Toyota Sienna Complaints

9,048 consumer complaints on file.

#10265288April 14, 2009
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING BETWEEN 5-6 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK THE LEFT REAR DRIVER'S SIDE OF THE CONTACT'S VEHICLE. HER VEHICLE FISH-TAILED AND TURNED TO THE LEFT. THE VEHICLE ACCELERATED AND STRUCK ANOTHER VEHICLE. THE CONTACT HAD NO CONTROL OVER THE VEHICLE. SHE ATTEMPTED TO PLACE THE VEHICLE INTO PARK, BUT WAS UNSUCCESSFUL. THE ENGINE REVVED AND THE VEHICLE ACCELERATED AGAIN. THE VEHICLE STRUCK A CURB, A BOULDER, AND THEN A PALM TREE BEFORE COMING TO A COMPLETE STOP. THE BRAKES FAILED TO OPERATE DURING THE INCIDENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A GMC DEALER AND THEY TEST DROVE THE VEHICLE, BUT WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE IS STILL AT THE GMC DEALER AND WILL BE APPRAISED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 5/7/09 *CN UPDATED 05/11/09.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10265152April 13, 2009
STRUCTURE:BODY:DOOR
THE SLIDING DOOR ON MY 2005 TOYOTA SIENNA HAS A BROKEN CABLE. THE DOOR WILL NO LONGER CLOSE AUTOMATICALLY. I HAD TO DRIVE HOME WITH THE DOOR OPEN. THE COST OF THE CLUTCH MOTOR ASSEMBLY IS $ 1500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265162April 13, 2009
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING DOWN A STREET APPROACHING A 4 WAY STOP. THERE WAS A CAR A GOOD DISTANCE AHEAD OF ME. WHEN I APPLIED THE BRAKES TO STOP, NOTHING HAPPENED.. I PICKED MY FOOT UP AND PUSHED ON THE BRAKE PEDAL AGAIN, STILL GOING FASTER. NOW I AM GETTING PRETTY CLOSE TO THE OTHER CAR WHICH IS STOPPING FOR THE STOP SIGN. I PUSHED HARD AS I COULD ON THE BRAKE (I'M SURE IT WAS THE BRAKE, I PICKED MY FOOT UP AND PUT IT BACK ON THE BRAKE PEDAL AT LEAST 2 OR 3 TIMES) SO I SWERVED TO THE LEFT TO AVOID THE CAR. BY NOW I AM GOING PRETTY FAST. THERE WERE CARS COMING THE OTHER WAY, SO I TRIED TO TURN THE CORNER TO AVOID HITTING THEM, WAS GOING TOO FAST TO MAKE THE CORNER, SO WOUND UP HITTING A CONCRETE WALL. I AM VERY SORE, CHEST, RIGHT HAND, LEFT KNEE. LOTS OF BRUISES, LUCKILY NO BROKEN BONES THAT I KNOW OF. I AM NOT SURE ABOUT THE AIR BAG. THE POLICE ASKED ME IF IT DEPLOYED, I LOOKED DOWN AT THE STEERING COLUMN AND SAW IT THERE, DEFLATED AND WITH A RIP IN IT, BUT I DON'T REMEMBER BEING ACTUALLY HIT WITH IT, HOWEVER I DON'T REMEMBER HITTING MY HAND OR KNEE EITHER,BUT OBVIOUSLY I DID. I HEARD ONE OF THE POLICEMEN SAY I MISTAKENLY HIT THE GAS INSTEAD OF THE BRAKE, BUT THAT IS JUST NOT TRUE. I KNOW I WAS ON THE BRAKE. THE CAR IS TOTALED, SO NO REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10265185April 13, 2009
EQUIPMENT
