Toyota Sienna Complaints

9,048 consumer complaints on file.

#11405752March 31, 2021
TIRES
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE WAS RUSTED. THE CONTACT WAS CONCERNED THAT THE TIRE COULD DETACH FROM VEHICLE AND CAUSE AN ACCIDENT. THE VEHICLE WAS TAKEN TO JOSEPH AIRPORT TOYOTA (1180 W NATIONAL RD, VANDALIA, OH 45377, (937)898-8060) WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SPARE TIRE CARRIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,423.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405817March 31, 2021
SERVICE BRAKES
ABS PUMP STOPPED WORKING. NO WARNING. BRAKES FAILED,RAN INTO MY GARAGE. TOOK TO LOCAL MECHANIC. HAD TO PUMP BREAKS TO GET IT THERE OR PAY TOWING COST. LEARNED OVER 2000.00 FOR THE PART. IT IS KNOW TO GO OUT HE SAID AND SHOUOD GAVE BEEN A RECALLED ITEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405326March 29, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS BRAKE PUMP MODULE. WENT OUT CAUSING ACCIDENT. NO WARNING. ABS LIGHTS CAME ON. TOOK TO SHOP. DRAINING BATTERY,CAUSING BRAKES TO FAIL. SHOUOD BE RECALLED DUE TO NO WARNING,COMPLETE BRAKE FAILURE,CAUSING VEHICLE TO BE DANGEROUS, NOT ROAD WORTHY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11405145March 27, 2021
FUEL/PROPULSION SYSTEM
THE FUEL PUMP NEEDS REPLACED AND HAS BEEN RECALLED. THE RECALL CAN CAUSE AN INCREASED RISK OF A CRASH. WE STILL HAVEN'T HAD THIS REPLACED IN A TIMELY MANNER AND IT'S NOT SAFE FOR MY SMALL CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404950March 26, 2021
ENGINE
TL* THE CONTACT OWNS A 2021 TOYOTA SIENNA HYBRID. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A RIGHT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404845March 25, 2021
SUSPENSION
THE LOWER REAR MOUNT FOR THE PASSENGER-SIDE REAR SHOCK ABSORBER WAS FOUND WHEN THE VEHICLE WAS STATIONARY TO HAVE BECOME PARTIALLY FRACTURED OVER TIME. IT IS MADE OF THIN HOLLOW METAL WITH INTERNAL THREADS. THERE IS NO REPLACEMENT FOR THIS EXCEPT TO PURCHASE A LARGE MULTI-FUNCTIONAL UNIT COSTING $1,688.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404897March 25, 2021
VISIBILITY/WIPER
2021 SIENNA XLE WITH PLUS PACKAGE AND REAR ENTERTAINMENT PACKAGE. WHEN REAR SCREEN DOWN (IN USE) THE ENTERTAINMENT SCREEN BLOCK THE WHOLE REAR MIRROR. WE UNABLE TO SEE WHAT HAPPENS IN BEHIND. TOYOTA SHOULD INSTALL DIGITAL REAR VIEW MIRROR IF CAR COME WITH RES. THIS IS A SAFETY CONCERN WE EITHER WATCH NOT DRIVE OR DRIVE NOT WATCH WE CANNOT DO BOTH BECAUSE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404919March 25, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
WHILE ON AN ON-RAMP; THE VEHICLE AT ABOUT 35 MPH STARTED BLINKING THE SLIP LIGHT AND SLOWED THE VAN DOWN, ALSO CAUSING I THINK THE BRAKES TO ENGAGE WITH FORCE. HAPPENS WHILE DRIVING NORMALLY AND ON RAMPS. I HAD THE RACK AND PINION REPLACED AND STILL HAS DONE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404436March 23, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HANLEES DAVIS TOYOTA (4202 CHILES RD, DAVIS, CA 95616, (530)753-3352) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE RECALL REPAIR WAS SATISFIED AT MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916)481-0855) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,350. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403837March 19, 2021
