Volkswagen Touareg Complaints

646 consumer complaints on file.

#10916872October 18, 2016
FUEL/PROPULSION SYSTEM
WHILE HAVING VEHICLE LOOKED AT OIL CHANGE PLACE I COMPLAINED TO ATTENDANT ABOUT STRONG FUEL ODOR. HE LOOKED UNDER VEHICLE AND SAW A GAS DRIP NEAR EXHAUST SYSTEM. HE LOOKED UNDER SEAT AND REMOVED COMPARTMENT FOR PUMP. HE SAID LOOKED LIKE A DEFECTIVE PIECE ON TOP THAT WAS SEEPING GAS THROUGH MEMBRANE. HAVE STOPPED DRIVING VEHICLE FOR FEAR OF EXPLOSION OR FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910408September 28, 2016
FUEL/PROPULSION SYSTEM
UNDERNEATH THE CAR AROUND THE REAR END, THERE IS AN OBVIOUS LEAKING OF FUEL ( USUALLY OBSERVED AFTER STOPPING AND TURNING OFF CAR). THE LEAKED FUEL CAN FORM A SMALL PUDDLE. IT WILL STOP AFTER A WHILE. BUT JUDGING FROM THE SITUATION THIS LEAK CAN BECOME BIGGER AND BIGGER, WHICH COULD BE VERY DANGEROUS AND IS A FIRE HAZARD. I AM NOT A SPECIALIST ON CARS, BUT SINCE I AM NOT A FREQUENT DRIVER AND NEVER DRIVE CARS TO UNEVEN SAND ROADS, THEREFORE THE MANUFACTURE OF THE FUEL TANK ITSELF AND MAYBE ITS DESIGN IS MOST POSSIBLE FOR THE CAUSE OF THE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907990September 19, 2016
FUEL/PROPULSION SYSTEM
ADD BLUE HEATER SYSTEM ON THE DIESEL ENGINE WENT BAD AFTER LESS THAN 42000 MILES. I THOUGHT THIS WAS PART OF THE EMISSION SYSTEM IN THIS CAR BUT VW DOES NOT SEE IT THIS WAY. THEY WANT OVER 1,000 TO FIX THIS ON A CAR THE LIED ABOUT IN THE FIRST PLACE. SEEMS TO BE A BIG MONEY MAKER FOR SOMETHING TO MAKE THE CAR EXAUST CLEAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906918September 15, 2016
FUEL/PROPULSION SYSTEM
AD BLUE HEATING ELEMENT FAILED FOR SECOND TIME ON VEHICLE. FIRST ONE REPLACED AT 58,000 MILES AND SECOND ONE AT 98,500 MILES. VOLKSWAGEN NOT OFFERING ANY FINANCIAL RELIEF FOR SECOND FAILED PART CITING THE PART WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906075September 13, 2016
AIR BAGS
WHILE TRAVELING ON HIGHWAY 24 AIRBAG SPONTANEOUSLY DEPLOYED AND I WAS INVOLVED IN MVA. FRONT END OF VW TOUREG SMASHED INTO CONCRETE CENTER POST. TRAVELING ABOUT 65 MPH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10905657September 11, 2016
TIRES, TIRES:SIDEWALL
I TOOK MY VEHICLE IN TO THE TIRE SHOP THIS MORNING TO HAVE THE TIRE PATCHED FOR A SMALL SCREW THAT WAS PICKED UP DURING NORMAL OPERATION. I RECEIVED A CALL A SHORT TIME LATER FROM TIRE SHOP TELLING ME THAT THE SIDEWALL OF MY TIRE HAD FAILED. THIS IS THE SECOND SIDEWALL FAILURE MY GOODYEAR EAGLE LS-2'S HAVE EXPERIENCED IN LESS THAN 2 MONTHS. VEHICLE IS 2015 VOLKSWAGEN TOUAREG, AND THE TIRES WERE ORIGINAL WITH THE VEHICLE. 50% FAILURE RATE IS UNACCEPTABLE. I HAD TO REPLACE THE FIRST ONE AND WILL BE FORCED TO REPLACE THE SECOND ONE AS WELL. THESE ARE AROUND $325 PER TIRE, SO OUT AROUND $650 IN LESS THAN A YEAR, BUT I FEEL INCREDIBLY LUCKY THAT NEITHER INCIDENT WAS AT SPEED, OR THE LOSS COULD HAVE BEEN MUCH HEAVIER. I AM A FATHER TO TWO WONDERFUL CHILDREN, AND I DO NOT FEEL LIKE THESE TIRES ARE SAFE, AND AM BEYOND CONCERNED FOR THEIR WELL BEING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898760August 26, 2016
