Toyota Sienna Complaints

9,048 consumer complaints on file.

#10495641February 6, 2013
EQUIPMENT
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO LOSS OF REAR VIEW MONITOR/ CAMERA WHEN VEHICLE BATTERY DIES. *SMD THE CONSUMER STATED SHE COULD NOT FIND A SENTENCE OR A PARAGRAPH IN THE OWNER'S MANUAL, EXPLAINING HOW TO RECOVER THE LOSS OF THE REAR VIEW MONITOR/CAMERA AFTER THE BATTERY DIED. THE DEALER INFORMED THE CONSUMER, THE NAVIGATION SYSTEM WOULD HAVE TO BE SENT TO CALIFORNIA. THE CONSUMER ORDERED A MAP DVD THROUGH AN INDEPENDENT VEHICLE REPAIR GARAGE AND HAD IT LOADED AND THAT REACTIVATED THE REAR VIEW CAMERA, CD PLAYER AND RADIO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496426February 5, 2013
WHEELS, TIRES
TOLD DURING MY SERVICE AT 15000K BY TOYOTA TECHNICIAN THAT I WOULD NEED TO REPLACE ALL 4 TIRES ON MY 2011 TOYOTA SIENNA. I ASKED HOW WAS IT POSSIBLE A BRAND NEW LEASED VEHICLE WITH 15000K MILES WOULD NEED NEW TIRES AND I WAS TOLD THAT I COULD MAKE IT TO 20000K BUT NEED NEW ONES. THE TECHNICIAN COULD NOT TELL ME WHY THE TIRES WERE FAILING. AFTER RESEARCHING THIS ISSUE AND SPEAKING WITH OTHER TOYOTA SIENNA OWNERS IT APPEARS TO BE A BIG PROBLEM WITH THE TIRES PLACED ON SIENNA MINIVANS. IT ALSO APPEARS THAT TOYOTA IS BLAMING THE TIRE COMPANY AND THE TIRE COMPANY IS BLAMING TOYOTA. OF COURSE THE POOR CONSUMER GETS STUCK IN THE MIDDLE. A RECALL SHOULD BE DONE AS SOON AS POSSIBLE AS TIRE SAFETY IS VERY IMPORTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496433February 5, 2013
TIRES, TIRES:TREAD/BELT
TOLD BY TOYOTA DEALER AT 15000K THAT I NEEDED TO REPLACE THE TIRES ON MY 2011 TOYOTA SIENNA VAN. I DO NOT ABUSE MY VEHICLE AND NEVER HAD A NEW VEHICLE THAT NEEDED NEW TIRES AT 15000K. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10496430February 5, 2013
STRUCTURE:BODY
DURING THE TEST DRIVE AND INSPECTION OF 2011 TOYOTA SIENNA VAN THE DRIVER'S SIDE REAR SLIDING DOOR WOULD CLOSE WITHOUT TOUCHING THE BUTTON OR HANDLE. THE DEALER (REP) TOLD ME THAT HE HAD PRESSED THE CLOSE BUTTON TOO MANY TIMES AND THAT'S WHY IT SHUT DURING THE INSPECTION OF THE VEHICLE. AFTER TAKING THE VEHICLE HOME THE DRIVER'S REAR SLIDING DOOR SHUT ON ME WHILE I WAS GETTING A SMALL CHILD OUT OF A CAR SEAT-I DID NOT TOUCH THE BUTTON OR DOOR HANDLE. AFTER THE SAME THING HAPPENED 4-5 MORE TIME I TOOK THE 2011 SIENNA VAN BACK TO THE DEALER AND TOLD THEM THAT I WOULD NOT TAKE THE VEHICLE BACK UNTIL THE PROBLEM WAS FIXED. THE DEALER REPLACED THE MOTORS IN BOTH SLIDING DOORS. THE PROBLEMS HAS CONTINUED AND AFTER RESEARCH HAVE FOUND THAT THIS IS A COMMON COMPLAINT REGARDING THE SLIDING DOORS ON THE SIENNA VANS. BETWEEN TIRE PROBLEMS AND DOOR PROBLEMS IT'S NOT WORTH THE TIME OR HASSLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10496435February 5, 2013
STRUCTURE:BODY
IN COLD WEATHER, 32 DEGREES OR LESS, THE POWER REAR HATCH WHEN OPENED AUTOMATICALLY WITH THE KEY FOB OR INTERIOR CONTROL BUTTON WILL OPEN FULLY, THEN CLOSE IMMEDIATELY WITHOUT WARNING. IF A PERSON OR OBSTACLE IS IN THE WAY UPON CLOSING, IT IS VERY RELUCTANT TO REVERSE AGAIN. THIS POSES A DANGER FOR SMALLER PEOPLE SUCH AS MY WIFE OR 9 YEAR OLD DAUGHTER. IF THE HATCH IS OPENED MANUALLY, IT STAYS OPEN AND IF IT'S WARMER OUTSIDE, THE AUTOMATIC FEATURE WORKS AGAIN. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST COUPLE OF YEARS DURING THE WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496280February 4, 2013
