Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11231758July 14, 2019
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. STATIONARY IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231532July 13, 2019
AIR BAGS
I WAS IS A CAR ACCIDENT THAT TOTALED MY 2015 JETTA TDI. THE FRONT END OF MY CAR WAS IMPACTED TO THE POINT WHERE THE HOOD BLOCKED MY WINDSHIELD AND THE ENGINE ITSELF WAS PARTIALLY CRUSHED. THE AIRBAGS DID NOT DEPLOY. I SUSTAINED A CONCUSSION BECAUSE MY HEAD HIT THE STEARING WHEEL. THIS WAS A THREE CAR ACCIDENT ON A HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11231369July 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS AT 1,500 RPMS, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO CROWN VOLKSWAGEN OF LAWRENCE (LOCATED AT 3400 IOWA ST, LAWRENCE, KS 66046, (785) 838-7750), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231510July 12, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I'VE NOTICED THAT MY CHECK ENGINE LIGHT COMES ON AND OFF, IT'S THE MAP SENSOR. IT HAS BEEN REPLACED SEVERAL TIMES AND EVERYTHING HAS BEEN FULLY CLEANED, CHECK ENGINE LIGHT STILL COMES ON. MY CAR ALSO SEEMS TO GO INTO LIMP MODE WHILE DRIVING. I'LL MAKE A TURN, AND ALL OF A SUDDEN THE CAR WILL NOT WANT TO MOVE AT ALL, ILL SWITCH IT TO TRIPTRONIC AND IT DOESN'T WANT TO DOWN SHIFT OR UP SHIFT. I HAVE TO PULL OVER ON THE SIDE OF THE ROAD. TURN THE CAR OFF THEN BACK ON. THIS HAS BEEN AN ON GOING PROBLEM WITH BOTH OF THESE THING FOR THE LAST SEVERAL MONTHS. I'VE ALSO NOTICED THAT THIS IS A COMMON PROBLEM WITH JETTAS MY YEAR. IT'S EXTREMELY DANGEROUS. I CAN BE IN THE CITY ON A HIGHWAY, ANYWHERES AND IT'LL RANDOMLY NOT WANT TO GO ANYWHERES, THE RPMS WILL GO COMPLETELY UP AND STILL NOT MOVE. I KNOW FROM OTHER, THAT THERE IS AN UPDATE FOR THE ECU COMPUTER ON THE CAR, FOR THE MAP SENSOR AND TO I GUESS HE'LL WITH THE LIMP MODE ISSUE. I ALSO KNOW THAT WHEN I HARD BRAKE, IT'LL GO INTO LIMP MODE. IT'S EXTREMELY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230670July 10, 2019
POWER TRAIN
AUTOMATIC TRANSMISSION. GRINDING NOISE AND VIBRATION WHEN SHIFT GEAR AT LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230706July 10, 2019
POWER TRAIN
WHILE IN MOTION AT LOW SPEEDS, BETWEEN 28 AND 30 MPH, YOU CAN HEAR A GRINDING OR SCRAPING NOISE COMING FROM THE CAR AND YOU CAN FEEL A BIT OF LOSS OF POWER IN THE CAR. I BELIEVE THIS IS IN THE TRANSMISSION. WHEN BOUGHT NEW, THIS NOISE WAS NON EXISTING, IT APPEARED AFTER A FEW MONTHS OF DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230727July 10, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
"TAKATA RECALL" IM HAVING ISSUES WITH THE LIGHTS ON DASH WHEN I PRESS ON BREAK THE OIL LAMP COMES ON. THEN THE TRACTION CONTROL AND ABS LIGHTS COME ON. THE FRONT RIGHT HEADLIGHT WORKS HALF THE TIME AND THE SAME WITH BREAKS THE LIGHTS COME ON WHEN THE WANT TO. THESE ARE THE ONLY ISSUES IM HAVING SO FAR EXCEPT THE AC DONT WORK AND ALWAYS GOES OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230831July 10, 2019
ELECTRICAL SYSTEM
WHILE PARKED THE IGNITION KEY FAILED TO TURN " AS IF STEERING WHEEL LOCK WAS WELDED SOLID". I COULD NOT TURN THE KEY AT ALL. CAR COULD NOT BE STARTED AFTER REPEATED ATTEMPTS, AND HAD TO BE TOWED TO A REPAIR AVAILABLE.AS A RESULT I HAD TO CALL A NEIGHBOR TO TAKE MY WIFE TO THE HOSPITAL. PARTS HAVE BEEN ORDERED, BUT THE MECHANIC HAS NOT RECEIVED A DELIVERY CONFIRMATION DATE. STEERING WHEEL IS COMPLETELY IMMOVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230869July 10, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO HOVER CLAY COOLEY VOLKSWAGEN OF RICHARDSON (300 NORTH CENTRAL EXPRESS WAY, RICHARDSON, TX 75080, 214-336-5770). THE DEALER STATED THAT THEY WOULD NOT REPLACE THE ABS CONTROL MODULE FREE OF CHARGE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO SEND AN INVOICE WITH THE COST FOR THE ABS CONTROL MODULE AND THEY MAY PROVIDE REIMBURSEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230219July 8, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
