Volvo S60 Complaints

1,272 consumer complaints on file.

#10430398October 16, 2011
ENGINE AND ENGINE COOLING
AT ANY GIVEN TIME THE VEHICLE STALLS. I LOOSE ALL POWER AND HAVE TO RESTART THE CAR. I'VE TAKEN THE CAR TO THE DEALER THEY DON'T GIVE ME AN ANSWER. FINALLY THEY GAVE ME A LIST OF ITEMS THAT SAY MAY BE THE PROBLEM, BUT ARE NOT SURE IT'S THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430921October 14, 2011
VEHICLE SPEED CONTROL
2001 VOLVO S60. ATTORNEY WRITES ON BEHALF OF CONSUMER IN REGARDS TO PROBLEMS WITH VEHICLE AS DESCRIBED IN NHTSA ACTION NUMBER PE05-041*TGW THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE RECALL. HOWEVER, THE VEHICLE WAS NOT EXHIBITING THE CHARACTERISTICS AT THE TIME. THE DEALER CLAIMED THEIR DIAGNOSTIC TEST DID NOT INDICATE ANYTHING WRONG WITH THE ETM, BUT THERE COULD HAVE BEEN SOMETHING WRONG WITH AN OUTSIDE TEMPERATURE SENSOR, WHICH THEY SUGGESTED MIGHT BE A PART OF THE PROBLEM. THE CONSUMER WAS CHARGED $103 FOR THE DIAGNOSTIC TEST, AND THEY INDICATED IT WOULD COST $270 TO REPLACE THE SENSOR. THE CONSUMER DECLINED THE REPAIRS. THE CONSUMER TOOK THE VEHICLE TO A REPAIR FACILITY AND THEY REPLACED BOTH TEMPERATURE SENSORS. FOLLOWING THE REPLACEMENT OF THE SENSORS, THE TECHNICIAN REPORTED THE VEHICLE EXHIBITED SYMPTOMS OF SURGING, IDLE FLUCTUATING AND LOSS OF POWER. CLEARLY, THE SENSORS WERE NOT THE PROBLEM. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE DIAGNOSTIC TEST.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430248October 14, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE TURN SIGNAL WOULD STOP WORKING SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428692October 4, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2004 VOLVO S60. I RECENTLY FOUND OUT THAT THERE IS A RECALL ON MY VEHICLE AFTER MY MECHANIC TOLD ME MY CHECK ENGINE LIGHT WAS DUE TO THIS RECALL. VOLVO SAYS THERE IS NO SUCH RECALL AT FIRST, BUT UPON CALLING THE CUSTOMER SERVICE NUMBER I FOUND OUT THAT THERE IS. HOWEVER, THEY SAY IT IS VIN SPECIFIC AND THAT MINE IS NOT COVERED. MY MECHANIC SAYS THAT THIS NEEDS TO BE TAKEN CARE OF, FOR THIS PROBLEM CAN CAUSE MY ENGINE TO STALL OUT AT ANYTIME AND CAUSE MY STEERING WHEEL TO JERK AROUND ON THE HIGHWAY. TO ME, THIS IS A HUGE PROBLEM, SOUNDS LIKE THAT IT COULD POTENTIALLY KILL ME ON THE ROAD. HOW CAN SOMETHING THAT CAN BE THIS POTENTIALLY DANGEROUS NOT BE VOLVOS RESPONSIBILITY TO FIX? JUST BECAUSE MY VIN NUMBER IS DIFFERENT DOES NOT MEAN THE PROBLEM IS ANY LESS SERIOUS, THOUGH VOLVO SEEMS TO THINK IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427498September 26, 2011
FUEL SYSTEM, GASOLINE