ELECTRICAL SYSTEM
APPEARS ALL THE TIME THE TIRE PRESSURE WARNING LIGHT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403888March 19, 2021
STEERING
TL* THE CONTACT OWNED A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL STIFFENED, WHICH RESULTED IN HER CRASHING THE VEHICLE INTO THE HIGHWAY SIDE BARRIER AND A FENCE STOPPED THE VEHICLE FROM GOING INTO THE WATER. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PERFORMED AN INVESTIGATION. THE MANUFACTURER INFORMED THE CONTACT THAT FROM THE INSPECTION, THE EDR RECORDED VARIOUS STEERING INPUT PRIOR TO THE IMPACT, HOWEVER, THERE WAS NO EVIDENCE FOUND OF A STEERING DEFECT THAT CAUSED THE FAILURE, AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11403299March 16, 2021
FUEL/PROPULSION SYSTEM
THIS VEHICLE IS OWNED BY EMORY UNIVERSITY. EMORY UNIVERSITY WAS NOTIFIED LAST YEAR (OCTOBER) THAT THE LOW PRESSURE FUEL PUMP MAY STOP OPERATING. TO DATE, THERE HAS BEEN NO REPAIR OFFERED BY TOYOTA. 2020 TOYOTA SIENNA AS SUCH EMORY UNIVERSITY WILL NOT LET US OPERATE IT UNTIL IT HAS BEEN REPAIRED. NEARLY SIX MONTHS LATER, NO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402803March 13, 2021
SERVICE BRAKES
THE VACUUM BRAKE ASSIST FAILED WITH LESS THAN SLIGHTLY LESS THAN 50K MILES ON THE CAR. NOT SURE EXACTLY WHEN IT FAILED BECAUSE THE BRAKE AND TRACTION CONTROL LIGHTS WERE ON INTERMITTENTLY FOR AWHILE BEFORE WE TOOK THE CAR IN FOR SERVICE. WE DID HAVE A NEAR MISS WHILE MAKING A LONG DRIVE WHEN WE WERE TRYING TO LEAVE THE INTERSTATE ON AN OFF RAMP AND I WAS ALMOST UNABLE TO STOP AT THE TOP OF THE RAMP. I HAD TO ANGLE THE VEHICLE TO THE LEFT TO AVOID HITTING A PICKUP TRUCK AT THE TOP OF THE RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402825March 13, 2021
ENGINE
A KNOWN ISSUE WITH THESE 3.0 L V6 ENGINE. HEAVY SMOKE FROM THE EXHAUST PIPE. VISIBLE OIL SLUDGE UNDER THE OIL REFILL CAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402601March 12, 2021
SEAT BELTS
FROM THE TIME I PURCHASED MY 2004 TOYOTA SIENNA, THE DRIVER-SIDE SEAT BELT HAS NEVER WORKED PROPERLY. MOST OF THE TIME IT WOULD NOT RETRACT, BUT WAS SOMETIMES FIXABLE BY MOVING THE HEIGHT ADJUSTER UP AND DOWN. SOMETIMES IT WOULD BE OVER-EXTENDED FOR DAYS, THEN RETRACT ON ITS OWN. IT IS NOW FULLY EXTENDED AND UNABLE TO RETRACT. I MADE AN APPOINTMENT TWO WEEKS IN ADVANCE WITH A TOYOTA DEALERSHIP (80 MILES AWAY) TO FIX IT BUT, BECAUSE OF A MISCOMMUNICATION, THEY WERE PREOCCUPIED WITH REPAIRING FOUR RECALL ISSUES AND NEGLECTED TO ADDRESS THE SEAT BELT PROBLEM. INSTEAD, THEY GAVE ME AN ESTIMATE OF $335 TO REPLACE IT. THE FOLLOWING STATEMENT, DATED JAN 7, 2016, WAS SENT TO OWNERS OF 2004-2006 TOYOTA SIENNAS. APPARENTLY THE FORMER VEHICLE OWNER DID NOT FOLLOW THROUGH. I PURCHASED THE VEHICLE FROM A MAUI DEALERSHIP IN OCTOBER OF 2018. "WARRANTY ENHANCEMENT PROGRAM ' ZF2 2004 ' 2006 MODEL YEAR SIENNA VEHICLES EXTENSION OF WARRANTY COVERAGE FOR FRONT SEATBELT ASSEMBLIES TOYOTA HAS RECEIVED A NUMBER OF REPORTS REGARDING FRONT SEATBELTS IN CERTAIN 2004 ' 2006 MODEL YEAR SIENNA VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE INDICATED THAT THE FRONT SEATBELTS (RIGHT AND/OR LEFT) MAY SLOWLY OR NON-SMOOTHLY RETRACT. ALTHOUGH THE FRONT SEATBELT ASSEMBLY IS COVERED BY TOYOTA'S NEW VEHICLE LIMITED WARRANTY FOR 5 YEARS OR 60,000 MILES (WHICHEVER COMES FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS' OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO SLOW OR NON-SMOOTH RETRACTION OF FRONT SEATBELTS." SINCE THIS IS OBVIOUSLY A COMMON AND HAZARDOUS PROBLEM WITH 2004-2006 SIENNAS, IT SEEMS LIKE IT SHOULD BE WARRANTIED UNDER A RECALL PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400164March 10, 2021
UNKNOWN OR OTHER
WE RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA FOR A DEFECTIVE LOW-PRESSURE FUEL PUMP ON OUR 2018 TOYOTA SIENNA. BUT THE DEALERSHIP, FOWLER TOYOTA OF TULSA, WOULD NOT REPLACE THE RECALLED PART FREE OF CHARGE BECAUSE OF THE VEHICLE BEING CONVERTED BY A NON-AUTHORIZED MOBILITY CONVERSION COMPANY. SO FAR THE VAN HAS NOT MALFUNCTIONED BUT FEEL LIKE THE RECALLED PART SHOULD BE REPLACED. CONSUMER CONTACTED THE MANUFACTURER BUT HAS NOT RECEIVED A RESPONSE. OUR COMPANY, BRIGHTER DAY, INC., PURCHASED THE VAN FROM AFFORDABLE MOBILITY SOLUTIONS AND IT WAS CONVERTED FOR WHEELCHAIR ACCESSIBILITY BY ASSISTED TRANSPORTATION SYSTEMS. I CALLED & SENT AN EMAIL TO ATS BUT HAVEN'T RECEIVED ANY RESPONSE. PLEASE RESPOND AT YOUR EARLIEST CONVENIENCE. THANK YOU, [XXX] ~ FLEET MANAGER BRIGHTER DAY, INC. [XXX]*DT INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398235February 27, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAD TORQUE CONVERTER CLUTCH PRESSURE CONTROL SOLENOID CONTROL CIRCUIT AND WHEN I RICH 85 SPEED THE CAR CHECK AND MY FRIEND HAVE THE SAME CAR SAM MODEL HE HAD THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397939February 25, 2021
WHEELS
FRONT TIRES - EXCESSIVE TIRE WEAR PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397145February 20, 2021
STEERING
STEERING RACK IS LEAKING AND IT IS A VERY COMMON PROBLEM ACROSS INTERNET. THIS COULD CAUSE ACCIDENTS ON HIGHWAY. THE STEERING MAKES A WEIRD AUTOMATED SOUND WHEN CAR MAKES SHARP TURNS ON SLOW SPEED. I CAN SEE THE LEAKS AROUND THE STEERING RACK. THE LEAK CAUSED MY BEARINGS TO FAIL WHICH COSTED AROUND 1000 TO REPAIR. HAD ALIGNMENT DONE THREE TIMES BUT IT GETS MISALIGNED EASILY. THE DEALERS WOULD LIKE TO GET AT LEAST $1200 TO FIX THE ISSUE. DEALERS KNOW THAT IT IS A COMMON SAFETY ISSUE BUT DOESN'T TAKE IT AS A RECALL WORTHY. HOPE NHTSA CAN HELP HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396838February 18, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF WICHITA FALLS (2213 OLD JACKSBORO HWY, WICHITA FALLS, TX 76301) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna