Toyota Sienna Complaints

9,048 consumer complaints on file.

#10424036September 7, 2011
STRUCTURE:BODY:DOOR
RIGHT REAR SLIDING POWER SLIDING DOOR CABLE BROKE RENDERING THE DOOR INOPERABLE. CABLE SNAPPED WITH THE DOOR IN THE OPEN POSITION AND DOOR COULD NOT BE CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424055September 7, 2011
STRUCTURE:BODY
SLIDING DOOR WILL NOT OPEN ELECTRICALLY AND/OR MANUALLY. CLICKS WHEN ACTIVATED BUT DOESN'T OPEN EITHER WAY. DISCONNECTED BATTERY AS SUGGESTED BY DEALER, TO RESET THE MECHANISM, BUT TO NO AVAIL; STILL DOESN'T WORK AND IS A LARGE PAIN TO DEAL WITH! IT FORCES ENTRY ON THE DRIVERS SIDE ONLY AND THAT IS NOT SAFE WHEN THERE IS SPEEDING BY ONLY A FEW FEET AWAY WITH TRAFFIC! THERE ARE THOUSANDS OF COMPLAINTS IN ALL THE TOYOTA FORUMS ON THE NET. I THINK IT IS PAST TIME FOR A FACTORY RECALL ON THESE AUTOMATIC SLIDING DOORS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424159September 7, 2011
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR ON MY TOYOTA SIENNA STOPPED WORKING. IT IS VERY DIFFICULT TO OPEN WHEN THE POWER UNIT DOES NOT WORK. THIS SEEMS TO BE A VERY COMMON PROBLEM. REPAIR SHOPS GENERALLY CHAGE OVER $1000 TO FIX IT (WE WERE QUOTED $1200) AND IT MAKES ONE SIDE OF THE VEHICLE PRACTICALLY INESCAPABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424188September 7, 2011
SEAT BELTS
BOTH THE DRIVER'S AND PASSENGER'S SIDE SEAT BELT REPEATEDLY CATCH SO THAT THEY ARE STUCK AND FULLY EXTENDED. OFTEN IT TAKES HOURS TO WIGGLE THE SEAT BELTS BACK INTO POSITION SO THAT THEY ACTUALLY ROLL FREELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424013September 6, 2011
POWER TRAIN
SOME TIMES WHEN AT TRAFFIC LIGHTS THE ACCELERATOR PEDAL IS HARD TO PUSH(GO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423063September 2, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422814August 31, 2011
AIR BAGS
AIR BAG LIGHT FLASHING SINCE CAR WAS NEW. DEALER FOUND NO CODES IN SYSTEM AND TURNED LIGHT OFF, SAID NOTHING WAS WRONG. LIGHT CONTINUED TO COME ON FOR A MONTH OR SO AND THEN GO OFF, THEN REPEAT THE PROCESS OF COMING ON AND OFF, FOR THE NEXT FEW YEARS. NOW DEALER SAYS IT NEEDS A NEW AIR BAG FOR $4,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422727August 31, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE ATTEMPTED TO OPEN THE FRONT DRIVERS SIDE DOOR, BUT THE DOOR WOULD NOT OPEN UNTIL EXCESSIVE FORCE WAS USED. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN WHEN THE BUTTON ON THE KEY FOB WAS ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422648August 30, 2011
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THE PASSENGER SIDE AUTOMATIC SLIDING DOOR JAMMED IN AN OPEN POSITION AND WOULD NOT CLOSE. THE DOOR EVENTUALLY CLOSED AFTER CONSTANT FORCE WAS APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE DOOR WOULD REQUIRE SEVERAL REPLACEMENT PARTS WHICH INCLUDED THE SLIDING DOOR BRACKET, MOTOR, HINGE ASSEMBLY, AND DOOR WEATHER STRIP. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,469. UPDATED 11/03/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422299August 28, 2011
ELECTRICAL SYSTEM
TOYOTA SIENNA 2006 (XLE LIMITED) SLIDING DOOR PROBLEM: SLIDING DOOR ON DRIVER'S SIDE GOT STRUCK WHEN OPENED AND NEVER CLOSING BACK. SHOWED IT TO DEALER AND HE CONFIRMED THAT THE MOTOR FAILED AND NEED A REPLACEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422317August 28, 2011
STRUCTURE
