Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #10764046September 16, 2015SUSPENSION
FTER A ONE-YEAR ASSESSMENT OF THE NEW SAGITAR, CHINA'S QUALITY WATCHDOG ON FRIDAY URGED FAW-VOLKSWAGEN TO ACCELERATE ITS RECALL TO FIX A FLAW IN THE REAR SUSPENSION.HTTP://WWW.CHINADAILY.COM.CN/BUSINESS/MOTORING/2015-09/14/CONTENT_21850556.HTM CHINA IDENTIFIED AS DEFECT, THE UNITED STATES?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764094September 16, 2015VEHICLE SPEED CONTROL
CRUISE CONTROL ERRORS OUT WHEN THE ON OR SET BUTTONS ARE PRESSED. DASH DISPLAYS "ERR". ONCE THIS TAKES PLACE THE ONLY SOLUTION IS TO TOTALLY STOP, REMOVE THE KEY AND RESTART THE VEHICLE. THIS MORNING WAS THE FOURTH TIME THIS WEEK. VEHICLE IS NOW THREE WEEKS OLD AND HAS <250 MILES TOTAL. IT HAS HAPPENED AT SPEEDS OF 35, 45, 55 AND 65 (MY NORMAL COMMUTE ROUTE). WHILE SEARCHING THE INTERNET IT SEEMS THIS IS A COMMON PROBLEM AND HAS BEEN KNOWN FOR MONTHS IF NOT YEARS. WHY ARE THEY STILL PLACING THE DEFECTIVE SYSTEMS ON THE ROAD?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764198September 16, 2015FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 60-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED. THE DEALER STATED THAT THERE WAS NO PERMANENT REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763767September 15, 2015AIR BAGS
STARTING IN MAY 2015 WE BEGAN TO NOTICE THAT THE PASSENGER AIRBAG LIGHT WOULD NOT ALWAYS SEEM TO WORK CORRECTLY WHEN MY SON SAT THERE. I JUST FIGURED IT TO BE A PROBLEM WITH THE LIGHT IN THE DASH. MY SON WEIGHING IN THE 60 POUND RANGE, I KNEW IT SHOULD NOT OF BEEN ON WHEN HE WAS THERE. SOMETIMES IT SAID OFF SOMETIMES IT DID NOT. I ALWAYS FELT THIS WAS AN INDICATOR LIGHT ISSUE NOT THINKING A CAR THIS NEW WITH SUCH LOW MILES COULD HAVE PROBLEMS WITH THE AIRBAG. ON AUGUST 23, 2015 AS I WAS DRIVING ALONE I NOTICED THE CAR WAS NOT COOLING DOWN SO I WAS LOOKING TO SEE IF I FORGOT TO TURN SOMETHING ON WHEN I NOTICED THAT THE A/C WAS INDEED ON, AND NOT WORKING, AS WELL AS THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER WAS ILLUMINATED. THERE ARE MULTIPLE PROBLEMS. DEALER DIAGNOSTICS VERIFIED MY CONCERNS. FOUND DTCS PRESENT FOR PODS MODULE. PODS MODULE NEEDS REPLACED. FOUND DTCS FOR HIGH PRESSURE SWITCH OPEN. SENSOR NEEDS REPLACED. ESTD; $1800 THE PROBLEM WITH THE PASSENGER AIRBAG IS THAT THE SENSOR FOR THE WEIGHT OF THE PERSON DOES NOT WORK CORRECTLY. VW HAS THIS INTEGRATED INTO THE SEAT BASE THAT ALSO IS HEATED. THE ENTIRE SEAT BASE WITH REPLACEMENT COST OF OVER $1400 MUST BE REPLACED IN ITS ENTIRETY TO MAKE THIS REPAIR. AT THIS POINT I WAS TOLD THAT VW IS NOT MAKING REPAIRS OF THIS TYPE. SINCE THEN I HAVE ALSO HAD THE TIRE LIGHTS COME ON THEN OFF PERIODICALLY AS WELL AS SOME IPOD DOCK ISSUES. THERE SEEMS TO BE MANY ISSUES RELATED TO ELECTRICAL ISSUES THAT VW FEELS THEY HAVE NO RESPONSIBILITY OVER. I HAVE READ THAT OTHERS HAVE HAD THESE ISSUES POSTED UNOFFICIALLY ON OTHER SITES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763852September 15, 2015FUEL/PROPULSION SYSTEM
