Toyota Sienna Complaints

9,048 consumer complaints on file.

#10293564November 25, 2009
VEHICLE SPEED CONTROL
5 MONTHS AGO MY SON WAS DRIVING MY CAR AND IT SUDDENLY ACCELERATED AND HE COULD NOT GET THE CAR TO STOP EVEN WHEN HE PUT ON THE BRAKE. WHEN I GOT THE CAR, I STARTED THE ENGINE AND IT LUNGED FORWARD, BUT I PUT THE CAR IN NEUTRAL AND THE ENGINE JUST RACED. I ULTIMATELY TOOK THE CAR TO MY MECHANIC AND HE TOOK IT SOMEWHERE ELSE WERE THEY REPAIRED THE PROBLEM AFTER TWO ATTEMPTS. MY CAR DID NOT HAVE ANY DRIVER SIDE FLOOR MATS IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293253November 23, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. WHILE PARKED ON A DOWNWARD INCLINE, THE REAR DRIVER SLIDING POWER DOOR OPENED AND THEN ABRUPTLY CLOSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN ORDERED THE LATCH ASSEMBLY BECAUSE THE BOTTOM DOOR LATCH HAD FRACTURED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 60,500. UPDATED 12/09/09 *BF UPDATED 12/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293264November 23, 2009
STRUCTURE:BODY:DOOR
TOYOTA SIENNA XLE 2005 WITH AUTOMATIC SLIDING DOORS- CABLE SNAPPED ON DRIVER SIDE DOOR. I CAN NOT OPEN THE DOOR NOW. TOYOTA TELLS ME IT WILL COST $1500 TO FIX- COME ON- IT IS A 1/4" CABLE AND THEY TELL ME THE ENTIRE DOOR MOTOR-WHICH APPEARS TO WORK FINE HAS TO BE REPLACED. I FOUND OUT THAT THERE ARE MANY WITH THE EXACT SAME COMPLAINT. THIS IS SHODDY WORKMANSHIP AND A BIG RIP OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293120November 21, 2009
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE REAR TAILGATE/HATCH HAS FAILED AND CLOSES ON THE PERSON UNDERNEATH. I TOOK IT TO TOYOTA BECAUSE I HAD HEARD OF A RECALL, BUT THEY HAVE INFORMED ME THAT THE RECALL ONLY INVOLVED STRUTS/PISTONS ON THE AUTOMATIC DOORS - WHAT ABOUT THE MANUALLY OPERATED TAILGATE/HATCH ON THESE VEHICLES? LUCKILY THE PERSON THAT GOT HIT BY THE HATCH WAS NOT SERIOUSLY INJURED. BOTH STRUTS/PISTONS HAVE FAILED AND TOYOTA WANTS $360.00 TO REPAIR IT. CAN YOU ADVISE OF ANY OTHER REPORTS HAVE BEEN FILED? *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10292979November 20, 2009
STRUCTURE:BODY
POWER SLIDING DOOR ON RIGHT SIDE (DRIVER SIDE) OF VEHICLE FAILED. CABLE BROKE AND DOOR WOULD NOT CLOSE. ATTEMPTED TO MANUALLY CLOSE THE DOOR BUT CABLE HAD JAMMED THE DOOR IN THE OPEN POSITION. WIFE DROVE THE CAR HOME THIS WAY. I CUT THE BROKEN CABLE AND REMOVED THE ENDS SO DOOR FUNCTIONS MANUALLY. $1200 DOLLARS TO REPAIR DOOR. I ELECTED NOT TO SPEND $1200 TO REPAIR A CABLE. CABLE IS PART OF AN ASSEMBLY THAT INCLUDES THE MOTOR. I INSPECTED THE REASON FOR THE PREMATURE FAILURE AND DETERMINED THE REASON THE CABLE BROKE WAS BECAUSE OF A DOOR REAR HINGE FAILURE. PIN HAD WORN OUT SLIGHTLY CAUSING THE REAR OF THE DOOR TO SAG AND THEREFORE CATCHING THE CABLE AND BREAKING IT. I REPLACED THE HINGE MYSELF COSTING $100 AND THE DOOR FUNCTIONS MANUALLY. THIS CAR WAS MAINTAINED REGULARLY BY TOYOTA AND DOOR HINGES GREASED. A HINGE SHOULD NEVER HAVE FAILED AT 4 YEARS OF LIFE. WHAT KIND OF STEEL IS TOYOTA USING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292890November 19, 2009
SEAT BELTS