WITHOUT WARNING OR OTHER PROBLEMS, THE CAR'S ENGINE SUDDENLY LOST POWER AT ABOUT 55 MPH ON THE HIGHWAY, MESSAGE OF "REDUCED ENGINE PERFORMANCE" CAME ON. ALTHOUGH THE CAR REMAINED TURNED ON, PRESSING ON THE GAS PEDAL HAD LITTLE TO NO EFFECT ON EITHER THE MOVEMENT OF THE CAR OR THE RPM'S. ONCE THE CAR WAS STOPPED BUT WAS STILL TURNED ON, IT MAINTAINED A STRONG "PULSING" ACTION AND SOUND FROM THE ENGINE. WHEN PUT INTO "DRIVE" AND "REVERSE" GEARS, THE CAR MOVED IN "LIMP MODE" AT APPROXIMATELY 2 MPH REGARDLESS OF HOW MUCH PRESSURE WAS PLACED ON THE GAS PEDAL. THE CAR WAS TOWED TO THE DEALERSHIP. AFTER COASTING IT OFF THE TOW TRUCK, THE CAR STARTED NORMALLY AND RESPONDED NORMALLY WHEN PUT INTO REVERSE AND FORWARD GEARS, BUT THE "REDUCED ENGINE PERFORMANCE" MESSAGE REMAINED. DEALER'S SERVICE COMPUTER INDICATED AT LEAST 10 ERROR CODES, MOST PERTAINING TO FUEL PUMP PROBLEMS. THE SERVICE COMPUTER ALSO INDICATED THAT THE INITIAL AND PRIMARY PROBLEM WAS WITH THE ELECTRONIC FUEL PUMP MODULE. THE SERVICE DEPARTMENT'S INSPECTION OF THIS ELECTRONIC PART, AND THE STAFF'S EXPERIENCE WITH SIMILAR PROBLEMS ON OTHER VOLVO'S MANUFACTURED PRIOR TO 2006, INDICATED THAT THE ELECTRONIC FUEL PUMP MODULE HAD SUFFERED CORROSION DUE TO ITS PLACEMENT ON THE OUTSIDE OF THE VEHICLE. THIS PROBLEM WAS CORRECTED WHEN A NEW ELECTRONIC FUEL PUMP MODULE WAS INSTALLED INSIDE THE VEHICLE. THIS WAS A VERY COSTLY REPAIR. I WAS INFORMED BY A REPRESENTATIVE OF NO. AMERICA'S VOLVO CUSTOMER CARE DEPARTMENT THAT THIS DEFECT CONTRIBUTED TO RECALLS OF TWO DIFFERENT VOLVO MODELS OF THE SAME YEAR, BUT NOT THE S60. THE REASON FOR OMITTING THE S60 FROM THE RECALL WAS NOT EXPLAINED, BUT CLEARLY IT SHOULD HAVE BEEN INCLUDED SINCE THE LOCATION OF THE FUEL MODULE AND THE RESULTING PROBLEMS ARE THE SAME. IN ADDITION TO THE HIGH COST OF THE REPAIR, THE UNUSUAL HIGHWAY BREAKDOWN WAS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423960September 6, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS STARTED, A RANDOM GAUGE WOULD FAIL ON THE INSTRUMENT PANEL, INCLUDING THE FUEL GAUGE, SPEEDOMETER AND ODOMETER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422584August 30, 2011
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
VOLVOS-60 24T TOOK CAR TO DEALER BILL GRAY VOLVO FOR ELECTRICAL PROBLEM AND TRANSMISSION PROBLEM. CAR WAS RETURNED TO ME WITH AIR BAG PASSIVE RESTRAINT SYSTEM INOPERABLE AND DEALER REFUSES TO CORRECT PROBLEM OR TO EVEN ACCEPT RESPONSIBILITY FOR SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422290August 27, 2011
UNKNOWN OR OTHER
MY CLIMATE CONTROL MODULE COMPUTER TURNS OFF MY A/C FOR NO REASON WHEN I TURN ON THE A/C IT HAPPENS WHEN IT IS VERY HOT OUTSIDE. I HAVE HAD TO MAKE NUMEROUS TRIPS TO THE VOLVO DEALERSHIP TO HAVE SOFTWARE UPDATED WHICH DID NOT COST ANYTHING. WHEN THE CCM FIRST STARTED DOING THIS VOLVO THOUGHT IT WAS MY A/C COMPRESSOR AND I SPENT $1,200 ON A NEW A/C COMPRESSOR HOPING THAT WOULD FIX MY PROBLEM. IT DID NOT FIX THE PROBLEM AND THE RESULT IS I GET VERY HOT IN MY CAR WHEN IT TURNS OFF WHILE IM DRIVING AND I HAVE TO KEEP FIDDLING WITH IT WHILE DRIVING TO MAKE IT STAY ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421346August 24, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE SUDDENLY STALLED FOR ONE SECOND. THERE WAS NO PRIOR WARNING AND THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY INFORMED THE CONTACT THAT THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATELY FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419744August 16, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
MY TWO-YEAR-OLD SON RIDES REAR-FACING IN HIS SUNSHINE KIDS RADIAN XTSL, INSTALLED WITH SUPERLATCH AND THE REAR-FACING TETHER. I AM A CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN, SO I KNOW THE INSTALLATION WAS CORRECT. WHEN MY SON PLACES HIS FOOT ON THE TILT LOCK MECHANISM OF THE SUPERLATCH, IT SIGNIFICANTLY LOOSENS IT. IT LOOSENS IT SO MUCH THAT THE CHILD RESTRAINT MOVES MORE THAN 1" FROM SIDE-TO-SIDE AND FRONT/BACK. HE DID THIS WHILE WE WERE DRIVING. WHEN I HAD INITIALLY PLACED HIM IN HIS CHILD RESTRAINT, THERE WAS A TIGHT INSTALLATION (I ALWAYS CHECK), BUT WHEN WE ARRIVED AT OUR DESTINATION, IT WAS VERY LOOSE WHEN I TOOK HIM OUT. THAT'S WHEN I NOTICED THAT HOW HE PUTS HIS FOOT ON THE TILT LOCK MECHANISM. IF WE HAD BEEN IN A MOTOR VEHICLE COLLISION DURING THIS TIME, THERE IS A GREAT CHANCE THAT HE COULD HAVE BEEN SERIOUSLY INJURED OR DIED. I IMMEDIATELY CONTACTED SUNSHINE KIDS VIA EMAIL. THEIR REPRESENTATIVE WAS QUICK TO RESPOND TO ME AND THEY SENT ME A REPLACEMENT SUPERLATCH. I HAVE NOT HAD ANY PROBLEMS WITH THE NEW SUPERLATCH. THE REPRESENTATIVE TOLD ME THAT THERE HAVE BEEN SEVERAL REPORTS MADE ABOUT THIS ISSUE, BUT THAT SUNSHINE KIDS HAS NOT BEEN ABLE TO "REPLICATE THIS ISSUE" IN THEIR "EXTENSIVE TESTING." SHE SAID THAT THE NEW RADIANS MADE AFTER FEBRUARY 2011 ARE EQUIPPED WITH THE NEW UPDATED SUPERLATCH. THEY HAVE ADDED A RETAINER CLIP TO ALL TILT LOCK MECHANISMS ON THE SUPERLATCH WHICH CHANGES THE RELEASE ANGLE AND PREVENTS ANY LOOSENING. THEY ALSO OFFER THE UPDATED TILT LOCK MECHANISM TO ANY CUSTOMER WHO HAS A CONCERN ABOUT THEIR SUPERLATCH. I FEEL THAT THERE SHOULD BE A RECALL, BECAUSE THERE MAY BE MANY CUSTOMERS WHO ARE UNAWARE OF THIS DEFECT. EVEN IF THE INSTALLATION IS CORRECT WHEN YOU PLACE YOUR CHILD IN THE CHILD RESTRAINT, THE LOOSENING CAN OCCUR, UNKNOWINGLY, WHILE YOU ARE DRIVING AND POSES SERIOUS RISK TO PASSENGERS. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=S60, MODEL=VOLVO) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418530August 11, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO STATED THAT HE LOOKED UNDERNEATH THE REAR PASSENGER SEAT AND NOTICED THAT THE SURFACE WAS WET WITH FUEL. THE VEHICLE WAS PREVIOUSLY INSPECTED BY AN AUTHORIZED DEALER UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), BUT THE DEALER DETERMINED THAT THE FUEL PUMP WAS NOT ONE OF THE DEFECTIVE PARTS. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418181August 9, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING 60 MPH WITH CRUISE CONTROL ACTIVATED WHEN THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE FUEL PRESSURE SENSOR WAS DEFECTIVE. THE MECHANIC REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING) AND ADVISED THAT THE RECALL WAS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT HOWEVER, THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418049August 8, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT AT ANY GIVEN TIME, THE VEHICLE WOULD STALL, THE STEERING WHEEL WOULD LOCK AND THE BRAKE PEDAL WOULD FAIL. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT THERE WAS A NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING) RECALL. THE CONTACT NOTIFIED THE DEALER, AND THE DEALER TOLD THE CONTACT THAT THE VIN WAS NOT APART OF THE RECALL. THE MANUFACTURER WAS NOT CONTACTED AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,700 AND THE CURRENT MILEAGE WAS 66,000.... UPDATED 01/04/12 *BF THE CONSUMER STATED THE PROBLEM WAS REPAIRED AT A COST OF $1000.00 UPDATED 01/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417667August 5, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER THE FAILURE, THE CONTACT FOUND THE RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING). THIS RECALL ADDRESSED A FUEL PRESSURE SENSOR PROBLEM, WHICH WAS THE CAUSE OF THE CURRENT FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416626August 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING APPROXIMATELY 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN PARK AND TURNED THE KEY IN THE IGNITION TO RESTART THE ENGINE. AFTER THE VEHICLE WAS RESTARTED, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE FUEL PRESSURE SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE YET THE DEALER INFORMED THE CONTACT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 81,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415341July 27, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT THERE WAS AN ODOR OF GASOLINE. A FUEL LEAK WAS ALSO DISCOVERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE SEAM OF THE FUEL TANK WAS ROTTED AND NEEDED TO BE REPLACED. THE ENTIRE FUEL TANK WAS REPLCACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413572July 19, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE WOULD GO INTO LIMP MODE AND DECELERATE TO 15 MPH UNEXPECTEDLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). BOTH THE DEALER AND MANUFACTURER DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412165July 13, 2011
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2012 VOLVO S60 T5. THE CONTACT STATED THAT IN THE ATTEMPT TO TURN THE VEHICLE OFF AND TAKE THE KEY OUT OF THE IGNITION, THE VEHICLE REMAIN ON. THE DEALER NOR MANUFACTURER WERE CONTACTED IN REFERENCE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411941July 12, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE SMELL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS LEAKING FUEL AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY FUEL PUMP), BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 108,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411987July 12, 2011
FUEL SYSTEM, GASOLINE
FUEL TANK OVERFLOWS BEFORE TANK IS FULL AND SPILLS FUEL ON DRVIER AND GROUND. HAPPENS CONSTANTLY EACH TIME I TRY TO FILL THE TANK. BOUGHT THE VEHICLE WITH THE PROBLEM, BUT I WAS NOT APPRISED BY THE PREVIOUS OWNER. CHECKED THE INTERNET AND THE PROBLEM IS VERY COMMON AMONG VOLVO VEHICLES, ESPECIALLY THIS MODEL. VOLVO REFUSES TO ISSUE A RECALL AND INSTEAD WANTS CUSTOMERS TO PAY FOR THE REPAIR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo S60