Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#10982959May 1, 2017
AIR BAGS
TAKATA RECALL TOYOTA MOTOR CORPORATION USA SENT ME A NOTICE FALSELY CLAIMING THAT THE PARTS TO FIX MY PASSENGER SIDE AIRBAG WERE IN STOCK. I CALLED THE DEALER ON 5/1/2017 AND TOLD THEM I WANTED TO GET THIS RECALL DONE. I TOLD THE DEALER THE MODEL AND YEAR OF MY CAR. I WAS TOLD TO BRING THE CAR IN. WHEN I ARRIVED AT THE DEALER, I WAS TOLD THAT THEY DID NOT HAVE A PART IN STOCK THAT WAS NECESSARY TO PERFORM THE RECALL REPAIR. THE DEALER FURTHER STATED THAT THE PART WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN IT WOULD COME IN. I CALLED THE TOYOTA MOTOR CORP USA NATIONAL HOT LINE FOR THE RECALL AND ASKED WHEN THE PART(S) WOULD COME IN. THE REPRESENTATIVE DID NOT KNOW. I WAS PUT ON HOLD WHILE THE REPRESENTATIVE CALLED THE DEALER. WHEN THE REPRESENTATIVE CAME BACK ON THE LINE, SHE STATED THE SHE SPOKE TO THE DEALER AND THE DEALER SAID THE PARTS(S) ORDER WAS NOT IN STOCK AT THE PLACE THAT THEY WERE SUBMITTING THE ORDER TO AND THAT HE DID NOT KNOW WHEN THE PART WOULD BE DELIVERED TO THE DEALER. BECAUSE OF THE ABOVE STATEMENTS I BELIEVE THAT TOYOTA MOTOR CORPORATION KNOWINGLY SENT OUT A RECALL NOTICE STATING THAT THE PARTS WERE AVAILABLE WHEN THEY WERE NOT IN STOCK. I WOULD LIKE TO REQUEST THAT AN INVESTIGATION BE INSTIGATED TO DETERMINE HOW MANY NOTICES WERE SENT OUT TO VEHICLE OWNERS SAYING THAT PARTS WERE AVAILABLE WHEN THEIR WERE EITHER NOT ENOUGH PARTS IN STOCK TO FULFILL THE NOTICES THAT WERE SENT OUT AND OR THE PARTS WERE NOT IN STOCK AT THE TIME THE NOTICE WAS SENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979032April 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972347April 13, 2017
ENGINE
ENGIN USED 2 1/2 QUATS OF OIL BETWEEN OIL CHANGES.ENGIN ONLY HAS 71000 MILE ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970050April 3, 2017
ENGINE
HAD A OIL CONSUMPTION RECALL THAT THE DEALER SAID IT PASSED THE TEST BECAUSE IT DID'T LOSE 1 QT OF OIL DURING A 1200 MILE TIME. WAS TOLD IT IS NORMAL FOR OIL TO DISSAPPEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969479March 30, 2017
AIR BAGS
TAKATA RECALL I TOOK MY CAR IN FOR THE RECALL AND WAS TOLD A FEW WEEKS LATER THAT IT WAS COMPLETE. WHEN I WENT TO PICK UP MY CAR, HE TOLD ME THAT IT WAS ONLY PARTIALLY DONE, BUT WAS "COMPLETELY SAFE". HE WENT ON TO EXPLAIN THAT THEY REPLACED THE ONE PART THAT CAUSED THE AIRBAGS TO DEPLOY, SO NOT TO WORRY ABOUT THE SAFETY ANYMORE. I JUST RECEIVED THE RECALL AGAIN SAYING THAT THE PARTS WERE AVAILABLE, AND THAT IT WAS IMPORTANT TO GET IT FIXED BECAUSE THE AIRBAGS ARE STILL NOT SAFE. I AM LIVID...I DRIVE THIS CAR DAILY, AND HAVE MY CHILDREN IN IT AS WELL. A YEAR AND A HALF LATER?!! COMPLETELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969416March 29, 2017
AIR BAGS
TAKATA RECALL - NO RESOLUTION OR FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968635March 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966354March 16, 2017