CRACKS IN DASHBOARD FROM DOOR TO DOOR .... OUR SIENNA HAS BEEN GARAGED FOR ABOUT TWO YEARS AND HAS ABOUT 83K MILES ON IT. A SHORT WHILE AGO WE NOTICED THAT THERE WAS A CRACK LINE IN THE DASHBOARD MATERIAL THAT WAS ALONG THE LINE WHERE THE MATERIAL CONNECTS TO THE INSTRUMENTS PANEL UNIT, THE RNETERTIANMENT UNIT, AND THE GLOVE BOX AREA. UPON CLOSER EXAMINATION WE FOUND THE CRACKS STRETCH TO THE DASHBAORD AREA THAT WRPAS AROUND TO THE CLOSED DOORS ON BOTH SIDES. THIS MATERIAL MUST BE DEFECTIVE BECAUSE THIS VEHICLE HAS BEEN WELL TAKN CARE OF AND IS MOSTLY GARAGED. I'VE NEVER HAD A VEHICLE DO THIS BEFORE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422270August 27, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
SLIDING DOOR WON'T CLOSE ON TOYOTA SIENNA MINIVAN. THE DEALER CLAIMS THAT THIS IS NOT COVERED UNDER THE PLATINUM EXTENDED WARRANTY, BUT ALSO STATES THAT IF IT IS NOT FIXED, "THE DOOR WILL EVENTUALLY FALL OFF." *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422273August 27, 2011
LATCHES/LOCKS/LINKAGES
THE PASSENGER SIDE POWER SLIDING DOOR FAILS TO REMAIN CLOSED EVEN WHILE THE LOCKS ARE ENGAGED. THE BACK LATCH OF THE DOOR FAILS TO KEEP THE DOOR CLOSED WHILE DRIVING, SOMETIMES THE DOOR SLIDES INTO THE FULL OPEN POSITION WHILE DRIVING. THE FIRST FAILURE OCCURRED AFTER TWO YEARS AND 35,000 MILES OF OWNERSHIP AND HAS RECURRED AFTER 5 YEARS AND 92,000 MILES. THE MOTOR AND DOOR LATCH WAS INITIALLY REPLACED. TOYOTA CORPORATION AND DEALERSHIP SAYS THE VEHICLE IS NOW OUT OF WARRANTY AND REPAIR COSTS ARE ESTIMATED AT $1,100 - $1,800. THIS IS NOW A SAFETY HAZARD FOR PASSENGERS IN THE REAR SEATS AS SOMETIMES AFTER FORCING THE DOOR LATCH CLOSED, THE DOOR WILL NOT OPEN MANUALLY FROM THE OUTSIDE OR INSIDE.. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423384August 27, 2011
AIR BAGS
AIRBAG LIGHTS STARTING FLASHING ON AN INTERMITTENT BASIS EARLY IN THE LIFE OF THE VEHICLE. I BROUGHT THE VEHICLE IN FOR SERVICE UNDER WARRANTY. REPAIRS WERE ATTEMPTED, BUT THE AIRBAG LIGHT STILL WOULD FLASH INTERMITTENTLY (BUT OFTEN FOR SHORT PERIODS, SAY ONE OR TWO DAYS). IN JULY, 2011, THE FLASHING OF THE AIRBAG LIGHTS WENT FROM INTERMITTENT TO PERMANENT. DEALER QUOTED A REPAIR ESTIMATE IN EXCESS OF $4,000 AND STATED THE VEHICLE WAS NO LONGER IN WARRANTY. BUT THE FAILURE OF THE AIRBAG COMPONENT(S) HAS BEEN INTERMITTENTLY EVIDENT (THROUGH THE INDICATOR LIGHT) FROM VERY EARLY IN THE LIFE OF THE VEHICLE. WARRANTY REPAIR ATTEMPT WAS UNSUCCESSFUL, AND INTERMITTENT OF WARNING LIGHT MADE IT IMPOSSIBLE TO OBTAIN EFFECTIVE SERVICE. TOYOTA REFUSED THE CONSUMERS REQUEST TO REPAIR THE FAULTY AIR BAG COMPONENTS (S) IN THE VEHICLE. UPDATED 09/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422253August 25, 2011
ELECTRICAL SYSTEM
BOTH AUTOMATIC SIDE DOORS MALFUNCTIONED WITHIN ONE MONTH OF EACH OTHER. THE CAN OPEN THEM MANUALLY FROM THE OUTSIDE, BUT IT IS DIFFICULT TO DO SO (ESPECIALLY IF PARKED ON A HILL) AND IS DANGEROUS FOR SMALL CHILDREN. THE PASSENGER SIDE DOOR DOES NOT OPEN FROM THE INSIDE. A CABLE IS HANGING OFF THE PASSENGER SIDE OF THE VAN. THIS IS A MAJOR INCONVENIENCE AND IT IS UNACCEPTABLE FOR THIS TO HAPPEN - BOTH DOORS WITHIN ONE MONTH ON A VEHICLE MADE BY THE NAME TOYOTA. WE BOUGHT THIS VAN BECAUSE WE KNEW OF TOYOTA'S GREAT REPUTATION OF DURABILITY AND SERVICE AND WE EXPECT TOYOTA TO COME THROUGH AND RECTIFY THIS SITUATION. ALSO, I KNOW WE ARE NOT ALONE WITH THIS PROBLEM AS THERE IS OVER 560 POSTINGS ON EDMUNDS WITH SIMILAR COMPLAINTS ABOUT THE SIDE DOORS. WE REQUEST AN IMMEDIATE RECALL ON THESE DOORS AND EXPECT THEM TO BE FIXED FREE OF CHARGE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421263August 24, 2011
