Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#10917187October 18, 2016
AIR BAGS
I HAVE RECEIVED A MAILER FROM TOYOTA TELLING ME TO "CALL TODAY" TO 1-888-312-5994, FOR RESOLUTION TO THE TAKATA AIRBAG INFLATOR RECALL. I HAVE CALLED NUMEROUS TIMES BUT EXPERIENCE EXTREMELY LONG HOLD TIMES, TO THE POINT WHERE I EVENTUALLY DECIDE TO TRY AGAIN SOMETIME. THIS IS VERY FRUSTRATING, AS IT DOES NOT SEEM THAT TOYOTA IS COMMITTED ENOUGH TO EMPLOY EVEN BASIC STAFFING TO HELP ME SET UP AN APPOINTMENT TO RESOLVE THE ISSUE. I WILL KEEP TRYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915193October 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913837October 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905039September 9, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. RED OIL LIGHT COMES ON WHEN YOU TURN AND STOP VEHICLE BEFORE MANUFACTURER CHANGE INTERVAL. TOOK TO TOYOTA DEALERSHIP FOR OIL CONSUMPTION TEST AND THE VEHICLE PASSED. TOYOTA FAILS TO PROVIDE ANY TECHNICAL INFORMATION ABOUT THE TEST SUCH AS WHAT OIL TYPE USED, AMOUNTED ADDED, AMOUNT BURNED. THIS IS THE SECOND TSB REFUSED BY TOYOTA FOR THIS VEHICLE TO GET OUT OF SAFETY RECALL AND LAWSUITS. MY FIRST SAFETY COMPLAINT WAS TO GET TBS FOR LOOSE COMPUTER ASSISTED STEERING. TOYTOTA REFUSED BASED ON TIME PASSED AND MILEAGE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904315September 7, 2016
AIR BAGS
TAKATA RECALL I LIVE AND WORK IN MEXICO, TOYOTA DEALER THERE REFUSED TO DO THE REPAIR. DEALER IN JUAREZ MEXICO IS TOYOTA "INNOVA".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903396September 2, 2016
AIR BAGS
"TAKATA RECALL"? UNDATED LETTER FROM TOYOTA IN MAY 2016 ADVISED VEHICLE SUBJECT TO RECALL BECAUSE OF DEFECTIVE AIR BAG INFLATORS. UNDATED LETTER FROM TOYOTA LATER IN MAY 2016 ADVISED THAT PARTS PREPARATION COMPLETED FOR OUR AREA AND TO SCHEDULE REPAIR WITH DEALER. ON 06 JUNE 2016 DEALER INSPECTED VEHICLE AND ADVISED THAT PARTS NOT AVAILABLE AND HAD BEEN ORDERED. ON 14 JUNE, 19 JULY, & 29 JULY CHECKED WITH DEALER & PARTS STILL NOT AVAILABLE. ON 24 JUNE & 24 AUGUST CALLED TOYOTA CUSTOMER EXPERIENCE CENTER TO COMPLAIN THAT PARTS NOT AVAILABLE ALTHOUGH ADVISED BY TOYOTA IN MAY THAT THEY WERE. TOLD IT WAS A MAJOR PROBLEM AND THEY WERE DOING THE BEST THEY COULD. PROBLEM(S): TOYOTA LIED ABOUT THE AVAILABILITY OF PARTS; NO ONE IS TO USE PASSENGER FRONT SEAT OF CAR UNTIL REPAIRED(UPSET WIFE); READY TO SELL/TRADE CAR BUT DON'T WANT TO ENDANGER SOMEONE ELSE; FEEL THAT TOYOTA IS RELEASING PARTS TO HIGHER PRIORITY CUSTOMERS E.G. NEW CAR SALE CUSTOMERS. TOYOTA NEEDS TO TRACK PARTS FOR OUR VEHICLE AND GET IT REPAIRED NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899671August 30, 2016
AIR BAGS
TAKATA RECALL - I RECEIVED A NOTICE IN THE MAIL STATING THAT MY VEHICLE HAS THIS DEFECT. THERE IS CURRENTLY NO REMEDY FOR THE PROBLEM AND THE ONLY SUGGESTION IS THAT I DO NOT OPERATE MY VEHICLE WITH A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899279August 29, 2016
AIR BAGS
TAKATA RECALL. WHEN I CALLED TO SCHEDULE (IN THE MIDDLE OF THIS HOT HUMID SUMMER). I WAS TOLD THEY HAD TO ORDER PARTS AND IT WILL TAKE "MONTHS" BEFORE THEY CAN SCHEDULE ME. THEY SAID THEY GET 6 PARTS PER DEALER PER WEEK AND THAT'S IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901942August 27, 2016
AIR BAGS
TAKATA RECALL: I FIRST FOUND OUT ABOUT THIS RECALL IN FEBRUARY 2016. IT IS NOW THE END OF AUGUST 2016. HOW LONG ARE TOYOTA AND TAKATA GOING LET THEIR CUSTOMERS DRIVE IN VEHICLES IN WHICH ONE OF THE KEY SAFETY FEATURES (MY AIR BAG) COULD CAUSE A WORSE INJURY THAN THE ACCIDENT ITSELF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898931August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 AND 15V285000 (AIR BAGS); HOWEVER,THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898418August 25, 2016
AIR BAGS
TAKAYA RECALL HAD PASSENGER SIDE RECALL COMPLETED, AIRBAG LIGHT CAME ON, CODE INDICATED DRIVERS SIDE AIRBAG CLOCK SPRING. REPAIRS COMPLETED AT TOYOTA OF REDLANDS, REDLANDS CA. COST $502
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897142August 19, 2016
AIR BAGS
HAVE HEARD NOTHING FROM TOYOTA REGARDING RECALL ON TAKATA AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895476August 13, 2016
AIR BAGS
"TAKATA RECALL" I FEEL LIKE TOYOTA IS NOT COMING UP WITH A REMEDY FAST ENOUGH. I FEEL SCARED DRIVING MY CAR CAUSE ANYTHING CAN CAUSE THE AIRBAG TO ERUPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893472August 5, 2016
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL. WHERE TO START. I RECEIVED A LETTER IN JUNE 2015 ABOUT THE RECALL. IN DECEMBER 2015 I FILED A COMPLAINT WITH YOU BECAUSE NOTHING WAS BEING DONE. STILL NOTHING. IN MAY 2016 MY DAUGHTER RECEIVED A LETTER ALSO FOR THE TAKATA RECALL ON HER YARIS WITH A LETTER SAYING NOT TO LET ANYONE RIDE IN HER FRONT SEAT. SERIOUSLY? I WAS NOT TOLD THIS. I COULD HAVE KILLED SOMEONE OR SERIOUSLY INJURED THEM. (MY DAUGHTER NEEDS A RENTAL BTW BECAUSE I DOINT WANT HER DRIVING HER CAR TILL IT IS SAFE) WHEN MY DAD FOUND OUT HE WENT TO TOYOTA AND GUESS WHAT? SUDDENLY THEY HAD THE PART FOR MY CAR AND ORDERED MY DAUGHTERS. THEY PUT IT IN YESTERDAY. WHEN I WENT TO GET MY CAR I WAS INFORMED THAT MY PASSENGER AIR BAG LIGHT WAS ON AND THAT IT NEEDED A SPIRAL ASSEMBLY. FOR 476.00. RIGHT. THEY SAID IT WAS NOT RELATED OR COVERED. I FOUND A WEB PAGE WITH SIXTY THREE PEOPLE WHO HAD THE EXACT SAME THING HAPPEN TO THEM. NOW BOTH MY AIRBAG LIGHTS ARE ON AND MY CLOCK DOES NOT WORK. I DONT HAVE THE MONEY TO FIX THIS. IT IS CAUSING ME EXTREME STRESS AS I TAKE CARE OF MY ELDERLY MOM AND MY GRAND DAUGHTER. I BELIEVE IT IS RELATED. GOD ONLY KNOWS HOW MANY OTHERS THIS HHAS HAPPENED TO. IT CAN NOT BE A COINCIDENCE.I FEEL ANOTHER RECALL NEEDS TO BE DONE AS THE DID DO ONE IN CANADA BUT ON ADIFFERENT MODEL CAR. CANT REMEMBER...#NOMORETOYOTAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892742August 3, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
