Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10558588January 6, 2014
SEAT BELTS
THE DRIVER'S SIDE SEATBELT HAS STARTED UNRAVELING SIGNIFICANTLY ALONG ONE EDGE, WITH THE THREADS SEPARATING; THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. THE CAR WAS PURCHASED NEW AND HAS ABOUT 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558469January 4, 2014
SEATS, ELECTRICAL SYSTEM
WHILE DRIVING HOME WITH MY WIFE, SHE STATED THAT SHE THOUGHT SHE HAD NOTICED A BURNING SMELL. THE HEATED SEATS WERE ON AS IT WAS A COLD MORNING. THE NEXT DAY I NOTICED THAT THE BACK REST OF THE SEAT HAD A SMOLDERING MARK AS WELL AS SOME SORT OF SMOKE DAMAGE AS IF THERE WAS A FIRE ON THE INSIDE OF THE SEAT. WE LATER LOOKED ON HER JACKET AND NOTICED THAT THERE WAS TRANSFER OF THE "LEATHER" TO HER JACKET. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10558509January 4, 2014
AIR BAGS, STEERING, WHEELS
I WAS LEAVING A PARKING LOT THAT HAD A SLIGHT CURVE AND I HIT SOME BLACK ICE. THE CAR WENT STRAIGHT INTO THE CURB AND WITH THE IMPACT, WHICH IN MY OPINION, WAS NOT A GREAT AMOUNT, CAUSED THE SIDE CURTAIN AND PASSENGER SEAT AIRBAG TO DEPLOY. WITH HOW THE WHEEL HIT THE CURB, IT ALSO DAMAGED THE ALIGNMENT OF THE WHEELS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10558508January 4, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
FUSE BOX FUSE SOCKET # F16 MELTED CAUSING RIGHT HEADLIGHT, TURN SIGNAL, CITY LIGHTS AND RIGHT MARKER LIGHT TO FAIL. SEEING NUMEROUS REPORTS OF THE SAME THING ON THE WEB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558360January 3, 2014
FUEL SYSTEM, DIESEL
CAR BROKE DOWN ON HIGHWAY. TOWED TO DEALER AND WE WERE TOLD THERE WERE METAL SHAVINGS THROUGHOUT FUEL SYSTEM AND THAT IT WOULD COST $6000 TO REPAIR. WE NOTICED THAT NHTSA HAS AN OPEN INVESTIGATION (EA11003) FOR THIS EXACT PROBLEM. LINK: HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/DEFECTSUMMARY2.CFM?INV_ID=20944&TYPE=VEHICLE&TYPENUM=1&CMPT_ID=158&PROD_ID=728769&MAKE=VOLKSWAGEN&MODEL=JETTA%20SPORTWAGEN&MODEL_YR=2010 THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558173January 2, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
PASSENGER HEADLAMPS, PASSENGER FRONT TURN SIGNAL AND ALL REAR TURN SIGNALS STOPPED WORKING. THE RIGHT SIGNAL WAS NOT OPERATIONAL. TOOK CAR TO DEALER AND THEY INDICATED THE FUSE BOX AND THE 30 AMP FUSE ( F16) UNDER THE HOOD HAD OVERHEATED AND MELTED. THEY ARE CHARGING ME $580.00 TO REPLACE THE FUSE BOX AND FUSE. WHEN ASKED WAS THIS A DEFECT AND HOW CAN THIS SITUATION BE PREVENTED, THEY SAID IT HAS HAPPENED WITH OTHER CARS. IT IS SOMETHING THAT HAPPENS AND GOOD THING I BROUGHT IT IN BECAUSE OTHER MAJOR DAMAGE TO THE CAR COULD HAVE OCCURRED. MY CONCERN IS THAT THIS DEFECT IS A SAFETY ISSUE THAT COULD LEAD TO SERIOUS CONSEQUENCES. OTHER VOLKSWAGEN VEHICLES HAVE BEEN RECALLED FOR THIS SAME ISSUE (MELTED FUSE BOX AND FUSES) AND IT IS NOT CLEAR WHY VOLKSWAGEN ISN'T EXTENDING A RECALL TO ALL CARS THAT EXHIBIT THE SAME DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558275January 2, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE BACK PASSENGER SIDE DOOR LOCK QUIT WORKING AND THE DOOR WON'T LOCK AT ALL. ANYBODY CAN OPEN THE DOOR AND HURT YOUR CHILD OR STILL THE CAR. I CALLED THE DEALER HERE IN AUSTIN, TX TODAY, AND THEY TOLD ME THAT IS A VERY COMMON PROBLEMS WITH THE JETTA MODEL AND IT HAS HAPPENED TO HUNDREDS OF COSTUMERS. THE ELECTRIC LOCKS QUIT WORKING. THIS IS A SAFETY ISSUE AND CLEARLY A MANUFACTURERS DEFECT THAT SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558104January 1, 2014
ENGINE, FUEL SYSTEM, DIESEL
2010 JETTA SEDAN TDI --> FUEL LEAK --> DAY PRIOR RAN NORMAL. WENT TO START AND DID NOT START. THOUGHT WAS THE BATTERY. CHARGED EMERGENCY STARTER FOR 4HR AND ATTEMPTED AGAIN WITH NO AVAIL. CALLED A FRIEND WHO IS A DIESEL MECHANIC TO HELP START IT. HOOKED TO HIS TRUCK AND STILL NO START. I NOTICED WET UNDERNEATH THE FRONT PASSENGER WHEEL AND THOUGHT NOTHING OF IT SINCE IT WAS PARKED ON THE STREET, SO WATER POSSIBLY. IT STARTED TO SNOW. WENT AND PURCHASED A NEW BATTERY. INSTALLED THE BATTERY, AFTER BATTERY INSTALL STILL DID NOT START. ATTEMPTED 2 MORE TIMES. SINCE IT WAS NOT THE BATTERY HE BEGAN TO LOOK ELSEWHERE WHILE I ATTEMPTED TO START AND YELLED AT ME TO STOP. I GO TO THE FRONT OF THE AUTO AND HE SHOWS ME WHERE THE DIESEL IS PULSATING OUT AND THAT IS WHY IT IS NOT STARTING, IT IS NOT GETTING TO THE ENGINE. I THEN LOOK AROUND THE CAR AND WITH THE SNOW, I THEN NOTICE A LONG GREEN PATH OF DIESEL FUEL ALONG THE ROAD. I CALLED VW, PAID THE 84$ TO TOW TO VW DEALER AND THEY COULD NOT LOOK AT IT UNTIL A WEEK LATER. MY CONCERN IS THE GAS LEAK. I SHOULD TECHNICALLY HAVE OVER 54K ON THE VEHICLE, I AM NOT EVEN CLOSE TO THOSE OTHERS FOR SALE ON THE MARKET. I AM NOT UPSET SINCE NO BODILY HARM WAS DONE, HOWEVER THE LEAK IS IN GREAT AMOUNT. I DO RECALL A COUPLE OF DAYS EARLIER THAT I WAS GOING THROUGH GAS QUICKER. I FILL 1X A MONTH, WITH 4 DAYS I WAS THROUGH A QUARTER OF A TANK BUT IT DID NOT CLICK. THIS IS ME NOTIFYING YOU OF MY GAS LEAK. THE CAR NEVER STARTED AND THERE WAS NO FIRE BUT THERE IS CONCERN DUE TO THE LEAK. MY MECHANIC FRIEND STATED THAT HE HAD NO IDEA WHAT THE PART WAS CALLED THAT WAS SHOOTING OUT THE FUEL AND TO TAKE TO A AUTHORIZED VW DEALER WHICH I DID. I STILL HAVE 5 DAYS TILL THEY CAN EVEN LOOK AT MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557898December 30, 2013
FUEL SYSTEM, DIESEL
