Toyota Sienna Complaints

9,048 consumer complaints on file.

#11384938December 25, 2020
AIR BAGS
MY 2006 TOYOTA SIENNA HAS AN INTERMITTENT AIRBAG WARNING LAMP APPEAR OFF AND ON. I HAVE RECEIVED NUMEROUS NOTIFICATIONS FROM THE MANUFACTURER REGARDING VARIOUS RECALLS WHICH HAVE USUALLY BEEN DISMISSED AS UNNECESSARY FROM THE VARIOUS DEALERS WHEN I BROUGHT THE VEHICLE IN FOR INSPECTION. I HAVE NOT BROUGHT THE VEHICLE TO THE DEALER FOR THE AIRBAG WARNING LIGHT. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE SINCE TOYOTA HAS BEEN MOSTLY NON-COMPLIANT WHEN IT COMES TO PERFORMING WARRANTY OR SAFETY RELATED ISSUES WITH THEIR VEHICLES. AT LEAST THAT HAS BEEN MY PERSONAL EXPERIENCE. IT TOOK THE THREAT OF DISCIPLINARY ACTION FROM THE U.S. CONGRESS TO GET A RESPONSE FROM THE CEO OF TOYOTA TO ATTEND A HEARING ON VEHICLE SAFETY ISSUES, SO I HAVE NO FAITH IN TOYOTA TAKING RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384761December 23, 2020
POWER TRAIN
PURCHASED RENTAL PROGRAM VEHICLE AND IMMEDIATELY HAD VEHICLE SERVICED AT THE DEALERSHIP. RECEIVED A PHONE CALL FROM SERVICE ADVISOR THAT AUTOMOTIVE TECHNICIAN HAD FOUND A MECHANICAL PROBLEM. IT WAS STATED THAT A HOSE HAD COME LOOSE/APART IN THE AXLE AND FLUID WAS LEAKING. NOW, WE HAD PURCHASED VEHICLE DAY BEFORE AND THE FOLLOWING DAY DROPPED VEHICLE FOR SERVICE AT DEALERSHIP. AS A CONSUMER, I NEED A MAINTENANCE BASELINE. THE BRIEF TIME DRIVING THE VEHICLE, THERE WAS NO VISIBLE/AUDIBLE CLUE THAT MECHANICAL ISSUE WAS PRESENT. EXACT DESCRIPTION OF WARRANTY WORK PERFORMED [DRIVER SIDE FRONT AXLE ASSEMBLY, AXLE COMING APART INTERNALLY] REPLACED DRIVER SIDE FRONT AXLE ASSEMBLY. FORTUNATELY, VEHICLE WAS BEING SERVICED AND THIS COMPONENT DID NOT FAIL WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384594December 22, 2020
UNKNOWN OR OTHER
DASHBOARD IS STICKY, CRACKING AND HAS A VERY DANGEROUS GLARE THAT HAS NEARLY CAUSED A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384607December 22, 2020
UNKNOWN OR OTHER
EXCESSIVE TIRE WEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384199December 19, 2020
SERVICE BRAKES, ENGINE, WHEELS
HAVING A PROBLEM WITH TOYOTA SIENNA TIRES, EVERY 30K, I HAVE TO CHANGE NEW TIRES FOR MY SIENNA VAN. TIRES WON'T LAST FOR LONG EVEN THOUGH AM DOING A REGULAR WHEEL ALIGNMENT EVERY 5000 MILES AND ALSO WATER PUMP HAD TO REPLACED WITH NEW WATER PUMP. IT'S COST US A LOT. I DID LOT OF REPAIRS ON MY SIENNA VAN, I HAVE ALMOST SPENT $10,000 FOR REPAIRS WORK AND TOTAL MILEAGE ON MY VAN IS NOT YET REACHED 90K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383659December 16, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY JERKED AND LUNGE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. VICTORY TOYOTA (5 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 393-3020) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383679December 16, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SLIDING DOORS WILL OPEN ON THEIR OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383773December 16, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE VAN HAS SUDDEN ACCELERATION PROBLEM AT TIMES IT IS HARD TO SLOW IT DOWN EVEN STOP IT. THE PROBLEM MAINLY OCCURS FROM STOP AND GO ESPECIALLY IF IT HAS BEEN PARKED FOR FEW HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382904December 10, 2020
