Toyota Sienna Complaints

9,048 consumer complaints on file.

#10116773April 12, 2005
SEAT BELTS:REAR/OTHER
WITH NORMAL USE SEAT BELT ON 2004 TOYOTA SIENNA LOCKS AND WILL NOT RELEASE WITHOUT THE BELT BEING COMPLETELY RELEASED BACK IN TO HOUSING. THIS HAPPENS AT ANY TIME, NOT JUST WHEN BREAKING OR WHEN TURNING. WE HAVE TAKEN TWICE TO TOYOTA DEALERSHIP TO HAVE IT FIXED BUT HAVE BEEN TOLD IT IS TO DEALER SPEC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116734April 11, 2005
SEAT BELTS
1. MID ROW PASSENGER CAPTAINS CHAIR SEAT BELT-SHOULDER HARNESS WEBBING JAMS. . TOOK VEHICLE TO DEALER--REPLACED PLASTIC BELT GUIDE. DID NOT IMPROVE SITUATION. JAMMED BEFORE I LEFT THE DEALERSHIP. 3. I NOW USE STRAPLING TAPE TO HOLD GUIDE IN PLACE. STILL CAN HAVE JAM PROBLEMS. . PURCHASED THIS VEHICLE BECAUSE OF SAFETY RATING, SINCE I TRANSPORT MY GRANDCHILDREN ON A REGULAR BASIS. HAVE BEEN VERY DISAPPOINTED WITH TOYOTA'S "NON RESPONSE" TO THE PROBLEM. 5. I FEEL MANY PERSONS ARE NOT AWARE OF THE PROBLEM SINCE CHILDREN ARE THE USUAL PASSENGERS IN THIS POSITION & ARE NOT AWARE THAT THIS MALFUNCTION SHOULD BE REPORTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116653April 9, 2005
TIRES
TOYO TIRES DO NOT GRIP THE ROAD WHEN IT IS WET. THEY SLIP AND SPIN OUT EASILY ON WET ROADS. IN SAN FRANCISCO 2/19/05, ON A HILL, STARTING THE AUTO MOVING FROM A COMPLETE STOP, THE TIRES WOULD NOT GRIP THE ROAD AND KEPT SPINNING OUT. THE CAR SLIP BACKWARDS. I HAD TO TURN THE WHEELS TO FINALLY GET THEM TO GRIP ENOUGH TO GET THE CAR MOVING FORWARD. ANYTIME, ANYWHERE ROADS ARE WET THE TIRES SPIN OUT AND DO NOT GRIP WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116652April 9, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WAS LOCKED INSIDE MY 2001 TOYOTA SIENNA CE VAN AND COULDN'T GET OUT FOR 3-4 MINUTES. I HAD BEEN DRIVING FOR 6-8 MINUTES AND PARKED IN A PARKING LOT TO GO INTO A STORE. I TURNED THE ENGINE OFF AND TRIED ALL THE FOLLOWING:*AK 1. ALL DOOR HANDLES 2. THE "KEYLESS" KEY FOB 3. THE BUTTON ON THE DRIVER'S SIDE ARM REST IN THE DOOR WHICH ENABLES/DISABLES THE DOOR LOCKS AT EACH DOOR 4. THE POWER WINDOW ON THE DRIVER'S SIDE ONLY AFTER PRESSING ALL THESE BUTTONS NUMEROUS TIMES DID THE DOORS FINALLY "WAKE UP" AND UNLOCK. I SUSPECT THE PROBLEM HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, SPECIFICALLY THE 50-MONTH OLD BATTERY. BUT EVEN IF THE BATTERY IS LOW ON POWER, WHY SHOULD THE DOOR LOCKS BE INOPERABLE? SHOULD THE LOCKS AUTOMATICALLY REVERT TO THE OPEN POSITION IF THERE IS INSUFFICIENT ELECTRICAL POWER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111771April 6, 2005
VEHICLE SPEED CONTROL
WHILE TRAVELING 50 MPH SUDDENLY THE VEHICLE ACCELERATED TO 80 MPH, RESULTING IN A CRASH AND A ROLL OVER. THE CONSUMER WAS NOT INJURED IN THE COLLISION. *AK *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116445April 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING HARD AT HIGHWAY SPEED BRAKES APPLY TO MUCH BACK PRESSURE, CAUSING THE VEHICLE BRAKES TO SEEM DEFECTIVE. I ALMOST CRASHED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116265April 2, 2005
TIRES:TREAD/BELT
