Toyota Sienna Complaints

9,048 consumer complaints on file.

#10320776March 18, 2010
ELECTRICAL SYSTEM
2006 TOYOTA SIENNA HAS SEVERAL ELECTRICAL PROBLEMS. I HAVE BEEN TAKING MY CAR TO THE DEALERSHIP OVER SIX TIMES TO REPAIR BUT IT IS THE SAME THING. CHECK ENGINE LIGHT COMES ON AND I LOOSE POWER ON THE FREEWAY AND I PULL OVER AND TURN OFF THE CAR AND RESTART IT AND IT WORKS AGAIN. I HAD FAULTY SLIDING DOOR AND FAULTY AIRBAG. I STILL HAVE CHECK ENGINE LIGHT COME ON AND POWER ISSUES THAT TOYOTA THAT WAS COVERED UNDER WARRANTY AND I HAVE EXTENDED WARRANTY BUT NOW THEY DO NOT WANT TO SERVICE MY CAR ANYMORE. THEY SAY I DON'T HAVE WARRANTY ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319751March 17, 2010
UNKNOWN OR OTHER
LTR FWD FM (IL) INQUIRING WHY HIS 2008 TOYOTA SIENNA IS NOT CURRENTLY UNDER RECALL FOR SUDDEN UNINTENDED ACCELERATION. *TGW THE CONSUMER WANTED TO KNOW THE DIFFERENCES, MECHANICALLY, TECHNOLOGICALLY AND ELECTRONICALLY BETWEEN HIS MODEL AND THOSE THAT ARE UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320501March 17, 2010
ENGINE AND ENGINE COOLING:ENGINE
DRIVING MY 2008 TOYOTA SIENNA AND IT FELT FUNNY AND I HEARD SOME RATTLING FROM UNDER THE HOOD. NO IDEA WHAT THE PROBLEM WAS BUT I KNEW THAT SOMETHING WAS DEFINITELY WRONG. I CHECKED THE OIL AND THE DIP STICK WAS COMPLETELY DRY! I PUT IN A FEW QUARTS OF OIL AND IT CAME OUT ALL OVER UNDERNEATH THE CAR AS I WAS DRIVING. HAD IT TOWED TO THE DEALER- THEY TOLD ME IT WAS A FAULTY RUBBER OIL LINE. I LOOKED IT UP ONLINE AND SEE THAT TOYOTA HAD NOT YET ISSUED A RECALL BUT IS REPLACING IT IN SOME VEHICLES. THE 2008 TOYOTA SIENNA IS NOT MENTIONED - BUT CLEARLY SHOULD BE. THIS IS A VAN THAT I DRIVE MY 2 CHILDREN AROUND - VERY CLEARLY A SAFETY ISSUE IF I DID NOT RECOGNIZE SOON ENOUGH THAT THE ENGINE HAD NO OIL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320513March 17, 2010
STRUCTURE
THE SLIDING PASSENGER DOOR ON MY MINIVAN DOES NOT OPEN FROM THE OUTSIDE. THIS STARTED WHEN THE VAN WAS LESS THAN ONE YEAR OLD AND UNDER WARRANTY. TOYOTA LUBED AND ADJUSTED IT AND SAID IT WAS OK. OVER THE NEXT 7 YEARS IT WOULD WORK FOR A WHILE AND THEN START AGAIN. TOYOTA CONTINUED TO LUBE AND ADJUST AND AT ONE POINT SAID THEIR ENGINEERS HAD REALIZED THAT THE SPRING WASN'T STRONG ENOUGH SO THEY PUT A HEAVIER SPRING IN IT. IT IS STILL NOT WORKING. NOW TOYOTA SAYS IT WON'T DO ANYTHING ELSE BECAUSE THE WARRANTY IS LONG GONE. I TOLD THEM THEY LUBED AND ADJUSTED ME OUT OF MY WARRANTY AND THEY NEVER FIXED IT. SO NOW I HAVE A DOOR THAT CANNOT BE OPENED FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320557March 17, 2010
VEHICLE SPEED CONTROL
2004 TOYOTA SIENNA - ERRATIC RPM IN DRIVE, SMOG STATIONS ARE NOT ABLE TO DO THE TEST, DUE TO ALLEGED CAR ELECTRONICS CONTROL ISSUE. THIS IS THE FIRST EVER SMOG TEST THAT WAS REQUESTED BY CALIFORNIA DMV FOR THIS NEW VEHICLE AFTER 5-YEARS OF USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320233March 16, 2010
VEHICLE SPEED CONTROL
WHEN STARTING TO ACCELERATE FROM A STOP AT A LIGHT, MY TOYOTA SIENNA SUDDENLY BOLTED FORWARD AS IF A BOULDER HAD BEEN DROPPED ON THE ACCELERATOR. I BRAKED AS HARD AS I COULD, BUT WAS ONLY ABLE TO KEEP THE SPEED DOWN TO ABOUT 40-45 MPH. EVENTUALLY, IT EITHER IT LET UP ON ITS OWN, OR I SHIFTED INTO NEUTRAL AND SLOWED, I AM NOT SURE WHICH -- IT HAPPENED SO FAST. I IMMEDIATELY GOT OUT OF MY CAR AND LOOKED TO SEE IF ANYTHING WAS ON THE ACCELERATOR, BUT THERE WAS NOTHING. I DO HAVE FLOOR MATS, BUT THEY ARE CUT TO AVOID THE PEDALS AND IN FACT WERE NOT CAUGHT ON THE PEDALS. THIS IS THE ONE AND ONLY TIME IT HAS HAPPENED. I REPORTED IT TO TOYOTA BUT THEY INFORMED ME THAT SIENNAS DO NOT HAVE THE PART THAT IS CAUSING THE SUDDEN ACCELERATION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320263March 16, 2010
VEHICLE SPEED CONTROL
WHAT HAPPENED TO THE PRIUS IN CALIFORNIA THE SAME DID HAPPEN TO US BACK IN 1999 WITH OUR TOYOTA SIENNA VAN. MY WIFE WAS DRIVING ON I-5 IN OREGON. SHE PRESSED THE GAS PEDAL TO OVERTAKE A CAR AND THEN WHEN SHE PRESSED THE BRAKE TO SLOW DOWN THE BRAKES DIDN'T WORK. SHE DROVE INTO THE HWY MEDIAN FENCE TO STOP THE CAR. WHEN WE CONTACTED TOYOTA, THEY DIDN'T ADMIT ANY FAULT WITH THEIR CAR (THE SAME WHAT THEY ARE DOING NOW) AND TOLD US IT WAS OUR FAULT THAT WE DO NOT KNOW HOW TO USE THEIR BRAKES. WE HAVE SEVERAL CARS BUT WE DIDN'T HAVE A PROBLEM WITH OTHER CARS. I DIDN'T BUY A TOYOTA AFTER THAT CRASH BUT I AM ALSO WORRIED WHO ELSE THE PART SUPPLIER HAS BEEN SUPPLYING PARTS TO. I CAN BE REACHED AT [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320299March 16, 2010
STRUCTURE
AT APPROXIMATELY 1500 ON 16 MAR 2010, I USED THE REMOTE TO OPEN THE POWER LIFTGATE ON MY 2007 TOYOTA SIENNA XLE MINIVAN. WHILE LOADING A CHILDREN'S TABLE, THE LIFTGATE STARTED TO CLOSE ON ITS OWN. I TRIED TO PREVENT THE GATE FROM CLOSING AS MY TWO YEAR OLD SON WAS IN THE PATH OF CLOSURE. I HAD TO HOLD THE GATE OPEN AS MUCH AS I COULD AND GRAB HIM AND PULL HIM DOWN AND AWAY TO PREVENT THE DOOR FROM SHUTTING AND POSSIBLY INJURING HIM. IN THE PROCESS, I STRAINED MY BACK. THE SAFETY FUNCTION OF THE POWER LIFTGATE SEEMED TO HAVE STOPPED FUNCTIONING AS WELL. SINCE THE INITIAL FAILURE EARLIER TODAY, THE PROBLEM WITH THE LIFTGATE OCCURS WHENEVER THE POWER FUNCTION IS USED TO OPEN THE DOOR. THE LIFTGATE OPENS AND CONTINUES UNTIL THE LIFTGATE REACHES ITS MAXIMUM OPENING THEN CLOSES ITSELF AUTOMATICALLY. WHEN THE POWER FUNCTION IS DISABLED, THE LIFTGATE FAILS TO REMAIN. OPEN. I HAVE NOT DONE ANY MAINTENANCE OR REPLACED ANY PARTS NOR HAVE I CONTACTED THE TOYOTA DEALER SERVICE DEPARTMENT IN REGARD TO THIS PROBLEM. I HAVE READ ONLINE THAT THIS PROBLEM IS A COMMON OCCURRENCE ON TOYOTA SIENNA MINIVANS WITH MULTIPLE REPORTS OF INJURIES OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10320344March 16, 2010
STRUCTURE
WE PURCHASED A 2004 TOYOTA SIENNA VAN. THE DRIVER'S DOOR HINGE HAS FAILED CAUSING THE ENTIRE DOOR TO HAVE TO BE REPLACED TO THE TUNE OF ABOUT 3K. IN SEARCHING THE INTERNET, 600,000 VEHICLES HAD THE SAME DEFECT TRACING BACK TO AN INDIANA FACTORY WELDING ISSUE. TOYOTA HAS NOT ISSUED A RECALL AND THE DEALERSHIP IS TELLING US IT IS OUT OF WARRANTY. HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2004_TOYOTA_SIENNA_COMMENTS_AND_COMPLAINTS_C202-6966-2004-303-1.HTML THERE ARE ALSO YOUTUBE VIDEOS DEPICTING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319700March 15, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