A WOMAN AND A YOUNG CHILD DEPARTED A PRESCHOOL ON A CLEAR, DRY DAY. THE VEHICLE SHUT DOWN IN THE MIDDLE OF THE STREET 250 FEET FROM THE PRESCHOOL WITHOUT WARNING OR ANY SIGN OF TROUBLE. THE VEHICLE HAD RUN WELL TO DATE. THE DRIVER ATTEMPTED MULTIPLE TIMES TO RESTART THE VEHICLE, BUT IT SHUT DOWN AGAIN WITHIN TWO SECONDS OF STARTING. A GOOD SAMARITAN PUSHED THE VEHICLE TO THE CURB. THE VEHICLE WAS TOWED TO A VOLKSWAGEN DEALER, WHERE IT WAS DETERMINED THAT THE CAUSE WAS DIESEL FUEL SYSTEM FAILURE, NECESSITATING TOTAL REPLACEMENT. THE FUEL SYSTEM IN THIS MAKE AND MODEL IS A KNOWN PROBLEM, FOR WHICH AN EXTENDED WARRANTY APPLIES TO 120,000 MILES. THE DEALER HAD A FUEL SAMPLE TESTED FOR CONTAMINATION. RESULTS WERE ALL STATISTICALLY SIGNIFICANTLY WITHIN VW SPECIFICATIONS. VOLKSWAGEN CONTENDS, HOWEVER, THAT THE FUEL SAMPLE FAILED THE TEST DUE TO ITS OWN ROUNDING ERROR AND REFUSES TO HONOR ITS EXTENDED WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763955September 15, 2015VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF SHATTERED WHILE IT WAS CLOSED. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY AN OUTSIDE INFLUENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763711September 14, 2015ELECTRICAL SYSTEM
I HAD THE OIL CHANGED AND THE LATEST RECALL DONE BY THE DEALERSHIP. ABOUT 3 DAYS LATER THE RADIO WENT BLANK AND BLACK. ANOTHER PROBLEM HAS BEEN THE AUTOMATIC LOCKS. I HAVE BEEN UNABLE TO UNLOCK REAR PASSENGER DOOR EXCEPT MANUALLY. AND THEN ALL OF A SUDDEN THE LOCK IS NOT WORKING AT ALL ON THAT SIDE AND I AM UNABLE TO LOCK THAT DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763547September 14, 2015ELECTRICAL SYSTEM
ADD ANOTHER 2010 VW OWNER TO LIST OF RADIO ISSUES WITH THE CAR. CAR RADIO AND BLUETOOTH ARE NO LONGER WORKING. I CHECKED THE FUSES PER THE OWNER MANUAL, AND RADIO IS STILL NOT WORKING. THIS LOOKS LIKE IT'S BEEN HAPPENING QUITE A BIT ON THE 2010 JETTA. THIS A BIG SAFETY ISSUE SINCE I AM UNABLE TO CALL WITH THE BLUETOOTH. I CONTACTED VW OF AMERICAN, AND THEY BASICALLY SAID I HAD TO PAY FOR A DIAGNOSIS TEST WHICH I SEE AS BEING POINTLESS SINCE I AM ALREADY KNOW THE RADIO IS DEAD. I DON'T UNDERSTAND THE REASON TO HAVE TO PAY $$$ SO I CAN BE TOLD IT'S DEAD. IF A LOT OF JETTA OWNERS ARE HAVING THE SAME ISSUE WHY IS VW REFERRING ME TO CONTACT MY LOCAL VW DEALER TO HAVE THIS FIXED WHEN IT'S BECOMING A COMMON OCCURRENCE ON A LOT OF THE CARS. VW SHOULD BE FIXING THE CAR RADIO ON THE CAR WITH THIS MANY COMPLAINTS OUT THERE. INSTEAD I AM TOLD TO CONTACT THE SERVICE DEPARTMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763228September 11, 2015ELECTRICAL SYSTEM
