Toyota Sienna Complaints

9,048 consumer complaints on file.

#10322179March 25, 2010
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNE LE, WITH ONLY 56,000 MILES, PASSENGER SIDE POWER SLIDING DOOR MADE A GRINDING NOISE WHEN IT OPENED AND NOW IT WILL NOT CLOSE. DEALERSHIP REPAIR COSTS ARE BETWEEN $1,500 AND $2,000. THAT'S AN OUTRAGE, TO PAY THAT MUCH JUST TO SHUT THE DARN DOOR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322186March 25, 2010
LATCHES/LOCKS/LINKAGES
BACK SLIDING DOORS ON PASSENGER AND DRIVERS SIDE OF MY SIENNA 2007, DO NOT OPEN OR CLOSE CORRECTLY. THIS HAS BEEN OCCURRING SINCE APPROX AUGUST OF 2009. I DRIVE SCHOOL STUDENTS FOR A LIVING AND COULD NOT DO MY JOB TODAY BECAUSE OF THIS INCIDENT, ONCE AGAIN. IF THE DOORS ARE ON AUTOMATIC THE DRIVERS SIDE SLIDER WILL NOT CLOSE. WHEN AUTOMATIC IS TAKEN OFF, YOU STILL CAN'T CLOSE IT WITHOUT MY HUSBAND DOING WHATEVER IT IS THAT HE DOES, ONLY FOR IT TO HAPPEN AGAIN. THE PASSENGER SIDE IS A PROBLEM ON A DAILY BASIS, WHEN YOU TRY TO OPEN FROM OUTSIDE, YOU CAN'T, IT HAS TO BE DONE BY THE AUTOMATIC BUTTON. NOW MY SAFTEY CONCERN IS THAT THE DRIVER'S SIDE DOOR DOES NOT LATCH AND THE DOOR REMAINS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321891March 24, 2010
ENGINE AND ENGINE COOLING
THE SLIDING AUTOMATIC DOOR ON MY 2003 TOYOTA SIENNA FREQUENTLY CLOSES WITHOUT WARNING AND SEVERAL TIMES IT HAS CLOSED ON MY DAUGHTER. IT IS SUPPOSE TO HAVE A SENSOR THAT WOULD PREVENT IT FROM COMPLETELY CLOSING IF SOMETHING OR SOMEONE IS IN THE WAY BUT IT DOESN'T WORK. I'VE HAD TO PULL MY DAUGHER WAY FROM THE DOOR AS IT WAS PRESSING AGAINST HER. THIS IS A REAL SAFETY CONCERN. THE VAN HAS ALSO RECENTLY BEGUN TO "AUTOMATICALLY" LOCK WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321753March 24, 2010
UNKNOWN OR OTHER
BOTH REAR SLIDING DOORS REFUSE TO OPEN, INTERMITTENTLY AND RANDOMLY. THIS ISSUE HAPPENS WHEN WEATHER IS SOMEWHAT COLD AND WET FOR THE MANUAL SLIDING DOOR. FOR THE "AUTOMATIC" DOOR, IT HAPPENS CONTINUOUSLY. WE'VE HAD THE MOTOR REPLACED IN THE AUTOMATIC DOOR AND IT FIXED THE PROBLEM FOR 2 YEARS...BUT NOW IT HAS HAPPENED AGAIN. KIDS HAVE HAD TO GET INTO AND OUT OF THE CAR VIA THE BACK HATCH. MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321779March 24, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
RIGHT SIDE POWER SLIDING DOOR STICKING. MUST MANUALLY PULL HANDLE TO GET DOOR TO UNLATCH. ONCE THE DOOR IS IN MOTION, YOU CAN CONTROL(OPEN/CLOSE) WITH KEY CHAIN CONTROLLER OR BOTH POWER BUTTONS INSIDE VEHICLE. SAME PROBLEM IF THE DOOR IS IN OPEN POSITION, DOOR LATCH WILL NOT RELEASED WITH ANY POWER BUTTONS, MUST MANUALLY PULL HANDLE TO GET DOOR TO UNLATCHED. DEALER CLEANED AND LUBED DOOR ON 8-29-2008 AT 84,734 MILES. CHARGED $21 FOR SERVICE. LATER IN EVENING SAME PROBLEM OCCURED, I TOOK THE SIENNA BACK TO DEALERSHIP THE NEXT DAY. SERVICE TECHNICIAN SAID IT NEEDED A NEW(DOOR) MOTOR AND WOULD COST $1,500. I WAS SHOCKED SINCE THE DAY BEFORE THEY HAD CLAIMED EVERYTHING WAS OK AND IT WAS ONLY $21. NEEDLESS TO SAY, THE DOOR HAS NOT BEEN FIXED, I FEEL IT IS A MAJOR SAFETY CONCERN AND IT IS SAD TO LEARN THAT THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEM. THE PROBLEM SEEMS TO BE CONSISTENT BETWEEN 75,000 TO 85,000 MILES. WOULD APPRECIATE IF YOU COULD LOOK INTO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321640March 23, 2010
EQUIPMENT, UNKNOWN OR OTHER
WHILE I WAS TRYING TO OPEN MY 2004 TOYOTA SIENNA PASSENGER POWERED SLIDING DOOR THE CORD RIPPED. IT IS TOO COSTLY FOR US TO REPAIR THIS ITEM AND I CAN NOT USE THE DOOR WITH CHILDREN AS IT IS TO HARD TO OPEN FOR A MINOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321343March 22, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVERS SIDE AND PASSENGER SIDE DOORS BECAME STUCK. THE DOOR WAS REPAIRED TWICE BY THE DEALER. THE DOOR IS CURRENTLY BEING REPAIRED AGAIN BY THE DEALER. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE CURRENT MILEAGE WAS 40,000. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321390March 22, 2010
LATCHES/LOCKS/LINKAGES
2003 SIENA, SLIDING DOORS DON'T WORK AT ALL. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321234March 21, 2010
STRUCTURE:BODY:DOOR
UPON ARRIVAL AT A LOCAL BAKERY MY HUSBAND WAS ATTEMPTING TO EXIT FROM THE REAR DRIVER'S SIDE POWER DOOR IN OUR 2004 TOYOTA SIENNA WHEN THERE WAS A LOUD NOISE AND THE DOOR STOPPED MOVING AND ONLY OPENED A THIRD OF THE WAY. HE MANAGED TO SQUEEZE OUT AND CLOSE THE DOOR. UPON LOOKING AT THE DOOR WE CAME TO FIND THAT THERE IS A CABLE ON THE OUTSIDE OF THE VEHICLE THAT OPERATES THE DOOR AND IT WAS FRAYED AND WOULD NOT ALLOW THE DOOR TO OPEN ANYMORE THAN A THIRD OF THE WAY. AFTER SEEING THAT WE WALKED AROUND TO THE OTHER SIDE OF THE VEHICLE AND FOUND THAT THE CABLE FOR THE PASSENGER SIDE DOOR HAS THE COATING OFF OF IT AND COULD END UP DOING THE SAME THING. WE HAVE NOT YET GOTTEN ANY QUOTES BUT FROM LOOKING ONLINE IT'S GOING TO BE IN THE THOUSANDS. THANKFULLY AT THIS TIME I HAVE NO CHILDREN, BUT IF I DID, NOT BEING ABLE TO OPEN THE DOOR AND GET MY CHILD OUT SAFELY WOULD BE A MAJOR CONCERN. I LOVED TOYOTA UNTIL THIS HAPPENED TO MY VEHICLE AND COME TO FIND THERE ARE OTHER'S IN MY SHOES. I KNOW THAT BECAUSE OF THE MILEAGE ON MY CAR I WOULD NEVER SEE COMPENSATION, BUT I DO WANT TO VOICE MY SAFETY CONCERN WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321195March 20, 2010
STRUCTURE:BODY
THE WELD ON THE DRIVERS SIDE DOOR HAS COME LOOSE. IT IS THE WELD THAT HOLDS THE BRACKET WHICH IS ATTACHED TO THE HINGE WHICH CONTROLS THE DOOR STOPPING AT CERTAIN INTERVALS WHEN OPENING AND CLOSING IT. THIS IS A SAFETY ISSUE WITH RESPECT TO OPENING AND CLOSING THE DOOR ALONG STREETS AS WELL AS AN ISSUE IN THE WIND. THE DOOR COULD BE DAMAGED ALONG WITH INJURY TO THE DRIVER. THE DOOR STILL OPENS AND CLOSES , BUT POPS LOUDLY WHEN USING IT. THERE ARE MANY POSTS CONCERNING THIS PROBLEM ON THE INTERNET. SEEMS TOYOTA HAS IGNORED IT OVER THE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321199March 20, 2010