I AM WRITING TO ADVISE YOU OF A POTENTIAL SAFETY ISSUE WITH THE DESIGN OF THE VOLKSWAGEN JETTA. I OWN A 2015 JETTA. AFTER A HEAVY RAIN, AND USUALLY AFTER PASSING THROUGH STANDING WATER, THE CAR LOSES POWER AND STALLS. THIS HAS HAPPENED ON THREE OCCASIONS RECENTLY. I FIRST TOOK THE CAR TO MY OWN MECHANIC, AN EXPERIENCED TECHNICIAN WITH A MAJOR REPAIR FRANCHISE. HE WAS UNABLE TO PINPOINT THE PROBLEM. WHEN THE PROBLEM RECURRED, I TOOK IT BACK AND HE AGAIN TESTED IT BUT WAS UNABLE TO SAY FOR SURE WHAT THE PROBLEM WAS. HOWEVER, HE NOTED THAT THERE WAS AN AIR INTAKE IN THE FRONT END THAT MIGHT HAVE TAKEN IN WATER AND CAUSED THE ISSUE. I THEN TOOK THE CAR TO THE DEALERSHIP (BURLINGTON VOLKSWAGEN) AND THEY WERE ALSO UNABLE TO DIAGNOSE THE PROBLEM. HOWEVER, THE MECHANIC THERE ALSO INDICATED THAT IT MIGHT BE DUE TO WATER ENTERING THE AIR INTAKE IN THE FRONT END. IT SEEMS TO ME THAT THIS WOULD BE A DESIGN FLAW THAT COULD LEAD TO AN ACCIDENT DUE TO THE SUDDEN LOSS OF POWER STEERING. THE DEALERSHIP ADVISED ME NOT TO DRIVE THROUGH PUDDLES, WHICH IS OBVIOUSLY NOT A PRACTICAL SOLUTION. I THEN ASKED VOLKSWAGEN CUSTOMER CARE TO LOOK INTO THE PROBLEM. THE ONLY OPTION THE REPRESENTATIVE THERE OFFERED WAS FOR ME TO TAKE THE CAR TO ANOTHER VW DEAIERSHIP, WHICH I AM UNWILLING TO DO AT MY PERSONAL EXPENSE. I AM WORRIED ABOUT MY OWN AND MY WIFE'S SAFETY WHEN DRIVING IN THE RAIN, BUT VOLKSWAGEN IS BASICALLY TELLING ME THAT THEY CAN'T FIND A PROBLEM SO THEY CAN'T FIX IT. I WOULD BE GLAD TO WORK WITH YOU ON THIS ISSUE, AND I HAVE ATTACHED THE VW MECHANIC'S REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230129July 8, 2019
TIRES, TIRES:TREAD/BELT
THE HANKOOK TIRES I HAVE ARE BOLDING WAY TOO EARLY. THEY STARTED TO AT 32,000 FOR THE FIRST 2 TIRES AND 18,000 FOR THE OTHER 2. THE TIRES ARE RATED FOR 70,000 MILES AND I'M NOT GETTING ANYWHERE NEAR THAT. EVERY TIME IT RAINS I HYDROPLANE AND ITS NOW UNSAFE FOR ME TO DRIVE MY CAR. I HAVE CONTACTED HANKOOK AND WAS TOLD TO GO TO THE PLACE OF PURCHASE. SO I GO TO VW AND THEY TOLD ME THERE IS NOTHING THEY CAN DO FOR ALL 4 BUT ONLY THE 2. AFTER SOME ARGUING THEY TELL ME TO DRIVE AROUND ON MY BOLDING TIRES AND WERE THEM DOWN MORE AND THEY WILL TRY TO GET ME NEW TIRES BUT I WOULD STILL HAVE TO PAY. THIS IS UNSAFE FOR A CAR DEALER TO TELL ME TO CONTINUE DRIVING ON THE, EVEN AFTER THEY SEEN HOW WORN DOWN THEY WERE! THIS IS ALSO THE 2ND SET OF TIRES I HAD FOR THIS CAR WITH THE SAME PROBLEM. THE CAR ONLY HAS 52000 MILES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229880July 7, 2019
POWER TRAIN
AFTER ENGINE WARMS UP THE CAR JERKS WHEN SHIFTING GEARS UP AND DOWN. IT GETS STUCK IN 3RD GEAR AT TIMES. I TOOK THE CAR TO SERRA VOLKSWAGEN AT 1490 CENTER POINT PKWY, BIRMINGHAM, AL 35215. THE MECHANIC STATED THAT HE FOUND METAL SHAVEN IN THE TRANSMISSION AND DRAINED IT. AFTER A FEW DAYS THE SAME PROBLEM OCCURRED IN 2018. I JUST PARKED THE CAR UNTIL I CAN FIGURE WHAT'S REALLY GOING ON WITH MY CAR. TODAY JULY 7, 2019 I DROVE THE CAR TO MY NEW RESIDENT AND IT GOT STUCK IN 3RD GEAR. PLEASE HELP ME WITH THIS PROBLEM CONCERNING MY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229688July 5, 2019