THE FUSE BOX IN THESE OLDER JETTAS MELTS BECAUSE IT IS ON TOP OF THE BATTERY, WHICH CAN CAUSE THE CAR TO SHUT OFF WHILE DRIVING. ITS VERY DANGEROUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762811September 10, 2015STEERING, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
THE JETTA IS DEFECTIVE IN THE CAR WILL START BUT NEEDS TO BE ENGAGED IN IGNITION AND THE SIT FOR 12-15 MINUTES BEFORE IT IS ABLE TO GET IN DRIVE GEAR. CURRENTLY IT WILL NOT ENGAGE IN REVERSE GEAR. THE TEMPERATURE IS MILD 74-78DEGREES F AND THE CAR NEEDS TO BE CONSTANTLY SERVICED. UPON THE INCIDENT THIS JETTA WAS DRIVING AND THERE WAS A VISIBILITY PROBELM THROUGH THE WINDSHIELD . THE WINDSHIELF WAS REPLACED. THE ENGINE LIGHTS ARE ON THE ENGINE WAS SERVICED, IT WAS LEAKING FLUIDS, IT WAS SERVICED BY A REPUTABLE SERVICE CENTER 9 MILE EASTPOINTE A SPECIALIST IS FOREIGN CARS. THEN THE JETTA WHILE DRIVING IN A RESIDENTIAL AREA THE STEERING LOCKED UP AND WAS STIFF , STIFFER STILL AND UNABLE TO ENGAGE THE DRIVING RHYTHM I AM AN EXPERIENCED DRIVER AND ACCUSTOMED TO PRE POWER STEERING AND THIS WAS A MECHANICAL FAILURE IN THE STEERING, WHEELS?? CURRENTLY THE CAR IS UNABLE TO BE USED AS IT WONT GO IN GEAR OF REVERSE, IT MOVES ON THE CONSUL AND THERE IS NO MOTION. THE BATTERY AND THE FLUIDS AND THE CELANOIDS,BELTS, EVERYTHING HAS BEEN CHECKED AND LOOKED OVER. I HAD TO GET A TOW TO GET IT SERVICED IN OCT. 2014 AND WILL HAVE TO GET A TOW NOW TOO FOR THE ESTIMATE OF WHY THE FLAT FUSE ON THE BATTERY IS NOT ABLE TO GIVE THE ENGINE ENOUGH POWER TO DRIVE OR REVERSE. THE JETTA WAS BOUGHT USED FROM ANOTHER PARTY, AND HAD AN ACCIDENT FROM THAT OWNER, IT WAS SOLD TO ME AND SINCE THEN THE LEAKING FLUIDS, CHECK ENGINE LIGHT HAVE BEEN SERVICED. I SEE 0 RECALLS. I REALIZE YOU HAVE OVER 40,000 CONSUMER COMPLAINTS BUT THIS IS A SAFETY CONCERN AS I TRANSPORT HUMAN PASSENGERS OF MINOR AGE AND HAVE HAD DIFFICULTY SEVERAL TIMES IN JUST DRIVING DOWN THE STREET TO MANOUVER A SMALL CAR. THIS JETTA IS AGED AND HAS HIGH MILEAGE BUT THIS IS A GERMAN ENGINE? THE PRECISION AND TUNING I HAVE PREVIOUSLY EXPERIENCED FROM AN AUTOMOBILE IS LACKING IN THE COMPONENTS OF THE ENGINE PIECES PUT INTO ACTION TO DRIV.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762836September 10, 2015FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FAILED AND NEEDED TO BE DRAINED. IN ADDITION, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762670September 9, 2015AIR BAGS