ENGINE, VEHICLE SPEED CONTROL
WHILE TRAVELING AT NIGHT ON A 4 LANE HIGHWAY AT 70 MPH IN HEAVY TRAFFIC THE VEHICLE WENT INTO LIMP MODE WITHOUT WARNING OR ANY SYMPTOMS OF A POWER PROBLEM. WE HAD TO MOVE ACROSS FOUR LANES OF CAR AND TRUCK TRAFFIC WHILE RAPIDLY DECELERATING. LUCK AND SKILL PREVAILED TO AVOID A SERIOUS AND POTENTIALLY FATAL ACCIDENT. NO WARNING INDICATORS WERE DISPLAYED. SAFELY IN THE BREAKDOWN LANE THE VEHICLE CONTINUED AN APPROXIMATELY 1300 RPM IDLE AND WOULD MOVE AT ABOUT 15- 20MPH. I STOPPED THE VEHICLE AND THE ACCLERATOR PEDAL CONTINUED TO BE UNRESPONSIVE. I PLACED THE VEHICLE IN NEUTRAL WITH NO CHANGE IN THE ABILITY TO INCREASE RPM WITH THE ACCELERATOR. I SHIFTED BACK TO DRIVE AND NORMAL ACCELERATION FUNCTION RETURNED. WE DROVE ANOTHER 35-40 MINUTES WITHOUT FURTHER PROBLEMS. THE NEXT MORNING THE VEHICLE DROVE NORMALLY AND I TOOK IT TO THE VW DEALER. THEIR DIAGNOSTIC REVIEW SHOWED NO ISSUES AND NO MALFUNCTIONS WERE DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893143August 4, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN TOUAREG EQUIPPED WITH PIRELLI SCORPION VERDE TIRES, SIZE 265/50/R19. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE FRONT TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES WERE NOT PROPERLY INFLATED WITH NITROGEN. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 16,850 AND THE TIRE FAILURE MILEAGE WAS 16,800.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876708June 26, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASH ON THE PASSENGER SIDE OF THE VEHICLE IS CRACKING ALL THE WAY AROUND THE AIRBAG CONTAINER. I FEAR THAT THE AIRBAG WILL BE ABLE TO COME LOSE AND POSSIBLY CAUSE INJURY OR BECOME NON FUNCTIONAL AND THUS UNSAFE WHEN IN NEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876122June 23, 2016
SERVICE BRAKES
THE BRAKE BOOSTER CONTINUALLY GOES OUT AND THE VW DEALERSHIP CAN'T FIND ANYTHING WRONG. WHEN THE BRAKE PEDAL IS DEPRESSED SEVERAL TIMES IN RAPID SUCCESSION EITHER WHILE YOU ARE MOVING OR JUST STANDING STILL, IT BECOMES INCREDIBLY HARD TO FURTHER PUSH DOWN AND THE BRAKES BECOME ALMOST COMPLETELY UNRESPONSIVE. SO IF YOU ARE IN TRAFFIC AND THE CAR IN FRONT OF YOU IS CONSTANTLY DEPRESSING THEIR BRAKE PEDALS, IT IS INCREDIBLY EASY TO REAR END THEM IF YOU DON'T ALLOW FOR A LOT OF ROOM BETWEEN YOU AND THE CAR IN FRONT, WHICH ISN'T ALWAYS POSSIBLE IN TRAFFIC. ONLY AFTER WAITING FOR MAYBE 30 SECTIONS DO THE BRAKES RETURN TO A SOMEWHAT NORMAL MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875094June 19, 2016