BOUGHT A 2008 TOYOTA SIENNA XLE LIMITED WITH ALL THE OPTIONS ETC. THE NAVIGATION SYSTEM THAT WAS PART OF THE PACKAGE WITH OUR MODEL VAN WE BOUGHT STATES THAT IS COVERS ALL OF NORTH AMERICA. THERE IS A DVD THAT LOADS INTO THE NAV SYSTEM EACH TIME THE VAN IS STARTED, THESE MAPS INCLUDE ALL OF THE LOWER 48 STATES AND HAWAII AND EVEN INCLUDE CANADA. HOWEVER NOTHING IN ALASKA IS COVERED. I FEEL AS THOUGH WE WERE MISLEAD ABOUT THIS FEATURE AND HAVE TRIED CONTACTING TOYOTA DIRECTLY HOWEVER THE MAPS COVERED ON THE DVD IS A SOFTWARE PROGRAM THAT WAS PROVIDED TO TOYOTA BY A 3RD PARTY. IS THERE ANYTHING WE CAN DO TO GET TOYOTA TO LISTEN?? RETURNED PHONE CALLS AND E-MAILS FROM TOYOTA SUGGEST THAT THE STATE OF ALASKA DOESN'T JUSTIFY THEIR COST IN PRODUCING A NEW DVD UPGRADE TO INCLUDE OUR STATE. WHEN WE PURCHASED THE VAN THIS WAS NOT CLEARLY STATED BY THE SALES MANAGER AND WE WERE TOLD THAT TOYOTA WAS COMING OUT WITH A NEW DVD THAT WILL COVER ALASKA, BUT NOW IT'S OBVIOUS THEY HAVE NO INTENTIONS OF PROVIDING THIS. FRUSTRATED IN AK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264976April 11, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA ELECTRIC SLIDE DOOR PASSENGER SIDE ON MINI VAN. I WENT TO OPEN IT AND WHEN IT CAME TIME TO CLOSE DOOR, THE DOOR WOULD NOT WORK. I WENT TO DEALER SHIP TO HAVE IT LOOKED AT, AND THIS IS WHAT THEY SAID. TOYOTA HAS MANY BULLETINS ON THIS SAME ISSUE BUT NO RECALLS. IT WILL BE $1800.00 TO FIX IT. NEVER EVEN SAID WHAT HAPPENED. I TOLD TOYOTA ABOUT THIS PROBLEM AND THEY BASICALLY SAID TOUGH I DON'T CARE PAY THE PRICE AND GET IT FIX. WE WILL NOT STAND BEHIND IT. THIS IS OUT OF WARRANTY. AND BERGSTROMS DEALER SHIP CHARGED ME $100.00 TO EVALUATE IT AND TELL ME IT WOULD COST ME $1800.00. I WILL NOT BUY ANOTHER TOYOTA WHEN THEY CAN FIX DEFECTIVE ITEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264978April 11, 2009
POWER TRAIN, STEERING
MY WIFE WAS BACKING OUT OF A PARKING SPACE ON A SLIGHT INCLINE. WHEN SHE STOPPED AND TRIED TO PUT THE CAR INTO DRIVE, THE GEARSHIFT BROKE. WE HAD THE VAN TOWED TO THE TOYOTA DEALER AND THEY DETERMINED THAT THE METAL PARTS INTO WHICH THE GEAR SHAFT INSERTS HAD BROKEN CLEAN IN HALF. NEITHER THE CUSTOMER SERVICE REP NOR THE MECHANIC HAD EVER SEEN THAT HAPPEN BEFORE THEY CLAIMED. NEVERTHELESS, TOYOTA DID NOT DEEM THIS TO BE A DEFECT AND WE HAD TO PAY CLOSE TO $800 TO HAVE IT FIXED. HAD THIS HAPPENED ON A STEEPER HILL OR HAD MY WIFE BEEN PULLING OUT INTO A BUSY STREET, AN ACCIDENT MOST DEFINITELY COULD HAVE OCCURRED. I HAVE KEPT THE PARTS WHICH I BELIEVE WERE FAULTY/DEFECTIVE. THE PARTS THAT WERE REPLACED WERE A TILT STEERING SUPPORT, A STEERING TUBE SUB-ASSEMBLY, A SHAFT SUB-ASSEMBLY AND A TILT STEERING BOLT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264986April 11, 2009
TIRES
