Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #11241322August 2, 2019ENGINE
THE ENGINE OF MY NEW 2019 JETTA GLI 6MT SOMETIMES STALLS WHEN COMING TO A STOP. THE CLUTCH PEDAL IS FULLY DEPRESSED (DISENGAGED), WITH THE STICK EITHER IN 1ST OR NEUTRAL. THIS HAPPENED 3 OR 4 TIMES YESTERDAY, AUG 1 2019, AFTER DRIVING WITH MEDIUM SPEEDS ON HILLY ROADS FOR 30-45 MINUTES. THE VEHICLE HAS AROUND 350 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11241378August 2, 2019SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ABS FAILED AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES). THE CONTACT DROVE THE VEHICLE TO VOLKSWAGEN OF OLYMPIA (2107 COOPER POINT RD SW, OLYMPIA, WA 98502, (844) 853-3221) AND WAS INFORMED THAT IN ORDER FOR THE RECALL REPAIR TO BE PERFORMED, THE ABS MODULE NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11241104August 1, 2019STEERING, UNKNOWN OR OTHER
PURCHASE (2 ) 2014 VW JETTA. THE IGNITION CILINDER STOP WORKING 6 MONTHS AFTER BUYING THE CAR. AFTER NUMEROUS TIMES AT THE DEALER WITH THE SECOND JETTA AND TELLING THEM SOMETHING IS WRONG . THE DEALER KEPT ON TELLING ME THEIR IS NO RECALL AND I WOULD HAVE TO REPLACE IT AT MY EXPENSE. THIS IS A COMMON PROBLEM SINCE LOOKING AT THIS MATTER ON THE NET. . AT TIMES THIS KEY PROBLEM IS A HASSARD BECAUSE IT CAN MAKE THE ELECTRONICS OF THE CAR FAIL. DOES SOME HAVE TO DIE FOR THIS TO BE A RECALL AND PROTECT THE CONSUMERS? PLEASE LOOK INTO THE MATTER AND MAKE VW OWN UP TO WHAT IS THE RIGHT THING TO KEEP PEOPLE ON THE ROAD AND NOT SIX FOOT UNDER. KEY STOP WORKING WHILE CAR IS RUNNING, ELECTRONIC FRAILER, YOU CAN TURN KEYS TO ANY POSITION, CAN TURN THE CAR ON, I WAS ON VACATION ON A FERRY AND COULD NOT MOVE THE CAR CB THE KEY COULD NOT BE TURNED FOR ANYTHING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11241107August 1, 2019POWER TRAIN
TRANSMISSION INPUT SHAFT BEARING FAILURE AT 51,000 MILES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240888July 31, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DRIVING ON CITY STREET, THE ENGINE QUIT. THERE WAS NO POWER AND THE AUTO HAD TO BE TOWED TO A REPAIR STATION. REPAIR WAS JX1 POWER ELECTRONIC OUTPUT MODEL WHICH WAS CODED AND ADAPTED TO VEHICLE. :(PER BRUNSWICK AUTO MART DOCUMENT). IT WOULD APPEAR THAT THIS VEHICLE ENGINE ELECTRONIC CONTROL MODULE FAILED. IF THE FAILURE HAPPENED ON A HIGHWAY DURING HIGH VOLUME OF TRAFFIC A SERIOUS ISSUE WOULD OCCUR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240544July 30, 2019UNKNOWN OR OTHER
TAKATA RECALL . MY ROOF CLOTH COME OFF AND MY IGNITION HAS LOCK MY LOCK KEY IN AND DOESN'T COME OUT. BOTH MY CAR KEYS ARE BROKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240338July 29, 2019ENGINE
I HAVE A VW 2013 JETTA WITH APPROX 65,000 MILES ON THE VEHICLE. WITH IN THE LAST TWO WEEKS, MY VEHICLE'S ENGINE JUST STOPPED WHILE DRIVING DOWN THE FREEWAY IN PHOENIX, AZ. I AM DRIVING AT THE FLOW OF TRAFFIC AND WHEN I SLOW DOWN AND EVENTUALLY COME TO A STOP THE ENGINE SHUTS OFF. THE FIRST TWO TIMES THERE WAS NO LIGHTS THAT TURNED ON ON THE DISPLAY PANE. LAST SATURDAY WHILE DRIVING TO THE AIRPORT TO PICK UP MY WIFE AGAIN THE ENGINE SHUTS OFF AS DESCRIBED, BUT THIS TIME, IT APPEARED ALL THE LIGHTS WERE ON THE PANEL. I HAD TO PUT THE HAZARD LIGHTS, PUT IT ON PARK TO START THE VEHICLE. I CURRENTLY HAVE THE VEHICLE AT LARRY MILLERS FOR INSPECTION AND TOLD THEM WE HAVE A SAFETY ISSUE WITH THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240479July 29, 2019ENGINE
