Volvo S60 Complaints

1,272 consumer complaints on file.

#11360378September 22, 2020
SEAT BELTS
THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THIS IS THE SECOND NOTICE IN THE ATTACHED DOCUMENT. THEY STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE. WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WE HAVE RECEIVED RECALL NOTIFICATIONS, THE FIRST ATTACHMENT. WE HAVE NOT RECEIVED A FOLLOW-UP NOTIFICATION FOR EITHER RECALL NOTICES. IN THE ONE FOR NHTSA RECALL 20V-378 RECALL R10029: FRONT SEAT BELT FASTENER STATES: "UNFORTUNATELY AT THIS TIME, REPLACEMENT PARTS ARE NOT AVAILABLE FOR THIS REPAIR. PLEASE BE ASSURED THAT VOLVO IS WORKING TO SECURE THE NEEDED REPLACEMENT SEAT BELT FASTENER AS SOON AS POSSIBLE. ESTIMATED TIME FOR PARTS IN STOCK IS END OF NOVEMBER, 2020. WE WILL SEND YOU A SECOND NOTIFICATION LETTER AS SOON AS THE NEW REPLACEMENT FASTENER IS AVAILABLE." MY PROBLEM IS THAT I AM A U.S. GOVERNMENT CIVILIAN EMPLOYEE PREPARING TO RELOCATE FROM ITALY TO THE U.S. I SHIPPED THIS CAR TO ITALY FROM THE U.S. IN NOVEMBER 2018. THE SHIPPING COMPANY WILL NOT SHIP A CAR WITH AN OPEN RECALL. I NEED SOMETHING IN WRITING THAT ACCURATELY REFLECTS THE RECALL STATUS; "RECALL INCOMPLETE" OR "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE"?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351974August 29, 2020
ENGINE
CHECK ENGINE LIGHT KEEPS GOING ON. BRING IT TO A BODY SHOP AND NOTHING CHANGED. CAR JUST SHUTS DOWN WHILE TRYING TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350364August 20, 2020
ENGINE, UNKNOWN OR OTHER
I RECENTLY HAD A RECALL ON A VOLVO FOR DOOR LATCHES. WHEN LOOKING AT OTHER RECALLS, I FOUND THAT THE OIL PRESSURE LIGHT ON MY VEHICLE, INDICATING LOW OIL PRESSURE, WAS A RECALL ON A PRIOR YEAR, SAME MAKE AND MODEL. I DID FURTHER RESEARCH AND DISCOVERED THAT THE CAR HAD A POSSIBLE RECALL OF THE WRONG DATE OF MANUFACTURE. I WAS ASSURED BY VOLVO THAT MY VEHICLE WAS NOT AFFECTED; HOWEVER, IT IS HAVING THE SAME ISSUES, WAS THE SAME MAKE AND MODEL, SAYS IT WAS MADE IN THE SAME CITY, AND I HAVE HAD ISSUES WITH THE TITLE ALONG WITH GETTING AN ORIGINAL DATE OF SELL FOR THE VEHICLE. I BOUGHT IT FROM A BUY HERE, PAY HERE PLACE, AND IT HAD AN YELLOW X ON THE INSIDE OF THE DRIVERS SIDE DOOR. I THINK IT WAS AFFECTED BY THE PRIOR RECALL AND THAT I CAN NOT GET ALL THE NEEDED RECALLS BECAUSE THE PRIOR MISPRINT OF THE YEAR WAS NEVER CORRECTED BEFORE IT WAS SOLD TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350197August 19, 2020
ELECTRICAL SYSTEM
