Toyota Sienna Complaints

9,048 consumer complaints on file.

#10310904February 16, 2010
VEHICLE SPEED CONTROL
TOYOTA 2005 SIENNA LIMITED XLE WHEN USING CRUISE CONTROL (WE ONLY USE THIS ON HIGHWAY WHILE TRAVELING SO THIS OCCURS AT THAT TIME. WHEN WE TAKE THE CRUISE OFF AND THEN RESTART IT IS ACCELERATES AND FORTUNATELY WE CAN BRAKE TO GET IT INCONTROL, FOR EXAMPLE , IF WE HAVE THE CRUISE SET AT 70 AND DISENGAGE WHEN WE REENGAGED IT WILL AUTOMATICALLY ACCELERATE FOR 90 MILES OR GREATER. WE TOOK IT TO OUR TOYOTA DEALER AND HE SAID IT COULD BE THE LINKAGE - WE HAVE BEEN TOLD BY A MECHANIC THAT THERE IS NO SUCH THING IN THE 2005 TOYOTA THIS IS A CONTINUING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311135February 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY AIR CONDITIONING FAILED ON MY SIENNA TOYOTA VAN. I HAD MY MECHANIC UNPLUG IT. I DID NOT HAVE ANY DAMAGE BUT CAN NO LONGER USE AC. ON LINE, I FOUND MANY OTHER SIENNA 2004 OWNERS WITH SIMILAR COMPLAINTS. SOME HAD CARS STOPPING. TOYOTA NEVER ISSUED A RECALL BUT DID A BULLETIN. THE COST IS TREMENDOUS TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310430February 15, 2010
VEHICLE SPEED CONTROL
ON OR ABOUT OCTOBER 31, 2008, A 2005 TOYOTA SIENNA XLE ACCELERATED SUDDENLY AND UNEXPECTEDLY. THE DRIVER STEERED THE VEHICLE AROUND CARS, CURBS AND OTHER OBSTRUCTIONS WHILE THE VEHICLE CONTINUED TO ACCELERATE THROUGH A PARKING LOT. ATTEMPTS TO BRAKE THE VEHICLE WERE FUTILE. THE VEHICLE EVENTUALLY HIT A CURB WHICH DEFLATED A TIRE, THEN CONTINUED THROUGH A CHAIN-LINK FENCE AND A FIELD AND INTO A PORTABLE BUILDING, FINALLY COMING TO A STOP. THE DRIVER WAS INJURED IN THE UNINTENDED ACCELERATION INCIDENT AND DIED. UPDATED 02/26/10 *BF *TR UPDATED 09/28/10 UPDATE 9/19/2011*CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10310447February 15, 2010
VEHICLE SPEED CONTROL
I APPROACHED THE INTERSECTION OF CORTZ RD. AND 34 ST. IN BRADENTON, FL IN HEAVY TRAFFIC. THE TRAFFIC LIGHT CHANGED FROM RED TO GREEN, THE LINE OF TRAFFIC STARTED TO MOVE FORWARD. I APPLIED ACCELERATOR AND BRAKE AS NEEDED WITH TRAFFIC, THEN THE CAR IN FRONT OF ME STOPPED SUDDENLY ,I LET UP ON THE ACCELERATOR AND PRESSED THE BRAKE AND THEY DID NOT RESPOND AS THEY SHOULD HITTING THE CAR IN FRONT OF ME. THIS ALL RESULTED IN A 5 CAR CHAIN REACTION CRASH. IT SEEMED AS MY CAR WANTED TO KEEP ON GOING AS IF I HAD NOT DONE ANYTHING TO STOP. THIS IS THE SECOND TIME I HAVE HAD TROUBLE WITH ACCELERATION AND BRAKE CONTROL WITH THIS CAR IN JUST OVER 30 DAYS. THE CAR IS STILL IN THE REPAIR SHOP. I DO NOT HAVE ANY CONFIDENCE IN THIS CAR TO OPERATE CORRECTLY OR IN SAFE MANNER. TOYOTA HAS DONE NOTHING FOR ME TO FIX THIS PROBLEM. I HAVE TRIED TO CONTACT TOYOTA BY PHONE AND COMPUTER WITHOUT SUCCESS. I HAVE BEEN TO A TOYOTA DEALER TWICE AND THEY REFER ME TO TOYOTA CUSTOMER SERVICE PHONE NO. BECAUSE THE SIENNA MODEL IS NOT PART OF THE RECALL. HOWEVER WHEN I GO TO THE NHTSA.DOT.GOV WEB SITE THERE ARE SEVERAL CASES LISTED OF ACCELERATION PROBLEMS WITH THE SIENNA. PLEASE HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10310478February 15, 2010
SERVICE BRAKES, ELECTRIC