POWER TRAIN, UNKNOWN OR OTHER
ON OCTOBER 15TH AT APPROXIMATELY 3:30 PM (CT) MY 2014 TOYOTA SIENNA WAS PARKED IN MY DRIVEWAY WITH THE ENGINE ON, UNATTENDED, WHEN IT MOVED FORWARD UP THE SLIGHT INCLINE OF MY DRIVEWAY, STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE AND KEPT MOVING FORWARD UNTIL IT STRUCK THE FRONT WALL OF THE GARAGE. PRIOR TO THE ACCIDENT, I HAD REVERSED THE VAN OUT OF THE GARAGE AND LEFT THE VAN IGNITION ON AND IN PARK AS I EXITED. I KNOW FOR CERTAIN THAT THE VAN WAS IN THE PARK POSITION SINCE THE AUTOMATIC LOCKS LET ME EXIT THE VEHICLE WITHOUT HAVING TO MANUALLY UNLOCK THEM AND THE ALARMS DID NOT SOUND AS I EXITED. THE VAN ALSO DID NOT ROLL FORWARD IR BACKWARD AS I EXITED. I THEN WALKED IN FRONT OF THE VAN TO ENTER MY HOUSE THROUGH THE GARAGE. I WAS IN THE HOUSE FOR LESS THAN 5 MINUTES WHEN I HEARD THE LOUD CRASH OF THE VAN STRIKING THE GARAGE WALL. MY TOYOTA SIENNA WAS MANUFACTURED ON JUNE 6, 2014. AFTER THE ACCIDENT I DISCOVERED THERE IS AN ACTIVE RECALL (RECALL: TRANSMISSION SHIFT CABLE/ROLLAWAY/FMVSS 102) FOR AN ISSUE THAT CAUSES ROLLAWAYS EFFECTING CARS MANUFACTURED BETWEEN JUNE 17, 2014 THROUGH JUNE 24, 2014. I TOOK MY VAN TO TOYOTA EXPECTING MY ISSUE TO BE RELATED TO THIS RECALL. TOYOTA HAD THE BLACK BOX INSPECTED AND THE TRANSMISSION INSPECTED AND DETERMINED THEY WERE NOT LIABLE SINCE THEY WERE NOT ABLE TO REPLICATE THE ISSUE AND DID NOT FIND ANY DEFECTS. WHEN I TOOK MY CAR IN ORIGINALLY THE TECHNICIAN STATED THAT THERE WAS NOT A GOOD WAY TO DETERMINE IF THE SHIFT CABLE WAS DEFECTIVE AND THEY WERE SIMPLY REPLACING THE PART AS PART OF THE RECALL, WHICH MY CAR DID NOT QUALIFY FOR SINCE IT WAS MANUFACTURED 11 DAYS PRIOR. A CAR SHOULD NEVER MOVE ITSELF FROM THE PARK POSITION AND SOMETHING HAS TO BE FAULTY WITH THE CAR IN ORDER FOR IT TO DO SO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11378530December 8, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
THE VEHICLE STABILITY CONTROL WILL UNEXPECTEDLY ENGAGE IN INSTANCES WHERE IT SHOULDN'T ACTIVATE. THE MOST COMMON IS A LONG, SLIGHT CURVE ON AT FREEWAY SPEEDS ON DRY PAVEMENT. THE SECOND MOST COMMON SCENARIO IS ACCELERATING TO ENTER THE FREEWAY. WHEN VSC ENGAGES, THE VEHICLE WILL LURCH TO THE SIDE IT WAS ACTIVATED ON AND CURTAIL ANY ACCELERATION. THIS MAKES THE VEHICLE HARD TO CONTROL WHEN ON A FREEWAY CURVE AND WHEN ATTEMPTING TO ACCELERATE TO MERGE ONTO THE FREEWAY, CAUSING UNEXPECTED MOTION THAT IS A HAZARD TO REMAINING ON THE ROAD OR CAUSING THE VEHICLE TO BE IN AN ACCIDENT WITH OTHER VEHICLES. THERE IS NO INDICATION THAT THERE ARE MALFUNCTIONS IN ANY SYSTEM THAT WOULD CAUSE THIS TO OCCUR. NOTE: MILEAGE ON THE ODOMETER IS ~170,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378313December 7, 2020