WHILE TRAVELING ON INTERSTATE THE VEHICLE LOST ACCELERATION AND LOST POWER WHILE ON EXIT RAMP. VEHICLE WAS TOWED TO NEAREST VW DEALER. INFORMED BY DEALER THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND SENT METAL THROUGHOUT FUEL SYSTEM AND THAT PARTS AND LABOR FOR REPAIR WOULD BE $6000-$8000. CALL TO VW FOR ASSISTANCE WAS REWARDED WITH THEIR OFFERING TO PAY FOR THE NEEDED REPAIRS. THERE WAS A LONG RECORDED HISTORY OF DEALER SERVICING AND PROOF OF ONLY DIESEL FUEL PURCHASES. NHTSA SHOULD INSURE THAT ALL TDI OWNERS BE NOTIFIED OF THIS PROBABILITY AND GIVEN THE OPPORTUNITY TO HAVE REPAIRS/REPLACEMENTS DONE BY VW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557620December 29, 2013
ENGINE
THE PLASTIC DIPSTICK HANDLE ON MY 2003 VW JETTA CRACKED OFF THE DIPSTICK AND REQUIRED REPLACEMENT. THE PART NUMBER IS 06J115611E. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557622December 29, 2013
ENGINE, POWER TRAIN
ACCORDING TO A VW DEALER, THE CATALYTIC CONVERTER ON MY 2003 VW JETTA FAILED AT 89,000 MILES. THE VW DEALER STATED THAT IT FAILED BECAUSE THE MIL ILLUMINATED AND THE CAR'S COMPUTER SHOWS CODE P0420. THE DEALER ALSO STATED THAT THE VEHICLE IS NO LONGER COVERED BY ANY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557629December 29, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY
THE CLAMPS ON THE FRONT DRIVER'S SIDE WINDOW OF MY 2003 VW JETTA DETACHED LEAVING THE WINDOW STUCK CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557404December 27, 2013
ENGINE, FUEL SYSTEM, DIESEL
DRIVING AT ABOUT 40 MPH WITH ABOUT 1/4 TANK OF GAS WHEN CAR STARTED TO SPUTTER AND RUN ROUGH. THE GLOW PLUG INDICATOR LIGHT BEGAN FLASHING AND I PULLED INTO A NEARBY PARKING LOT WHERE I SHUT THE CAR OFF. I RESTARTED THE CAR AND PULLED OUT OF THE PARKING LOT BUT CAR IMMEDIATELY BEGAN TO RUN ROUGH AND LOSE POWER AGAIN SO I PULLED INTO A GAS STATION LOT WHERE THE CAR REFUSED TO RESTART. CALLED A TOW TRUCK AND GOT CAR TOWED TO AUTOBARN IN COUNTRYSIDE (WHERE I BOUGHT THE CAR). TRIED TO RESTART CAR AGAIN AT DEALERSHIP AND NOTICED THE FUEL GAGE WAS READING "EMPTY", MEANING FUEL HAD LEAKED OUT SINCE THE CAR DIED. DEALER CALLED ME THE NEXT DAY SAYING MY HIGH PRESSURE FUEL PUMP HAD FAILED AND MY ENTIRE FUEL SYSTEM FROM THE GAS TANK ON UP TO THE INJECTORS HAD TO BE REPLACED. WAS COVERED UNDER WARRANTY AND DEALER WAS VERY HELPFUL AND DID THE JOB IN FOUR DAYS, DURING T-GIVING WEEK, WHICH I WAS VERY SATISFIED WITH. I ALWAYS GET MY DIESEL AT BP AMOCO'S OR MOBILES AND MAKE SURE TO USE HEAVILY TRAFFICKED STATION TO HAVE THE BEST CHANCE OF GETTING FRESH FUEL. I AM NOT COMFORTABLE DRIVING THE CAR AND HAVE CONSIDERED TRADING IT IN DUE TO VW CORPORATE'S SEEMING INDIFFERENCE TO THE PROBLEM, WHICH IS WELL DOCUMENTED ONLINE AND THERE ARE MANY MANY CASES SIMILAR TO MINE. SHORTLY AFTER I BOUGHT THE CAR I NOTICED THAT ALL THE FUEL STATIONS IN MY AREA WENT FROM 5% BIODIESEL TO 20% BIODIESEL. I ASKED THE DEALER AT THE TIME ABOUT IT BECAUSE THE OWNERS MANUAL STATES VW WILL NOT WARRANTY THE CAR IF ANYTHING MORE THAN 5% BIODIESEL IS USED. THE DEALER SAID VW WOULD WARRANT IT AND A WRITTEN STATEMENT FROM VW CAME IN THE MAIL SHORTLY THEREAFTER. I CAN'T HELP BUT WONDER IF THE HIGHER BIODIESEL PERCENTAGE LED TO THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557306December 26, 2013
ENGINE, ELECTRICAL SYSTEM
THE THERMOSTAT ON MY 2003 VOLKSWAGEN JETTA FAILED FOR THE SECOND TIME. THE FIRST TIME IT FAILED AS AT APPROXIMATELY 40,000 MILES IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557308December 26, 2013
ENGINE, ELECTRICAL SYSTEM
THE TEMP SENDER ON MY 2003 VOLKSWAGEN JETTA FAILED FOR THE SECOND TIME. THE FIRST FAILURE OCCURRED AT APPROXIMATELY 38,000 MILES IN 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557309December 26, 2013
ENGINE, ELECTRICAL SYSTEM
ONE OF THE TWO LARGE COOLING FANS IN THE FRONT OF THE ENGINE FAILED. THE PART MUST BE REPLACED TO PREVENT ENGINE OVERHEATING. THE PART NUMBER IS 6X0-959-445-F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557087December 23, 2013
ELECTRICAL SYSTEM
MY 2003 VOLKSWAGEN JETTA HAS EXPERIENCED A COIL PACK FAILURE CAUSING A REDUCTION IN POWER, AND THE ENGINE TO MISFIRE. ACCORDING TO THE VOLKSWAGEN DEALER, THE HOUSING OF THE COIL PACK WAS CRACKED WHICH ALLOWED MOISTURE TO AFFECT ITS OPERATION. THE DEALER ALSO STATED THAT THERE IS NO RECALL OR REPLACEMENT PROGRAM FOR 4 CYLINDER ENGINES EXPERIENCING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557088December 23, 2013
FUEL SYSTEM, GASOLINE
MY 2003 VOLKSWAGEN JETTA EXPERIENCED A FUEL PUMP FAILURE WHILE DRIVING IN TRAFFIC. MY VEHICLE CAME TO A STOP IN FRONT OF THE ENTRANCE TO AN ALLEY. THE VEHICLE WOULD NOT START AFTER THE FAILURE. THE FUEL PUMP HAS TO BE REPLACED, BUT WAS NO LONGER UNDER WARRANTY AT THE TIME OF THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557097December 23, 2013
ELECTRICAL SYSTEM, POWER TRAIN
THE REAR O2 SENSOR ON MY 2003 VOLKSWAGEN JETTA FAILED CAUSING THE MIL INDICATOR TO ILLUMINATE. THE SENSOR HAD TO BE REPLACED, AND IS NOT COVERED UNDER THE EXTENDED WARRANTY FOR EMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557099December 23, 2013
INTERIOR LIGHTING, ELECTRICAL SYSTEM
THE SAFETY LIGHT ON THE INTERIOR OF THE FRONT PASSENGER DOOR THAT LIGHTS UP WHEN THE DOOR IS OPENED FAILED ON MY 2003 VOLKSWAGEN JETTA. THE DEALER STATED THAT THE PROBLEM WAS A FAILURE IN THE FRONT PASSENGER DOOR LATCH MECHANISM. THE DOOR LATCH MECHANISM WAS REPLACED, AND WAS NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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