PARKING BREAK CAN BECOME TEMPORARILY UNAVAILABLE AND WHEN THIS HAPPENS THE INFORMATION CENTER DOES NOT RELAY ANY OTHER INFORMATION WHEN THE AUTO IS RUNNING! GPS, TIRE PRESSURE, ETC LOW GAS, ETC INFORMATION IS VOIDED. THREE TIMES CAR HAD TO BE REPAIR, APPARENTLY WATER, COFFEE ETC CAN GET INTO THE SWITCH AS THE SWITCH IS LOCATED NEXT TO THE CUP HOLDERS BETWEEN THE SEATS. BAD LOCATION OR POOR DESIGN OF THE SWITCH? SERIOUS "BECAUSE RUNNING INFORMATION" IS VOIDED ON DASH!. FIRST REPAIR WAS FREE, SECOND TIME THE REPAIR WAS TO COST $500. THIRD TIME (AT A DIFFERENT DEALERSHIP)REPAIR WAS NO COST ("COFFEE OR OTHER MAY HAVE GOTTEN INTO THE SWITCH" ONE MECHANIC NOT RELATED TO VOLVO SUGGESTED THAT THEY SIMPLY DISCONNECT THE BATTERY, WAIT AND RECONNECT SO THAT THE COMPUTER SYSTEM IS VOIDED FOR A FEW MINUTES. VEHICLE WAS IN MOTION ON CITY AND HIGHWAY WHEN PROBLEM OCCURED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349171August 14, 2020
STEERING, SUSPENSION:FRONT
TL* THE CONTACT OWN A 2003 VOLVO S60. THE CONTACT STATED THAT THE FRONT STRUTS WERE COMING THROUGH THE STRUT MOUNTS. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT AND ANOTHER UNKNOWN WARNING LIGHT WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CHERRY HILL VOLVO CARS (1810 W RTE 70, CHERRY HILL, NJ 08002), WHERE THE STRUT MOUNTS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE CONTACT STATED THAT WAS HE AFRAID THAT WHILE DRIVING OVER A BUMP THE STRUTS MIGHT DETACH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341711July 27, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ABNORMAL AMOUNT OF OIL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340317July 20, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO THE VOLVO STORE LOCATED AT 1051 WEST WEBSTER AVE, WINTER PARK, FL 32789, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE) WAS REFERENCED HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338534July 10, 2020
ENGINE
I HAVE 86,585 MILES ON THE CAR AND HAVE FOLLOWED OR EXCEEDED THE MANUFACTURES RECOMMENDATION ON OIL CHANGES. NOW I AM TOLD AFTER MY LAST OIL CHANGE THAT THE ENGINE IS CONSUMING A LOT OF OIL. AT 80,000 MILES MY VOLVO DEALERSHIP CHANGED THE TYPE OF OIL THEY WERE PUTTING IN THE CAR FROM 5W-30 FULL SYN. TO 0W20 FULL SYN. I BELIEVE THERE IS A PROBLEM WITH THE ENGINE AND VOLVO KNOWS IT BY TRYING TO STOP THE OIL USAGE BY CHANGING THE TYPE OF OIL THEY RECOMMEND. WHAT DO I DO IF I HAVE A ENGINE PROBLEM WITH MY CAR ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337246July 2, 2020
WHEELS
THE CAR HAS INTERMITTENT NOISE COMING FROM THE RIGHT SIDE HUB BEARING. THE DEALER AND VOLVO CORP REFUSING TO FIX THE ISSUE AND EVEN PUT THE CAR ON THE LIFT. IF HUB WILL SEIZE IT CAN CAUSE A BIG ACCIDENT IF IT WILL BE ON THE HIGHWAY . ALL THE DEALER AND VOLVO RAP DID WAS DROVE THE CAR AROUND THE BLOCK DIDN'T HEAR THE NOISE AND REFUSING TO DIAGNOSE MORE AND REPLACE THE FAULTY PART. VOLCO CORP CLOSE THE CASE ON THIS ISSUE AND REFUSING TO OPEN ANOTHER ONE. MEANWHILE THE CAR NOT VERY SAFE TO DRIVE. SAME ISSUE WAS WITH LEFT SIDE AND IT TOOK VOLVO MONTH TO FINALLY REPLACE IT EVEN THEY HERD THE NOISE BUT DIDNT WANNA BELIEVE IT WAS THE HUB. DEALER IS KUNDERT VOLVO OF HASBROUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330726June 25, 2020