SEAT BELTS
THE RIGHT FRONT PASSENGER SEATBELT FREQUENTLY BINDS UP IN THE TOP GUIDE AREA. THE SEATBELT IS NOT USABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378022December 5, 2020
UNKNOWN OR OTHER
SUNROOF SHATTERED WITHOUT WARNING OR KNOWN CAUSE WHILE DRIVING DOWN THE ROAD. IT WAS PRECEEDED BY A LOUD 'BANG' SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377621December 3, 2020
SERVICE BRAKES, EXTERIOR LIGHTING, VISIBILITY/WIPER
THIRD BRAKE LIGHT CONDITION POOR VISABILITY TO OPERATOR ( REAR WINDOW) WHEN BRAKE IS ACTIVATED IN LOW OR DARK LIGHTING CONDITION(S) THERE IS REFLECTION OFF GLASS AND REAR DEFROST ELEMENT(S) WHICH CAUSE LIMITED REAR VISABILITY OUT OF REAR WINDOW GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377804December 3, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED, CAUSING THE CONTACT TO LOSE CONTROL FOR A SHORT WHILE. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS DRIVEN TO HIS DESTINATION. THE CONTACT ATTEMPTED TO CALL BIG ISLAND TOYOTA KAILUA-KONA (74-5504 KAIWI ST, KAILUA-KONA, HI 96740; (808) 329-8517) WHERE A VOICEMAIL WAS LEFT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377332December 1, 2020
UNKNOWN OR OTHER
OUR VAN REGULARLY HAS THE TRACTION CONTROL/ANTI SLID COME ON WHILE MAKING MINOR TURNS ON DRY PAVEMENT. THIS HAPPENS AT BOTH FREEWAY SPEEDS AND IN TOWN AT 35 MPH. WHEN THIS HAPPENS THE VAN AUTOMATICALLY BREAKS AND STEERING BECOMES MORE DIFFICULT. ON MORE THAN ONE OCCASION THIS HAS COME VERY CLOSE TO CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377022November 30, 2020
ELECTRICAL SYSTEM, SUSPENSION
USUALLY MOVING BETWEEN 25- 45 MPH. ON ANY ROAD. THE VSC, TRACTION CONTROL, AND CHECK ENGINE LIGHT COME ON. FOR NO REASON THIS HAPPENS QUITE OFTEN DAILY. I HAVE LOOKED INTI THIS AND NUMEROUS, NUMEROUS PEOPLE EXPERIENCE TGE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377200November 30, 2020
AIR BAGS
LAST WEDNESDAY MORNING ANOTHER CAR REAR ENDED MY SIENNA AT HIGH SPEED AT STOP SIGN WHILE I WAS WAITING FOR MY TURN TO PROCEED. I WAS TRAVELLING WITH MY FAMILY. SIENNA GOT TOTALED DUE TO THIS. SIDE DOORS, BACK DOOR, BACK BUMPER, CARGO AND THIRD ROW SEAT AREA ALL GOT IMPACTED DUE TO THIS AND EVERYTHING CAVED INWARD BY FEW INCHES. MY ENTIRE FAMILY HAS BEEN SHAKEN TO THE CORE AND ME AND MY WIFE ARE SUFFERINGS FROM SEVERE PAIN IN BACK AND NECK SINCE THE ACCIDENT. THE CABIN WAS FILLED WILL WHITE SMOKE (POWDERY STUFF), BUT NO AIR BAGS GOT DEPLOYED (OPENED) DUE TO THE IMPACT. WE ARE LUCKY THAT WE ALL ARE STILL ALIVE SINCE WE HAD BEEN HIT FROM THE BACK AT HIGH SPEED. THE CAR HITTING US FROM THE BACK MUST BE TRAVELLING ABOVE 40 MILES AN HOUR SINCE MY FULLY LOADED SIENNA WITH 3 ADULTS AND A CHILD SKID FORWARD BY ALMOST 8-10 FEET. THIS IS A SERIOUS CONCERN THAT EVEN AFTER SUCH A HIGH IMPACT COLLISION, NONE OF THE AIR BAG OPENED. THE VEHICLE WAS STATIONARY, ON A HIGHWAY AT A STOP SIGN (RIDGE RD AND ROUTE 52 JUNCTION IN KENDALL COUNTY, IL). I HAVE ATTACHED THE POLICE REPORT AND ALSO THE REAR OF MY CAR. IT RENDERED MY CAR UNDRIVABLE AND I HAD TO GET IT TOWED TO THE GARAGE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11375731November 21, 2020