VEHICLE SPEED CONTROL
INVOLUNTARY ACCELERATION. THE FAILURE HAPPENED WITHIN THE FIRST 30 MILES THAT WE HAD POSSESSION OF THE VEHICLE. THERE WAS ONLY 430 MILES ON THE VEHICLE. THE VEHICLE IS CURRENTLY AT TOYOTA BODY SHOP AND WE ARE AWAITING DISPOSITION OF THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10321006March 19, 2010
VEHICLE SPEED CONTROL, EQUIPMENT
I WAS ACCELERATING AWAY FROM A TRAFFIC LIGHT, MAKING A LEFT TURN FROM 1300 EAST ONTO FT. UNION BLVD, AND THE VEHICLE CONTINUED TO ACCELERATE RAPIDLY EVEN AFTER I REMOVED MY FOOT FROM THE ACCELERATOR. I PROMPTLY PLACED THE TRANSMISSION IN NEUTRAL, BRAKED RAPIDLY, AND NARROWLY AVOIDED REAR-ENDING THE CAR IN FRONT OF ME. I COULD NOT TELL IF THE GAS PEDAL WAS STUCK ON THE FLOOR MATS, BUT REARRANGED THEM QUICKLY AND THE ENGINE RPMS QUICKLY DROPPED TO AN IDLE SPEED. THIS WAS THE ONLY TIME THIS HAS OCCURRED. SEVERAL DAYS LATER, I TOOK THE CAR TO THE LOCAL TOYOTA DEALER, LARRY MILLER OF MURRAY, UT. I SPOKE WITH THE MANAGER ABOUT THE PROBLEM, HE EXAMINED MY CAR, INFORMED ME THAT IT WAS NOT PART OF THE RECALL, ASSERTED THAT THERE HAD BEEN NO REPORTS OF ISSUES WITH THE 2004 SIENNA, AND THAT THE PEDAL ON MY CAR WAS NOT OF THE TYPE IMPLICATED IN THE RECALLS. HE HAD ME TAKE THE CAR TO THEIR SERVICE DEPARTMENT FOR FURTHER INSPECTION AND TESTING. THEY DID NOT FIND ANY FAILURE CODES PRESENT AND NO CHECK LIGHTS WERE ON. THEY TEST DROVE THE CAR 10 MILES, BUT WERE UNABLE TO REPLICATE THE PROBLEM. NO PARTS WERE REPAIRED NOR REPLACED. NO FURTHER ACTION WAS TAKEN BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321030March 19, 2010
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER STEERING GOES IN AND OUT ON THE VEHICLE. THIS HAS BEEN RE-OCCURRING PROBLEM FOR THE PAST SIX MONTHS. THE STEERING WILL GO OUT WHILE MAKING A LEFT OR RIGHT HAND TURN. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE WAS 163000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321034March 19, 2010
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR ON THE VEHICLE DOES NOT WORK PROPERLY. THE DOOR GETS JAMMED AND WILL NOT CLOSE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET A NEW MOTOR FOR THE DOOR. THE DEALER STATED THE PROBLEM IS WITH THE CABLE BUT THE CONTACT WOULD HAVE TO GET A NEW MOTOR IN ORDER TO REPLACE THE CABLE. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE IS 160000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321078March 19, 2010
LATCHES/LOCKS/LINKAGES
