Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10743888July 27, 2015
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY YESTERDAY THERE WAS A POP SOUND FROM THE DELPHI PREMIUM 8 (RNS-510?) RADIO AND IT WENT DEAD. CHECKED THE FUSES AND FOUND THAT THEY WERE ALL OK. LOOKED ONLINE AND FOUND THAT THIS APPEARS TO BE A KNOWN/COMMON COMPLAINT. IT LEADS ME TO WONDER IF THERE ARE OTHER ELECTRICAL ISSUES GOING ON, AND WHAT REPAIRS THOSE WILL LEAD TO. I CALLED THE LOCAL VW DEALERSHIP (AL SERRA) THIS MORNING AND THEY HAVEN'T CALLED BACK. FROM EVERYTHING THAT I'M READING ONLINE, IT IS COSTLY TO REPLACE THE STEREO. THIS SEEMS TO BE MORE THAN A "COINCIDENCE" AND VW SHOULD BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743960July 27, 2015
STEERING, SUSPENSION
DRIVING DOWN HIGHWAY CAR PULLS TO THE RIGHT. STEERING IS OUT OF LINE EVEN WITH ALIGNMENT ADJUSTMENTS. CAR IS ALL OVER THE ROAD. DIFFICULT TO DRIVE STARIGHT WITHOUT SWERVING. DANGEROUS GOING AROUND CORNERS. VEHICLE HAD BEEN DIAGNOSED SEVERAL TIMES. NO WARRANTY REPAIRS WERE MADE DUE TO COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743583July 27, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE JETTA TDI AT 35 MPH, ALL OF A SUDDEN DASH LIGHTS FLASHED ON AND OFF AND CAR STALLED. WE WERE ABLE TO STEER CAR TO SIDE OF ROAD. THE CAR WOULD NOT TURN OVER AND WAS TOWED TO LOCAL VW DEALERSHIP. IT WAS DIAGNOSED WITH HPFP FAILURE AND THE METAL HAD CONTAMINATED MY ENTIRE SYSTEM AND NEEDED COSTLY REPAIR. FUEL WAS SENT FOR TESTING, AND WHEN VERIFIED THAT IT WAS NOT OWNER NEGLIGENCE VW REPAIRED THE CAR. THE WAIT WAS ALMOST 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743600July 27, 2015
ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS THE IGNITION WILL NOT TURN OFF. THE KEY IS STUCK IN THE ON POSITION AND CAN NOT BE REMOVED. ON ONE OCCASION IT TOOK OVER 7 MINUTES TO REMOVE THE KEY. THIS MAY NOT SEEM LIKE A LONG TIME, BUT SIT IN YOUR CAR AFTER PARKING THEN TIME 7 MINUTES AND YOU'LL SEE HOW FRUSTRATING THIS IS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743800July 27, 2015
FUEL/PROPULSION SYSTEM
WAS DRIVING WHEN THE ENGINE FAULT WORKSHOP WARNING CAME ON. THE GLOW PLUG WARNING LIGHT ALSO APPEARED. CAR WOULDN'T GO PAST A LOWER RPM BUT WAS ABLE TO MAKE IT TO A PARKING LOT. AFTER GROCERY SHOPPING, TURNED THE ENGINE ON AGAIN AND STARTED TO DRIVE. BOTH WARNING LIGHTS CAME ON AGAIN AND THEN THE ENGINE STALLED. WAS ABLE TO START IT AGAIN AND PARKED IT IN A PARKING SPOT. WAITED ABOUT 5 MINUTES AND STARTED IT AGAIN AND WAS ABLE TO DRIVE IT AROUND THE PARKING LOT. ENGINE LIGHT WAS ON BUT CAR WAS RUNNING OK. PULLED OUT ONTO THE STREET AND WENT ABOUT A 1/4 OF A MILE AND THE WARNING LIGHTS CAME ON AGAIN AND STALLED. WAS ABLE TO START IT AGAIN AND MAKE A U-TURN AND THEN THE LIGHTS AND STALLED HAPPENED AGAIN. PARKED ALONG THE CURB AND CALLED A TOW TRUCK. THIS APPARENTLY IS A COMMON ISSUE WITH THE FUEL PUMP ON VW TDI'S. CAR IS CURRENTLY AT A VW DEALERSHIP WAITING ON THE RESULTS FOR A GAS TEST TO SEE WHAT TYPE OF FUEL I HAD IN THE TANK. MY CALL HAS THE GASOLINE NOZZLE BLOCKER INSTALLED PER THE RECALL A FEW YEARS AGO. THERE IS NOT ANY GASOLINE IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743423July 24, 2015
POWER TRAIN