WHEN CHILD LOCK IS ON THE POWER DOOR ON PASSEGER SIDE CAN BE OPENED BY A 4 YEAR OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319883March 15, 2010
STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA, I AM EXPERIENCING A KNOWN ISSUE REGARDING MY POWER SLIDING DOORS. THEY SEEM TO POWER FORWARD AND BACK IF I MANUALLY USE THE HANDLES TO OPEN THE DOORS, BUT IF I USE THE AUTO-OPENING BUTTONS FROM INSIDE THE VAN THE DOORS TRY TO OPEN BUT THEY WONT UNLATCH SO THAT THE DOORS WILL SLIDE FROM OPEN TO CLOSE OR CLOSE TO OPEN. THIS HAS BEEN ONGOING FOR 1 YR NOW. I TOOK IT TO THE DEALER AND THEY INFORMED THAT IT WAS A KNOWN ISSUE THAT THEY DON'T SUPPORT. THEY TOLD ME THE COST WAS OVER $1K. I WOULD LIKE TO KNOW IF THERE IS ANYTHING MORE I AM ABLE TO DO. THANKS FOR YOUR TIME AND ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319884March 15, 2010
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WILL OPEN BUT NOT CLOSE AUTOMATICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319878March 15, 2010
STRUCTURE:BODY:DOOR
06 TOYOTA SIENNA LE PASSENGER SIDE AUTOMATIC DOOR DOES NOT WORK. I CANNOT OPEN IT MANUALLY OR AUTOMATICALLY. IT APPEARS THE MOTOR DIED. WE CANNOT USE THE DOOR AT ALL BECAUSE IT DOESN'T EVEN OPEN 1/2 WAY MANUALLY. MY CONCERN IS WITH THE KIDS GETTING OUT THE CAR ON THE STREET VERSUS THE SIDEWALK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319618March 15, 2010
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
HERE IS A LIST OF MECHANICAL MALFUNCTIONS INDICATING MANUFACTURING DEFECTS ON MY TOYOTA SIENNA. THE CURRENT MODELS RECALLED BY TOYOTA MOTORS DO NOT COVER ALL VEHICLES WITH DEFECTS. BASED ON MY PERSONAL EXPERIENCE IN THE PAST FEW YEARS, TOYOTA MOTORS HAVE A LOT OF LYING EMPLOYEES IN THEIR AUTHORIZED DEALERSHIP. IN SHORT, TOYOTA MOTORS PUT THEIR BUSINESS INTEREST WAY AHEAD OF THE LIFE SAFETY OF AMERICAN PEOPLE. I HOPE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WILL CHECK THIS MANNER AND ENFORCE PROPER REGULATION. UPDATED 03/14/10 *BF *TR THE CONSUMER STATED THE ENGINE WOULD STALL. THE DEALER REPLACED THE UPPER RADIATOR HOSE AND COOLANT. THE CONSUMER ALSO STATED HE HAD PROBLEMS STOPPING THE VEHICLE, WHICH LED TO AN ACCIDENT. UPDATED IVOQ 10/12/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10319625March 15, 2010
VEHICLE SPEED CONTROL
I HAVE A 2004 TOYOTA SIENNA, IT IS NOT RECALLED. MY TOYOTA VAN WOULD STRUGGLE TO GET MOVING ESPECIALLY GOING UP A SMALL INCLINE I WOULD HAVE TO PUSH THE GAS PEDAL TO THE FLOOR(THE CARS RPMS WOULD RACE) IN ORDER FOR IT TO MOVE, IT WAS LIKE GASPING FOR AIR. I BROUGHT IT TO TOYOTA AND THEY RAN THE TESTS AND SAID NOTHING WAS WRONG, IN THE END THEY CLAIMED IT WAS THE FLOOR MAT PREVENTING THE GAS PEDDLE FROM OPERATING PROPERLY. NOT POSSIBLE THE FLOOR MAT WAS NOT OUT OF PLACE BECAUSE OF STAINS ON THE FLOOR. THE FLOOR MAT IS HEAVY AND DOES NOT SLIDE AROUND. NOW I AM FRUSTRATED SO BROUGHT IT TO COTTMANS AUTOMOTIVE AND THEY RAN THE COMPUTER ON IT AND SAID NOTHING CAME UP ON THE COMPUTER AS NOT WORKING, IF IT KEEPS DOING IT BRING IT BACK. WELL NOW I KNOW WHETHER IT COMES OUT OR NOT THIS IS A COMPUTER PROBLEM. IT DOES NOT SHOW UP ON THE COMPUTER TESTS THEY RUN AND