AIR BAGS
TAKATA RECALL PASSENGER SIDE AIR BAG. RECEIVED NOTICE IN JUL;Y 2016. IT IS NOW MARCH 2017.ADVISED NOT TO ALLOW ANY PASSENGER TO RIDE IN THE FRONT PASSENGER SEAT. THIS IS A TERRIBLE INCONVENIENCE. AFTER 8 MONTHS TOYOTA SHOULD MAKE THE REMEDY A PRIORITY. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959710March 9, 2017
AIR BAGS
TAKATA RECALL - THE MANUFACTURER HAS SENT US A LETTER ASKING US TO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, BUT HAS NOT PROVIDED A FIX. THIS SEVERELY REDUCES THE UTILITY OF MY VEHICLE - REDUCING ITS PASSENGER CAPACITY BY 25%. IN ADDITION, THIS CREATES AN UNREASONABLE EXPECTATION THAT I AM UNABLE TO FULFILL DUE TO THE NECESSITIES OF EVERYDAY LIFE. I FEEL THAT THE DEALER AND/OR TOYOTA HAS FAILED TO PROVIDE A REMEDY TO THE TAKATA AIRBAG DEFECT WITHIN A REASONABLE TIME AND REQUEST RESTITUTION FOR THE LOST UTILITY AND INCONVENIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959501March 8, 2017
AIR BAGS
TAKATA RECALL. I DO NOT THINK THAT A SAFETY RECALL THAT CAN CAUSE DEATH SHOULD BE IGNORED AND SIMPLY TELLING ME NOT TO USE THE PASSENGER SEAT IS UNACCEPTABLE AS MY FAMILY ONLY HAS ONE CAR AND USES ALL THE SEATS. I NEED MY CAR FIXED OR A REPLACEMENT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959531March 8, 2017
UNKNOWN OR OTHER
TOW ON RIGHT REAREND IS OFF (-0.01). ONLY GET 20000 OUT OF ANY SET OF TIRES INSTALLED AND GARAGE TELLS ME IT IS DUE TO TOW BEING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959532March 8, 2017
AIR BAGS
DRIVER AIRBAG LIGHT ON. NO CRASH OR DEPLOYMENT OF BAG. MY QUESTION: WHY SHOULD I PAY TO REPLACE AS MUST BE A FACTORY DEFECT? IS NOT ON RECALL "IM TOLD". I DO NOT FEEL I SHOULD HAVE TO REPLACE THIS BAG. IM TOLD THIS IS DANGEROUS AS COULD DEPLOY. ...UPDATED 04/11/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959638March 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959464March 7, 2017
AIR BAGS, POWER TRAIN
MY TOYOTA COROLLA MATRIX 2006 HAS A ECM UNDER RECALL. WHEN I BOUGHT THIS CAR FROM PREVIOUS OWNER , I DID NOT KNOW THAT CAR WAS SERVICED UNDER RECALL AND ECM WAS REPLACED IN JANUARY OF 2011. IN OCTOBER OF 2013, CAR HAS 54K MILES AND CHECK ENGINE LIGHT (P2716) IS ON. THE TRANSMISSION DIAGNOSTIC WAS DONE AND IT SHOWS THAT CAR HAS MALFUNCTIONING ECM. TRANSMISSION WAS REBUILT BUT NOT BY TOYOTA DEALER. TOYOTA DEALER TOLD ME THAT MY CAR HAS REPLACED ECM AND DOESN'T QUALIFY FOR ANY OTHER ECM REPLACEMENT. NOW THE CAR HAS 106K AND STILL THE SAME PROBLEM P2716 AND ECM IS MALFUNCTIONING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955563February 20, 2017
AIR BAGS