A BROKEN CABLE INTERFERES WITH THE PROPER OPERATION OF MY SLIDING DOOR AND COULD MAKE IT DIFFICULT TO EXIT THE CAR IN AN EMERGENCY. THE CABLE THAT OPENS AND CLOSES THE PASSENGER SLIDING DOOR RUSTED AND SNAPPED A FEW WEEKS AGO. I FOUND THAT A LOT OF OTHER CUSTOMERS HAVE A SIMILAR ISSUES AND MANY OF THEM COMMENTED THAT NOT ONLY IS THE PART EXPENSIVE, BUT THE REPLACEMENT OF THE PART ALSO APPEARS TO BE A MAJOR EXPENSE. IT DOES NOT APPEAR THAT THIS ISSUE IS COVERED BY A RECALL, BUT THE LARGE NUMBER OF COMPLAINTS ENTERED AT NHTSA.GOV DOES SUGGEST THAT THERE IS A SYSTEMATIC PROBLEM WITH THIS CABLE. I CALLED THE "TOYOTA CUSTOMER EXPERIENCE CENTER" THREE TIMES IN THE LAST WEEK. EACH TIME, I WAITED ON HOLD FOR ~45 MINUTES BEFORE HANGING UP. IT DOES NOT APPEAR THAT THEY HAVE AN E-MAIL ADDRESS TO REGISTER A COMPLAINT. THUS, I AM WRITING TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320638March 18, 2010
STRUCTURE
POWER SLIDING DOOR ON DRIVER'S SIDE IS STUCK OPEN. NO WAY TO CLOSE IT MANUALLY. UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320683March 18, 2010
VEHICLE SPEED CONTROL
2004 TOYOTA SIENNA LURCHES UPON ACCELERATION AFTER BRAKING. AFTER BREAKING FOR A TURN OR ANY OTHER REASON THE CAR WILL NOT RESPOND TO ACCELERATION AND THEN LURCH OR ACCELERATE QUICKLY. I WAS TOLD BY TOYOTA THAT THIS WAS A ELECTRONIC FUNCTION OF THE CAR AND IT IS NORMAL. THIS IS NOT NORMAL AND WILL LEAD TO TRANSMISSION REPAIRS OR AN ACCIDENT. THIS OCCURS ALL THE TIME AND HAS NOT BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318665March 18, 2010
SERVICE BRAKES, HYDRAULIC
2006 TOYOTA SIENNA. CONSUMER STATES OSCILLATION PROBLEMS WITH VEHICLE. *TGW THE CONSUMER STATED HE WAS DRIVING DOWN FROM THE TOP OF A MOUNTAIN AND HE APPLIED THE BRAKES TO LIMIT HIS SPEED. THE RIGHT FRONT WHEEL WENT INTO A VIOLENT OSCILLATION AND HE WAS BARELY ABLE TO CONTROL THE VEHICLE. HE STOPPED BRAKING AND SHIFTED INTO A LOWER GEAR. HE APPLIED THE BRAKES AGAIN AND THE OSCILLATION RETURNED. WHEN HE REACHED THE BOTTOM OF THE HILL, THE OSCILLATION WENT AWAY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. UPON, INSPECTION THE DEALER STATED THERE MAY HAVE BEEN A PROBLEM WITH THE ABS, BUT THEY COULD NOT VERIFY IT. ON DECEMBER 11, 2009 THE PROBLEM OCCURRED AGAIN. THE CONSUMER WAS DRIVING NORTH DOWN A GRAPEVINE INCLINE, WHEN THE RIGHT FRONT WHEEL STARTED TO OSCILLATE. THE CONSUMER IMMEDIATELY DOWN SHIFTED AS HE WAS MUCH MORE PREPARED. THE PROBLEM OCCURRED AGAIN ON FEBRUARY 13, 2010 WHILE DRIVING ON A FLAT SECTION OF A HIGHWAY. HE APPLIED THE BRAKES AND BOTH WHEELS STARTED TO OSCILLATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320708March 18, 2010
STRUCTURE:BODY:DOOR
2005 TOYOTA SIENNA. 60,000 MILES. ON 06/2009 PASSENGER SIDE POWER SLIDER DOOR BROKE. WOULD NOT OPEN OR CLOSE. TOYOTA DEALER SAYS THE CABLE/MOTOR BROKE AND THIS IS A KNOWN COMMON PROBLEM. TOYOTA WANTED $1500 TO FIX IT. THEY MANAGED TO MAKE IT WORK MANUALLY. DEALER RECOMMENDED COMPLAINT TO NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320714March 18, 2010
SEAT BELTS
REAR PASSENGER SIDE SEAT BELT NOT WORKING. 2005 SIENNA, 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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