YOU CAN NOT DUPLICATE THE PROBLEM ON DEMAND. WITH ALL THE TROUBLES OCCURRING WITH TOYOTA, THEY ARE TRYING TO BLAME IT ALL ON FLOOR MATS, A COMPUTER PROBLEM WOULD BE MUCH MORE COSTLY TO REPAIR SOMETIMES COMPUTERS CAN TAKE CONTROL. I FIND IT VERY INTERESTING MY PROBLEM AND NOW THE PROBLEM WITH ACCELERATION IS ALL BLAMED ON FLOOR MATS? MY SIENNA IS STILL HAVING THE SAME PROBLEM NOT ABLE TO ACCELERATE AND JERKS WHEN IT DOES GET GOING. THIS IS OUR 4TH TOYOTA AND WE HAVE NEVER HAD ANY TROUBLE. IN ALL MY YEARS AS L LOYAL TOYOTA CUSTOMER I FIND THIS VERY SAD. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319580March 14, 2010
STRUCTURE
THE PASSENGER SIDE SLIDING DOOR ON 2004 TOYTA SIENNA IS NOT CLOSING. OUT IN COLD AND RAIN WITH KIDS FOR 45 MINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319381March 13, 2010
AIR BAGS:SIDE/WINDOW
2006 SIENNA AIRBAG LIGHT FLASHING. TECH IDENTIFIED DEFECTIVE PASSENGER SEAT AIRBAG ASSEMBLY ALTHOUGH AUTO WAS NEVER IN AN ACCIDENT. NO REASON FOR FAILURE GIVEN OTHER THAN "YOU NEVER KNOW ABOUT ELECTRONIC SYSTEMS." THE ONLY WAY TO RESET THE LIGHT IS TO REPLACE AIRBAG ASSEMBLY AT A COST OF $940+ WITH DIAGNOSTIC CHARGE AND WITH THAT YOU ONLY GET A 1 YEAR WARRANTY ON EQUIPMENT THAT ORIGINALLY LASTED SLIGHTLY OVER 4 YEARS. AS A CONSUMER YOU WOULD NEVER THINK THAT YOU WOULD HAVE TO REPLACE AN AIRBAG UNLESS THERE WAS AN ACCIDENT OR POSSIBLY IF YOU OWNED THE AUTO FOR MAYBE 10+ YEARS. IN ADDITION, THE WHOLE AIRBAG SYSTEM IS INOPERABLE ALTHOUGH IT HAS ONLY BEEN DETERMINED THAT THE PASSENGER SIDE AIRBAG IS DEFECTIVE. CONSEQUENTLY, THERE IS NO OPTION OTHER THAN TO REPLACE THE DEFECTIVE ASSEMBLY. IT IS HARD TO COMPREHEND WHY EQUIPMENT WITH MINIMAL WEAR AND TEAR WOULD BREAK BUT FROM OTHER REPORTS THIS SEEMS TO BE A NOT SO UNCOMMON OCCURRENCE FOR TOYOTA SIENNAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319391March 13, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES DID NOT RESPOND. COMING TO A RED LIGHT I APPLIED BRAKES WITH NO RESPONSE, SHIFTED TO NEUTRAL AND APPLIES BRAKES AGAIN. NO REACTION. :( RESULTED IN REAR ENDING ANOTHER VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10319386March 13, 2010
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA SLIDING DOOR CABLE SNAPPED. THE CABLE ON OUR SLIDING DOOR SNAPPED AND LEFT THE DOOR UNABLE TO BE OPENED OR CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319466March 13, 2010
STRUCTURE:BODY:DOOR, EQUIPMENT
WE BOUGHT A NEW-TO-US 2008 TOYOTA SIENNA WITH A POWER OPERATED PASSENGER DOOR. WITHIN 2 WEEKS OF PURCHASE WE PARKED IN OUR CHURCH PARKING LOT (NOT ON AN OBVIOUS INCLINE) AND PUSHED THE INTERNAL BUTTON FOR THE POWER DOOR. I WENT TO TAKE MY CHILD OUT OF HER CAR SEAT AND THE DOOR AUTOMATICALLY CLOSED ON ME. IT TOOK ALL MY FORCE TO KEEP IT OPEN. I LET IT SHUT, THEN REOPENED IT AND IT WOULD NOT LATCH AND KEPT FORCIBLY SHUTTING. I LITERALLY PROPPED THE DOOR OPEN AGAINST ITS WILL TO CLOSE WHILE MY CHILD EXITED. THE DEALER CANNOT DUPLICATE THE PROBLEM AND DOESN'T BELIEVE IT HAPPENED. WE ARE VERY CONCERNED ABOUT THIS ESPECIALLY BECAUSE THERE IS NO WAY TO MANUALLY DISENGAGE THE MOTOR AND STOP IT FROM FORCING ITSELF CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna