Toyota Sienna Complaints

9,048 consumer complaints on file.

#10327825April 27, 2010
STRUCTURE:BODY:DOOR
DRIVERS SIDE PASSENGER SLIDING DOOR WILL NOT OPEN. THIS OCCURRED ON APRIL 27TH 2010. I WAS TRYING TO OPEN THE DOOR TO LET MY CHILDREN OUT OF THE VAN, AND IT WOULDN'T BUDGE. I CHECKED TO MAKE SURE THAT THE DOORS WERE UNLOCKED. THEY WERE BUT DOOR STILL WOULD NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327699April 27, 2010
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT SPEEDS OF 20 MPH OVER A SPEED BUMP, THE SPARE TIRE FELL OFF FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327722April 27, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC AND TESTING. THE DEALER ADVISED THAT THE VEHICLE CONVERTER FOR THE EXHAUST SYSTEM NEEDED TO BE REPLACED AT THE OWNERS EXPENSE. THE DEALER ADVISED THAT THE CONVERTER FOR THE EXHAUST SYSTEM CAN ONLY BE REPLACED IN CALIFORNIA. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT DOES NOT FEEL LIKE TRAVELING FROM FLORIDA TO CALIFORNIA. THE CONTACT STATED THAT HE HAS LOWER FUEL MILEAGE AS A RESULT OF THE EXHAUST SYSTEM DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE APPROXIMATE CURRENT MILEAGE WAS 112,000. RG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327733April 27, 2010
LATCHES/LOCKS/LINKAGES
I OWN TWO TOYOTA SIENNA MINIVANS, MODEL YEARS 2000 AND 2001. OF THE 10 DOORS ON THESE TWO VEHICLES, THE HANDLES ON SIX ARE BROKEN OFF. THIS HAPPENED DURING NORMAL USE. IN SEARCHING INTERNET SITES, I FOUND COMMENTS THAT SIENNA VANS ARE KNOWN FOR THIS DEFECT. THE DEFECTS HAVE OCCURRED AT DIFFERENT TIMES OVER THE PAST TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327784April 27, 2010
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED WITH THE PASSENGERS SIDE SLIDING DOOR OPEN, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. SHE ATTEMPTED TO UTILIZE THE KEYLESS REMOTE BUT TO NO AVAIL. SHE THEN ATTEMPTED TO CLOSE THE DOOR MANUALLY BUT WHEN DOING SO, BROKE A CABLE. THE DOOR WAS NO LONGER BEING UTILIZED DUE TO THE MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 74,412. UPDATED 10/13/10*BF UPDATED 10/19/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327366April 26, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 TOYOTA SIENNA. ORIGINAL RADIATOR REPLACED DUE TO LEAK @ 21K MILES. RADIATOR REPLACED A SECOND TIME DUE TO LEAKS AT TOP L & R SIDES, NEAR END TANKS @ 80K MILES. RADIATOR IS NOW IN NEED OF ANOTHER REPLACEMENT @130K MILES DUE TO LEAKS AT THE SAME LOCATION. ALL RADIATORS HAVE BEEN REPLACED BY TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327499April 26, 2010
STRUCTURE:BODY:DOOR
THE POWER SIDE DOOR CABLE ON MY 2004 SIENNA IS CRACKING. THE CABLE HASN'T SNAPPED, YET, BUT IF WE KEEP USING THE DOOR, IT WOULD, CREATING A VERY HAZARDOUS SITUATION. THE DOOR IS UNUSABLE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327542April 26, 2010
VISIBILITY
THE CONTACT OWNS 2010 TOYOTA SIENNA. THE CONTACT WAS DRIVING AT 65MPH WHEN SUDDENLY THE SUN ROOF EXPLODED. SHE WAS NOT SURE WHAT HAPPEN AS SHE DROVE THE VEHICLE HOME .AFTER THE EXPLOSION AND CALL THE DEALER. THEY STATED THEY WILL TAKE INSPECTS THE DAMAGES BUT CANNOT GUARANTEE THE WARRANTY OR IF SHE WOULD HAVE TO PAY THE COST ON THE REPAIRS. SHE THEN CALL THE INSURANCE COMPANY FILE A CLAIM SET AN APPOINTMENT FOR THEM TO INSPECT THE DAMAGES. NO ONE WAS INJURED BECAUSE THE COVER OF THE SUN ROOF WAS CLOSED BUT THERE IS A HOLE IN THE TOP OF HER VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 5,900.....MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327572April 26, 2010
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
