" WHO CONCLUDED THAT I HIT AND OBJECT WITH MY RIGHT FRONT TIRE RIM CAUSING THE TIRE TO TURN IN . THE STRONG BALL JOINT IS FRACTURED,IT WOULD TAKE SOME FORCEFUL IMPACT FOR THIS TO HAPPEN. THERE IS NOT A SCRATCH ON THE BODY OF THE CAR,AND THE RIM IS SCRAPPED IN ONE AREA AS A RESULT OF DRIVING ON THE RIM AFTER THE BALL JOINT FAILURE CAUSED THE TIRE TO TURN IN..SO I AM FACED WITH COSTLY REPAIRS,A CAR I WILL NEVER BE ABLE TO TRUST AGAIN,AND AN ACCIDENT ON MY UNBLEMISHED DRIVING RECORD OF 35 YEARS .THE CLAIM OF A FAULTY BALL JOINT WAS REPORTED TO VOLVO-THEY 'CONCLUDED','OUR OBSERVATIONS INDICATED THE DAMAGE WAS THE RESULT OF SOME TYPE OF IMPACT,FORCING THE WHEEL INWARD."THIS NEEDS TO BE INVESTIGATED FOR THE SAFETY OF ALL DRIVERS. JANICE MAZUREK DDS VENTURA,CA[/I] _________________ 2007XC90 OWNER WITH DEFECTIVE BALL JOINT CAUSING ACCIDENT WITH MAJOR DAMAGE VOLVO REFUSES TO BE RESPONSIBLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218428February 18, 2008EXTERIOR LIGHTING:HEADLIGHTS
THE PLASTIC HEADLIGHT LENSES OF MY 2004 VOLVO XC90 HAVE BECOME CLOUDY AND APPEAR TO PREMATURELY AGING. THIS IS A SAFETY ISSUE AND BOTH THE DEALER -- DON BEYER VOLVO IN FALLS CHURCH, VA -- AND VOLVO REFUSE TO ACKNOWLEDGE THE PROBLEM OR REPAIR IT UNDER THE VEHICLE'S WARRANTY. OTHERS HAVE EXPERIENCED THIS PROBLEM AS WELL: HTTP://WWW.VOLVO-FORUMS.COM/T4575-XC-90-HEADLIGHT-LENS-CRAZING.HTM AND HTTP://WWW.VOLVOFORUMS.COM/M_62330/TM.HTM THE DEALERSHIP IS CALLING IT "WIND DAMAGE," WHICH MAKES NO SENSE. THE VEHICLE HAS NOT BEEN DRIVEN IN EXTREME WEATHER AND IS ALMOST EXCLUSIVELY DRIVEN IN THE METROPOLITAN DC AREA. EVEN IF IT IS WIND DAMAGE, THEN THE COMPONENT IS DEFECTIVE AS IT IS UNABLE TO WITHSTAND THE MODERATE WINDS OF THE MID-ATLANTIC REGION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218274February 17, 2008FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR STALLED TWICE AT 65MPH WHILE ON FREEWAY. FIRST INCIDENT WAS 24NOV06, 2ND INCIDENT WAS 12 FEB 07. ON FIRST INCIDENT ALL CAR FUNCTIONS COMPLETELY DIED AND WENT INTO "LIMP MODE" AFTER SWERVING TO STOP, AND WAS TOWED TO BELLINGHAM WA (KING VOLVO) DEALER FOR "SOFTWARE UPGRADE ON FUEL PUMP". ON 2ND INCIDENT CAR WENT INTO "REDUCED ENGINE PERFORMANCE" AFTER RESTART. I DROVE THE CAR HOME 350MILES ALTHOUGH VOLVO SUGGESTED TOWING. I JUST TRADED THE CAR IN TODAY ON AN ACURA AS VOLVO WASN'T INTERESTED IN HELPING ME BEYOND A $3K INCENTIVE TOWARDS A NEW VOLVO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218004February 14, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 T6 HAS ALREADY HAD A TRANSMISSION REPLACED AT 25K MILES (UNDER WARRANTY). THE REPLACEMENT TRANSMISSION RECENTLY SLIPPED GEARS WITH 32K MILES AND THE DEALER SAID THAT IT WAS "OLDER" VERSION OF THE ENGINE MANAGEMENT SOFTWARE CODE WHICH CAUSED IT TO HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217704February 11, 2008STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT'S CUSTOMER OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE WAS INITIALLY BROUGHT INTO HIS SHOP DUE TO A LEAK IN THE POWER STEERING PUMP. THE CONTACT REPLACED THE POWER STEERING PUMP PURCHASED FROM A DEALER. THE CUSTOMER RETRIEVED THE VEHICLE AND, APPROXIMATELY 3 WEEKS LATER, IT SHUT OFF WITHOUT WARNING WHILE DRIVING. THE DEALER HAS BEEN NOTIFIED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,627.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216808February 3, 2008SUSPENSION:REAR
REAR HUB (BEARINGS) ON PASSENGER SIDE FAILED. THIS IS THE THIRD TIME A REAR HUB FAILED. THE FIRST TIME IN 2005 THE VEHICLE HAD 28,000 MILES. THIS TIME THE REAR WHEEL WAS HELD ON BY THE BRAKE CALIPER ACCORDING TO THE VOLVO DEALER THAT REBUILT IT. THE SECOND WAS THE DRIVER SIDE REAR HUB FAILED IN 2007 WITH 72,000 MILES. THE THIRD WAS THE PASSENGER SIDE REAR HUB THAT FAILED ABOUT A WEEK AGO. THE VEHICLE MILEAGE WAS 84,000. THIS VEHICLE IS MAINTAINED ACCORDING TO THE MANUFACTURER'S SCHEDULE. IT IS QUITE DANGEROUS (REFER TO THE FIRST INCIDENT). THERE NEEDS TO BE A RECALL WOULD SEEM TO BE THE CORRECT OUTCOME. THOUGH THERE IS AN EXTENDED WARRANTY AFTER THE 50,000 MILE PERIOD THERE HAS BEEN A COST TO US. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216138January 26, 2008POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ANGLE IRON FAILED IN VOLVO XC90. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215616January 22, 2008LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR WILL NOT LATCH PROPERLY. MUST RECYCLE THE LOCK (LOCK THEN UNLOCK, SOMETIMES MORE THAN ONCE) IN ORDER TO GET THE DOOR TO LATCH SHUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215546January 21, 2008ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY, THE INSTRUMENT PANEL WENT DAK, SIGNALS STOPPED WORKING, STEREO AND OTHER ELECTRICAL DEVICES QUIT WORKING. THE CAR STILL RAN. THE DEALER HAS BEEN UNABLE TO DETECT AND FIX THE PROBLEMS AFTER ONE WEEK AND DOES NOT KNOW WHEN AND STATES THAT THE PROBLEM IS IN THE CENTRAL COMPUTER. ON THREE OTHER OCCASION THIS CAR HAS BEEN TO VOLVE DEALER FOR COMPUTER SYSTEM UPGRADE; ONCE FOR IDLING ERRATICALLY, ONCE FOR PASSENGER SIDE WINDOW NOT STOPPING WHEN IT REACHED MAXIMUM CLOSURE HEIGHT AND ONCE FOR STEREO SYSTEM NOT EJECTING CDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214202January 8, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT AT 62K MILES AND HAD TO BE REPLACED. CHECKING ON EDMUNDS WEBSITE, THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213488January 2, 2008VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING 55MPH, THE VEHICLE SUDDENLY LOST POWER WHILE MERGING BETWEEN TWO LARGE VEHICLES. THE ACCELERATOR PEDAL WOULD NOT RESPOND WHEN HE TRIED TO ENGAGE IT. THE DEALER STATED THAT THE REAR DIFFERENTIAL, THE THROTTLE AND THE DISC BRAKES FAILED. THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10213266December 31, 2007POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SUSPENSION:REAR, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
I HAVE HAD THIS VEHICLE FROM 64,000 MILES TO 75,000 MILES AND HAVE REPLACED THE FOLLOWING - REAR WHEEL BEARINGS, LOW BEAM HEADLIGHTS 4 TIMES, AND NOW THE ANGLE GEAR HAS GONE AT 75,000 MILES - NOT A VERY RELIABLE USED CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10212179December 18, 2007ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE HEATER PIPES THAT GO THROUGH THE FIREWALL HAVE CORRODED IN LESS THAN 2 YEARS AND NORTH POINT VOLVO WANTS A $1,000.00 TO TAKE OF THE DASH AND REPLACE THIS PART ON THE HEATER WHICH IN AND OF ITSELF IS ONLY A $40.00 PART. THIS PIPE SHOULD NOT BE DEFECTIVE ON A CAR THAT'S LESS THAN TWO YEARS OLD. POOR QUALITY!!!!!!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10209280November 18, 2007TIRES:TREAD/BELT