THE SECOND ROW, PASSENGER SIDE SEAT BELT BUCKLE IN OUR 2000 TOYOTA SIENNA IS NOT STAYING "CLICKED"; SOMETIMES WITHOUT THE BUTTON BEING PUSHED, THE BUCKLE JUST RELEASES AND THE CHILD SAFETY SEAT THAT IS IN THAT CAR SEAT IS NOT RESTRAINED AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292918November 19, 2009
VEHICLE SPEED CONTROL
ON OCTOBER 17TH, 2009, WHILE PULLING INTO THE PARKING LOT OF MCDONALD'S, MY VAN SUDDEN ACCELERATED AS I ENTERED THE PARKING SPACE, THE MOTOR WAS ROARING. I WOULD HAVE BEEN TURNING INTO MY SPACE, MY FOOT WOULD HAVE BEEN OVER THE BRAKE AND I MAY HAVE STARTED TO PRESS THE BRAKE. WHEN THE VEHICLE SURGED FORWARD, THINKING MY FOOT WAS ON THE GAS, I IMMEDIATELY MOVED IT FURTHER TO THE LEFT AND PRESSED THE BRAKE TO THE FLOOR. I REMEMBER THINKING THIS THING ISN'T SLOWING DOWN ONE BIT NOR WAS IT STOPPING, IT FELT POSSESSED. IT SLAMMED INTO A HEAVY DUTY VAN, ROCKING IT HARD AND DOING CONSIDERABLE DAMAGE TO OUR VAN. I DID TELL THE OFFICER AT THE SCENE THAT I MUST HAVE HAD MY FOOT ON THE GAS, IT WAS THE ONLY THING THAT MADE LOGICAL SENSE TO ME AT THE TIME. IN REPLAYING THE EVENTS IN MY MIND, I WAS SURE MY FOOT WAS OVER THE BRAKE, AND THAT I DIDN'T PRESS ANYTHING HARD UNTIL AFTER THE VEHICLE ACCELERATED, AFTER I MOVED MY FOOT FURTHER TO THE LEFT. I HAVE SINCE AMENDED MY REPORT WITH THE OFFICER AT THE SCENE AND MY INSURANCE COMPANY. THE FRONT-END DAMAGE ON THE VAN HAS BEEN REPAIRED. ON NOVEMBER 17TH A TECHNICAL SPECIALIST FROM TOYOTA WENT OVER THE VAN. THEY RELEASED THE VAN BACK TO US WITHOUT TELLING US ANYTHING. MY PAST HISTORY WILL SHOW I AM A SAFE DRIVER AND I DO NOT PANIC EASILY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10292839November 18, 2009
LATCHES/LOCKS/LINKAGES
THE CABLE WHICH OPENS AND CLOSES THE LEFT SIDE SLIDING DOOR BROKE. THE DOOR JAMMED AND WOULD ONLY OPEN ABOUT 6 TO 8 INCHES. THE DEALER TOLD ME THAT THE CABLE WAS RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292494November 17, 2009
STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA XLE MINIVAN. A SMALL WIRE SNAPPED ON THE PASSENGER SIDE POWER DOOR. I AM NOT ABLE TO OPEN THE DOOR AUTOMATICALLY OR MANUALLY. THE ONLY WAY TO FIX IS TO HAVE TOYOTA INSTALL NEW MOTOR FOR $1800 WHICH IS WAY TOO EXPENSIVE FOR SOMETHING THAT IS A NECESSARY COMPONENT IN A VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292500November 17, 2009
LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292417November 16, 2009
LATCHES/LOCKS/LINKAGES
THE DOOR LATCH ON THE PASSENGER SIDE SLIDING DOOR HAS FAILED ON TWO OCCASIONS. THE FIRST TIME WAS IN SEPTEMBER 2007. WE HAD IT REPLACED AT THE DEALERSHIP AT OUR OWN EXPENSE. THEN IT FAILED AGAIN LAST WEEK. THE DEALERSHIP TELLS US IT NEEDS TO BE REPLACED AGAIN. THE LATCH ON THE REAR DOOR HAS ALSO FAILED AND BEEN REPAIRED AT OUR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292203November 15, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
FRONT DRIVER SEAT HEATER QUIT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291812November 11, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE
2004 TOYOTA SIENNA SLIDING DOORS MALFUNCTIONING. OVER TIME, THE DOORS APPEAR TO WEAR OUT AND WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THEY CANNOT BE OPENED MANUALLY OR BY USING THE POWER OPERATION FEATURE. THE DEALER WAS ABLE TO OPEN IT AND ADJUST IT BUT TOLD US THAT IT WILL HAPPEN AGAIN UNLESS WE PAID APPROXIMATELY $1200 PER DOOR TO REPLACE THE WORN PARTS. WE ARE CONCERNED ABOUT GETTING TRAPPED IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291851November 11, 2009
TIRES
I HAVE HAD 4 OF 7 TOYO OBSERVE SNOW TIRES EXPERIENCE TREAD SEPARATION OVER THE LAST THREE YEARS. I AM WONDERING IF OTHER PEOPLE ARE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291646November 10, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
THE PASSENGER AND DRIVER SIDE MIDDLE (SLIDING) DOORS OF OUR 2004 TOYOTA SIENNA HAVE FROZEN SHUT EACH WINTER FOR 5 YEARS. AFTER MELTING FREE THE DRIVERS SIDE DOOR CAME SUDDENLY OPEN A FEW TIMES WHILE WE WERE DRIVING DOWN THE ROAD. NOW THE AUTOMATIC OPEN/CLOSE HAS STOPPED WORKING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291641November 10, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA SLIDING DOOR CABLE SNAPPED, CAR WAS PARKED ON HILL AND DOOR SLIDE CLOSED ON RIGHT HAND OF DRIVER WHO WAS ENTERING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10291438November 9, 2009
EQUIPMENT:OTHER:LABELS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. HE RECEIVED RECALL NOTICE NUMBER 09V234000 (EQUIPMENT:OTHER:LABELS) IN EARLY NOVEMBER. WHEN HE CONTACTED THE DEALERSHIP, HE WAS ADVISED THAT THEY WOULD NOT HONOR THE RECALL. HE SPECULATED THAT THE FAILURE REFERENCED IN THE RECALL CAUSES THE VEHICLE TO VIBRATE WHEN ACCELERATING PAST 75 MPH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291463November 9, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. AFTER LEAVING A COMPLETE STOP, THE VEHICLE ACCELERATED 15 MPH PAST THE INTENDED SPEED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. A TECHNICIAN CONCLUDED THAT THE ECM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 97500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291084November 5, 2009
STRUCTURE:BODY:DOOR
POWER PASSENGER SIDE SLIDING DOOR CABLE SNAPPED DOOR IS INOPERABLE FROM INSIDE AND OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291115November 5, 2009
STRUCTURE:FRAME AND MEMBERS
BOUGHT A NEW TOYOTA SIENNA FROM ALDERMAN'S IN RUTLAND VT. IT IS A 2005 MODEL. EGGRESS TO THE BACK TWO ROWS OF SEATS IS BY MEANS OF TWO LARGE ELECTRONICALLY CONTROLLED DOORS. ONE CAN NOT BE OPENED AT ALL AND HAS TO BE REPLACED. DEALER SAYS THIS IS A PROBLEM THAT THEY HAVE ENCOUNTERED BEFORE. THE OTHER HE MANAGED TO GET OPERABLE BUT MY WIFE HAS TROUBLE GETTING THE DOOR SHUT AS IT IS VERY STIFF. IT IS VERY DANGEROUS TO HAVE A MULTI PASSENGER VEHICLE THAT MOST PASSENGERS MAY NOT BE ABLE TO GET OUT OF IN AN EMERGENCY. THIS IS A SERIOUS DESIGN FLAW AND THERE SHOULD BE A RECALL ON GIVEN THAT IT IS A FREQUENT KNOWN PROBLEM WITH A HIGH POTENTIAL OF BEING DANGEROUS.L. IT HAS BEEN A MONTH NOW SINCE THE DEALER SAID HE WOULD ORDER THE PARTS, I HAVE HEARD NOTHINGPARTS AND CALL ME WHEN THEY COME IN. HE HAS NOT CALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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