Volvo S80 Complaints

954 consumer complaints on file.

#10119595May 3, 2005
UNKNOWN OR OTHER
CONTACT STATES: CONSUMER RECEIVED A RECALL NOTICE ABOUT THE OWNERS VEHICLE. CONSUMER WAS UNABLE TO GET IT SERVICED IN HIS AREA AS OF LAST WEEK, AND WAS BEING SENT OUT OF STATE TO OREGON TO CORRECT THE RECALL. THERE WERE VOLVO MECHANICS LOCALLY THAT WERE CERTIFIED TO FIX THE CAR. LOCAL DEALERSHIP SOLD OUT. ACTUAL COMPLAINT CONCERNED VOLVO NOT ALLOWING THE CERTIFIED MECHANICS TO DO THE WORK AND REQUIRING CONSUMER TO GO OUT OF STATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117781April 12, 2005
WHEELS
VEHICLE WAS MAKING A LEFT HAND TURN IN A PARKING LOT WHEN ALL OF A SUDDEN THE CONSUMER FELT LIKE SHE HIT A POT HOLE. CONSUMER THEN GOT OUT OF THE VEHICLE AND NOTICED THAT THE FRONT LEFT WHEEL BECAME DETACHED. VEHICLE WAS TOWED TO A SHOP FOR REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116737April 11, 2005
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
WHILIE TRAVELING TO ILLINOIS FROM KANSAS, THE POWER STEERING ON MY 2000 VOLVO S80 SUDDENLY GAVE OUT. I STOPPED AT THE FIRST AVAILABLE EXIT AND CHECKED THE FLUID LEVEL, WHICH WAS EMPTY. I THEN ADDED 24 FL. OZ. OF POWER STEERING FLUID AND THAT CORRECTED THE PROBLEM FOR ABOUT 5-10 MINUTES. I ENDED UP DRIVING THE REMAINDER OF THE TRIP WITH NO POWER STEERING. IT APPEARS THAT THE LEAK IS COMING FROM THE AREA OF THE POWER STEERING SERVO LOCATED AT THE LOWER END OF THE STEERING WHEEL ROD. CAR WAS TAKEN IN TODAY TO THE SHOP FOR REPAIRS. THE CAR HAS 34,000 MILES ON IT, AND IS IN PRESTINE CONDITION OTHERWISE. I HAVE SEEN OTHER COMPLAINTS REGARDING THE SAME PROBLEM AND I FEEL THAT A RECALL IS CERTAINLY IN ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116298April 3, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MESSAGE IN VEHICLE DISPLAYED "NO OIL PRESSURE PULL OVER ASAP." WHILE PULLING OVER "ASAP" A BLUE PLUME OF SMOKE AND SHARDS OF METAL EJECTED FROM THE REAR OF THE CAR. VOLVO DEALERSHIP TOLD ME THAT THE CAR HAD THROWN A ROD AND THAT IT WILL COST $9,000 TO FIX THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116054March 29, 2005
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
WHILE DRIVING THE VEHICLE GOES INTO "LIMP" MODE AND A ERROR MESSAGE SAYING "SAFELY PULL OVER AND RESTART VEHICLE" GOES ON. THE VEHICLE WOULDN'T EXCEED 5 MPH WITH TRAFFIC BEHIND ME. IT IS A POTENTIALLY DANGEROUS SITUATION, WHICH HAS HAPPENED SEVERAL TIMES. BUT I'VE FINALLY BROUGHT THE CAR TO THE DEALERSHIP AND APPARENTLY THE ELECTRONIC THROTTLE BODY MODULE, AND THE ANTI-LOCK BRAKE MODULE BOTH HAVE TO BE REPLACED. THEN AFTER CHECKING SEVERAL FORUMS THIS SEEMS TO BE AN EPIDEMIC FOR THE VOLVO S80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114624March 24, 2005