OUR 2004 TOYOTA SIENNA EXPERIENCED A MALFUNCTION RELATED TO THE ABS VSC COMPUTER CONTROL. THE CAR WOULD GET UP TO ABOUT 6 MILES AN HOUR AND THEN THE VSC LIGHT AND WARNING BELL WOULD COME ON. YOU COULD FEEL THE BRAKES TRYING TO LOCK UP THE VEHICLE AND BRING IT TO A STOP. MY WIFE WAS FIXING TO GET ONTO THE HIGHWAY WHEN THIS OCCURRED. I FOUND THE TECHNICAL SERVICE BULLETIN # 10011806 RELATED TO THIS EVENT, THE VEHICLE IS CURRENTLY AT THE TOYOTA DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310531February 15, 2010
STRUCTURE
I HAVE OWNED MY 1999 SIENNA FOR 5 YEARS. TWO MONTHS AFTER PURCHASING MY REAR HATCH DOOR HANDLE SNAPPED. 3 YEARS LATER IT HAPPENED AGAIN. NOW, EVERY DOOR HANDLE ON THE VAN IS BROKE. THE SLIDER DOORS STICK CAUSING YOU TO HAVE TO PULL HARD ON THE DOORS TO OPEN. (AND THEY WERE NOT STICKY FROM SODA) LAST MONTH BOTH THE DRIVER AND THE PASSENGER FRONT DOOR HANDLES BROKE. THE DESIGN OF THE HANDLES ARE POOR IN THAT THE WEIGHT IS NOT EVENLY DISTRIBUTED WHY PULLING THE HANDLE. IT ALL ON ONE SIDE AND THE WEAKER SIDE SNAPS. THE REAR IS A CHEAP PLASTIC THAT SNAPS FOR NO REASON. IF YOU GO ON THE WEB THERE ARE NUMEROUS COMPLAINTS OF THE REAR HATCH AND THE SLIDING DOOR HANDLES BREAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310597February 15, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WON'T CLOSE PROPERLY. SAGS ON HINGES, PREVENTING RELIABLE OPERATION OF THE DOOR EVEN IN MANUAL MODE. PROBLEM FIRST APPEARED AROUND 50K MILES, REPORTED TO TOYOTA AT 60K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310638February 15, 2010
STRUCTURE:BODY
YET ANOTHER OF THE HUNDREDS OF COMPLAINTS REGARDING THE PASSENGER SIDE AUTOMATIC DOOR ON THE 2004 SIENNA. OURS GOT STUCK ABOUT HALF WAY OPEN. COULD OPEN THE REST OF THE WAY, BUT WOULD NOT CLOSE. ENDED UP COSTING $3000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310708February 15, 2010
STRUCTURE:BODY
IM WRITING ABOUT MY SAFETY CONCERNS ABOUT THE 2004 TOYOTA SIENNA XLE I RECENTLY PURCHASED THIS SUMMER. I LIVE IN A CLIMATE WHERE IT IS BELOW FREEZING FOUR MONTHS OUT OF THE YEAR. THE HAVE BEEN SEVERAL OCCASIONS SINCE THE TEMPERATURE HAS DROP WHERE THE SLIDING PASSENGER DOORS HAVE FROZE SHUT AND I COULD NOT GET THEM OPEN. I HAVE OWNED SEVERAL DIFFERENT MODELS OF VAN AND I HAVE NEVER HAD THIS ISSUE. THIS IS NOT JUST HAPPENING WHEN THERE'S FREEZING RAIN, ITS SEEMS TO BE WHENEVER THERE IS ANY SORT OF MOISTURE BETWEEN THE DOOR AND THE WEATHERSTRIPING. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310227February 13, 2010
VEHICLE SPEED CONTROL
TWO EPISODES OF SUDDEN UNEXPLAINABLE ACCELERATION. 2006 TOYOTA SIENNA MINI-VAN. FIRST INCIDENT: DRIVING AT ABOUT 25 OR 30 MPH. CAR SUDDENLY SPED UP. USING BRAKE STOPPED THE CAR. SECOND INCIDENT OCCURRED WHEN I PUT CAR IN REVERSE TO BACK INTO MY DRIVEWAY; SUDDEN SPEED INCREASE IN REVERSE. BRAKE WORKED TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308924February 12, 2010
STRUCTURE:BODY:DOOR