TAKATA RECALL WE RECEIVED THE NOTICE OF RECALL LAST MAY (2016). WE HAVE RECEIVED NO OTHER NOTIFICATION FROM TOYOTA OR THE OEM MANUFACTURER (TAKATA). GIVEN THE POTENTIAL SEVERITY OF THE PROBLEM, I DO NOT CONSIDER THIS "TIMELY" ON TOYOTA'S PART AND REQUEST THEY BE ENCOURAGED TO GET THIS DONE. PLEASE NOTE THAT THE RECALL NOTICE ADVISES US NOT TO OPERATE THE VEHICLE WITH ANYONE IN THE FRONT PASSENGER SEAT. THIS IS A SIGNIFICANT LIMITATION. I REALIZE THAT THE REMEDY CAN'T BE ACCOMPLISHED OVERNIGHT BUT IT SEEMS LIKE SOME PROGRESS SHOULD HAVE BEEN MADE IN THE 9 MONTHS SINCE WE RECEIVED THE NOTICE. IN ALL OTHER RESPECTS THE VEHICLE HAS BEEN EXCELLENT AND THE TWO PREVIOUS RECALLS WERE ACCOMPLISHED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953877February 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V384000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945513January 16, 2017
AIR BAGS
DEAR SIR OR MADAME, PLEASE ASSIST US WITH OUR PROBLEM. TOYOTA IS REALLY BAD ABOUT THIS LATEST RECALL. IT STILL HAS NOT BEEN FIXED! IT IS RIDICULOUS THAT THE "FIX" IS NOT TO SIT IN THE PASSENGER SEAT. THIS LOWERS THE VALUE OF MY CAR SINCE WHO WANTS TO BUY A USED VEHICLE WITH THIS SERIOUS ISSUE! PLUS MY WIFE CANNOT SIT NEXT TO ME TO GIVE ME DIRECTIONS SINCE I AM DEAF AND CANNOT HEAR THE GPS. CAN'T THEY JUST TURN IT OFF RATHER THAN LETTING IT EXPLODE? WE HAVE ANOTHER RECALL WITH THEM AND THAT STILL HAVE NOT BEEN FIXED IN MANY YEARS. I AM STILL WAITING FOR MY $87 RECALL SETTLEMENT FOR MANY YEARS AND HERE IS ANOTHER RECALL IS NOT BEING DONE! NOW CHECKING ON A CLASS ACTION LAWSUIT AGAINST TOYOTA SINCE THIS CAR CANNOT BE USED FOR THE NUMBER OF PASSENGERS IT WAS PURCHASED FOR! WE MAY NOT BE ABLE TO AFFORD A NEW CAR, BUT WE WILL ROAR. PLEASE HELP US OWNERS GET THIS FIXED??? THANK YOU FOR YOUR HELP, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945049January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944536January 12, 2017
AIR BAGS
TAKATA RECALL I JUST RECEIVED NOTIFICATION ABOUT THE TAKATA RECALL AND I WAS CONCERNED BECAUSE I HAVE LIVED IN HUMIDITY AND FLUCTUATING TEMPERATURES. I CONTACTED MY LOCAL DEALERSHIP AND THEY ADVISED THAT THEY DID NOT HAVE A SOLUTION AT THIS TIME. IT IS EXTREMELY FRIGHTENING TO KNOW THAT YOUR VEHICLE IS NOT SAFE FOR YOU OR YOUR PASSENGERS. I HAVE BEEN ADVISED BY LOVED ONES THAT TAKATA WAS AWARE OF THIS DEFECT IN 2004. FOUR YEARS BEFORE I PURCHASED MY VEHICLE. IT SEEMS UNREASONABLE THAT AFTER BUYING A CARE BRAND NEW AND PAYING IN FULL THAT YOU SHOULD DISCOVER YOUR LIFE, AND THE LIVES OF YOUR FAMILY WERE NOT TAKEN INTO CONSIDERATION BY THE INDIVIDUALS THAT HAVE BEEN AWARE OF THIS FOR SOME TIME. IT IS INFURIATING THAT THEY DIDN'T OFFER A TEMPORARY SOLUTION, SUCH AS REMOVING THE AIR BAG UNTIL THE PARTS COULD BE REPLACED. AT THIS POINT I HAVE TO HOPE THAT MY AIR BAG ISN'T DEPLOYED FOR ANY REASON, WHICH MAKES ME VERY NERVOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944141January 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAG. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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