ENGINE SEIZED WITH NO PRIOR WARNING. THE OIL LIGHT OR TEMPERATURE LIGHT DID NOT COME ON PRIOR TO CAR STALLING WITH A SEIZED ENGINE. WE WERE DRIVING ON THE HIGHWAY AT HIGHWAY SPEED WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE AND AN EPC LIGHT CAME ON, NOT A CHECK ENGINE LIGHT. WHEN WE PULLED OVER THE CAR STALLED WITH ALL THE WARNING LIGHTS ON. THE DEALERSHIP TOLD ME THE NEXT DAY THAT THE ENGINE HAD SEIZED. I HAVE CHANGED THE OIL EVERY 10000 MILES WITH SYNTHETIC OIL. THERE IS NO REASON THIS SHOULD HAVE HAPPENED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240164July 28, 2019ENGINE, POWER TRAIN
ENGINE AND TRANSMISSION HAVE GROANING AND GROWLING SOUNDS AT GEAR 4,5, AND 7. VERY LOUD AT TIMES. ALSO THERE SEEMS TO BE SOME HESITATION TO ACCELERATE. VW KNOWS ABOUT THIS ISSUE AND IS DOING NOTHING. MOREOVER, VW KNOWS IT'S THE TORQUE CONVERTER AS THEY SENT OUT A SOFTWARE UPDATE TO UNSOLD JETTA'S TO DEALERS BUT AREN'T DOING ANYTHING TO ALREADY SOLD JETTAS. ONLY SAYING THESE NOISES ARE NORMAL. THIS DEFECTIVE CONVERTER IS ON HUNDREDS OR EVEN THOUSANDS OF JETTA AND EVERYONE IS HAVING THE SAME ISSUE. IT'S DANGEROUS AND A SAFETY ISSUE.AND DAMAGING THE TRANSMISSION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240167July 28, 2019POWER TRAIN
THE 2019 JETTA HAS A WEIRD, GRINDING/GROWLING SOUND WHEN SHIFTING INTO 5TH GEAR AT ABOUT 25-30 MPH. IT CAN ALSO BE HEARD IN OTHER GEARS, SUCH AS 8TH, BUT MORE PROMINENT IN 5TH. THERE'S ALSO A SUBSTANTIAL LOSS OF POWER WHEN THE CAR SHIFTS FROM 2ND TO 3RD. THE CAR APPEARS IT DROPS ALMOST 800RPM AND IS SO SLOW TO ACCELERATE. WHEN IT'S SHIFTING 2-3, YOU'RE STILL IN A CRITICAL STATE OF ACCELERATION AND WHEN TRYING TO TURN ONTO A HIGHWAY WITH 55MPH SPEED LIMIT AND YOU HAVE A CAR THAT LOSES POWER TO THE WHEELS IS UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234974July 26, 2019ENGINE, POWER TRAIN
ENGINE STALLS OCCASIONALLY, I HAVE THE DSG AUTOMATIC TRANSMISSION AND SOMETIMES WHEN I AM AT A COMPLETE STOP, THE ENGINE TURNS OFF AND A REQUEST DISPLAYS ON THE SCREEN ASKING ME TO MANUAL RESTART THE ENGINE. THIS HAS HAPPENED TO ME 5 TOMES ALREADY SINCE I'VE PURCHASED THE VEHICLE LAST A FEW DAYS AGO. THE VEHICLE HAS ABOUT 400 MILES ON IT, I'VE PURCHASED IT NEW. I'M CONCERNED THAT THE ENGINE MIGHT STALL ON THE HIGHWAY AND I'M CONCERNED ABOUT MY SAFETY WITH THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234977July 26, 2019POWER TRAIN
AUTOMATIC TRANSMISSION VALVE BODY FAILURE. AT AROUND 89,000 MILES VEHICLE STARTED CLICKING WHILE SHIFTING TOOK TO VW DEALER TOLD VALVE BODY IS FAILING. MOST NOTICEABLY ACCELERATION FROM A STOP IT HAPPENS AROUND SECOND GEAR. WHEN WARMED UP CAR DOES NOT SHIFT CORRECTLY AND JERKS THE CAR. HAPPENS AT ALL SPEEDS, IN TOWN AND HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234978July 26, 2019UNKNOWN OR OTHER