ENGINE AND ENGINE COOLING
VOLVO S80 T6 1999. DEFECTIVE ETM (THROTTLE MODULE OR THROTTLE UNIT). THIS MODULE FAILED AT ONLY 64,000 MILES AND IS NOT COVERED UNDER VOLVO WARRANTY. I UNDERSTAND THIS IS HAPPENING TO ALMOSY EVERY OWNER OF THIS MODEL YEAR. I'M ASKING FOR VOLVO TO COVER THE REPLACEMENT COST (PARTS AND LABOR). THE FAILURE OF THIS UNIT COULD CAUSE SEVERE INJURY AND/OR DEATH AS THE VEHICLE ENGINE WILL DIE AT ANY SPEED AND ANYWHERE WITHOUT NOTICE. THE DEALERSHIP REPLACEMENT COST IS OVER $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115795March 24, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING SUN ROOF BAR WHICH IS A METAL BAR THAT GOES AROUND THE GLASS IN THE SUNROOF CAVED IN ON THE CONSUMER. SHE CONTACTED THE DEALER, AND WAS TOLD THIS WAS A COMMON PROBLEM WITH THE SUN ROOFS IN VOLVO VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110772February 18, 2005
VEHICLE SPEED CONTROL
DO TO THE FAILURE OF THE ELECTRON THROTTLE MODULE MY ENGINE HAS A LOSS IN RPM AND DIES DURING CERTIAN PERIODS OF DRIVING. IT IS MAINLY AS I COME TO A STOP OR WHEN THE ENGINE TRIES TO IDLE. THIS HAS HAPPENED A NUMBER OF TIMES. I'VE HAD THE ENGINE TROUBLE-SHOOTED FROM FAILED SPARK PLUGS, TO FAILED FUEL INJECTORS, BUT IT TURNS OUT THAT THE ETM WAS THE PROBLEM. AS THE ENGINE DIES, ALL POWER STEERING IS GONE AS WELL AS HYDROLIC BREAKS. I'VE HAD THE ENGINE DIE ON ME TWICE IN THE MIDDLE OF A TURN AND I'VE ALMOST BEEN IN ACCIDENTS BOTH TIMES BECAUSE THE WHEEL WOULDN'T TURN DO TO LOSS OF STEERING PRESSURE. THE ENGIN ALSO SURGES SOMETIMES WHILE STOPPED. THIS ABRUPT INCREASE IN RPM MOVES THE CAR FORWARD AND HAS THE POTENTIAL OF CAUSING A REAREND COLLISION. I HAVE READ MANY ONLINE FORUMS ABOUT THIS ETM BY THAT MANUFACTURE ON VOLVO VEHICLES. I WOULD LIKE TO STRONGLY ENCOURAGE THERE TO BE A RECALL ON ITEM. I UNDERSTAND WHY IT WOULD BE DESIRABLE TO USE ELECTROL THROTTLE, BUT THIS DEFECTIVE PART HAS A RISK TO CAUSE LOSS OF LIFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109888February 5, 2005
ELECTRICAL SYSTEM
CABIN TEMPERATURE SENSOR FAILED. THE CLIMATE CONTROL SYSTEM IN MY 2001 VOLVO S80 BEGAN ATTEMPTING TO STRONGLY COOL THE CABIN ON A COLD DAY. DEALER INFORMED US THAT THE SENSOR THAT DETECTS THE TEMPERATURE IN THE CABIN HAD FAILED AND WAS READING 100 DEGREES IN THE CABIN CAUSING THE CLIMATE CONTROL TO ATTEMPT TO COOL THE CABIN. THE PART WAS NOT COVERED BY THE EXTENDED WARRANTY. (60K ON VEHICLE) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108722January 24, 2005
SUSPENSION:FRONT
WHILE TURNING IN EITHER DIRECTION THE FRONT TIRES RUBBED THE UNDERCARRIAGE OF THE VEHICLE . THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107661January 21, 2005
AIR BAGS
CAR WAS PARKED IN MY DRIVEWAY RUNNING, I WAS IN THE PASSENGER SEAT, MY HUSBAND GOT OUT TO RETRIEVE AN ITEM IN THE HOUSE & SHUT THE DOOR, ALL DRIVER SIDE AIRBAGS DEPLOYED. THE FUMES/SMOKE FROM THE AIRBAGS BURNED MY THROAT, I HAVE HAD THROAT DISCOMFORT FOR 5 DAYS. THE COST TO PUT THE CAR BACK TOGETHER IN WORKING ORDER IS $3000. ONE PERSON AT VOLVO SERVICE IN THOUSAND OAKS, CA. SAID THAT IT SHOULD NOT HAVE HAPPENED BUT OUT OF WARRANTY SO I HAVE TO PAY THE $3000 IF I WANT IT REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10105818January 5, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SUBJECT: ENGINE COMPARTMENT FIRE, RESULT: TOTAL LOSS, EHICLE: 2000, VOLVO, S80 2.9, VIN: [XXX]. SHORTLY BEFORE 3:00PM MY WIFE AND I DEPARTED BRIDGEPORT, CONNECTICUT FOR THE TRIP HOME TO MASSACHUSETTS. THE FIRST 7 OR 8 MINUTES WERE LOCAL STOP AND GO DRIVING (MAXIMUM SPEED 25MPH). AT THIS POINT WE ENTERED THE MERRITT PARKWAY (EASTBOUND ENTRANCE 48). WE JOINED THE RIGHT LANE TRAFFIC FLOW, WHICH VARIED BETWEEN 55 AND 60 MPH. APPROXIMATELY 2 MINUTES LATER ? JUST BEFORE THE MERRITT PARKWAY EASTBOUND ENTRANCE 49 OR 50 THE CAR ENGINE LOST POWER. I WAS ABLE TO COAST THE VEHICLE OFF THE HIGHWAY TO THE ISLAND BETWEEN THE HIGHWAY AND THE ON-RAMP. IT LOOKED LIKE STEAM WAS COMING OUT FROM UNDER THE HOOD NEAR THE RADIATOR. I LOOK AT THE DASHBOARD TEMPERATURE GAUGE AND WAS SURPRISED TO SEE IT READING NORMAL. I PULLED THE HOOD RELEASE LEVER INSIDE THE VEHICLE, GOT OUT OF THE VEHICLE, WENT TO THE FRONT OF THE VEHICLE AND ATTEMPTED TO RELEASE THE HOOD SAFETY LATCH WHICH WAS SO HOT THAT MY HAND WITHDREW INVOLUNTARILY. AT THIS POINT I BECAME AWARE THAT SMOKE WAS COMING OUT FROM THE FRONT OF THE HOOD, NOT STEAM. I ALERTED MY WIFE TO GET OUT OF THE CAR. SHE DID, AND AFTER MOVING AWAY FROM THE VEHICLE, LOOKED BACK AND NOTICED FLAMES COMING OUT FROM UNDER THE FRONT OF THE ENGINE COMPARTMENT. MY WIFE AND I WITNESSED TWO EXPLOSIONS, EMINATING FROM THE ENGINE COMPARTMENT. THE FIRST EXPLOSION CAUGHT MY ATTENTION BECAUSE IT WAS LOUD AND SHOT FLAME AND SMOKE ABOUT 15 FEET INTO THE AIR.*AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10103859January 5, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
VEHICLE STALLED WHILE DRIVING. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE AND PULLED OVER TO SHUT DOWN THE VEHICLE. CONSUMER NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE IT TO THE DEALER, AND THE MECHANIC DETERMINED THAT THE COMPUTER SYSTEM, AND OTHER PARTS OF ENGINE NEEDED TO BE REPLACED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105439December 28, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE SERVICE ENGINE LIGHT IS ON. WHILE DRIVING, IT CUTS BACK TO THE IDLING SPEED. THE CONSUMER WAS UNABLE TO DRIVE OVER THE IDLE SPEED. THE CONSUMER WAS DRIVING THE VEHICLE WHEN IT COMPLETELY SHUT DOWN. THE THROTTLE BODY WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105147December 21, 2004
