Toyota Prius Complaints

92 consumer complaints on file.

#11509383February 27, 2023
SERVICE BRAKES
The contact owns a 2022 Toyota Prius. The contact stated that on two separate occasions while shifted into reverse, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he applied extra pressure and turned off the hybrid power system to stop the vehicle. No warning lights were illuminated. The contact was concerned that the failure could cause an accident or potential injury. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505174February 2, 2023
VISIBILITY/WIPER
Started vehicle in driveway to warm up for a minute. Sitting in vehicle with front defrost turned on medium fan, 75 degrees settings. After a few minutes, while still in park, I heard the windshield crack and noticed that a 12-18 inch crack appeared from the bottom middle part of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502268January 17, 2023
INTERIOR LIGHTING
The contact owns a 2022 Toyota Prius. The contact stated that the driver's side front power door lock button failed to illuminate during the night. The dealer was made aware of the failure and informed the contact that the model vehicle was not equipped with illumination for the driver's side front power door lock button. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493036November 10, 2022
UNKNOWN OR OTHER
The catalytic converter appears to be overheating, causing the insulated sheathing in the hood to catch fire and/or melt. I discovered the defect this morning when I opened the hood to refill the windshield wiper fluid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473374July 11, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2022 TOYOTA PRIUS. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THE VEHICLE ACCELERATES FOR A FEW SECONDS WHEN THE TURN SIGNAL IS ACTIVATED WHILE THE CRUISE CONTROL IS ACTIVE. THE CONSUMER STATED THE DEALER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458517March 27, 2022
AIR BAGS, UNKNOWN OR OTHER
Airbags never deployed front or side. Vehicle equipped and activated SOS system did not work. vehicle was a total loss and I nearly died in the process
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11444233December 18, 2021
VISIBILITY/WIPER
Driving 60mph on highway and driver's side window spontaneously shattered and covered the driver, drive seat and floor, leaving only about 10 square inches that fell secondarily. There was no projectile that penetrated into the car at all, and no glass was projected over to passenger side as would be indicated if there had been a projectile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441077November 19, 2021
TIRES
The rear passenger Dunlop Enasave 01 AS 195/65R15 tire on my 2022 AWD model Prius blew while I was driving 50 MPH down a residential highway. I ran over nothing, and the tire tread was completely separated from the rest of the tire and rim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438940November 1, 2021
ENGINE
Carfax notified us that our vehicle was part of a recall on 9/24/21. Toyota never contacted us. I contacted Toyota Corporate the week of Oct. 18th and they contacted the dealer (Hudson Toyota in Jersey City) and the dealer said they had a fix. I brought it in and the service department said there was a mistake and the fix wasn't available. When I contacted them again the week of Oct. 25th they said they had a fix and made me a service appointment on Nov. 9th. However when I went on NHTSA website it says that consumers will only be notified on Nov. 20th and when I called Toyota corporate they could not tell me when the fix would be available. I have not been driving my car and I have been shocked that no one at Toyota seems to be able to tell me anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436778October 14, 2021
HYBRID PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2022 Toyota Prius. The contact became aware of NHTSA Campaign Number: 21V734000 (Hybrid Propulsion System, Engine and Engine Cooling) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part for the recall repair was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416154May 11, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404863March 25, 2021
WHEELS
WHILE DRIVING ON THE I 4 WE HAD A BLOWOUT ON THE REAR PASSENGER TIRE. THE CAR HAD LESS THAN 200 MILES ON IT SO IT WAS BRAND NEW. THE DEALERSHIP FOUND OBJECT IN THE TIRE THAT COULD HAVE CAUSE THE PROBLEM THE ONLY CONCLUSION I COULD COME TO IS THAT THIS TIRE WAS DEFECTIVE. THE DEALERSHIP SAID I COULD HAVE RUN OVER A LARGE OBJECT OR A LARGE POTHOLE, WHICH I DOUBT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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