AIR CONDITIONER VIBRATES FRONT RADIATOR AND ENTIRE CAR. WAS WORKING GREAT ( NO VIBRATION) THEN ONE DAY WHEN TURNING ON AIR CONDITIONER IT STARTS VIBRATING THE CAR AND FRONT RADIATOR ITS NOTICEABLE AT ALL SPEEDS INCLUDING HIGHWAY. WHEN AIR CONDITIONER TURNED OFF VIBRATION GOES AWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11235164July 26, 2019FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VW JETTA 2011 HAS BEEN DYING WHEN IDLING, IN PARK AND WHILE DECELERATING. IT WILL BE STOPPED AT A STOP SIGN OR RED LIGHT AND JUST LOSE POWER. IT HAS TO THEN BE PUT IN PARK AND THE KEY MUST BE TURNED TO COME BACK ON. THIS ALSO HAPPENS WHEN COMING TO A STOP. RECENTLY, IT HAPPENED COMING OFF THE HIGHWAY GOING 45 MPH. CAR HAD TO COAST AND THE BRAKES WERE RIDDEN TO A STOP WHERE CAR HAD TO BE TURNED BACK ON. DEALERSHIP HAS ALLEGEDLY REPLACED ISSUES WITH THE EPC LIGHT COMING ON, TIMING BELT AND FELL PUMP. THE PROBLEM PERSISTS. THOUSANDS HAVE BEEN SPENT ON THIS ISSUE AND THE CAR KEEPS DYING. IT CURRENTLY HAS 115K MILES ON IT. THERE IS ALSO AN ISSUE WHEN PUMPING GAS AT A GAS STATION. EVERY TIME THE CAR IS FILLED UP, IT WILL NOT STAY THE FIRST TIME TURNING THE KEY. THE GAS PEDAL MUST BE PRESSED A NUMBER OF TIME FOR THE ENGINE TO TURN OVER AND THEN THE GAS PEDAL MUST BE PUMPED TO KEEP THE ENGINE ON. RANDOMLY DYING ON THE HIGHWAY, ON CITY STREETS AND IN INTERSECTION IS VERY DANGEROUS AND WILL RESULT IN DAMAGE TO CARS, INJURIES AND DEATHS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234452July 24, 2019ENGINE
ENGINE STALLING ON NEW VEHICLE. TWO EVENTS OCCURRED IN ONE NIGHT, 7/23/2019, WITH ABOUT 790 AND 801 MILES ON THE ODOMETER. IN BOTH CASES, THE CLUTCH WAS DISENGAGED WHILE BRAKING AND SLOWING TO APPROACH A TURN. THE ENGINE WAS UNDER NO LOAD AND SHOULD HAVE RETURNED TO IDLE WHEN I DISENGAGED THE CLUTCH. ENGINE STOPPED RUNNING AND HAD TO BE RE-STARTED VIA THE STARTER BUTTON. MY VEHICLE IS A 2019 VOLKSWAGEN JETTA GLI, 6-SPEED MANUAL TRANSMISSION AND 2.0 LITER TURBO ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234479July 24, 2019ELECTRONIC STABILITY CONTROL (ESC)
AT 46,800 MILES THE ABS CONTROL MODULE HAS FAILED. WHEN STARTING UP THE CAR, NUMEROUS WARNING LIGHTS INCLUDING (ABS, TRACTION, AIR BAG, AND BRAKE) ILLUMINATE. THESE LIGHTS REMAIN ON WITH ENGINE RUNNING AND VEHICLE IN MOTION. THERE ARE SEVERAL PAST AND CURRENT CLASS ACTION SUITES FOR THIS EXPENSIVE VOLKSWAGEN $3500 REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234480July 24, 2019ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2019 VOLKSWAGEN JETTA GLI 35TH ANNIVERSARY EDITION 6 SPEED MT ODOMETER: 408MI BUILT 12/2018 IN MEXICO VEHICLE INTERMITTENTLY STALLS WHEN COMING TO A STOP WITH NO CEL. THE DEALERSHIP WAS UNABLE TO RECREATE OR DIAGNOSE THE MALFUNCTION BECAUSE IT'S OCCURRENCE IS INTERMITTENT AND THERE ARE NO CODES LEFT IN THE ECM OR TCM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234075July 23, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKES LOCKING UP..LIGHTS FOR ABS STABILITY ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234105July 23, 2019ENGINE
VEHICLE DIES AT STOP LIGHT WHILE IDLING AND HAS TO BE RESTARTED MANUALLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11233726July 22, 2019UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0