STRUCTURE:BODY:DOOR
THE AUTOMATIC REAR SLIDING DOOR ON THE DRIVER SIDE BROKE. I CAN SEE THAT TOYOTA ACKNOWLEDGED THE PROBLEM AND EXTENDED A WARRANT TO 9 YEARS OR 120,000 MILES (WHICHEVER COMES FIRST). WELL, MY VEHICLE HAS OVER 120,000 MILES AND I AM NOW UNABLE TO USE THE DOOR AT ALL. AFTER DOING RESEARCH I HAVE FOUND THAT MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM. I THINK THIS SHOULD BE A RECALL AND NOT A WARRANTY EXTENSION. I HAVE NO WAY OF CURRENTLY OPENING THE DOOR. THIS IS A MAJOR SAFETY CONCERN CONSIDERING I HAVE THREE SMALL CHILDREN. IF SOMETHING WERE TO HAPPEN, AN ACCIDENT OR ANY OTHER CIRCUMSTANCE TO GET TO MY CHILDREN QUICKLY, I WOULD NOT BE ABLE TO. THE AUTOMATIC DOORS WAS THE SELLING POINT FOR OUR PURCHASE OF THIS VAN. TOYOTA SAYS TO COME IN AND HAVE THE AUTOMATIC DOOR DEACTIVATED SO THAT WE CAN USE IT MANUALLY. TO HAVE IT FIXED COSTS BETWEEN $1,000 AND $3,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496331February 4, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA XLE. THE CONTACT STATED THAT THE REAR OF THE VEHICLE MADE A LOUD SQUEAKING NOISE. THE CONTACT MENTIONED THAT THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495643February 4, 2013
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SLIDING DOOR MALFUNCTION. *SMD THE CONSUMER STATED THE LEFT SLIDING DOOR CAME OFF TRACK, AFTER THE CABLE SYSTEM MALFUNCTIONED. WHEN THE DOOR FELL DOWN TO THE SIDE STEP, IT SHATTERED THE LEFT REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496366February 4, 2013
STRUCTURE:BODY
LIFT GATE CLOSES AUTOMATICALLY. STRUTS SUPPORTING LIFT GATE WHERE REPLACED IN 2008 RECALL BUT FOUR YEARS AFTER, THE SAME ISSUE IS HAPPENING AGAIN BUT TOYOTA WANTS 470.00 TO REPLACE THE STRUTS. I DO NOT CONSIDER FOUR YEARS ADEQUATE FOR SUCH A FAILURE AND FEEL TOYOTA HAS A POOR DESIGN THAT HAS NOT BE FIXED. I DO NOT RECALL ANY ISSUES WITH ANY CAR IN MY FAMILY WHERE THE LIFT GATE, TRUNK OR HATCH BACK STRUTS EVERY FAILED. I HAVE SEEN NUMEROUS COMPLAINTS ON LINE ABOUT THIS IN 2012 FOR 2006 SIENNA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496151February 2, 2013
SEAT BELTS
DRIVER'S SIDE SEAT BELT JAMS IN THE RETRACTOR AND IS EXTREMELY DIFFICULT TO FREE, OFTEN MAKING IT UNUSABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495318January 31, 2013
SEAT BELTS
FRONT DRIVE AND PASSENGER SEAT BELTS ARE GETTING JAMMED. SOME TIME, UNABLE TO RELEASE THE SEAT BELT, OTHER TIME, SEAT BELT WILL NOT GET LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495175January 30, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR DOOR LATCH RUBBER ASSEMBLY HAS MELTED AND BECOMES HOT TO THE TOUCH. THE CIRCUIT UNDER THE MELTED RUBBER HAS DIRECT CONTACT TO MY FINGERS WHILE ATTEMPT TO OPEN THE BACK DOOR. AND APPEARS TO BE A FIRE ISSUE. SINCE THE BACK DOOR IS NO LONGER OPERATIONAL, IT MAY CAUSE SAFETY ISSUES FOR PASSENGERS SITTING IN THE BACK ROW OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495182January 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN HE DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE BEGAN TO HESITATE AND IT DID NOT RESPOND. THE FAILURE OCCURRED WHILE MAKING A LEFT OR A RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WA 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495200January 30, 2013