I CONTACTED TOYOTA CUSTOMER SERVICE ON 01/16/2007 (FILE #200701190685) ABOUT VEHICLE DEFECTS OF MY NEWLY PURCHASED 2006 TOYOTA SIENNA BUT DIDN'T RECEIVE ANY RESPONSE EXCEPT THE NOTICE OF RECEPTION OF MY COMPLAIN. PROBLEM: RUN ON LOW TIRE PRESSURE (22 PSI INSTEAD OF INDICATED 35 PSI) FOR ONE YEAR FROM THE TIME I PURCHASED THIS VEHICLE FROM THE DEALER TILL THAT I FOUND OUT THE PROBLEM. REASON: THE DEALER (UNIVERSAL TOYOTA SAN ANTONIO) ADMITTED THAT THEY NEEDED TO LOWER THE TIRE PRESSURE OF THE VEHICLE DURING TRANSPORTATION FROM FACTORY TO DEALERSHIP BUT SOMEONE FORGOT TO SET IT BACK BEFORE IT WAS HANDED OUT TO CUSTOMER. THE MAINTENANCE DEALERSHIP (CAVENDER SAN ANTONIO) ALSO DIDN'T DO THEIR JOB TO CHECK THE TIRE PRESSURE UNTIL ONE YEAR LATER I ASKED THEM TO DO SO. TOYOTA SOLUTION FOR THIS PROBLEM: THE MANAGER OF CAVENDER SAN ANTONIO PROMISED TO GIVE ME A FREE TANK OF GAS AND A FREE MAINTENANCE NEXT TIME. I ACCEPTED. HOWEVER, I ASKED THE DEALERSHIP TO REPLACE THE FOUR TIRES BECAUSE THEY WERE DAMAGED, BUT THEY DIDN'T AGREE, ARGUING THAT EVEN UNDER LOW PRESSURE, THESE TIRES SHOULD BE FINE. CONSEQUENCES: THREE OF FOUR TIRES ON THIS VEHICLE WERE DEFLATED ON HIGHWAY IN LESS THAN ONE YEAR (3/22/2008, 9/6/2008, 3/20/2009). THE LAST TIRE DEFLATION WAS TERRIBLE AND ALMOST CAUSED FIVE LIVES ON THE VEHICLE BECAUSE IT WAS SUDDEN AND THE VEHICLE WAS LOST OF CONTROL. THE TIRE PRESSURE ALERT DIDN'T EVEN LIGHT UP AT THE BEGINNING. AFTER THIS ACCIDENT, I DECIDED THAT I CAN'T TAKE ANY CHANCE WITH THESE TIRES AND REPLACED ALL FOUR TIRES. I KEPT ALL THESE RECEIPTS. MY REQUESTS: COMPENSATE THE COST OF THESE TIRES, THE DAMAGE TO MY VEHICLE AND TOYOTA'S NEGLECT FOR SO LONG UNTIL IT BECAME A BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264904April 10, 2009
STEERING
THE UNIVERSAL JOINT AT THE BOTTOM OF THE INTERMEDIATE STEERING SHAFT HAS RUSTED AND IS SEIZING. THIS PROBLEM OCCURS AT VARYING DEGREES DEPENDENT UPON TEMPERATURE AND HUMIDITY. AT IT'S BEST, STEERING IS A LITTLE DIFFICULT AND UNPREDICTABLY RESPONSIVE. AT IT'S WORSE, STEERING IS NEARLY IMPOSSIBLE. IT FEELS AS THOUGH THE POWER STEERING IS ALTERNATING BETWEEN WORKING CORRECTLY AND ACTUALLY WORKING AGAINST THE DRIVER. THIS ALTERNATION OCCURS IN ABOUT 30 DEGREE INTERVALS AS THE WHEEL IS TURNED. THIS MAKES FOR VERY UNPREDICTABLE DRIVING AND MAY LEAD TO A CRASH. I HAVE RESEARCHED THIS ONLINE AND FOUND THAT MANY PEOPLE, PARTICULARLY PEOPLE IN HIGH ROAD SALT REGIONS, ARE HAVING THIS PROBLEM. TOYOTA HAS CREATED TSB ST001-07 CONCERNING IT, BUT DOES NOT CONSIDER IT A BIG ENOUGH PROBLEM TO CAUSE A RECALL. I AM AMAZED THAT A KNOWN PROBLEM THAT COULD CAUSE THE CAR TO BE UN-STEERABLE IS NOT SERIOUS ENOUGH FOR TOYOTA OR NHTSA TO DESIGNATE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264955April 10, 2009
STRUCTURE
TOYOTA SIENNA DRIVER SIDE WINDOW VERTICAL SCRATCHES I HAVE PASS MULTIPLE SIENNA'S ON THE HIGHWAY THAT HAVE THE SAME SCRATCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264778April 9, 2009
STEERING
2004 TOYOTA SIENNA STEERING. STEERING SUDDENLY BINDS WHILE ATTEMPTING TO TURN. VERY HARD TO STEER AT TIMES. HARD TO CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264849April 9, 2009
STRUCTURE:BODY:DOOR
2005 TOYOTA SIENNA AUTOMATIC POWER SLIDING DOOR DAMAGE. MOTOR ASSEMBLY BROKEN ALL OF THE SUDDEN DURING USUAL OPENING (W/O ANY CAUSE OR WARNING). DOOR WAS NOT ABLE TO CLOSE. HAD TO BE TIED TO KEEP FROM THROWING OPEN WHILE DRIVING TO DEALERSHIP. COULD NOT TIE SHUT - A 1 FOOT WIDE GAP REMAINED. FORUMS AND DISCUSSION SITES SPECIFY THIS AS COMMONPLACE. THE COST TO REPAIR IS EXTREMELY HIGH (OVER$1K). DEFINITELY A CANDIDATE FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264307April 6, 2009
STEERING
STEERING BINDING OR INCREASED STEERING EFFORT ON TOYOTA 2004 SIENNA. STEERING REQUIRES EXTRA EFFORT WHILE TURNING, AND DOES NOT ALWAYS RETURN BY ITSELF (REQUIRES EFFORT TO RETURN TO 0 DEGREES). THIS CONDITION VARIES (DIFFERENT EFFORT AT DIFFERENT POINTS IN THE TURNING ARC) FROM TURN TO TURN, MAKING IT A HAZARD FOR DRIVING. IT IS SIMILAR TO PARTIAL LOSS OF POWER STEERING MIDWAY THROUGH A TURN. SEEMS TO BE GETTING WORSE. I UNDERSTAND THERE IS A TSB TO FIX THIS PROBLEM, WHICH I AM TRYING TO OBTAIN SO THE PROBLEM CAN GET FIXED CORRECTLY. (DON'T WANT TO BE OVERCHARGED FOR UNNECESSARY WORK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264102April 3, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE CABLE ON THE SLIDING SIDE DOOR OF OUR 2004 TOYOTA SIENNA SNAPPED IN DECEMBER 2008. THE CABLE (UNKNOWN METAL) WHICH WAS EXPOSED & DANGLING APPEARED TO BE FRAYED, AS WELL AS RUSTED. THERE IS NO DOUBT IN ANYONE'S MIND, INCLUDING PROFESSIONALS, THAT THIS IS, INDEED, A DANGER CREATED BY A FLAW IN THE VEHICLE'S DESIGN. WHEN THE CABLE BROKE, I IMMEDIATELY TOOK OUR SIENNA TO THE LOCAL TOYOTA DEALERSHIP WHO INFORMED ME IT WOULD BE $1200 TO REPAIR IT BECAUSE IT IS OUT OF WARRANTY (MORE THAN 3 YEARS OLD). WHEN THE TOYOTA SERVICE REP CLOSED THE DOOR AND TRIED TO RE-OPEN IT, THE DOOR WAS FROZEN IN PLACE AND WOULD NOT OPEN. HE SAID THE OTHER PIECE OF THE SNAPPED CABLE MUST BE CAUGHT IN THE MECHANISM WHICH IS JAMMING THE DOOR. IN ADDITION TO THE STRESS OF NOT BEING ABLE TO OPEN MY DOOR, THIS IS A SIGNIFICANT SAFETY ISSUE WHICH COULD RESULT IN ENTRAPMENT OF PASSENGERS, PARTICULARLY, OUR YOUNG GRANDCHILDREN SECURED IN THEIR CAR SEATS. AS I WAIT TO COME UP WITH FUNDS TO HAVE THIS DOOR REPAIRED, I CONSISTENTLY WORRY ABOUT THE OTHER SLIDING DOOR, BECAUSE FROM WHAT I HAVE HEARD, IT, TOO, WILL LIKELY SNAP WITHIN A SHORT PERIOD OF TIME. THOUGH I HAVE BEEN DEALING WITH THIS FOR A FEW MONTHS NOW, I JUST LEARNED TODAY THAT TOYOTA DISCOVERED THE FLAW 4 OR 5 YEARS AGO, AND MADE AN ADJUSTMENT ON THE NEWER MODELS. HOWEVER, THEY NEVER BOTHERED TO PROVIDE NOTIFICATION--NOR TO RECALL--THE VEHICLES WHICH HAD ALREADY BEEN PRODUCED. ISN'T THIS ILLEGAL?? THERE ARE HUNDREDS OF 2004 SIENNA SLIDING DOOR COMPLAINTS POSTED ON THE WEB, AS WELL AS