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
WHEN TRAVELING AROUND 30 TO 35 MPH (WELL UNDER SPEED LIMIT) ON DRY CLEAR ROADS, ON LEFT TURNS (OFTEN SLIGHTLY DOWNHILL) SUDDENLY THE VSC AND SLIP/TRAC LIGHTS UP, THE ABS SYSTEM IS ACTIVATED / BRAKES ENGAGE. FOOT IS NOT ON THE BRAKE AND SPEEDS ARE NOT EXCESSIVE. I AM NOT USING RUN-FLAT TIRES, BUT THAT DOESN'T SEEM TO MAKE A DIFFERENCE FOR OTHERS ONLINE. I SEE DOZENS OF SIMILAR COMPLAINTS ONLINE ABOUT THIS SAME THING FROM 2001 TO 2015 SIENNAS. TWO SAY THAT REPLACING RACK & PINION FIXED IT; 1 SAYS IT DOES NOT. THIS STARTED HAPPENING ABOUT 3 MONTHS AGO, BUT IS NOW HAPPENING MORE OFTEN. APPROX 156K MILES. OTHER FIXES THAT HAVE NOT WORKED: REPLACE FRONT SPEED SENSORS, CHANGED ALL PADS AND ROTORS, AND REPLACING THE STEERING ANGLE SENSOR. NONE OF THOSE WORKED. ON PERSON SAYS, "MOST COMMON PROB SEEMS TO BE THE RACK BUSHING WHERE THE RACK IS MOUNTED. THEY WEAR OUT AND CAUSE THE RACK TO MOVE WHEN TURNING...BUSHINGS ARE HARD TO REPLACE SO JUST REPLACE THE RACK AND IT WILL SOLVE THE PROBLEM IF IT IS LOOSE. ( ALTHOUGH ITS A BIT EXPENSIVE) THE YAW SENSOR OR STEERING SENSOR HAS ALSO BEEN THE CULPRIT IN SOME CASES." ANOTHER SAYS, "STEERING LINKAGES COULD BE ANOTHER CULPRIT - CONTROL ARM BUSHINGS WERE SEVERELY WORN AND COULD POTENTIALLY BE ANOTHER SOURCE. ALIGNMENT AND ZERO-POINT CALIBRATION SOMETIMES HELP, BUT NOT FOR LONG." I DON'T FEEL SAFE DRIVING MYSELF OR MY CHILDREN IN THIS CAR, BUT CAN'T AFFORD ANOTHER. AND CAN'T AFFORD A $1K FIX - ESPECIALLY IF OTHERS HAVE THIS ISSUE. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374736November 15, 2020
EXTERIOR LIGHTING
CANNOT SEE SPEEDOMETER IN DAYTIME UNLESS HEADLIGHTS ARE TURNED ON. BOUGHT NEW AND TOOK BACK TO DEALER BUT . HE COULD NOLT GET ANY BACK LIGHTING. SPEEDOMETER HAS BLACK BACKGROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374664November 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE VSC SYSTEM IS ENABLING WHILE DRIVING AND MAKING A TURN ON AN OTHERWISE NORMAL ROAD. WHEN IT ENABLES, IT APPLIES THE BRAKE AND SOUNDS A REPEATING ALARM. THE SYSTEM APPLIES THE BRAKE WHILE I AM ATTEMPTING TO MAKE A TURN, AND THIS MAKES ME FEEL UNSAFE, AS IF I HAVE TEMPORARILY LOST CONTROL OF THE VEHICLE WHILE MAKING AN OTHERWISE BENIGN MANEUVER. THE REPEATING ALARM DOES NOT TURN OFF UNTIL I HAVE TURNED THE WHEEL TO THE OPPOSITE DIRECTION FROM THE INITIAL TURN ANGLE. THIS MEANS IF THE TURN IS SLOW, THE ALARM WILL SOUND FOR THE ENTIRE DISTANCE OF THE TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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