STRUCTURE:BODY:DOOR
LEFT REAR SLIDING DOOR ON MY SIENNA (2005) DOES NOT OPEN AT ALL. WHEN I PUSH THE BUTTON TO OPEN THE DOOR, THE DOOR WILL ATTEMPT TO OPEN BUT WILL NOT OPEN. I CAN'T EVEN OPEN THE DOOR MANUALLY. I AM EXPERIENCING PROBLEMS WITH MY RIGHT REAR SLIDING DOOR AS WELL. THE DOOR OPENS BUT WILL NOT CLOSE ON ITS OWN. IT IS JUST A MATTER OF TIME BEFORE THE DOOR FAILS AS WELL. IN THE EVENT OF AN EMERGENCY I WOULD NOT BE ABLE TO GET MY KIDS OUT QUICKLY. THIS IS A SCARY THOUGHT BECAUSE I HAVE THREE SMALL CHILDREN THAT ARE LATCHED INTO CAR SEATS AND BOOSTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421266August 24, 2011
AIR BAGS:SIDE/WINDOW
THE AIR BAG FAILURE LIGHT CAME ON IN MY 2004 TOYOTA SIENNA, WHICH I PURCHASED NEW IN 2004. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I TOOK THE VEHICLE TO A TOYOTA DEALER FOR DIAGNOSIS. I WAS TOLD THAT THE PASSENGER SIDE AIR BAG HAD BECOME DEFECTIVE AND THAT THE AIR BAG AND ITS ASSOCIATED HARNESS WOULD HAVE TO BE REPLACED AT A COST OF $2600. TOYOTA DOES NOT COVER THIS SAFETY PROBLEM AFTER THE VEHICLE'S WARRANTY HAS EXPIRED. I THINK THAT THE MANUFACTURER SHOULD HAVE TO ABSORB THE COSTS OF REPAIRS TO ANY DEFECTS IN AN IMPORTANT SAFETY SYSTEM SUCH A THE SRS AIRBAGS FOR THE LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421270August 24, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE
2005 TOYOTA SIENNA REAR AUTO HATCH SAFETY REVERSE MECHANISM DOES NOT STOP THE CLOSING OF THE DOOR WHEN ENCOUNTERING AN OBJECT, HAND OR BODY PART OR WHEN ATTEMPTS ARE MADE TO STOP THE CLOSING OF THE DOOR. DOOR CONTINUES TO CLOSE UNDER POWER THAT CANNOT BE REVERSED/STOPPED. THIS DEFECT/PROBLEM COULD CONCEIVABLY BE A SERIOUS AND POTENTIALLY FATAL HAZARD IF A CHILD WAS EXITING THE REAR CARGO COMPARTMENT AND THE DOOR WAS IN THE PROCESS OF CLOSING. A HAND OR ARM IN THE DOOR GAP WOULD NOT BE SUFFICIENT TO STOP THE CLOSING OF THE DOOR I BELIEVE ALTHOUGH IT WOULD BE QUITE STUPID TO ATTEMPT THIS SITUATION SINCE STRONG RESISTANCE BY HAND CANNOT REVERSE THE CLOSING OF THE DOOR. THIS PROBLEM JUST STARTED IN AUGUST 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421331August 24, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 60 TO 65 MPH, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART SO IT WAS TOWED TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD-UP AND OIL JELLING. THE VEHICLE WAS REPAIRED FOR THE ENGINE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421205August 23, 2011
AIR BAGS
I RECENTLY BOUGHT A 2006 TOYOTA SIENNA. I HAULED MY DAUGHTER'S BELONGINGS TO COLLEGE AND AFTER WE UNLOADED THE VAN THE AIRBAG LIGHT CAME ON. I BROUGHT IT TO THE DEALER SINCE IT WAS A 2006 WITH 40000 MILES ON IT I THOUGHT IT WOULD BE COVERED, HOWEVER SINCE THE CAR WAS PUT INTO SERVICE 11/05 IT WAS NOT COVERED. THEY SAID THEY HAD TO REPLACE THE AIRBAG AND WIRING HARNESS FOR $2500.00. AFTER RESEARCHING YOUR WEBSITE I REALIZED THERE WERE A TOTAL OF 102 AIRBAG COMPLAINTS FOR THAT YEAR WHILE ALL OTHER YEARS COMBINED THERE WERE 80 (AVERAGE 6/MODEL YEAR). I DID CONTACT THE CUSTOMER SERVICE MANAGER AND AM WAITING FOR A REPLY TO SEE WHAT THEY WILL COVER BEFORE I HAVE THE REPAIRS. THE MANAGER DID SAY THERE WAS A SERVICE BULLETIN AND DOES NOT KNOW IF A RECALL WILL HAPPEN IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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