MANY HORRIFIC AND LIFE-THREATENING STORIES ABOUT THE DANGERS OF THE DOORS, INCLUDING CABLES SNAPPING CAUSING INJURY, DOORS STUCK IN THE CLOSED POSITION, DOORS NOT BEING ABLE TO BE CLOSED, AND EVEN DOORS OPENING WHILE IN TRANSIT. WHAT CAN 2004 SIENNA OWNERS DO ABOUT THIS SAFETY-RELATED ISSUE AND THE REFUSAL OF TOYOTA TO TAKE RESPONSIBILITY FOR ITS DESIGN PROBLEM & CORRECT IT WITHOUT EXUBERANT CONSUMER COSTS & TO WARN/NOTIFY ALL ITS CONSUMERS? THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263956April 2, 2009
STRUCTURE:BODY:DOOR
DRIVERS SIDE SLIDING DOOR JAMMED AND CABLE HAD TO BE CUT BY DEALER. I HAVE SEEN THIS IS A COMMON ISSUE IN SIENNAS. SEEMS TO BE A SAFETY AND QUALITY ISSUE. 1500 DOLLARS FOR REPAIR AT DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264018April 2, 2009
AIR BAGS:SIDE/WINDOW
WE BOUGHT OUR SIENNA NEW FROM A TOYOTA DEALER. WE REQUESTED LEATHER INTERIOR AND PAID EXTRA AND IT WAS INSTALLED. WE LATER FOUND OUT THAT THIS WORK WAS NOT DONE BY THE DEALER BUT WAS SUBCONTRACTED AND TOYOTA PARTS WERE NOT USED. SUBSEQUENTLY 13 DAYS AGO I HIT A POTHOLE AND THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED. WE NOTICED A WARNING STICKER ON THE CAR THAT SAID THAT NON FACTORY SEAT COVERS MUST NOT BE INSTALLED BECAUSE OF THE SIDE AIR BAGS. I CONTACTED A LOCAL TOYOTA DEALER SERVICE MANAGER WHO FELT THAT TOYOTA SHOULD INSPECT THE VEHICLE. HE THEN DEVELOPED PNEUMONIA AND WAS UNABLE TO WORK. I CONTACTED TOYOTA. THEY TOOK ALL THE DETAILS. THEY REFUSED TO EXAMINE THE VEHICLE AND SUGGESTED I REFER IT TOM MY INSURER FOR REPAIR. CLEARLY TOYOTA POLICIES HAD NOT BEEN ADHERED TO BY THE DEALER. TOYOTA REFUSED TO EVEN CONSIDER SENDING OUT A WARNING NOTICE OR THE PERFORMANCE OF ANY SAFETY EVALUATION OF OUR OR ANY OTHER CAR. AS THERE HAD BEEN A BREACH OF THEIR OWN POLICIES I FIND THIS TO BE AN ASTONISHING RESPONSE. ABOVE ALL I WANT MY FAMILY AND OTHERS TO BE SAFE. I FEEL THE MANUFACTURER SHOULD AT LEAST INSPECT A VEHICLE UNDER SUCH CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10263717March 31, 2009
AIR BAGS:FRONTAL, EQUIPMENT
2006 TOYOTA SIENNA - AIR BAG LIGHT FLASHING ON DASH. DEALER SAYS NEEDS BOTH DRIVER AND PASSENGER SENSOR REPLACED. COST $995.00 TOYOTA WILL ONLY COVER REPAIR TO 60,000 MILES - CURRENT MILEAGE IS 71,000 MILES GERMAIN TOYOTA WHERE VEHICLE WAS PURCHASED SOLD US A FAKE EXT WARRANTY FOR 100,000 MILES. IF WE WERE SOLD THE TOYOTA WARRANTY THIS PROBLEM WOULD HAVE BEEN COVERED. HAVE CONTACTED THE OHIO AG OFFICE & OHIO DEPT OF INSURANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263778March 31, 2009
AIR BAGS:FRONTAL, AIR BAGS
ON MARCH 14, 2009 MY HUSBAND HIT A TREE HEAD ON WITH THE VAN WHILE TRYING TO AVOID A DEER. THE AIRBAG DID NOT DEPLOY. HE HIT HIS HEAD ON THE STEERING WHEEL AND BROKE A BONE IN HIS HAND. THE AIRBAG TRIED TO DEPLOY BUT FAILED. PART OF THE SECTION ON THE STEERING WHEEL IN FRONT OF THE AIRBAG SEPARATED BUT THE BAG DID NOT INFLATE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10263630March 30, 2009