AUTOMATIC TRANSMISSION SHIFTS INTO NEUTRAL WITHOUT WARNING. CAR WORKS PROPERLY AFTER PARKING AND RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736028July 23, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING IN MY NEIGHBORHOOD I DROVE AWAY FROM A STOP SIGN AND LOST ENGINE POWER. I PULLED OVER AND SAW MY GLOW PLUG LIGHT ON AND THE CHECK ENGINE LIGHT ON. I PUT THE CAR IN PARK AND TURNED IT OFF AND THEN TRIED RESTARTING IT. NO LUCK. I HAD THE VEHICLE TOWED TO THE CLOSEST VW DEALER IN MY AREA AND THE NEXT DAY WAS TOLD MY HIGH PRESSURE FUEL PUMP HAD FAILED AND BEFORE THEY WOULD FIX THE ISSUE A FUEL SAMPLE WOULD HAVE TO BE TESTED. I ASKED WHY AND THEY SAID THERE HAS BEEN ISSUES WITH MISFUELING WITH UNLEADED GASOLINE AND THEY SAID THEY BELIEVED I DID NOT MISFUEL MY CAR BUT WERE FOLLOWING VW'S NEW SERVICE PROTOCOL. IT HAS BEEN 16 DAYS AND I WAS TOLD THEY SENT MY FUEL SAMPLE TO THE WRONG PLACE AND IT NEVER MADE IT TO THE "INDEPENDENT" LAB. SO NOW I WAIT AND THE CAR HAS NOT BEEN TOUCHED. MY VEHICLE RAN NORMALLY UNTIL THE COMPLETE FAILURE OF THE HPFP AND MY CAR IS UNDER THE NEW CAR WARRANTY STILL. I SHOULD NOT HAVE TO BE DEALING WITH THIS AND BE TOLD IF THE DIESEL IS NOT UP TO SPECS THAT I RESPONSIBLE FOR THE GUESTIMATED $7,000 BILL. THERE ARE SO MANY CASES OF THIS ISSUE AND EVEN THE DEALER ADMITTED THE CAR IS NOT DESIGNED FOR THE QUALITY OF FUEL WE HAVE IN THE U.S. AND IT MAKES ME CONCERNED THAT CAR SHOULD NOT BE PRODUCED IF IT CANNOT HANDLE OUR FUEL, ROADS, EMISSIONS TESTING, ETC.. I AM ABSOLUTELY FRUSTRATED, UPSET, AND DO NOT TRUST THE SERVICE BY THE DEALERSHIP ANY LONGER AND DO NOT EVENT WANT TO OWN MY CAR ANYMORE. I WILL NEVER BUY ANOTHER VW AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736150July 23, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE WIRING HARNESS NEEDED TO BE MODIFIED. A FEW MONTHS LATER, THE AIR BAG WARNING LAMP ILLUMINATED AGAIN. THE DEALER CHARGED $125.00 FOR THE REPAIR AND STATED THAT A NEW AIR BAG MAY BE NEEDED AT THE COST OF APPROXIMATELY $750.00. THE FAILURE MILEAGE WAS 103,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735810July 22, 2015
FUEL/PROPULSION SYSTEM
WAS DRIVING AND THERE WAS A LOSS OF POWER, AS IF THE TURBO HAD STOPPED WORKING, IT EVENTUALLY STALLED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735697July 22, 2015
ELECTRICAL SYSTEM
IGNITION LOCK/SWITCH STUCK IN "ON" POSITION. UNABLE TO TURN OFF ENGINE OR REMOVE KEY. SAFETY AND SECURITY RISK BEING UNABLE TO SECURE VEHICLE OR TURN OFF ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735710July 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED INTO PARK, THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735439July 21, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
I PURCHASED THIS VEHICLE LESS THAN ONE MONTH AGO AND AM CONCERNED ABOUT THE LISTED RECALLS. MY VEHICLE FALLS WITHIN THE SPECIFICATIONS AS LISTED ON THE RECALLS, HOWEVER, MY VEHICLE RETURNS A SEARCH OF NO OPEN RECALLS. MY BIGGEST CONCERN IS THE FUEL SYSTEM RECALL. ON FOUR SEPARATE OCCASIONS, SINCE I HAVE OWNED THE VEHICLE, I HAVE SMELLED GASOLINE BOTH WHILE AT AN IDLE AND JUST AFTER TURNING OFF THE IGNITION. YOUR ASSISTANCE WITH THIS MATTER IS APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734736July 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 129,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734116July 15, 2015
POWER TRAIN
I HAVE AN EARLY MODEL MKV TDI JETTA , WITH AROUND 87,000 MILES ON IT. YESTERDAY, ON THE WAY HOME, THE DSG DUAL MASS FLYWHEEL LET GO WITH PIECES OF METAL COMING OUT ONTO THE ROAD AND TRAFFIC. I LOOKED UP THIS ON THE TDICLUB SITE AND FOUND NUMEROUS ISSUES WITH THIS PART IN EARLY PRODUCTION, WHICH IS NOT PART OF MAINTENANCE. IS THERE A SAFETY RECALL OR OTHER TSB ON THIS? I CANT DRIVE THE CAR AND JUST MADE IT HOME. IT WAS SCAREY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734272July 15, 2015
UNKNOWN OR OTHER
HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734299July 15, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE RIGHT SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER TWO AND THREE FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734339July 15, 2015
POWER TRAIN
AUTOMATIC TRANSMISSION SLIPS/JERKS/JUMPS WHEN UPSHIFTING AND DOWNSHIFTING AT LOW SPEEDS AND HIGHWAY SPEEDS, BROUGHT TO DEALER AND HAD TRANSMISSION DIAGNOSTIC CONDUCTED, REPORTED NO PROBLEMS AND STATED THEY COULD NOT DUPLICATE THE ERRATIC SHIFTING. NOW CURRENTLY THUDS AND PHYSICALLY JUMPS WHEN SHIFTING FROM 1ST TO 2ND TO 3RD AND EVEN 4TH TO 5TH, BROUGHT IT IN AGAIN TO GMC DEALER AND THEY SAID I WOULD BE NEEDING A NEW TRANSMISSION AT ONLY 110000 MILES, ADVISED ME TO CHECK MY CAR VIN# FOR VALVE BODY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734371July 15, 2015
ENGINE, FUEL/PROPULSION SYSTEM
THIS IS A 2014 VOLKSWAGEN JETTA SPORTWAGEN TDI (TURBO DIESEL) I COMMUTE FROM CHARLOTTE, NC TO DETROIT, MI APPROX ONCE EVERY 3 WEEKS. I TRAVELLED FROM A COLD (15F), WET CLIMATE, TO A WARMER CLIMATE (34F), AND PARKED MY VEHICLE OVERNIGHT. THE NEXT MORNING, THE CAR WOULD NOT TURN OVER, AND ACTED LIKE THE BATTERY WAS DEAD. I CHECKED THE BATTERY, AND IT WAS 13.9VDC. I CONTINUED TO TRY TO START THE VEHICLE, EACH TIME THE STARTER MOTOR JUST MAKING A GRINDING NOISE AND NOT TURNING OVER. I LEFT THE VEHICLE FOR APPROX 20 MINUTES, AND TRIED AGAIN, WHEN IT EVENTUALLY TURNED OVER, ALL THE WARNING LIGHTS ON THE DASH CAME ON, AND THE CAR IDLED VERY ROUGHLY AT APROX 400 RPM. I TRIED TO INCREASE THE RPM, AND EVENTUALLY (5 MINUTES OF GENTLY PUSHING THE ACCELERATOR) IT GOT UP TO 800-900 RPM. I TRIED TO DRIVE, AND THE CAR STUMBLED AND SPUTTERED FOR A WHILE BEFORE GETTING UP TO NORMAL SPEED. THIS HAS HAPPENED 5 TIMES TOTAL SO FAR. 3 TIMES DEAD BATTERY / HYDRO LOCK SITUATION OCCURRED 1 TIME THE CAR RAN ROUGHLY, AND THEN WHEN I PULLED OUT ONTO THE MAIN ROAD THE CAR STUMBLED, DIED, AND WOULD NOT LET ME ACCELERATE. I QUICKLY PUT THE HAZARD FLASHER LIGHT ON, AND SOMEHOW AVOIDED A COLLISION WITH THE CARS AROUND ME. 1 TIME THE CAR RAN ROUGHLY FOR APPROX 5 MINUTES, THEN RAN SMOOTHLY THE REST OF THE TRIP. I'M WORRIED THAT I'VE DAMAGED THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734378July 15, 2015
ENGINE
THE CAR DIES WHILE DRIVING. IT HAS HAPPENED AT DIFFERENT SPEEDS BOTH ON THE FREEWAY AND ON THE STREETS. THE GAS PEDAL SUDDENLY STOPS WORKING, ENGINE SHUTS OFF. WHEN I PULL TO THE SIDE AND TURN THE IGNITION OFF AND THEN ON AGAIN, THE CAR STARTS WORKING AGAIN. I TOOK THE CAR TO THE AUTO SHOP, BUT THE ISSUE WASN'T IDENTIFIED AFTER THE INSPECTION, TEST DRIVING AND CODE READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733910July 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT'S KEY BECAME STUCK IN THE IGNITION SWITCH WHILE IN THE RUN POSITION. THE DEALER WAS ABLE TO SHUT OFF THE ENGINE ONLY BY DISCONNECTING FOUR OF THE FIVE FUEL INJECTORS. THE DEALER STATED THAT THEY WOULD NEED TO DESTROY THE TRIM AND REMOVE AND REPLACE THE IGNITION LOCK AND SWITCH ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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