VEHICLE SPEED CONTROL
CONSUMER WAS DRIVING AT APPROXIMATELY 60 MPH AND VEHICLE SLOWED DOWN. THE DASHBOARD INDICATED TO STOP SAFELY AND RESTART. ANOTHER MESSAGE CAME ON STATING ENGINE SERVICE REQUIRED. CONSUMER DROVE THE VEHICLE TO THE DEALERSHIP TO HAVE IT SERVICED. DEALER REPLACED THE THROTTLE UNIT, AND DOWN LOADED SOFTWARE.*AK..........*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103580December 9, 2004
ELECTRICAL SYSTEM
MANUFACTURING DEFECT, POOR TO ZERO RECEPTION ON AM RADIO. THE PROBLEM EXISTED SINCE THE BEGINNING PURCHASED CAR NEW FROM DEALER. THE DEALER REFUSED TO REPAIR AT NO COST. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102177December 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, POWER TRAIN:AUTOMATIC TRANSMISSION
THIS CAR WAS STUCK IN PARK. WE COULD NOT SHIFT THE CAR OUT OF PARK INTO DRIVE. WE WERE STUCK IN A LINE OF TRAFFIC AND IT WAS A DANGEROUS INCIDENT. WE REPEATEDLY CORRECTLY DEPRESSED THE BUTTON ON THE GEAR SELECTOR KNOB AND AND AT THE SAME TIME DEPRESSSED THE BRAKE PEDAL ( WE HAVE DONE THIS THOUSANDS OF TIMES ON THIS VEHICLE FROM 2001 TO PRESENT WITHOUT ANY PROBLEMS) . IT TOOK OVER 15 MINUTES OF TURNING OFF THE ENIGINE AND RESTARTING IT, TURNING THE STEERING BACK AND FORTH TO FINALLY GET IT OUT OF PARK INTO DRIVE. WE ARE FULLY AWARE OF THE BRAKE SHIFT INTERLOCK SAFETY FEATURE. THIS INCIDENT WAS THE RESULT OF EQUIPMENT MALFUNCTION AND NOT OPERATOR ERROR. MY WIFE AND I EACH STRUGGLED TO FINALLY GET IT FROM PARK TO DRIVE. THIS IS A REAL EQUIPMENT PROBLEM THAT NEEDS TO BE INVESTIGATED AND CORRECTED. MY WIFE AND I BOTH DRIVE VOLVOS AND ARE EXPERIENCED VOLVO DRIVERS. ANY SUGGESTION OF OPERATOR ERROR IS FRIVOLOUS DEFENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102108December 3, 2004
STEERING:RACK AND PINION:RACK
MY WIFE WAS DRIVING HOME FROM WORK AND NOTICED THAT THE CAR WAS MAKING A SQUEALING NOISE AS SHE MADE RIGHT AND LEFT HAND TURNS. WHEN SHE GOT HOME I CHECKED THE POWER STEERING RESERVOIR AND FOUND THAT IT WAS EMPTY. THERE WAS NO WARNING OF THIS HAPPENING, THERE WAS NO FLUID ON THE FLOOR OF THE GARAGE. I IMMEDIATELY PURCHASED POWER STEERING FLUID AND FILLED THE RESERVOIR. THE NEXT DAY THE FLOOR WAS COVERED WITH FLUID. I CONTACTED MY FORMER VOLVO DEALER AND ASKED IF THEY COULD LOOK AT THE PROBLEM AND WAS TOLD THAT THE VEHICLE WAS UNSAFE TO DRIVE. THEY RECOMMENDED THAT I TAKE TO A LOCAL REPAIR SHOP THAT SPECIALIZES IN IMPORT CARS. THEY IDENTIFED THE PROBLEM AS THE RACK & PINION AND SAID NOT TO DRIVE THE CAR AS IT WAS UNSAFE. I AUTHORIZED THEM TO BEGIN THE REPAIR PROCESS AND WAS ADVISED THAT THE COST WOULD BE ABOUT $1000.00 DOLLARS. WHEN CONTACTING THE CUSTOMER SERVICE DEPARTMENT OF VOLVO NORTH AMERICA I WAS TOLD THAT THEY COULD NOT ASSIST BECAUSE THE CAR WAS NOT IN WARRENTY. THE VEHICLE HAS 16,532 MILES AND HAS BEEN GARAGED KEPT AND MAINTAINED BY THE PREVIOUS VOLVO DEALER WHERE THE VECHICLE WAS PURCHASED. I HARDLY THINK THAT ANY VEHICLE WITH SUCH LOW MILEAGE SHOULD HAVE TO HAVE THE RACK & PINION STEERING REPLACED. I AM VERY DISAPOINTED WITH THE APPROACH THAT VOLVO HAS TAKEN TO ASSIST WITH THIS PROBLEM AND HAVE SEEN WHERE OTHER OWNERS HAVE EXPERIENCED THIS SAME PROBLEM. WHEN YOU PAY $42,000 DOLLARS FOR A CAR, YOU CERTAINLY EXPECT THAT IT WILL NOT REQUIRE COSTLY MAINTENANCE SUCH AS THIS WITH SUCH LOW MILEAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100867December 1, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
SHORTLY AFTER MY VEHICLE'S 60K MILE SERVICE, I NOTICED SLIGHT HESITATION WHILE CRUSING AROUND 60 MILES PER HOUR ON HIGHWAY. ONCE I EXPERIENCE THE HESITATION, THE ENGINER SERVICE LIGHT WOULD COME ON THEN THE "ENGINE SYSTEM SERVICE URGENT" MESSAGE WOULD COME ON AS WELL. WHEN THE HESITATION STARTS, I WOULD FEEL AS IF I NO LONGER HAVE THE FULL CONTROL OF THE GAS THROTTLE AS IT DOES NOT RESPOND AT ALL. EG. WHEN I TAKE OFF MY FOOT OFF THE GAS PEDAL, I WOULD FEEL A SUDDEN SURGE IN VEHICLE ACCELERATION! WHILE WAITING TO GET THE CAR SERVICED BY MY DEALED TO TAKE A LOOK AT THE PROBLEM, THE WARNING LIGHTS WOULD COME AND GO. FINALLY, DURING MY TRIP TO GET MY CAR SERVICED, THE GAS THROTTLE STOP RESPONDING THUS THE CAR CRUISED TO A FULL STOP. I WAS ABLE TO RESTART THE CAR AFTER ABOUT 15 MINUTES AND CONTINUE WITH MY JOURNEY. LATER I WAS TOLD THAT I NEED TO REPLACE THE WHOLE THROTTLE BODY IN ORDER TO FIX THIS PROBLEM. MY CONCERN IS WHY THIS PROBLEM WAS NOT DETECTED DURING MY "MAJOR" TUNEUP SERVICE ABOUT 3 WEEKS PRIOR INSETAD,I HAD TO MAKE A SEPARATE TRIP TO THE DEALERSHIP AND POTENTIALLY GET INTO A VERY DANGEROUS SITUATION WHILE TRAVELING AT HIGH SPEED THEN TO LOSE THE CONTROL OVER THE VEHICLE'S GAS THROTTLE WHERE IT MAY SUDDENLY ACCELERATE OR DECELERATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100479November 24, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SERVICE ENGINE LIGHT - URGENT WENT ON. I NOTICED SLIGHT HESITATION IN CAR ONLY WHEN THIS LIGHT IS ON. SERVICE LIGHT COMES ON & OFF. WENT TO DEALER AND INFORMED THAT I NEED A NEW THROTTLE BODY UNIT AT A COST OF $1129.95. CAR ONLY HAS 73,000 MILES AND IS REGULARLY SERVICED BY VOLVO. INFORMED THAT THIS IS NOT UNDER WARRANTY. WENT ON LINE TO NHTSA AND DISCOVERED MANY COMPLAINTS REGARDING SIMILAR PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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