PASSENGER SIDE POWER SLIDING DOOR IS JAMMED SHUT. TOYOTA IS OFFERING TO FIX WITH A NEW REDESIGNED MOTOR FOR $3,000. IF TOYOTA REDESIGNED THE MOTOR THEY KNEW THERE WAS AN ISSUE AND THIS SHOULD BE A RECALL. TOYOTA NEW ABOUT THIS ISSUE AS THEY ISSUED A TSB ON THIS EXACT PROBLEM WHICH ONLY COVERED VEHICLES WITHIN 3 YEARS OR 36,000 MILES. THE TOYOTA TSB NUMBER IS EL004-04. I'M ADDING MY VIN HERE SINCE I'M UNABLE TO ENTER IT LATER ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308953February 12, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. SHE EXPERIENCED BRAKE FAILURE 5 TO 8 TIMES SINCE SHE OWED THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKES WERE APPLIED WHILE DRIVING APPROXIMATELY 10 MPH ON UNEVEN PAVEMENT. THE BRAKES FAILED TO RESPOND IMMEDIATELY; YET THEY BEGAN TO FUNCTION NORMALLY WITHIN A FEW MINUTES. SHE WILL TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 4 AND THE CURRENT MILEAGE WAS 18,817.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310021February 12, 2010
VEHICLE SPEED CONTROL
I OWN AND DRIVE A 2008 TOYOTA SIENNA. I PULLED OUT OF CAR WASH AND DROVE OVER TO A CAR VACUUM CENTER AT LESS THAN 5MPH. AS I APPROACHED THE VACUUM AREA I TOUCHED THE BRAKE AND THE CAR ACCELERATED FAST, RAN INTO A METAL POST ,METAL FENCE AND OVER A CURB ALMOST HITTING INDIVIDUALS IN THE AREA. THIS OCCURRED IN PALMETTO, FLORIDA. THIS CAR SEEMED TO HAVE A MIND OF ITS OWN. THERE DID NOT SEAM TO BE ANY REASON FOR THE ACCELERATION AT LEAST NOT FROM MY OPERATION. I HAVE TO DRIVE BACK TO FORT WAYNE, IN AND I'M CONCERNED ABOUT THE SAFETY OF THIS AUTO FOR ME AND MY WIFE AND ALL OTHER ON THE HIGHWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310037February 12, 2010
STRUCTURE:BODY:DOOR, AIR BAGS
HELLO, THIS IS MY SECOND COMPLAINT ABOUT A 2006 SIENNA THAT I PURCHASED. THERE SEEMS TO BE A PROBLEM WITH THE AIR BAG LIGHT GOING ON AND OFF. WHEN THIS HAPPENED EARLIER, I IMMEDIATELY TOOK IT TO THE DEALER TO GET IT FIXED. NOW, IT HAS COME ON AGAIN AND JUST RECENTLY IT TURNED OFF. I DON'T KNOW IF THIS IS NORMAL, BUT I WOULD LIKE TO KNOW WHAT ELSE CAN I DO SO THAT MY FAMILY WILL BE SECURED IN CASE OF AN ACCIDENT. ALSO, THE AUTOMATIC SLIDE DOOR ON THE RIGHT THAT CAME EQUIPPED WITH IT IS NOT WORKING PROPERLY. THIS HAPPENED ABOUT A 6-7 MONTHS AGO. THIS DOOR USED TO MAKE A BEEP NOISE TO LET US KNOW THE DOOR WAS NOT SHUT, AND NOW WHEN WE CLOSE IT, IT ACTS LIKE IT IS GOING TO CLOSE BUT IT OPENS. IN OTHER WORDS, IT DOES NOT SHUT UNLESS YOU FORCE IT TO SHUT WHICH IS DANGEROUS TO MY YOUNGEST CHILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308656February 11, 2010
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2009 SIENNA MAY HAVE HAD A SUDDEN ACCELERATION PROBLEM. WHEN THE CAR WAS PUT INTO REVERSE, A SUDDEN ACCELERATION SENT IT DOWN OUR DRIVEWAY. SITUATION: PULLING INTO THE CARPORT, WHICH INVOLVES A 90 DEGREE TURN AT THE TOP OF A SHORT (10M) STEEP NARROW WALLED EASEMENT, THE DRIVER OF THE SIENNA COULD NOT MAKE THE TURN IN ONE MOTION AND WAS REQUIRED TO PUT THE SIENNA IN REVERSE AT WHICH TIME THE MINIVAN SUDDENLY ACCELERATED, SQUEALING ITS WHEELS. THE RESULT WAS A 5M CAREEN DOWN THE DRIVEWAY. THE RESULT WAS ABOUT $4,000 BODY DAMAGE, BUT NO INJURY TO THE DRIVER OR MY 2YR OLD DAUGHTER - ALTHOUGH ALL WERE SHAKEN. WE HAVE SINCE GOT RID OF THE CAR - TRADED IT FOR A 2010 HIGHLANDER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10308674February 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