I HAVE AN INTERMITTENT FAILURE WITH THE ANTI-SKID. ONCE OR TWICE A MONTH I WILL BE TURNING WITHOUT ANY BRAKES ON AND THE ANTI-SKID LIGHT COMES ON AND THE CAR BEHAVES LIKE IT IS TRYING TO COMPENSATE FOR A SKID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327590April 26, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE CONTACT EASED PRESSURE OFF THE ACCELERATOR PEDAL BUT THE VEHICLE SUDDENLY ACCELERATED. HE DEPRESSED THE BRAKE PEDAL TO PREVENT THE VEHICLE FROM CRASHING INTO ANOTHER VEHICLE IN FRONT. THE VEHICLE CONTINUED TO ACCELERATE UNTIL HE TURNED OFF THE IGNITION. WHEN HE RESTARTED THE VEHICLE, IT SEEMED TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT THE PROBLEM WAS CAUSED BY THE FLOOR MAT. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. UPDATED 06/25/10.*LJ UPDATED 06/29/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327650April 26, 2010
VEHICLE SPEED CONTROL
ENGINE ACCELERATED WHILE PARKING IN A PARKING SPOT AND CRASHED INTO A POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10327347April 25, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
SIENNA 2004 LE ATTEMPTING TO OPEN THE PASSENGER SIDE REAR POWER SLIDING DOOR THE MECHANISM MADE A CLICKING SOUND AND THE CABLE SNAPPED. THE MOTOR STILL APPEARS TO BE FUNCTIONING BUT ONE OF THE 2 CABLES OPERATING THE DOOR (BRAIDED METAL CABLE) SNAPPED AND NOW THE DOOR ONLY SLIDES PART WAY OPEN IN THE 'MANUAL' MODE. I HAVE ONLY 83,000 KMS ON THIS 2004 SIENNA LE AND WAS SHOCKED TO SEE THIS FAILURE. HOWEVER, I FEEL LUCKY THAT NEITHER OF MY CHILDREN WERE INJURED BY THE CABLE OR MECHANISM FAILURE. NOW I AM OPERATING THE DOOR IN MANUAL MODE BUT IT IS NOT OPENING CORRECTLY AND I AM WORRIED THAT IT MAY OPEN INCORRECTLY AND CAUSE A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327293April 24, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
SIDE SLIDING DOOR CABLE/MOTOR BROKE. THERE IS NO WAY TO MANUALLY CLOSE DOOR WHEN THIS HAPPENS. I HAD TO DRIVE A CONSIDERABLE DISTANCE WITH 3 LITTLE KIDS IN THE CAR AND THE SIDE DOOR OPEN. TOYOTA HAS TO REPLACE THE CABLE AND MOTOR ASSEMBLY AND WILL CHARGE $1800 TO DO THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327111April 23, 2010
STRUCTURE:BODY:DOOR
I WAS SHUTTING DOOR WHEN POWER SLIDING DOOR STUCK HAD TO MANUAL OVERRIDE TO SHUT. CABLE BROKE. BROUGHT TO DEALER THEY CUT THE CABLE TO ALLOW DOOR TO OPEN. THEN OTHER DOOR HAD SAME THING HAPPEN 6 HOURS LATER. BOTH DOORS, DIFFERENT INCIDENTS, SAME DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327166April 23, 2010
STRUCTURE
THE AUTOMATIC SLIDING DOORS ON OUR 2004 TOYOTA SIENNA WILL NOT OPEN OR CLOSE. THIS LOCKS MY CHILDREN IN THE BACK WITHOUT SAFE ACCESS TO EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327185April 23, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 50 MPH DOWN AN OFF RAMP, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES THEN ENGAGED WITHOUT DRIVER INTENT, RAPIDLY DECREASING THE VEHICLE SPEED FROM 50 MPH TO 20 MPH. THE DEALER ADVISED THERE WERE NO FAILURES WITHIN THE VEHICLE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327235April 23, 2010
STRUCTURE:BODY:DOOR
WE HAVE A 2006 TOYOTA SIENNA THAT WE HAVE HAD FOR 3 YEARS. YESTERDAY THE PASSENGER SIDE AUTOMATIC DOOR JAMMED. I HAD TO MANUALLY CLOSE IT AS FAR AS I COULD. I HAD TO DRIVE AROUND WITH IT PARTIALLY OPEN. WHEN I GOT HOME I GOT DOWN UNDER IT AND NOTICED THAT A PIECE OF PLASTIC CASING THAT SURROUNDS THE CABLE(THAT SHUTS THE DOOR) WAS CRACKED OPEN, IT HAD SPLIT OFF OF THE CABLE AND WAS WRAPPING ALL AROUND THE WHEELS THAT SLIDE IN THE CHANNEL THAT SHUTS THE DOOR. THERE WAS ALSO A LARGER PIECE OF PLASTIC THAT HAD BROKEN OFF SOMEWHERE UP INSIDE THE DOOR. NOW THE AUTOMATIC DOOR WON'T WORK AT ALL, NOR WILL IT OPEN OR SHUT MANUALLY WITHOUT A LOT OF FORCE. I CALLED THE DEALERSHIP AND FOUND OUT THAT THERE WAS NOT A RECALL ON THIS WHICH IS SURPRISING US BECAUSE OF ALL OF THE COMPLAINTS ONLINE ABOUT THIS PROBLEM. THE DEALER INFORMED ME THAT IT WOULD COST $1200-1500 TO FIX THE PROBLEM BECAUSE THE CABLE IS COMBINED WITH THE MOTOR. OBVIOUSLY THE DESIGN IS INFERIOR AND THEY HAVE USED CHEAP PLASTIC PARTS IN THE MANUFACTURING. I ALSO THINK TOYOTA IS PRICE GOUGING BECAUSE THEIR DESIGN IS COMBINED INTO A "ONE UNIT" PRICE TO FIX THIS PROBLEM. NOW WE ARE GOING TO BE FORCED TO CUT THE CABLE THAT RUNS THE AUTOMATIC DOOR, JUST TO BE ABLE TO OPERATE THE DOOR MANUALLY. WHO CAN AFFORD TO PUT OUT THAT KIND OF MONEY FOR A DOOR MOTOR? MY VEHICLE ONLY HAS 68,000 MILES ON IT. PLEASE HELP US. HELP THE LITTLE GUY. TOYOTA HAS ALREADY GIVEN OUT EXTENDED WARRANTY/RECALLS ON THIS VEHICLE FOR THE TWO FRONT DOORS - POPPING. AND THE REAR HATCH STRUTS. I THINK THIS PROBLEM SHOULD BE ADDED TO THIS LIST. TOYOTA NEEDS TO BE HELD RESPONSIBLE FOR THIS POOR WORKMANSHIP. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327006April 22, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE CABLE TO THE AUTOMATIC PASSENGER SIDE SLIDING DOOR RUSTED AND SNAPPED. WE PUSHED THE BUTTON BY THE STEERING WHEEL TO MAKE IT A MANUAL DOOR SINCE IT WAS GOING TO COST BETWEEN 1,400 AND 1,600 DOLLARS DEPENDING ON THE DEALERSHIP WE ASKED. HOWEVER THE ONLY WAY TO CLOSE THE DOOR ONCE FULLY OPENED IS TO REACH INSIDE THE DOOR AND PULL THE INSIDE HANDLE TO UNLOCK THE HOLDING MECHANISM TO KEEP THE DOOR FROM SLIDING SHUT. MY 10 YEAR OLD SON WAS GETTING OUT OF THE CAR AND SHUTTING THE DOOR BY USING THE INSIDE HANDLE TO UNLATCH THE DOOR WHEN HIS FINGERS WERE SMASHED IN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10327031April 22, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
SIENNA 2004 XLE VAN. THE REAR SIDE POWER DOOR STOPPED WORKING. THE CABLE HAD BROKEN AND HENCE THE POWER DRIVE FOR OPENING AND CLOSING THE DOOR WOULD NOT WORK. THE DOOR COULD BE OPENED BY SLIDING THE DOOR MANUALLY. I TOOK THE VAN INTO THE DEALERSHIP TO HAVE THE PART REPLACED. THEY WERE UNABLE TO GET TO THE REPAIR AND WE WERE LEAVING TOWN. I ASKED THEM IF THE CAR WAS SAFE TO DRIVE AS THERE WAS NO WAY TO DISABLE THE DOOR FROM USE AND THERE WOULD BE CHILDREN IN THE REAR WHO WOULD BY HABIT REACH TO OPEN THE DOOR. THE SERVICE MANAGER ASSURED ME IT WAS FINE - ONLY DIFFICULT TO OPEN MANUALLY AND EVEN CAME TO THE VEHICLE TO DEMONSTRATE. THE NEXT MORNING, MY HUSBAND DROVE THE VAN TO ON ERRANDS BEFORE LOADING UP TO TAKE IT ON VACATION. HE UNTHINKINGLY OPENED THE REAR PASSENGER DOOR RESULTING IN THE FAR BACK SIDE WINDOW SHATTERING AND THE DOOR FALLING OFF ONTO THE GROUND. IF THERE HAD BEEN SOMEONE SEATED IN THE VEHICLE, THEY WOULD HAVE BEEN COVERED IN GLASS. IF A CHILD HAD OPENED THE DOOR, IT WOULD HAVE FALLEN ON HIM. WE TOOK THE VAN TO THE DEALERSHIP AND CALLED THE TOYOTA CORPORATE LINE - BOTH REFUSED TO ACKNOWLEDGE THAT THE ISSUE WAS A SAFETY PROBLEM WE TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP WHO TOLD US THAT THE CABLE SYSTEM WAS NO LONGER AVAILABLE AND HAD BEEN REPLACED BY A DIFFERENT SYSTEM WHICH MAY HAVE BEEN BECAUSE OF THE POTENTIAL SAFETY AND POOR ENGINEERING DESIGN. I WROTE LETTERS TO TOYOTA BUT RECEIVED NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327063April 22, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS WOULD NOT OPEN INTERMITTENTLY. ALSO, THE SLIDING DOOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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