POWER TRAIN
AUTOMATIC TRANSMISSION GRINDING, BOGGING, SHAKING WHILE DRIVING. WHEN LETTING OFF THE GAS THE TRANSMISSION CLUNKS AND THE CAR SHAKES. HAPPENS WHILE DRIVING BETWEEN 25-50MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229433July 4, 2019
ENGINE, POWER TRAIN
2019 R LINE JETTA WAS ORIGINALLY MAKING A GRINDING SOUND AT 1500 RPM. NOW I JUST GOT A CHECK OIL LEVEL NOTIFICATION ON MY DASH. THIS CAR HAS LESS THAN 7,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229121July 3, 2019
POWER TRAIN
GRINDING SOUND AT LOWER SPEEDS WHEN SHIFTING UP. AUTOMATIC 8 SPEED R-LINE. SOUND TENDS NOT TO HAPPEN WHEN THE CAR IS IN "SPORT MODE". VW DEALERSHIPS SAY THEY DON'T HEAR ANYTHING BUT EVERYONE I KNOW DOES AND EVERYONE ON LINE HAS THE ISSUE TOO. VW NOT ACKNOWLEDGING IT'S A KNOWN ISSUE. THIS HAPPENS UP TO 40 OR SO MINES OR WHEN SHIFTING. CONCERNING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229165July 3, 2019
UNKNOWN OR OTHER
KEY WILL NOT TURN TO START THE CAR '. ( I SEARCH ONLINE AND THERE MANY ' MANY... MANY ISSUES WITH THE 2006 TO 2012 VW JETTAS. THERE ALSO MANY... MANY... MANY CASES ONLINE ABOUT CAR WILL NOT TURN OFF DO TO THE KEY NO TURNING ) CALL THE SERVICE DEPARTMENT IN DELAERS AND HAVE MANY ISSUES WITH SAME PROBLEM. KEYS GETTING STUCK OR NOT TURNING TO START OR TO SHUT OFF THE CAR, THEY WILL NEED TO COMPLETE RUN OF THE GAS OR UNPLUG THE BATTERY TO SAFE TURN OFF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229383July 3, 2019
POWER TRAIN
WAS DRIVING NORMALLY STOP AT THE STOP LIGHT AND CAR RPMS STARTED TO JUMP, AS I STARTED TO DRIVE AGAIN, THE CAR STALLED ON THE MIDDLE OF THE HIGHWAY WITH CARS BEHIND ME! ENGINE LIGHT CAME ON, TOOK TO VW DEALERSHIP AND THEY SAID THAT IT JUMPED TIMING (TIMING CHAIN) AND NOW ENGINE NEEDS TO REPLACED AT AROUND $4K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228971July 2, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I HAVE A VOLKSWAGEN JETTA GLI 2.0 TURBO. IT CURRENTLY HAS 55,000. I AM HAVING A PROBLEM ON INITIAL START WHERE BY IT RUNS ROUGH, SOMETIMES STALLS AT IDLE AND SOMETIMES STALLS ON INITIAL ACCELERATION. THIS STARTED AS A 30 DAY PROGRESS OF GETTING WORSE. NOW THE YELLOW ENGINE LIGHT COMES ON AND AT THE SAME TIME THE CRUISE CONTROL YELLOW LIGHT APPEARS (INTERMITTENT). COMPUTER DIAGNOSTICS WERE RUN. WHEN TESTS WERE RUN AS A GROUP NO FAILURES REPORTED BUT WHEN RUN INDIVIDUALLY 7 FAULTS OCCURRED INCLUDING CYLINDER MISS-FIRES AND CAMSHAFT ADJ BANK 1 INTAKE ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229055July 2, 2019
UNKNOWN OR OTHER
VEHICLE WAS BEING DRIVEN DOWN THE HIGHWAY WHEN THE VEHICLE SUDDENLY WENT TO NEUTRAL ALMOST CAUSING MULTIPLE CRASHES ATTEMPTING TO MOVE OVER TO THE SIDE OF THE ROAD AS IT WAS IMPOSSIBLE TO ACCELERATE. IT HAD TO BE TOWED TO A VOLKSWAGEN DEALERSHIP AS IT WAS NOT POSSIBLE TO DRIVE AND WAS TOLD THE MECHATRONIC UNIT HAS FAILED AND HAVE BEEN QUOTED $2,360. THIS IS A COMPLAINT BECAUSE THERE WAS ABSOLUTELY NO WARNING OR CONCERN IF THIS BECOMING AN ISSUE AND THE FAILURE OF THIS DEVICE COULD HAVE CAUSE SERIOUS INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229074July 2, 2019
UNKNOWN OR OTHER
THE KEY WON'T COME OUT OF THE IGNITION. I HAVE NOW BROKEN BOTH SETS OF KEYS.. AND STILL NO RECALL. 11 PAGES OF I BROKE MY KEY IN MY IGNITION AND STILL NO RECALL. ABSURD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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