UNKNOWN OR OTHER
WE OWN A TOYOTA SIENNA XLE 2004. BACK IN NOVEMBER 2008, THE DRIVER SLIDING DOOR CABLE SNAPPED, MAKING THE DOOR JAM AND UNUSABLE IN "POWER" MODE. CABLE DANGLING OUT OF ITS SOCKET, WE DROVE TO OUR DEALERSHIP TO HAVE IT SERVICED. THE REPAIR CAME TO OVER $1800!!! AFTER RESEARCHING THIS ISSUE ON THE INTERNET, I'M FINDING THAT MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM!! I'M THINKING THAT IT DOESN'T NECESSARILY HAVE TO DO WITH MILEAGE BUT PERHAPS MORE WITH AGE OF VEHICLE IE: 4-5ISH YEARS OLD. THE CABLE, WHICH DRIVES THE SLIDING DOOR, IS COMPLETELY EXPOSED TO ELEMENTS. (YOU'LL FIND IT WITHIN THE GROOVE LOCATED UNDER THE REAR SIDE WINDOWS) THIS CABLE IS MADE OF SOME KIND OF METAL (STEEL? WHO KNOWS.) THEN COATED WITH A BLACK PLASTIC/ACRYLIC/RUBBER CASING (SUCH AS AN ELECTRICAL WIRE). WITH TIME, THE CASING BEGINS TO DRY AND BE BRITTLE, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. WITHIN A FEW MONTHS OR EVEN WEEKS, THE METAL CABLE WIRES SNAP THUS GETTING CAUGHT IN THE MECHANISM. ONE THING LEADS TO ANOTHER AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. PER MY OWN EXPERIENCE AT THE DEALERSHIP, AND SUBSEQUENTLY READING AND RESEARCHING MANY BLOG SITES, THE ONLY WAY TO FIX THIS ISSUE IS AS FOLLOWS: REMOVE THE ENTIRE DOOR, REMOVE AND CHANGE THE ENTIRE MECHANISM. EXTREMELY COSTLY, THERE'S JUST NO WAY AROUND THIS. ASKED IF THERE WAS A WAY TO SIMPLY CHANGE THE CABLE, I WAS INFORMED THAT THE CABLE IS PART OF THE MOTOR AND THAT IT IS NOT A PART THAT CAN BE PURCHASED OR REPAIRED SEPARATELY. NOW, WE ARE FACED WITH THE PROBLEM OF THE SECOND SIDE WHICH HAS SNAPPED JUST A FEW DAY AGO (ONLY 3 MONTHS AFTER THE LAST ONE). WE DON'T FEEL WE SHOULD HAVE TO PAY ANOTHER 1800$ TO HAVE THIS FIXED. WE FEEL THERE ARE ENOUGH COMPLAINTS ABOUT THIS THAT TOYOTA SHOULD ISSUE A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263199March 26, 2009
ELECTRICAL SYSTEM
SPONTANEOUS FAILURE OF ELECTRICAL SYSTEM INVOLVING BRAKES. AT 43560 MILES, THE BRAKE ELECTRICAL HAS SHORTED CAUSING FAILURE OF THE GEAR RELEASE AND ALL BRAKE LIGHTS. FUSES INSTANTANEOUSLY BLOW ONCE BRAKES ARE APPLIED. LIGHTS AND BODY WIRING ARE OK, THE FAILURE SEEMS TO BE IN THE RIBBON WIRING HARNESS. BRAKE FUNCTIONS REMAIN, NO BRAKE LIGHTS (POTENTIAL ACCIDENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262877March 24, 2009
VISIBILITY
DRIVING ON THE HIGHWAY JUST NORTH OF MERRITT BC APPROXIMATELY 60 MPH THE SUN ROOF BLEW OUT DROPPING GLASS INSIDE OUR VAN AND ON TOP OF THE DRIVER AND PASSENGER. HAD THE SUNROOF TAPED AND SEALED BY SPEEDY GLASS UNTIL WE GET HOME TO CHECK WARRANTIES AND INSURANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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