STRUCTURE
DRIVER DOOR CHECK MOUNTING PANEL, TOYOTA DON'T WONT TO FIX THE PROBLEM, AFTER THE 50000 MIL, TOYOTA KNOW THE PROBLEM FROM THE FACTORY, NO BODY HAS DONE, THAT IS REASON THEY ARE NOT DOING A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495219January 30, 2013
STEERING
THE BOOTS OF THE RACK AND PINION LEAKED AND IT SEEMS THAT IT IS A COMMON PROBLEM. THEY EVEN HAVE A TSB FOR IT AND TOYOTA SAID REPLACE THE WHOLE RACK AND PINION WHICH IS VERY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495217January 30, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE STRUTS OF THE DOOR(LIFTGATE) IS NOT HOLDING THE DOOR PROPERLY WHEN IT IS OPENED. SO THERE IS A POSSIBILITY THE PERSON WHO OPENS THE DOOR WILL HIT THEIR HEAD. THE FAILURE STARTED @ 70K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495220January 30, 2013
VISIBILITY/WIPER, ELECTRICAL SYSTEM
THE INTERMITTENT WIPER IS REVERESED. THE SLOW IS RUNNING FAST AND THE FAST RUNNING SLOW. TOOK IT TO THE DEALER AND THEY ADVISED THAT THEY COULD NOT DO ANYTHING. ALSO THE DASH IS NOT FLUSH WITH THE INSTRUMENT CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495271January 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. UPDATED 3/13/13 *CN THE CONSUMER STATED THE DEALER DID NOT FIND ANYTHING MECHANICALLY WRONG. THE VEHICLE WAS SOLD BACK TO THE DEALER. UPDATED 04/09/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10495275January 30, 2013
SEAT BELTS
THE FRONT SEAT BELTS DO NOT RETRACT. I JUST BOUGHT THIS VEHICLE USED NEW YEARS EVE AND THE FIRST TIME USED THE SEAT BELTS JAMMED. I JUST LOOKED ON LINE TO SEE IF THERE IS A FIX AND THERE ARE NONE LISTED, BUT HUNDREDS OF SIENNAS WITH THIS PROBLEM. THIS IS A SAFETY PROBLEM BECAUSE I STILL HAVE TO USE THE VAN, BUT THE FRONT SEAT BELTS DO NOT RETRACT TO TIGHTEN AROUND PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495299January 30, 2013
STRUCTURE:BODY:DOOR
WENT TO OPEN THE DRIVERS SIDE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA XLE, THE DOOR OPENED ABOUT 6 INCHES AND STOPPED. I GOT OUT TO OPEN IT MANUALLY AND IT WOULD NOT OPEN. I WAS ABLE TO CLOSE IT AND THAT IS WHEN I SAW A CABLE HANGING DOWN THE SIDE OF THE VAN, THAT'S WHEN I FIGURED OUT THE CABLE THAT OPENS THE DOOR HAD BROKE. I AM NOW UNABLE TO USE THE DOOR AS IT WILL ONLY OPEN ABOUT SIX INCHES. IT WILL NOW COST ME $1200 TO GET IT FIXED AS IT IS ABOUT SIX MONTHS PAST THE 9 YR. 120000 MILE EXTENDED WARRANTY TOYOTA HAD PUT ON THIS PART. I AM OBVIOUSLY NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM AND AM HOPING THE PASSENGER SIDE DOOR DOES NOT GO THROUGH THE SAME ISSUE COSTING ME ANOTHER $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna