Tesla Model Y Complaints

4,325 consumer complaints on file.

#11606909August 6, 2024
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The front triple camera glass was found to be dirty on the interior part of the glass. I had alerts of camera blocked/blinded and also I had several instances of emergency corrective maneuvers including braking, lane assists and forward collision warnings. Tesla cleaned the interior of part of the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606877August 6, 2024
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed with auto-polite activated, the vehicle suddenly pulled in the left direction across three lanes of traffic. As a result, the vehicle collided with the passenger-side front headlight and came to a complete stop in the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact transported himself to his primary care doctor, who treated him for nondescript injuries to his neck, shoulders, right hand, and hips. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 9,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11606872August 6, 2024
SEATS
Whenever turning a clicking sound is occurring underneath the driver seat. The seat does not seem to be properly secured from the factory. Tesla said it does not seem to be a safety concern over the phone and will not work to get my vehicle into the service department in a reasonable timeframe. Many weeks to schedule with no alternative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606571August 5, 2024
SERVICE BRAKES
My Tesla car (Y model) had a glitch (malfunction) that caused it to suddenly brake twice when there was no objects in the road. I had my accident on [XXX] on [XXX] when the car enabled emergency brake for no reason when I was driving in my lane with no objects in its way. I was able to gain control of the tesla back and thankfully nobody hit me as a result. The second glitch happened couple minutes later when the phantom braking spinning my car around causing it to hit the concrete barrier and causing a damage to the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11606372August 4, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla's autopilot/Full Self Drive feature is reading Minimum Speed Limit signs as the speed limit and slowing to 40 mph on 70 mph highways. This is happening to many Tesla owners who are talking about it on social media platforms like Reddit. The cameras usually read speed limit signs and either slows or accelerates to match the posted speed limit. With the most recent software update it's now reading Minimum Speed Limit signs and sometimes random highway signs, such as GA 25, and slows to 25 mph. It was dangerous for me specifically when I was passing a slow-moving big rig this past weekend. As I passed the truck doing roughly 75 mph the car saw a minimum speed limit sign and immediately slowed to 40 just as I was getting back into the right lane. That's downright dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606302August 3, 2024
STRUCTURE:BODY
My tesla frunk has opened twice without warning or command on, [XXX] and [XXX]. This is after the 2024.20.3 update that was supposed to fix it. Jason from roadside assistance had me do a soft reboot and hopes it won't open in the future. Thankfully both incidents occurred in the parking lot. Conclusion is that Tesla did NOT fix the issue and there will be severe accidents in the near future. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606198August 2, 2024
UNKNOWN OR OTHER
My wife was driving the car on our downsloping driveway when the car suddenly accelerated without her pressing the accelerator pedal. She slammed on the brakes and was able to bring the car to a stop before colliding with the garage door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606106August 2, 2024
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The automatic windshield wipers will not turn on during rain and mist. Also the wipers will not turn on when there is water and visibility is very poor. For unknow reason the car jammed the brake almost bringing the car to a stop on the freeway on cruise control and nearly caused a pile up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605850August 1, 2024
AIR BAGS, SEAT BELTS
Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605724July 31, 2024
UNKNOWN OR OTHER
Tesla Model Y's windshield is terribly and soft. A small stone fallen on the windshield it cracks right away. I had to replace my windshield every year or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605723July 31, 2024
SUSPENSION:FRONT:CONTROL ARM
This is a manufacture defect. The windshield water comes down and fall dropping on the upper control arm. I Needed it to replace this every year. This is a well documented issue. It is all over the web. This is insane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605694July 31, 2024
AIR BAGS
The contact owns a 2023 Tesla Model Y. The contact stated while his daughter was attempting to make a left turn at approximately 5 MPH, another vehicle crashed into the rear passenger-side end of the vehicle. There was cosmetic damage and the vehicle came to a stop in the middle of the road. The air bags failed to deploy. As a result, the driver impacted her head on the steering wheel causing head injuries that required medical attention. The vehicle was towed to a dealer and was not given a diagnosis. The vehicle was repaired however, the failure still occurred; the contact was informed the headliner was damaged due to the repairs done along with several other failures. The manufacturer was notified of this failure and referred the contact to the dealer. The failure mileage was 7,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11605643July 31, 2024
VISIBILITY/WIPER
I have a complaint about the wiper system. The wiper settings include "Off", "Auto", and numbers 1-4 corresponding to different wiper speeds. The "Auto" detection is based on the front facing camera rather than any rain sensors, and is incredibly inconsistent. It regularly turns on the wipers in completely clear and dry conditions and often fails to turn on the wipers even in heavy rain. This would be more of an annoyance than an issue if it were possible to adjust the wiper speed manually, but it seems that the wipers still utilize some form of auto detection even when set to numbers 1-4. In this particular incident, I was driving in heavy rain, and had the wipers set to "4", the highest setting. Even in this setting, the wiper speed would often slow down regardless of the weather conditions, drastically reducing visibility in an unpredictable manner. At one point, the wipers, still manually set to the highest setting, stopped altogether, and I instantly lost all visibility and I had to emergency brake, as I could not see the road. On the highest setting, the wipers stopped for well over a second, and did not start again until I pressed the wiper button, restarting the wipers. It is one thing to rely on a proprietary and unreliable detection system when wipers are set to "Auto", but I feel it is a major security issue to deceptively allow this unreliable rain detection to override manual wiper settings set by the driver to the extent that the wipers may stop moving entirely in the middle of a downpour on the highest setting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605373July 30, 2024
LANE DEPARTURE: ASSIST
Since the recall earlier this year on for the Autopilot, I now have a car that is actually more dangerous as it emits a very jarring audible warning when I engage the Autosteer option. This has actually caused me to jump in my seat and cause me to turn the wheel creating a dangerous situation. Not only is this a potential accident waiting to happen, it is also superfluous as the driver is the one who pulls in the turn signal stall to engage the Autopilot and the Autosteer functionality. I do not need a very loud and startling tone to sound advising me that the Autosteer function is engaged. Please remove this as it is creating a dangerous driving environment. I have friends who also have Teslas and they confirm this hazardous condition exists in their cars as well. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605368July 30, 2024
VEHICLE SPEED CONTROL
The vehicle was under full self-driving mode and approaching a shopping center. There was a crossroad with signs on the corner. The vehicle was supposed to turn left but kept slowly approaching the signs on the corner. I was ready to step on the brake to stop the full self-driving mode while expecting the vehicle to turn left or step on the brake. Instead, the vehicle accelerated toward the signs, so I had to steer the wheel to the left and apply the brake immediately. The vehicle jumped a bit as it ran over the corner of the crossroad and stopped after about 10 feet. I was fortunate because I took action immediately, avoiding hitting other people or property. However, human reactions seem not to be quick enough to prevent some accidents as in this case. During this incident, the right corner of the front bumper of the vehicle hit the signs, and the top right corner of the vehicle (right above the front window) was also slightly damaged.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11605357July 30, 2024
SEAT BELTS
Seat belt malfunction error was triggered. I reached tesla service in Springfield nj but can't get an appointment until mid September. Totally unacceptable... how am I supposed to use my car?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605317July 30, 2024
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving down I90 with no one in front of me and a clear road. Unexpectedly, the right side passenger airbags exploded and struck me in the face and shoulder. The car immediately braked and I saw a semi truck pass me on the right with pieces of what appeared to be tire debris flying in the air. I pulled over and my car become inoperable. I inspected the outside of the vehicle and there was no damage or collision at all yet the passenger side airbags went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605031July 29, 2024
UNKNOWN OR OTHER
In Summon Mode, autonomous driving, our car collided with another stationary parked car
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11605236July 29, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Airbags (any) failed to deploy in a hard impact t-bone collision with another vehicle, endangering occupants. Vehicle is being inspected by insurer.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11604759July 26, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Tesla Model Y. The contact stated that while his wife was driving at slow speeds in the driveway, the vehicle independently accelerated. The driver lost control of the vehicle and came to a complete stop after crashing into the garage door. The air bags did not deploy. No warning lights were illuminated. A police report was not filed. There was no injury reported. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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