1. HAD TO CHANGE ALL AUTOMATIC DOOR LOCKS AT LEAST TWICE AT $400 A POP. 2. HAD TO REPLACE ALL 4 COILS TO ENGINE AT A COST OF $810.53 3. HAD TO HAVE MY TRANSMISSION REBUILT DO IT FAILING WHILE OF I295 ON MY WAY HOME FROM WORK. AT A COST OF 3631.49 4. AFTER TRANSMISSION WORK HAD TO HAVE MY TRANSFER CASE INTERNAL SEALED AT A COST OF $711.55 WHEN WE BOUGHT THIS CAR AT TOYOTA IN DECEMBER 2005, WE WERE LED TO BELIEVE THAT THIS CAR WAS BUILT LONGEVITY OR FOR THE LONG HAUL WITH ONLY HAVING TO DO ROUTINE MAINTANCE WHICH I HAVE KEPT UP ON EVERY 5000 MILES AS RECOMMENDED BY TOYOTA. MY BIGGEST CONCERN IS THE TRANSMISSION COST. FIRESTONE STATED THAT TOYOTA RECOMMENDS A TRANSMISSION SERVICE EVERY 50,000 MILES BUT MY MAINTANCE BOOK SAYS ONLY DO THAT IF YOU EITHER TOW, OFF ROADING, OR DIRT ROADS FOR LONG PERIOD OF THE TIME. I DID NEITHER, SO TOYOTA SAYS NO NEED TO DO SERVICE. I DID CONTACT TOYOTA ADVOCATE AFTER I HAD MY TRASMISSION DONE AT COTTMAN TRANSMISSION AND THEY COULD NOT HELP ME CAUSE I WENT TO AN OUTSIDE VENDOR. MY CAR HAD ONLY 148,745 MILES. TOYOTA SAYS THEY WOULD NOT PAY FOR TRANSMISSION UNLESS THERE IS A RECALL. FOR MY SEARCH ON THE INTERNET THERE IS DOCUMENTATION THAT TOYOTA KNEW THERE WAS A PROBLEM WITH THE TRANSMISSIONS FAILING BUT DID NOT WANT TO DO A RECALL BUT WOULD ONLY COMPENSATE IF THERE IS A RECALL. I JUST WANT TO BE HEARD AND POSSIBLY COMPENSATED FOR SOME OF MY REPAIRS THAT SHOULD NOT HAVE HAPPENED. I BOUGHT THIS CAR BECAUSE I WANTED TO KEEP IT A LONG TIME AND NOW IT IS COSTING ME MORE THAN IT IS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892754August 3, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. MY CAR STALLED IN THE MIDDLE OF DRIVING AT A TURN, SEVERAL TIMES IN THE COLD AND CAUSING MY CAR TO SLIP. LUCKILY I WAS IN A PARKING LOT BUT WHEN I SLOWED AND TURNED, MY CAR WOULD TURN OFF AND RIGHT BACK ON. I COULD NOT GET A DIAGNOSIS BECAUSE IT DIDN'T HAPPEN AT THE DEALER. BUT THEN I TOOK A TEST AND FOUND OUT I HAVE EXCESSIVE OIL CONSUMPTION. NOT SURE IF RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892681August 2, 2016
ELECTRICAL SYSTEM
RECALL INCOMPLETE. PARTS ARE NEVER AVAILABLE. DEALERS ALWAYS HAVE THEM BACK-ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891931July 31, 2016
AIR BAGS
TAKATA INFLATORS. I HAVE NOT BEEN CALL FOR A SOLUTION. THERE REMEDY IS DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I WOULD LIKE TO SOLVE THIS MATTERS SINCE I BOUGHT A CAR FOR 5 PEOPLE, NOT 4. AND TOYOTA DON'T ANT TO FIX IT BECAUSE THEY SAY THEY DON'T HAVE THE REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891730July 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882486July 4, 2016
AIR BAGS
TAKATA RECALL THIS CAR WAS A RECALL, IT WAS TAKING IN ON 02/11/2016 FOR THE AIR BAG NOW IT NEED TO BE FIX FOR OVER $500.DOLLARS TODAY DATE 07/01 2016 ON THE RECALL WAS THIS AIR BAG I WANT TO KNOW WAS THIS TAKING CARE OF AT THE TIME OF SERVICE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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