ALL 4 TIRES (DUNLOP RUN FLAT) ON MY 2004 TOYOTA SIENNA AWD XLE LIMITED HAVE (ACCORDING TO THE DEALER, MILLER TOYOTA OF MANASSAS) BECOME WORN ON THE OUTSIDES EDGES OF THE TIRES INDICATING (ACCORDING TO THE DEALER) THAT I HAVE BEEN RIDING AROUND WITH UNDER INFLATED TIRES AND IT IS MY FAULT. I INFORMED HIM THAT THE LOW PRESSURE WARNING LIGHT NEVER CAME ON AND THAT I DON'T THINK HE WAS RIGHT. I HAVE ASKED HIM TO ERPLACE THE TIRES UNDER THE WARRANTY FOR FAULTY EQUIPMENT AND HE SAID THAT I NEEDED TO TALK TO THE TIRE MANUFACTURER. I TOLD HIM NO AND THAT HE NEEDS TO TAKE IT UP WITH THE REGIONAL TOYOTA SALES REP. I AM IN THE PROCESS OF DOING THIS NOW. THE DEALER (IN TYPICAL LOW FASHION) PRESSURED ME INTO BUYING THE REPLACEMENTS MYSELF AND NOT ATTEMPT ANY WARRANTY CLAIM. I DECLINED AS THE 4 TIRES WOULD COST ME $1350 (!!!!!) TO REPLACE. THAT IS ABSOLUTELY UNBELIEVABLE FOR MINIVAN TIRES. MY COMPLAINT IS THAT THIS TIRE WEAR IS NOT A UNIQUE SITUATION AS I HAVE READ MANY OTHER INCIDENTS OF PREMATURE TIRE WEAR FOR THESE RUN FLAT TIRES AND THAT TOYOTA NEEDS TO TAKE RESPONSIBLITY FOR THESE PROBLEMS AND REPLACE THE TIRES WITH SOMETHING BETTER SUITED TO THIS MINIVAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116273April 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
WE OWN A 2003 TOYOTA SIENNA THAT WE BOUGHT NEW IN JANUARY 2003. DURING MARCH 2005, NOTICED KNOCKING SOUND COMING FROM ENGINE DURING COLD STARTUPS. TOOK TO TOYOTA AND AFTER 4 DAYS OF VARIOUS REMEDIES WHICH DIDN'T WORK (CATALYTIC CONVERTER REPLACEMENT, OIL CHANGE, ENGINE CLEANING), THEY CHALKED IT UP TO A "KNOWN PROBLEM" WITH "PISTON SLAP" AND SAID IT CAN'T BE FIXED, THAT "THEY ALL DO IT", AND RETURNED VAN TO US.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117275April 1, 2005
VEHICLE SPEED CONTROL
WHILE PULLING INTO THE GARAGE VEHICLE SUDDENLY AND UNEXPECTEDLY ACCELERATED AND LURCHED FORWARD THROUGH THE GARAGE WALL INTO THE DINING ROOM OF CONSUMER'S HOME. VEHICLE WAS TOWED TO THE DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113285March 30, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
WHEN THE OUTDOOR TEMPERATURE FALLS INTO THE SINGLE DIGITS OR BELOW THE GAS FILLED LIFTGATE STRUTS FAILED TO HOLD THE LIFTGATE UP. AS A RESULT THE HATCH CLOSES RAPIDLY. THE HATCH HAS FALLEN TWICE HITTING THE OWNER IN THE HEAD AND BACK. THE PART WAS REPLACED, HOWEVER THE PROBLEM RECURRED. *AK *NM UPDATED 1/27/2006 - *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10113380March 30, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PULLING INTO A PARKING SPACE VEHICLE ACCELERATED. AS A RESULT, VEHICLE JUMPED THE CURB AND CRASHED INTO A STORE WINDOW. NO INJURIES REPORTED. *AK *BF *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10114752March 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL WILL NOT WORK MANUALLY IF THE LASER SYSTEM IS NOT FUNCTIONING . LASER SYSTEM CRUISE CONTROL IS BROKE. YOU CAN NOT TURN ON THE MANUAL CRUISE CONTROL UNLESS YOU STOP THE VAN AND TURN IT OFF AND SET THE CONTROL TO NORAL. THE LASER WAS BROKE FROM CAR WASH OR ROAD HAZ.ARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114615March 24, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER POWER SEAT MECHANISM PUNCHED A HOLE THROUGH THE SIDE OF THE SEAT'S MATERIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114398March 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOOR ON MY 2004 TOYOTA SIENNA WAS NOT OPENING PROPERLY, ONLY OPENED ABOUT 3 INCHES. I TOOK IT TO THE DEALERSHIP FOR OIL CHANGE AND TO CHECK THE DOOR ON MARCH 14TH. WHENI CALLED 90 MINUTES LATER TO CHECK THE STAUS OF THE WORK, MARCO, THE SERVICE REP INFORMED ME THAT THE DOOR WAS NOT FIXED BECAUSE IT NEED A RECALL PART, AND THE CAR NEED 2 OTHER RECALL PARTS THAT NEED TO BE FIXED. HE ADVISED THAT I MAKE AN APPOINTMENT TO BRING THE CAR BACK TO HAVE ALL THE WORK DONE AT THE SAME TIME. THE APPOINMENT WAS MADE FOR MARCH 21ST. MARCH 20TH, ONE OF MY CHILDREN WENT TO OPEN THE DOOR, FORGETTING THAT IT WAS NOT WORK, THE DOOR FLEW OPEN. I WENT TO CLOSE THE DOOR, AND IT WAS OFF THE BACK HINGE, THE ONLY THING HOLDING IT TO THE CAR WAS THE TOP WHEEL/RUNNER APPARATUS AT THE TOP OF THE DOOR. THE DOOR HAD TO BE TIED TO THE INSIDE TO GET THE CAR TO THE DEALERSHIP FOR REPAIR THE NEXT DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114378March 20, 2005
SEAT BELTS:REAR/OTHER
PE0500,8 REAR PASSENGER SEAT BELT CATCHES IN PLASTIC HOUSING THAT REPEATEDLY COMES APART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114282March 18, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
LASER CRUISE CONTROL SENSOR LENS IS ROAD LEVEL MOUNTED AND A SMALL STONE CHIPPED THE PLASTIC LENS CAUSING SYSTEM SHUT DOWN IN DAYLIGHT. SYSTEM WIL NOT FUNCTION EXCEPT IN DARKNESS. REPAIR COST IS ESTIMATED TO BE $2000.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114277March 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I AM HAVING THE BRAKES ON MY NEW TOYOTA SIENNA REPLACED AND THE ROTORS RESURFACED AT 24,000 MILES THIS SEEMS QUITE EARLY TO ME. THE CONSEQUENCE IS THE PRICE TO DO THIS IS $195 OR I COULD GET THE NEW "TYPE" OF BRAKE PAD BUT THAT COST $235 (THEY ALSO DIDN'T HAVE IT IN STOCK). I HAVE READ OTHER COMPLAINTS OF PERSONS GETTING THEIR DONE AS EARLY AS 10,000 MILES. THIS IS NOT RIGHT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114286March 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
AFTER 5 MONTHS OF PURCHASING A 2004 TOYOTA SIENNA THE TRANSMISSION WENT OUT AND WAS REPLACED. THE VEHICLE CONTINUES TO LAG AND LURCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114195March 16, 2005
VEHICLE SPEED CONTROL
AS I WAS DRIVING ON A DRY ROAD AT ABOUT 30 MPH THE VEHICLE SPEED CONTROL (VSC ) INDICATOR LIGHT WENT OFF, FOLLOWED BY A CONTINUOUS BEEPING FROM THE DASHBOARD, BY A VIBRATION OF THE VEHICLE (MORE THE LEFT SIDE) AND BY AN AUTOMATIC INTERMITTENT APPLICATION OF THE BRAKES ON SELECTED TIRES AS IF THE MINIVAN WAS TRYING TO REGAIN CONTROL AND PULLING TOWARDS THE LEFT. THE MINIVAN IMMEDIATELY SLOWED ITS SPEED TO LESS THAN 5 MPH AND WHEN TRIED TO REAPPLY FOR ACCELERATION, AS SOON AS EXCEEDED 5 MPH THE BEEPING RESTARTED, THE LIGHT WENT OFF AGAIN AND THE PULLING TO THE LEFT AND THE AUTOMATIC BREAKS WERE APPLIED. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE IS STILL UNDER REPAIR. APPARENTLY THEY INDICATE THERE IS A TSB RELATED TO THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114047March 14, 2005
VEHICLE SPEED CONTROL
DRIVING APPROXIMATE 45 MPH ON STRAIGHT, DRY AND CLEAR RESIDENTIAL ROAD WHEN VSC INDICATOR ILLUMINATED AND RAPID BEEPING OCCURRED. ABS PROCEEDED TO KICK IN CAUSING VEHICLE TO LURCH WHILE MOVING. THE BRAKES WILL APPLY THEMSELVES WHILE DRIVING AT A PARTICULAR SPEED. WHICH THEN ENALBE YOU FROM DRIVING AT ALL. THIS IS THE THIRD TIME THIS HAS HAPPENED. THE FIRST TWO TIMES THE DEALER COULD NOT REPRODUCE THE PROBLEM ,AND THERE WAS NO ERROR CODE ON THE ONBOARD COMPUTER SO NO FIX COULD BE MADE. THE FINAL TIME WE CITED TSB BR08-04 (AFTER MUCH SEARCHING ON THE WEB) AND THEY AGREED TO REPLACE THE STEERING ANGLE SENSOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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