Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11010108July 22, 2017
ELECTRICAL SYSTEM
THE FUSE BOX ON TOP OF THE BATTERY MELTED DUE TO OVERHEATING FROM THE ALTERNATOR CABLE. NO EXCESSIVE ELECTRICAL LOAD HAS BEEN PLACED ON THE BATTERY. JUST NORMAL USE OF THE CAR CAUSES THIS TO MELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006753July 21, 2017
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT MERGED THE VEHICLE TO THE ROAD SHOULDER TO A COMPLETE STOP. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE FAILURE FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (WALLEN AUTO II IN MICHIGAN CITY, INDIANA) FOR DIAGNOSTIC TESTING AND THE ACCELERATOR PEDAL WAS REPLACED TWICE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010041July 21, 2017
UNKNOWN OR OTHER
KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006670July 20, 2017
ELECTRICAL SYSTEM
TAKATA RECALL. KEY WONT TURN IN IGNITION ON OR OFF IN CAR WAS IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006329July 19, 2017
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006472July 19, 2017
SERVICE BRAKES
ABS MODULE RECALL. I RECEIVED THE RECALL NOTICE FROM VW. PRIOR TO SCHEDULING A SERVICE APPOINTMENT WITH DEALER TO FIX THE ABS UNIT FAILED ON THE CAR. WHEN THE DEALER TESTED IT THEY SAID IT FALLS OUTSIDE OF THE VERY NARROW PARAMETERS THAT VW DEFINED TO COVER THE ABS MODULE FAILURE AND I WOULD NEED TO PAY $2,700 TO REPLACE THE ABS MODULE. THE SERVICE MANAGER CONFIDENTIALLY TOLD ME THEY ARE SEEING A LARGE NUMBER OF SUDDEN ABS MODULE FAILURES AND VW IS NOT COVERING VERY MANY. THEY WROTE THE RECALL AND TEST PROCEDURE TO AVOID HAVING TO COVER THE REPAIR. I BELIEVE THIS IS A BLATANT EFFORT BY VW TO AVOID THE EXPENSE OF ANOTHER COSTLY RECALL ON THE HEELS OF THE DIESEL DEBACLE. I BELIEVE THIS ABS SCANDAL IS A GREAT CANDIDATE FOR ANOTHER CLASS ACTION LAWSUIT AGAINST VW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006155July 18, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I CANNOT TURN THE KEY OFF AND REMOVE IT OR LOCK MY CAR THE ENGINE KEEPS RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006192July 18, 2017
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION! THE KEY KEEPS GETTING STUCK IN ON POSITION IN THE IGNITION SWITCH AFTER COMING TO A STOP. AN EXCESSIVE AMOUNT OF WIGGLING, TURNING, PULLING OR JERKING WILL EVENTUALLY MOVE THE KEY TO THE OFF POSITION. SOMETIMES IT TAKE UP TO 20 MINUTES BY A STRONG PERSON TO ACCOMPLISH THIS TASK. ALTHOUGH THIS CAR IS OUT OF WARRANTY HOWEVER THIS IS A KNOWN ISSUE AND VW IS AWARE OF THIS ISSUE. HOWEVER VW USA HAS REFUSED TO RECALL NOR PAY TOWARDS THE REPAIR COST WHICH HAS BEEN QUOTED AT $800 BY THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006263July 18, 2017
ELECTRICAL SYSTEM
TAKATA RECALL. KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005615July 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
TAKATA RECALL. MY VOLKSWAGON JETTA GLS ENGINE KEEPS ON MISFIRING FOR SOME REASON NO MATTER WHAT WORK I PUT INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005628July 17, 2017
SEATS
DRIVERS SEAT LOOSELY RECLINED WITH MINIMAL EFFORT & BECAME LOCKED IN POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005876July 17, 2017
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS SPORADIC. LAST TIME WAS ON 7/17/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005987July 17, 2017
ELECTRICAL SYSTEM, STEERING
"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005594July 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING MY 2009 VW JETTA I WENT TO PULL OUT INTO INTERSECTION AND THE CAR SHUT OFF WITH NO WARNING. AT THIS TIME A LIGHT CAME ON THAT SAYS EPC AND PRIOR TO THIS MY CAR WOULD NOT START AND WOULD SAY SAFE ON WARNING LIGHTS. THIS IS A HAZARD TO DRIVE DOES ANYONE KNOW WHAT THE PROBLEM COULD BE AND WHEN ITEM IS REPLACED DO I HAVE TO HAVE THE COMPUTER REPROGRAMMED AFTER THIS WHAT A PAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005425July 15, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ABS SYSTEM WENT OUT OF CONTROL, ALL OF THE SUDDEN THE LIGHTS ON THE DASHBOARD WHERE ON. THE CAR WAS IN MOTION WHEN THIS HAPPENED IT WAS A SCARY SITUATION! THERE IS A LOCAL VOLKSWAGEN NEAR MY HOUSE AND THIS PEOPLE SUGGEST ME TO CHANGE THE ENTIRE ABS PUMP, VACUUM PUMP AND THEY GOT THE NERVE TO CHARGE ME FOR THE CAR REVISION WHEN THEY KNEW THIS CAR IS ON RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005318July 14, 2017
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005419July 14, 2017
SERVICE BRAKES
2009 VW JETTA SE HAS A RECALL FOR THE ABS MODULE AND THE VW REFUSED TO HONOR THE RECALL. THE DEALER DIAGNOSED THE VEHICLE PRIOR TO THE RECALL AND I WAS TOLD TO WAIT FOR THE RECALL BECAUSE THE ABS MODULE WAS DEFECTIVE. AFTER THE RECALL WAS ISSUED I TOOK MY CAR TO THE DEALER BUT VW REFUSED TO REPLACE THE ABS MODULE, AS STATED BY THE RECALL. REASON GIVEN, IS THAT THE ABS MODULE HAS PRE-EXISTING FAULTS. THIS IS OBVIOUS, THAT IS WHY IT FAILED. THE COMPONENTS ON THE BOARD ARE NOT SOLDERED PROPERLY THUS LEADING TO THE COMPONENTS ON THE BOARD TO COME LOOSE DUE TO THE NATURAL VIBRATION OF THE VEHICLE. THE ABS MODULE IS DEFECTIVE AND A SOFTWARE UPDATE WILL NOT REPAIR A BAD SOLDERING. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005011July 13, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
I PURCHASED MY 2014 JETTA SE 1.8T. DEALER ON MARCH 24 TH 2014. I WAS NEVER NOTIFIED OF THE RECALL . I NEVER WENT BACK GOT SERVICE THERE HOWEVER THE SAME DEALER REPORTED THIS RECALL WAS PERFORMED HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2014/RCMN-14V182-3299 MY CONCERN IS THAT I HAVE EXPERIENCED NUMEROUS ISSUES 1 WITH THE CHARCOAL CANISTER WHICH WAS DIRECTLY RELATED TO THE FUEL RAIL RECALL AND CAUSE MY CAR TO SHOWS SIGNS OF S FAILING TURBO WHILE UNDER WARRANTY AND I WAS TOLD IT WAS NOT COVERED . HOWEVER THIS JETTA A6. IS PZVE VEHICLE AND COVERED UP TO 12 -15 YEARS 150,000 MILES THE FIRST CLAIM I FILED WAS NOT HONORED BY VW. AND I WASH TOLD I COULD DRIVE MY CAR W/O ISSUE. THEN MY TRANSMISSION. FAILS AND I AM CERTAIN MY FUEL PROBLEM MY ENGINE LIKE MY EPC LIGHT AND ALL THE ABOVE ARE RELATED. BUT IN THIS CASE THE FACT THAT I WAS NEVER CONTACTED ABOUT THIS RECALL AND IT DOES SHOW ACCORDING TO THEIR RECORDS 3 DAYS AFTER I DROVE OFF THE LOT I WAS LATER INFORMED BY FORMER TECHS THAT IT NEVER HAPPENED WHICH MAKES SELFIE AS I NEVER RETURNED TO THAT LOT UNTIL 10/28/2016. SO IT WAS NOT DONE. I HAVE BEEN APPROACHED NUMEROUS TIMES WHILE DRIVING BEING TOLD THAT S FLAME EXISTED UNDER MY VEHICLE WHILE DRIVING BUT I DID NOT PUT IT TO ANYTHING NOW I REALIZE AND FEEL AS THOUGH I WAS SOLD A LEMON OR CAR CONTAINING FAULTS THAT WERE UNFORESEEN CAR LITERALLY JUST QUIT AFTER DRIVING OFF MCKENNA LOT AFTER SERVICE DTLA VW CLAIMS I MAY HAVE A FAILING TURBO ERROR CODE READ BUT NEVER ADDRESSED UNTIL AFTER I LEFT W CAR SERVICE PERFORMED BY VW PACIFIC LEFT ME PULLING OFF VW LOT. W 1/4 FILLED PULLING OFF VW LOT. THEN CALLED VWCREDIT CLAIMS TOLD TO GO TO MY DEALER WHERE I WAS TOLD LEAVE WHEN I BEVSN UPSET ABOUT MY INFO NOT BEING IN THE DEALERSHIP SYSTEM HOW DID THEY PREFORM. IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004817July 12, 2017
ELECTRICAL SYSTEM
WHILE CAR IS IN PARK, KEY WILL GET STUCK IN IGNITION WHILE ATTEMPTING TO TURN CAR OFF. UNABLE TO TURN KEY TO THE OFF POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004265July 11, 2017
ENGINE, POWER TRAIN
AFTER DRIVING FOR A WHILE, THE CAR ACTS AS IF ITS GOING TO RUN OUT OF GAS. THE CAR WILL START TO JERK AND IDLE VERY ROUGHLY IN WHICH A FEW TIMES IT HAS CUT OFF ON ME, ONCE TRYING TO EXIT THE HIGHWAY. HAD IT CHECKED OUT BY CERTIFIED VW DEALER WHERE THE CAR WAS BOUGHT, AND I WAS TOLD IT WAS A FAULTY N205 VALVE. HAD THE VALVE REPLACED AND 2 DAYS LATER THE CAR IS DOING THE EXACT SAME THING. TOOK IT BACK AND DEALER ONCE AGAIN SAID THEY FIXED THE PROBLEM BY ADJUSTING SENSORS, BUT STILL THE SAME THING IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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