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION JUMPS, LUNGES, HAS DONE THIS SINCE 2009. THE DEALER STATES IT NEEDS REPLACING. SHOULD BE REPLACED BY VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873624June 10, 2016
AIR BAGS, ENGINE
AIRBAG WARNING LIGHT COMES ON AFTER CHANGING BATTERY. LOCAL MECHANICS CAN'T TURN IT OFF. DEALER WANTS LARGE AMOUNT TO "DIAGNOSE" THE PROBLEM. SEVERAL OTHER OWNERS HAVE THE SAME ISSUE WITH THE SEATBAG WARNING SYSTEM COMING ON RANDOMLY...VERY DANGEROUS...AND VW KNOWS ABOUT THE PROBLEM. HAS BEEN HAPPENING FOR YEARS. THE OTHER ISSUE IS WITH THE ENGINE...THE 2004 TOUAREG ENGINE BLEW AT LESS THAN 50K...DEALER SAID WE MUST HAVE DRIVEN THE CAR WHEN IT WAS HOT. JUST NONSENSE. SEVERAL OTHERS HAVE HAD MAJOR PROBLEMS WITH THE TOUAREGS.. ENGINE PROBLEMS AND THE TRANSMISSIONS/ENGINES SURGE ON SLOWING DOWN OR EVEN SPEEDING UP. TONS OF PROBLEMS WITH THE VEHICLE LINE AND VW AMERICA AND GERMANY WILL NOT DO ANYTHING ABOUT. THE ENGINE BLEW WHEN IT WAS ABOUT 100 DEGREES OUTSIDE.. WE ALWAYS SERVICE OUR VEHICLES REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871581May 31, 2016
UNKNOWN OR OTHER
WHILE DRIVING AT APPROXIMATELY 60MPH ON A SMOOTH TWO LANE WIDE HIGHWAY THE FRONT SUNROOF PANEL (PANORAMIC) SHATTERED. THERE WERE NO OTHER VEHICLES ON THE ROAD, NO OVERPASSES AND NO TREES ABOVE. IT WAS AROUND 65-70 DEGREES FAHRENHEIT. IT WAS NOT HAILING OR RAINING AT THE TIME. NO OBJECTS WERE RECOVERED FROM INSIDE OF THE VEHICLE. THE GLASS APPEARED TO HAVE BROKEN UPWARDS INSTEAD OF INWARDS. FIANC AND TWO DOGS (TRUNK AREA) WERE INSIDE OF THE CRUCIBLE. GLASS CAUSED VERY MINOR CUTS. VEHICLE RECENTLY DETAILED AND ALSO CLEANED BY MYSELF. NO ROCK CHIPS PRESENT IN SUNROOF GLASS. NO VISIBLE CRACKS PRIOR TO INCIDENT.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10870833May 25, 2016
STEERING, SUSPENSION, UNKNOWN OR OTHER
SINCE I PURCHASED MY 2016 TOUAREG TDI IN SEPTEMBER 2015. THE STEERING WHEEL VIBRATION HAS BECOME QUITE AN ISSUE AS IT IS GETTING WORSE THE LONGER I DRIVE IT. I HAVE HAD IT ROAD TESTED, WHEELS BALANCE TIRES ROTATED ON THREE DIFFERENT OCCASIONS AND IT CONTINUES TO VIBRATE AT THE STEERING. I HAVE ONLY 4000 MILES ON THE ODOMETER. THE VIBRATION BEGINS AROUND 45-50 MPH. IT DOES NOT MATTER WHAT TYPE OF SURFACE. I CALLED VW OF AMERICA THEY SET UP ANOTHER APPOINTMENT WITH MY LOCAL DEALERSHIP. NOT ONLY IS THIS VIBRATION WRONG IT IS ALSO A SAFETY ISSUE WHICH CAN RESULT IN EXCESSIVE TIRE WEAR, AND POSSIBLY A BLOW OUT CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865377May 17, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE DECREASED AND THE TIRE PRESSURE INDICATOR ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. DUE TO THE READ OUT, ADDITIONAL AIR WAS CONSTANTLY ADDED TO THE TIRES. ALL THE TIRES WERE AFFECTED BY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865099May 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 60 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863055May 4, 2016
ENGINE
WHILE DRIVING AFTER REFILLING THE DIESEL EXHAUST FLUID WITH PEAK BRAND ISO 22241-1 COMPLIANT DEF THE NO START IN 450 MILE WARNING CAME ON. TAKE IT IN FOR SERVICE AND THE VW DEALERSHIP REPLACES THE PUMP, HEATER, AND CONTROLLER. BUT THEY FAILED AT FLUSHING OUT THE LINES AND INJECTOR FOR WITHIN 50 MILES OF BEING PICKED UP THE WARNING FOR NO RESTART WAS BACK ON AND A CHECK ENGINE LIGHT ALSO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855320April 13, 2016
STEERING, SUSPENSION, UNKNOWN OR OTHER
THE CARS' STEERING WHEEL SHAKES AT 60MPH+ EVEN AFTER FOLLOWING VOLKSWAGENS' SERVICE BULLETINS, NEW TIRES, ALIGNMENT, ROADFORCE BALANCE, ETC. THE VIBRATION IS FELT THROUGHOUT THE FRONT END OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854971April 11, 2016
STEERING
STEERING WHEEL SHAKES DURING HIGH WAY DRIVING. MOSTLY HAPPENS AROUND 80 MPH, HAVE DONE THE ROAD FORCE BALANCING AND 4 WHEEL ALIGNMENTS. THE POWER STEERING WHEEL ALSO HAS A WEAK ASSISTANT TO TURN BACK TO CENTER. HERE IS A YOUTUBE LINK OF DEMONSTRATION OF STEERING SHAKE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GQIK_KW7KGG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853446April 5, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE EMERGENCY BRAKE ALARM WAS GOING OFF MORE FREQUENTLY AND TO SILENCE IT I WOULD PULL THE SPING ON THE BRAKE UP. THE BRAKE ALARM RANDOMLY WAS ANOYING BUT NOT A MAJOR CONCERN. I HADN'T HAD ANY MECHANICAL ISSUES WITH MY CAR UNTIL 01/23/16 I ATTEMPTED TO START MY CAR AND RECIEVED AN ERROR MESSAGE THE READ STEERING DEFECT AND IT WOULDN'T ALLOW YOU TO START THE CAR BEYOND THE ERROR MESSAGE. I HAD MY CAR TOWED TO VOLKSWAGON MENTOR OHIO AFTER HOLDING MY CAR FOR MORE THAN A WEEK I WAS FINALLY OFFERED A DIAGNOSIS THAT THE ACCESS MODULAR WAS NOT FUNCTIONING MEANING THE BRAIN OF THE VEHICLE WASN'T FUNCTIONING AND THE VW DEALERSHIP SERVICE DEPARTMENT DIDN'T HAVE ANSWER TO HOW THIS HAPPENED THEY HAD A $2500 SOLUTION TO THE PROBLEM AND THEY WERE MORE THAN HAPPY TO ASSIST IN REPLACEMENT OF THE ACCESS MODULAR WITH THERE HEARTY COST. THE BRAIN THE VOLKSWAGON ACCESS MODULAR STOPS FUNCTIONING AND VOLKSWAGEN AT NO FAULT OF MINE AND I'M CHARGED $2500 PLUS. MECHANICAL MAINTENANCE I UNDERSTAND BUT REPLACEMENT OF THE VEHICLES ACCESS MODULAR IS A REPAIR THAT I FEEL VOLKSWGON SHOULD COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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