UNKNOWN OR OTHER
LACK OF WARNINGS ON LOW OIL PRESSURE. MY CAR GIVE NO OIL SIGNAL WARNING LIGHT ON WHEN CAR HAVE ZERO OIL IN IT. PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329423June 17, 2020
STEERING
THE STEERING HAS BECOME LESS RESPONSIVE AND I EXPERIENCE STEERING WHEEL PLAY, REPLACING FLUID HAS NOT RESOLVED THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328659June 13, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE DRIVING ON A SUNNY DAY I KEPT BEING BLINDED BY CHROME / MIRROR FINISH ELEMENTS SURROUNDING THE STEERING WHEEL. IT WASN'T HAPPENING ONLY FOR A MOMENT, MY EYES HURT AFTER DRIVING HOME FROM WORK. THAT IS VERY DISTRACTING AND AFFECTS DRIVER'S VISION! TO HIDE MY EYES FROM THE BLINDING LIGHT, I HAD TO MOVE THE STEERING WHEEL TO VERY UNCOMFORTABLE POSITION (WHAT STILL DIDN'T SOLVE THE PROBLEM) OR PRETTY MUCH COVER FLASHING SPOTS WITH MY HANDS. THAT CREATES A HAZARDOUS CONDITIONS EVERYTIME WHEN THE SUN IS OUT. I AM ATTACHING A PICTURE, BUT IT DOESN'T SHOW HOW HARSH ARE THESE LIGHTS ON HUMAN EYE. THAT NEEDS TO BE EXPERIENCED. MAYBE IT WOULDN'T BE THAT MUCH OF A PROBLEM IF IT WAS RARE BUT IT HAPPENS CONTINUOUSLY WHEN THE SUN IS HIGHER ON THE SKY (AROUND NOON HOURS). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11326514May 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2016 VOLVO S60 AUDIO MODULE HAD TO BE REPLACED BECAUSE IT COMPLETELY STOPPED WORKING. THIS CONTROLS THE NAVIGATION SYSTEM, TELEPHONE, RADIO, CAR OPTIONS, AUDIO FOR SAFETY ALERTS, ETC. STOP WORKING AS I WAS DRIVING ON A CITY STREET. ALSO DRAINED BATTERY AND I HAD TO REPLACE THE BATTERY TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326212May 27, 2020
STRUCTURE:BODY
I RECEIVED TWO SAFETY RECALL NOTICES (MARCH AND APRIL) FOR RECALL R89978. "THE DOOR LATCHES CAN WEAKEN MAKING IT DIFFICULT TO LATCH THE DOOR OR WORSE DRIVE THE CAR BELIEVING THAT THE DOOR IS SECURELY CLOSED WHEN IT'S NOT." IN THE VOLVO RECALL LETTER, IT STATES TO CALL THE DEALER TO SCHEDULE THE REPAIR AT NO COST. IT'S ALMOST JUNE AND MY DEALER HAS NOT RECEIVED THE PARTS FROM VOLVO. THEY HAVE NO IDEA WHEN THEY'LL RECEIVE PARTS FROM VOLVO. THIS IS THE ONLY CAR I HAVE ACCESS TO AND I DON'T FEEL SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325270May 20, 2020
FUEL/PROPULSION SYSTEM
THERE WAS ONE INCIDENT THAT MY CAR WAS NOT ACCELERATING ON THE HIGHWAY. THE CAR WOULD STALL FOR A BIT AND WHEN I TRIED TO MAINTAIN THE SAME SPEED I WAS GOING AT, I WOULD PRESS THE GAS PEDAL AND THE SPEED WOULD NOT CHANGE, IT CONTINUED TO SLOW DOWN. FORTUNATELY, I WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY AND PUT MY CAR ON PARK. THIS WHEN I PUT THE CAR IN NEUTRAL TO CHECK THE RPM, TO SEE IF THE GAS WAS WORKING. THE RPM WOULD GO UP EVERY TIME I PRESSED ON THE GAS PEDAL. FROM THERE, I TURNED MY CAR OFF AND ON, AND TRIED TO SEE IF THE CAR WAS ABLE TO ACCELERATE. ONCE I TURNED THE CAR BACK ON, THE CHECK ENGINE LIGHT HAD TURNED ON. I MANAGED TO GET HOME FROM WORK DRIVING ON THE LEFT LANE AND AT A SLOW SPEED. THAT IS WHEN I SCHEDULED AN APPOINTMENT WITH MY MECHANIC. THE FOLLOWING DAY, THE MECHANIC HAD FOUND OUT THAT THERE WAS AN ISSUE WITH MY FUEL PUMP, THERE WAS NOT ENOUGH PRESSURE. UPON DOING SOME RESEARCH ON THE ISSUE, I HAD FOUND OUT THAT THE NHTSA HAD REPORTED A RECALL WITH THE SAME ISSUE FOR THE SAME MODEL AND YEAR OF MY CAR (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2011/RCDNN-11V303-8835.PDF). I SEARCHED MY VIN NUMBER TO SEE IF MY CAR FELL UNDER THE RECALL PERIOD LISTED ON THE WEBSITE, AND IT HAD REPORTED ONLY A DOOR LATCH ISSUE AND NOT THE FUEL PUMP. I WOULD LIKE THE NHTSA TO INVESTIGATE FURTHER INTO THE ISSUE WITH THE FUEL PUMP, MORE SPECIFICALLY, DETERMINE WHETHER OR NOT THE TIME PERIOD FOR ISSUE STATED UNDER THE RECALL NEEDS TO BE EXTENDED EVEN FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323408May 5, 2020
ENGINE
DRIVING VEHICLE AT NORMAL SPEED (45MPH) WHEN ENGINE SHUT OFF ENTIRELY. VEHICLE FLASHED BRAKE CONTROLLER FAILURE AND WAS ABLE TO BE COASTED TO A STOP ON A SIDE STREET. POWER STEERING HAD FAILED AT THE TIME AS WELL. THE VEHICLE WAS UNABLE TO BE RESTARTED. VEHICLE HAD 46370 MILES AT THE TIME OF THE INCIDENT AND HAD ITS PREVIOUS OIL CHANGE AROUND 45000 MILES. AFTER REPLACING A BATTERY AND STARTER, IT BEGAN MAKING ROD KNOCK. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY SAID IT NEEDED A NEW ENGINE, AND WAS 2 QUARTS LOW ON OIL. HTTPS://WWW.YOUTUBE.COM/WATCH?V=HCTL6_SZ0CS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321927April 22, 2020
POWER TRAIN
THE VEHICLE SHIFTS ERRATICALLY IN STOP AND GO TRAFFIC WITH FREQUENT SURGES AND JOLTS AT LOW GEARS. THIS ALSO OCCURS AT HIGHER TEMPERATURES (AFTER DRIVING FOR A WHILE ON HOT DAYS) AND DURING STOP AND GO TRAFFIC ON HOT DAYS. TRANSMISSION ENGAGES SLOWLY AFTER A FULL STOP AND OFTEN WITH A JERK, ESPECIALLY FELT WHEN STOPPED AT AN INCLINE. ALL OF THESE JERKS AND JOLTS OCCUR AROUND GEARS 1 OR 2 AND DURING STOPPING OR STARTING FROM STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321824April 21, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY ON 10/19. CONSUMER MENTIONED THAT WHEN SHE HITS A BUMP THE DOOR AJAR WARNING LIGHT ILLUMINATED, AT ANY SPEED. CONSUMER ALSO STATED DOOR WOULD NOT OPEN FROM OUTSIDE WHEN UNLOCKED, THIS WOULD HAPPEN ONCE IN AWHILE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321399April 17, 2020
STRUCTURE:BODY
INTERIOR ADHESIVE CHROME TRIM DELAMINATING AND VERY SHARP CAUSING A CUT HAND ON THE STEERING WHEEL AND CENTER CONSOLE
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11319271March 25, 2020
UNKNOWN OR OTHER
NHSTA RECALL #19V849, THE DRIVER'S DOOR OPENS WITH NO KNOWN ANTECEDENT; EXCEPT NOW THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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