Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11256100September 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE PARKING THE VEHICLE AND PLACING THE GEAR IN THE PARK POSITION, THE VEHICLE STARTED TO ROLL FORWARD DOWN A HILL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE BEFORE THE VEHICLE ROLLED INTO A RIVER. THE VIN TOOL LOCATED A RECENT RECALL FOR NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM) THAT WAS ISSUED ON AUGUST 22, 2019. VILLAGE VOLKSWAGEN OF CHATTANOOGA (6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 855-4981) STATED THAT THEY DID NOT BELIEVE THE FAILURE WAS DUE TO THE RECALL. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WAS INFORMED THAT FOLLOW-UP LETTERS WOULD BE MAILED AROUND OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256168September 17, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING OVER AN HOUR AT VARIOUS SPEEDS, THE VEHICLE PERFORMED ROUGHLY AND JERKED. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE SLID. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 09V333000 (POWER TRAIN) AND 09V164000 (POWER TRAIN). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256278September 17, 2019
ENGINE
THE CAR HAS STALLED MULTIPLE TIMES WITH THE CLUTCH DEPRESED TO THE FLOOR AND IN NEUTRAL OR SHIFTING FROM SECOND OR THIRD TO NEUTRAL WHILE COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255999September 16, 2019
ELECTRICAL SYSTEM
PUT CAR IN PARK ON CONVENIENCE STORE PARKING LOT COULDN'T TURN CAR OFF OR REMOVE KEY FROM IGNITION TRIED SO MANY TIMES. DROVE HOME PARKED CAR IN GARAGE TRIED TO TURN OFF .CAR STILL WOULD NOT TURN OFF. FINALLY DROVE TO DEALER GARAGE . DEALER SAID THE IGNITION LOCK HOUSING HAD TO BE REPLACED. THE WORK WAS PERFORMED. THE JOB COST 577.25 DOLLARS. I CALLED VOLKSWAGEN HEADQUARTERS TO DISCUSS THIS REPAIR SINCE IT IS UNUSUAL TO HAVE TO MAKE SUCH A REPAIR AND I HAD ALSO LEARNED THAT I HAVE ONE RECAL ON THE CAR SIMILARLY RELATED TO NOT BEING ABLE TO TURN THE IGNITION OFF AND REMOVE THE KEY. VOLKSWAGEN DENIED ANY RELATIONSHIP TO THIS REPAIR. VOLKSWAGEN ALSO HAS NOT NOTIFIED ME OF ANY RECALL ON MY CAR AND STATED THAT RECALL NOTICES HAVE NOT BEEN ISSUED , THEY HAVE NOT DETERMINED WHAT THE A FIX FOR THE RECALL POSTING. I AM CONVINCED THAT THIS OCCURRENCE IS A REAL SAFETY ISSUE AS WELL AS THE PROPOSED RECALL NOTICE . MILEAGE ON CAR IS 35,855 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255778September 16, 2019
ELECTRICAL SYSTEM
THE DOOR LOCKS JUST CLICK CONTINUOUSLY, WHICH MEANS THE DRIVERS DOOR IS NEVER LOCKED. THIS IS A SAFETY HAZARD AS ANYONE CAN GET IN THE VEHICLE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255697September 16, 2019
POWER TRAIN
CAR WILL STALL OUT WHEN COMING TO A STOP WHILE IN MANUAL MODE OF DSG TRANSMISSION, WITH START/STOP DEACTIVATED. DRIVER IS PLACED IN A DANGEROUS SITUATION, MUST PUT THE CAR IN PARK TO RESTART VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255698September 16, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN THE CAR GETS STARTED I HAVE AIRBAG LIGHT, POWER STEERING LIGHT, TIRE, PRESSURE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT ALL ON. THE LIGHTS STAY ON. BUT THE CAR DRIVES OKAY. THE LIGHTS DO NOT GO OFF. FOR A WHILE THEY WOULD TURN OFF AFTER A FEW MINS. NOW THEY STAY ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255699September 16, 2019
FUEL/PROPULSION SYSTEM
VEHICLE COMPLETELY STALLS FOR SEVERAL SECONDS SPORADICALLY WHENEVER THE FUEL GUAGE READS 3/8 OR LESS. BOTH MY VW CAR DO THE EXACT SAME THING. IT IS COMMON KNOWLEDGE THIS OCCURS WITH MOST VW CARS. EXTREMELY UNSAFE AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255504September 14, 2019
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION. CAN'T TURN OFF ENGINE. ALSO, OFTEN DIFFICULT TO TURN KEY FROM 'OFF' TO 'ON' POSITION; KEY GETS STUCK IN 'OFF' POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255338September 13, 2019