ON AUGUST 11, 2007, MY FAMILY EXPERIENCED A HEAD ON COLLISION. WE WERE DRIVING A 2007 TOYOTA SIENNA. MY HUSBAND WAS DRIVING AND DIED AT THE SCENE. THE INVESTIGATION NEVER FOUND ANY REASON FOR THE CAUSE OF THE ACCIDENT. MY HUSBAND CROSSED THE CENTER LINE WHILE GOING ROUND A SLIGHT CURVE. HE WAS 47, POOR WEATHER WAS NOT ISSUE. IF THE ACCELERATOR ON THE SIENNA MALFUNCTIONED AND DID NOT RESPOND, THAT COULD DEFINITELY HAVE BEEN A FACTOR. OUR VAN HAD LESS THAN 3000 MILES ON IT. WE PURCHASED IN MAY 11, 2007. THE AUTOPSY FOR MY HUSBAND CAME BACK NEGATIVE FOR ANY MEDICAL CONDITION CONCERN. PLEASE INVESTIGATE OUR ACCIDENT REPORT AND BE SURE THE SAFETY AND RELIABILITY OF SIENNA'S IS SOUND. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 08/24/10 UPDATE 9/19/2011*CW
Crash:
Yes
Fire:
No
Injuries:
9
Deaths:
1
#10308698February 11, 2010
AIR BAGS:FRONTAL
YESTERDAY I HIT A DEER IN MY 2010 SIENNA. THE IMPACT WAS DIRECTLY IN FRONT OF THE DRIVER. THIS WAS A VERY HARD IMPACT AND MY AIRBAGS DID NOT DEPLOY. I BOUGHT THIS VAN BECAUSE OF TOYATA'S SAFETY REPUTATION. I HAVE 2 SMALL CHILDREN AND I AM VERY CONCERNED ABOUT THEIR SAFETY IN THIS VAN. I AM CONCERNED THAT IF I NEED THE AIRBAGS THEY WILL NOT DEPLOY AGAIN. I CAN SEND YOU A PICTURE OF THE ACCIDENT IF YOU LIKE. PLEASE CONTACT ME BY EMAIL . I AM TRYING TO DETERMINE MY NEXT ACTIONS CONCERNING MY FUTURE IN THIS VEHICLE AND WITH TOYOTA. MY FAMILIES SAFETY IS MY PRIORITY. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10308719February 11, 2010
STRUCTURE
THE SLIDING DOORS ON THE VAN FREEZE SHUT WHEN WEATHER IS COLD AND NOW ONE OF THEM CAN NOT BE OPENED EVEN IN WARM WEATHER. IT APPEARS THAT THE LOCK ON THE SLIDING DOOR WILL NOT DISENGAGE. THE SECOND DOOR IS STARTING TO FAIL AS WELL. I TOOK IT TO THE DEALER AND THEY SAID IT HAS NOT BEEN A PROBLEM WITH OTHER SIENNA VEHICLES BUT THERE ARE MANY COMPLAINT OF IT ON THE WEB. TOYOTA COULD NOT OPEN IT EITHER AND SUGGESTED I PAY $875.00 TO HAVE IT REPAIRED. THIS IS A SAFETY HAZARD BECAUSE YOU CAN NOT REMOVE CHILDREN FROM THE BACK OF THE CAR WITHOUT THEM CLIMBING TO ANOTHER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308739February 11, 2010
STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA XLE. THE PASSENGER RIGHT POWER SLIDER DOOR HAS STOPPED WORKING ABRUPTLY ON 1/1/2010 WHILE DRIVING. THE DAUGHTER WAS SITTING RIGHT NEXT TO THE DOOR. DEALER QUOTE IS 1400 DOLLARS TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308794February 11, 2010
AIR BAGS
02-08-2010 UNDER BAD SNOWING WEATHER CONDITION I FOUND THAT AIR BAGS WARNING LIGHT IS FLASHING ON DASHBOARD IN MY TOYOTA SIENNA CE 2006. 02-10-2010 I WAS IN KOONS TYSONS TOYOTA SERVICE CENTER 8610 LEESBURG PIKE, VIENNA, VA 22182 I GOT DIAGNOSTICS REPORT: 'FAULT CODE# B0111' AND I WAS "ADVISED THAT RIGHT SEAT (SIDE) AIRBAG NEEDS REPLACEMENT $945.50". BUT IT SEEMS TO ME THAT DIAGNOSTICS WASN'T DONE CAREFULLY. MY VEHICLE WAS IN OUTDOOR CONDITION UNDER SNOWING STORM. SERVICE CENTER HASN'T CHECKED ENGINE, TRANSMISSION, ELECTRIC, LIGHTS' (THERE ARE NO RECORDS ABOUT ENGINE, TRANSMISSION, ELECTRIC, LIGHTS'. IN THE REPORT). I KNOW THAT LEFT TAIL LIGHT DOESN'T WORK IN MY VEHICLE, BUT I DON'T SEE THAT THIS ISSUE IS MENTIONED IN THE DIAGNOSTICS REPORT. IT LOOKS LIKE THAT SERVICE CENTER HAS CHECKED ERROR CODE ONLY. SO I CAN'T TRUST THIS DIAGNOSTICS REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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