MY AIRBAG WAS DISABLED BY A FAULTY CLOCK SPRING IN THE STEERING WHEEL. THIS IS THE SAME ISSUE THAT CAUSED VOLKSWAGEN TO RECALL 420K CARS, INCLUDING NON-HYBRID JETTAS. FOR REASON UNKNOWN TO ME THE HYBRID JETTA WAS NOT INCLUDED IN THE RECALL, BUT IT SEEMS THAT HAVE THE EXACT SAME ISSUE AS OTHER JETTAS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762676September 9, 2015ENGINE
BOUGHT THE CAR MAY 1ST 2014 13 MILES ON IT...ALL OF MAY SEEMED TO RUN OK...THEN FROM JUNE UNTIL NOW SEPT 2015 IT HAS A NON RESPONSIVE GAS PEDAL. SAME PROBLEM AS ENTRY IN MAY 2013. IT SCARES ME TO DEATH!!! CAN'T GET PAST 30 MPH TRYING TO GET ONTO THE FREEWAY....CROSSING TRAFFIC FROM LIGHTS...TRYING TO CHANGE LANES....SCARES ME WHEN I SEE A BIG SEMI BARRELING DOWN ON ME AND I CAN'T GET OUT OF THE WAY AND HE IS BLARING HIS HORN GIVING ME THE FINGER AND YELLING....THIS ON SEVERAL OCCASIONS. I HAVE TAKEN IT INTO 2 DIFFERENT VW SHOPS...THEY CANT DUPLICATE IT SO THEREFORE THERE ISN'T ANYTHING WRONG...NO CODES...ALSO HAZZARD LIGHT ON SEAT BELT LITE ON AND DINGING...TOOK 3 MO TO FIX THOSE....YET SEAT BELT STILL DOES......ONE DAY ITS OK NEXT NOT. WORST NOW IS IT IS TEARING MY 2011 FUSION APART AND THE PAIN IS EXCRUCIATING. VW WOULD NOT TAKE THE CAR BACK...BBB WAS INVOLVED UNTIL I CASTED THE FOOT FOR RELIEF....VW OFFERED ME ONE MO FREE PAYMENT...THAT I DIDN'T TAKE BECAUSE I WANTED THEM TO TAKE THE CAR BACK. THEN JUNE JULY AUGUST THE GAS MILEAGE DROPS BY NEARLY 100 MILES AND THEY SAY IT IS BECAUSE I USED THE AIR CONDITION...HARDLY...AUG GOT ONLY 254 MPG....I DON'T FEEL SAFE IN THIS CAR. I TRIED TO ENTER THIS LAST YEAR BUT APPARENTLY IT DIDN'T TAKE IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762396September 9, 2015FUEL/PROPULSION SYSTEM
UPON PULLING OUT OF A DRIVEWAY, VEHICLE SHOWED FLASHING "GLOW PLUG" INDICATOR AND LOSS OF POWER (LIMP HOME MODE). PULLED OVER, TURNED OFF VEHICLE AND RESTARTED, INDICATOR CLEARED AND VEHICLE DROVE NORMALLY. ON SUBSEQUENT TRIP LATER IN THE DAY, SAME SYMPTOMS APPEARED. AGAIN, CLEARED BY STOP AND RESTART OF VEHICLE. FLASHING GLOW PLUG INDICATOR RETURNED ALMOST IMMEDIATELY, THIS TIME WITH SOLID "CHECK ENGINE" INDICATOR AS WELL. DROVE TO DEALERSHIP SERVICE DEPARTMENT WHERE THEY FOUND METAL FRAGMENTS IN THE FUEL SYSTEM AND LIKELY HIGH PRESSURE FUEL PUMP FAILURE. CURRENTLY AWAITING RESULTS OF FUEL TEST TO VERIFY FAILURE WAS NOT CAUSED BY MISFUELING WITH GASOLINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762581September 9, 2015SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING DOWN THE STREET WHEN A LOUD BEEPING AND THE RED ABS FAILURE + EVERY LIGHT ON DASHBOARD LIT UP. EVERY GAUGE STOPPED WORKING (THE GAS