EXTERIOR LIGHTING
HEADLIGHTS ARE CONSTANTLY FAILING WHILE DRIVING. !ST TIME IN FEB 2019 BOTH LIGHTS FAILED AT THE SAME TIME WHILE DRIVING AT NIGHT ON THE HIGHWAY. REPLACED BOTH BULBS. SEPT 09, 2019 LEFT BULB FAILED WHILE DRIVING AT NIGHT ON THE HIGHWAY. AGAIN REPLACED BOTH BULBS. LEFT BULB FAILED AGAIN SEPT 12, 2019 WHILE DRIVING AT NIGHT ON THE HIGHWAY. RESEARCH SHOWS MANY OTHER VW JETTA OWNERS ARE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254875September 12, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE PROBLEM IS WITH MY 2019 MANUAL TRANSMISSION GLI. EVEN WHEN THE CLUTCH IS ENGAGED, (FOOT ON THE CLUTCH) AND THE CAR IS COMING TO A HALT, THE CAR STOPS/STALLS. THIS ISSUE OCCURS RANDOMLY, BUT ONCE IT STARTS, IT KEEPS HAPPENING, UNTIL RANDOMLY THE ISSUE STOPS SHOWING UP. BECAUSE OF THE APPARENT RANDOMNESS OF WHEN THE ISSUE SHOWS UP, I HAVE NOT BEEN ABLE TO CONVINCE THE SERVICE FOLKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254828September 11, 2019
ENGINE
VEHICLE STALLS WHILE COMING TO A STOP. THE ISSUE HAS HAPPENED FOUR TIMES AND I'VE ONLY HAD THE VEHICLE TWO WEEKS. THE CLUTCH PEDAL IS DEPRESSED THE ENTIRE TIME AND THE VEHICLE HAS TO BE MANUALLY STARTED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254665September 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS TURNED OFF AND PARKED WITH THE IGNITION KEY REMOVED FROM THE IGNITION SWITCH, THE VEHICLE WOULD ROLL AWAY. THE CONTACT INDICATED THAT THE EMERGENCY BRAKE NEEDED TO BE ACTIVATED EVERY TIME THE VEHICLE WAS PARKED TO PREVENT IT FROM ROLLING. THE VEHICLE WAS TAKEN TO HALLMARK VOLKSWAGEN AT COOL SPRING (620 BAKERS BRIDGE AVE, FRANKLIN, TN) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V615000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254730September 11, 2019
ENGINE
THERE HAS BEEN A STATEWIDE LAWSUIT AGAINST VOLKSWAGEN REGARDING 2010 JETTA TIMING CHAIN AND TIMING CHAIN TENSOR. THE DEALER SHIP HAS REFUSED TO CORRECT THE ISSUE WITH MY VEHICLE EVEN TOUGH IT IS STILL UNDER WARRANTY. RICK CASE VOLKSWAGEN HAS REFUSED TO CHECK AN ISSUE THAT VOLKSWAGEN HAS STATED THEY WERE AWARE OF TIMING CHAIN ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254511September 10, 2019
POWER TRAIN
WHEN COMING TO A STOP THE VEHICLE WOULD STALL WITHOUT WARNING WITH THE TRANSMISSION IN NEUTRAL AND THE CLUTCH ALL THE WAY OUT. SEEMS TO OCCUR WHEN THE VEHICLE IS DRIVING FOR A WHILE AND GETS HOT. VEHICLE IS AT 2460 MILES AND DID IT OFF AND ON SINCE 32 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254533September 10, 2019
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL -THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254539September 10, 2019
ELECTRICAL SYSTEM
KEY GETS STUCK IN THE IGNITION, WON'T TURN OFF UNLESS I PULL THE FUEL PUMP FUSE TO KILL THE ENGINE. IT'S THE SECOND TIME IT HAPPENS AND UNREAL HOW MUCH WE GOTTA PAY TO REPLACE IT NOT MENTIONING THE REPROGRAM KEYS, I'VE READ THE SAME THING FROM SO MANY PEOPLE HAVING THE SAME ISSUE. MAYBE IT SHOULD CONSIDERED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254225September 9, 2019
UNKNOWN OR OTHER
KEY WAS STUCK IN THE IGNITION AND COULD NOT BE REMOVED. COULD NOT TURN CAR OFF. CAR WAS STATIONARY AT TIME, BUT IN WORK PARKING LOT. COULD NOT TURN CAR OFF. NEEDED NEW KEY, NEW KEY CYLINDER, AND KEY CYLINDER HOUSING. HAD TO HAVE RENTAL CAR FOR NEARLY 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254242September 9, 2019
AIR BAGS
MY AIRBAG LIGHT CAME ON. VEHICLE HAS NEVER BEEN HIT OR IN ANY ACCIDENT. NOW THE STEERING WHEEL CONTROLS NO LONGER WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254306September 9, 2019
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING ON AND OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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