SHORTLY AFTER 14,000 MILES, WE TOOK OUR 2006 VOLVO XC90 IN TO HAVE OUR TIRES ROTATED AND BALANCED. THE TIRE DEALERSHIP WOULD NOT EVEN TOUCH THE TIRES BUT ADVISED US TO GO DIRECTLY TO VOLVO BECAUSE THE TIRES WERE AN EXTREME SAFETY HAZARD. AFTER ABOUT A MONTH AND REPEATED PHONE CALLS, VOLVO DID REPLACE THE TIRES, CHARGING US FOR ONE TIRE. THERE HAVE BEEN NUMEROUS REPORTS OF BAD PIRELLI TIRES ON THE 2006 XC90. VOLVO BLAMES PIRELLI; PIRELLI BLAMES VOLVO. THERE HAVE BEEN NO RECALLS ON THE TIRES, ALTHOUGH VOLVO IN TALLAHASSEE MADE REFERENCE TO A MEMO FROM VOLVO ALERTING THEM TO THE PROBLEM. WE FEEL FORTUNATE THAT WE CAUGHT THE PROBLEM BEFORE WE OR OTHERS WERE INJURED AND ARE APPALLED THAT VOLVO HAS DONE NOTHING TO INFORM THE OWNERS OF THE DANGER. OUR PROBLEM IS FIXED, AT LEAST MOMENTARILY, BUT THERE ARE OTHER CARS ON THE ROAD WITH THESE SAME TIRES AND DRIVERS WHO ARE COMPLETELY UNAWARE OF THE DANGER. THEY ARE RIDING THE SAME ROADS WE ARE AND COULD VERY LIKELY BE COMING AT US ACROSS LANES OF TRAFFIC DUE TO THE TIRES. SO, WE ARE NOT ACTUALLY SAFE! CAN SOMEONE DO SOMETHING TO FORCE VOLVO TO DO A RECALL OR AT LEAST ALERT THE OWNERS? THIS DID NOT SHOW UP AT THE 7,000 MILE CHECKUP WITH VOLVO AND WE WERE NOT WARNED, EVEN THOUGH THE SERVICE PEOPLE HAD THE MEMO AT THAT TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207919November 5, 2007ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ON OCTOBER 31ST OF THIS YEAR OUR 2007 VOLVO XC90 CAUGHT FIRE NEAR THE REAR HATCH. MY WIFE, WHO NORMALLY DRIVES THIS VEHICLE, WAS UNABLE TO START THE CAR ON HER FIRST ATTEMPT. IT APPEARED THAT THE BATTERY WAS DEAD. AFTER A COUPLE OF MORE ATTEMPTS THE CAR DID START BUT, A CHECK ENGINE SIGNAL APPEARED. AT THIS POINT SHE DECIDED NOT TO DRIVE THE CAR AND LEFT IT AT HOME. I CAME HOME AT LUNCH AND AFTER A COUPLE OF ATTEMPTS THE CAR DID START. I LEFT THE CAR RUNNING FOR A FEW MINUTES AFTER WHICH TIME SMOKE STARTING FILLING UP THE PASSENGER COMPARTMENT. THE SOURCE OF THE FIRE SEEMED TO BE COMING FROM THE REAR OF THE CAR. I LOOKED UNDER AND AROUND THE CAR BUT, THERE WAS NO OBVIOUS SOURCE OF A FIRE. I OPENED THE REAR HATCH AND SAW FIRE COMING FROM UNDER THE REAR JUMP SEATS. I IMMEDIATELY PUT OUT THE FIRE WITH A FIRE EXTINGUISHER AND CALLED FOR A TOW TRUCK. THE CAR WAS TAKEN TO A VOLVO DEALERSHIP IN BRISTOL, TN. THE NEXT DAY I WENT TO THE DEALER IN BRISTOL AND EXAMINED THE CAR WITH THE SERVICE MANAGER. IT WAS APPARENT THAT THE FIRE HAD STARTED AROUND THE BATTERY COMPARTMENT IN THE REAR OF THE CAR UNDER THE BACK SEATS. AT THIS POINT I HAVE NOT HAD ANY RESPONSE FROM VOLVO AS TO THE CAUSE OF THEIR PLAN FOR REPAIRING THE VEHICLE. THEIR IS SEVERE BURN DAMAGE TO THE REAR SEATS, FLOORING MATERIAL AND OBVIOUS SMOKE DAMAGE TO THE INTERIOR. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10207336October 29, 2007ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT NOTICED A BURNING SMELL INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WOULD NOT START AND WAS TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE JACK CRANK HANDLE CAUSED THE FAILURE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V221000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE CURRENT AND FAILURE MILEAGES WERE 25,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0