GAUGE, SPEEDOMETER, ETC) I WAS CLOSE TO HOME AND CAREFULLY PROCEEDED TO THE HOUSE. AFTER A HALF MILE THE CAR STALLED AND THE ENGINE DIED. BECAUSE I WAS PREPARED FOR AN EVENT, I IMMEDIATELY SET HAZARDS AND ROLLED TO THE SIDE OF THE ROAD. I RESTARTED THE CAR AND MADE IT THE REST OF THE WAY HOME (2 BLOCKS) WITHOUT IT STALLING AGAIN. I HAVE NOT DRIVEN THE CAR SINCE, I TOOK IT THE VW DEALER AND IT WAS DETERMINED THE ABS MODULE FAILED / BROKE AND CAUSED THE PROBLEMS. THIS IS OBVIOUSLY A MANUFACTURING THE DEFECT WHICH CAN CAUSE AN IMMEDIATE HARMFUL AFFECT. IF I WAS ON A HIGHWAY OR BEING CAREFUL FAR BEYOND ANY NORMAL SENSE I COULD HAVE EASILY BEEN IN A LIFE THREATENING ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762143September 8, 2015UNKNOWN OR OTHER
MY IGNITION LOCK CYLINDER HAS FAILED ON MY 2012 VW JETTA. LONG STORY SHORT, IT'S IMPOSSIBLE TO GET THE KEY OUT OF THE IGNITION. THIS HAS NOTHING TO DO WITH "TURNING THE WHEEL TO UNLOCK IT". IT IS A KNOWN ISSUE WITH THESE VOLKSWAGENS. I FELT UNSAFE BECAUSE IF I EVER HAD TO SHUT MY CAR DOWN IN AN EMERGENCY, SOMETIMES IT WOULD BE IMPOSSIBLE. SO I GO TO THE DEALERSHIP FOR ANOTHER ISSUE, AND NOW THEY WON'T FIX MY CAR UNTIL I GET THIS IGNITION LOCK CYLINDER FIXED. IT COSTS $650 AND I HAVE TO WAIT 7-10 DAYS TO GET THE PART FLOWN IN FROM GERMANY. THIS IS A PROBLEM THAT SHOULD BE COVERED UNDER WARRANTY NO QUESTIONS ASKED, I DON'T FEEL SAFE BEING IN THE CAR IF I CAN'T TURN IT OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10762258September 8, 2015FUEL/PROPULSION SYSTEM
ENGINE STALLED WHEN DRIVING AND WOULD NOT RESTART. METAL FRAGMENTS WERE FOUND IN THE ENTIRE FUEL SYSTEM DAMAGING ALL COMPONENTS.COMPLETE FUEL SYSTEM REPLACEMENT IS ONLY ALTERNATIVE PER VOLKSWAGEN OF AMERICA. CONTACTED VOLKSWAGEN CUSTOMER ASSISTANCE AND WAS TOLD ASSISTANCE IS NOT AN OPTION DUE TO A FEDERAL MANDATE LIMITING TIME AND MILEAGE TO 10 YEARS OR 120000 MILES. ALSO STATED VOLKSWAGEN WOULD HAVE BEEN ABLE TO REPAIR AT THEIR DISCRETION IF NOT FOR THE FEDERAL GOVERNMENT REGULATIONS?? THIS IS A VERY COMMON FAILURE THAT LOCAL DEALER STATES OCCURS LOCALLY 4-5 TIMES A WEEK IN THIS AREA. THE AVERAGE REPAIR COST IS OVER 6000.00 DOLLARS. I HAVE BEEN TOLD THE NHTSA HAD INVESTIGATED THIS SITUATION AND CLOSED THE PROBE. IF DEALER RECORDS WERE INVESTIGATED THOROUGHLY, THEY WOULD HAVE FOUND A TREMENDOUS NUMBER OF LIKE FAILURES THAT CANNOT ALL BE ATTRIBUTED TO IMPROPER FUELING OR TAINTED PRODUCT. 4-5 TIMES A WEEK SINCE 2009?? ABSURD AND UNACCEPTABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10761968September 7, 2015SERVICE BRAKES
2012 JETTA WAGON - WHILE DRIVING ON A RECENTLY PAVED HIGHWAY (EG. SEEMINGLY PRISTINE ASPHALT), MY WIFE AND I NOTED A STRANGE VIBRATION SENSATION IN OUR CAR. THERE WAS NO DRAG, VEERED STEERING, ABNORMAL HANDLING, OR WARNING ON THE DASH. WE HAD ACCELERATED TO APPROXIMATELY 50 MPH WHEN AT THE UPCOMING INTERSECTION THE LIGHT CHANGED TO RED. IT WAS A NORMAL BRAKING/STOP MANEUVER. ON STOPPING, NO UNUSUAL BRAKING SENSATION, AGAIN NO ABNORMAL PULL. WE NOTICED SMOKE COMING ALONG THE DRIVERS SIDE WHILE STOPPED. THERE WAS A FAINT SMELL OF HOT METAL AS WELL. MY WIFE STATED "I HOPE THAT'S NOT US". SEVERAL CARS HONKED AND FLASHED LIGHTS TO GET OUR ATTENTION AND ON ROLLING THE DRIVERS WINDOW DOWN, A DRIVER ADJACENT YELLED "YOUR CAR IS ON FIRE". I QUICKLY EXITED THE DRIVERS SIDE AND NOTED A SMALL FLAME AT THE DRIVERS REAR BRAKE. BY SIMPLY BLOWING, IT WENT OUT. THE ROTOR WAS GLOWING RED/ORANGE. EXTREME HEAT WAS COMING FROM THIS. NO OTHER BRAKE WAS INVOLVED. I VERIFIED THE PARKING BRAKE WAS NOT ENGAGED AT THE TIME. WE HAD TRAVELED PERHAPS 2 MILES PRIOR TO THIS OCCURRENCE. ONCE COOLED, I SLOWLY DROVE TO A NEARBY CLINIC PARKING LOT AND LEFT THE CAR. THIS CAR HAS HAD ALL SCHEDULED MAINTENANCE IN A TIMELY MANNER. IT HAS NOT BEEN CRASHED. RECENT WORK INCLUDED DEALER BRAKE FLUID CHANGE AT 47,918 MILES. *TR ## VIN PASSED ## VOLKSWAGEN JETTA 2012 TDI SPORTWAGEN ##
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10761890September 6, 2015SEAT BELTS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I THINK THERE IS AN ELECTRICAL PROBLEM WITH MY CAR. SINCE THE BEGINNING OF THIS YR 2015 MY SEATS BURNT A HOLE THREW THE SEAT AND MY CLOTHES. I NO LONGER USE THE HEATED SEATS CAUSE I AM AFRAID MY CAR WILL CATCH ON FIRE. ALSO MY I HAVE A LIGHT GO OUT EVERY TIME I REPLACE A LIGHT. FIRST A HEAD LIGHT THEN A BLINKER LIGHT THEN A TAIL LIGHT NEXT THE LICENSES PLATE LIGHT AND CURRENTLY ANOTHER FRONT LIGHT. THIS HAS BEEN OVER THE LAST 6-8 MONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10761766September 5, 2015ENGINE
TRAVELING ON THE FREEWAY GOING TO SWITCH TO THE FAST LANE AND THE ENGINE REVERTS TO IDLE SPEED. THE ENGINE DOES NOT TURN OFF AND NO LIGHTS COME ON BUT RPM'S GO DOWN TO AROUND 900 AND THE ENGINE DOES NOT RESPOND. I PUT THE CAR IN NEUTRAL AND DEPRESSED THE ACCELERATOR BUT NOTHING HAPPENED I PUT IT BACK IN DRIVE AND PRESSED THE ACCELERATOR AGAIN AND THE ENGINE RECOVERED, IN THE MEAN TIME THE VEHICLE SLOWED CONSIDERABLY AND CARS WERE APPROACHING FROM THE REAR. THIS HAS HAPPENED NUMEROUS TIMES BUT AGAIN AFTER A FEW SECONDS THE ENGINE RECOVERS. I NOTIFIED VW AND BROUGHT THE CAR INTO A DEALER TO HAVE IT CHECKED AND NOTHING WAS FOUND. I DON'T WANT TO BRING IT BACK TO THE VW SERVICE BECAUSE OBVIOUSLY THIS DOES NOT HAPPEN ALL OF THE TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0