Tesla Model Y Complaints

4,325 consumer complaints on file.

#11450482February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle abruptly applied automatic braking as I was cruising at 40 mph. Went to an almost complete stop in a short distance. No one was behind me but if there were it would have been dangerous. Also, there were patches of ice in the road which made it even more dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450481February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
From June, 2019 to June, 2021 we owned a Tesla Model 3. We have had the Model Y since June, 2021. The current Model Y has a significant phantom braking problem. Worse than the Model 3 that we owned. Our Model Y relies on "Tesla Vision" without radar. Last week we drove 1,400 miles from Montana to Southern California. On more than a fifteen occasions phantom braking occurred, to the point that we were reluctant to use it. Driving on an Interstate at 80 mph, the car would suddenly brake. The 1st reaction is to overcome the braking with acceleration. On one occasion when there was no traffic behind, I didn't accelerate until 45 mph. From 80 mph to 45 mph suddenly. Dangerous. On city streets we also experienced phantom braking, yet not so dramatic. Some thoughts on what causes this issue: pavement glare, a change in pavement color, concrete barriers on an overpass, reflection from on coming traffic. Traffic Assisted Cruise Control is an important feature for me and now I'm reluctant to use it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450480February 4, 2022
VISIBILITY/WIPER
The defroster system is not able to keep the windshield clear of ice buildup when driving even in light snow. This is because this is an electric vehicle, so there is no engine heat from underneath the hood to radiate towards the wipers. Between wiper cycles, the wipers rest below the area of the windshield that is heated by the defroster. During snowfall ice builds up on the wipers from their resting position between cycles and that ice then propagates to the rest of the windshield as the wipers move. This is an extremely dangerous situation. I heard Tesla is installing a heater beneath the resting area of the wipers on the 2022 model year of this vehicle. However, NHTSA should issue a recall and require this heating plate be retrofit onto earlier model years. The country of Canada is aware of this issue as well and currently investigating it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450463February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When cruise control (TACC) enabled the car will brake on 2 lane undivided roads when oncoming vehicle is a semi or other large vehicle. Vehicle may suddenly slow 5-15mph causing unsafe condition if being followed closely. Problem is easily reproducible on any 2 lane road. Will also occur when autopilot engaged as autopilot is simply TACC with lane keeping. The features otherwise seem safe on interstates and divided highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450459February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car does phantom braking and creates dangerous situation on the highway. Happened many times on cruise control and autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450456February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle brakes out of no where when on autopilot. Phantom braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450431February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on HWY 101 just north of Santa Barbara California with cruise control on, the car suddenly braked dropping from 70 to 40. I pulled onto the shoulder so no one would rear end me. There was nothing in front of me in either lane. Luckily, there was also nothing behind me. This had happened previously but the slowing was far less abrupt and recovered immediately. I sent an email to the person with whom I dealt at the Tesla showroom saying I wanted to report this to Tesla, but have not heard back. Please advise on how I can report this to Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450411February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
When driving with Adaptive Cruist Control on, the car will randomly slam on the brakes (phantom braking) for no reason. It can be with a shadow on the road or, VERY commonly, when any car or large truck passes on a 2-lane highway or road. It's extremely dangerous to any cars behind and to myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450406February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking. I can’t use the cruise control at all because it constantly brakes and swerves when nothing is in front of the car. I took the car to the device center and was told they can’t do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450378February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450377February 4, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car experiences phantom braking when adaptive cruise control is engaged. Happens most often when going under an overpass but has happened on clear open roadway as well (no cars around).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450364February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450356February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
When cruise control is active, the car slams on the brakes for no apparent reason. This happens basically every time I drive the car. I’m always concerned it will cause me to be rear-ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450350February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450343February 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This car is exhibiting random “phantom braking” incidents when cruise control or auto pilot is engaged. In EVERY incident the road is clear ahead and in the adjacent lanes, with no other vehicle traffic. The car will appl full emergency braking for no reason, and with no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450335February 4, 2022
UNKNOWN OR OTHER
Since the v11 upgrade, my backup camera has dropped frames and lags while backing up to the point that I have almost hit bollards while backing up. If a child walked behind the car, I would not know it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450326February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The Tesla has been doing phanton breaking. For example on the highway using dynamic cruise control or autopilot. When a truck is merging to the right lane it will apply quite the break force. Almost got rear ended cause of this on the highway. Observed this a few times on drive from Ga to NJ. I also noticed going up and down hills with dynamic cruise control it will sometimes trigger the front collision warning or phanton break. This seems to be sporadic and doesn’t like one lane back roads. Last and it least I also noticed that using auto pilot the car forces you to use auto high beans. On the highway at night it will go off and on a lot to the point drivers on opposite side of the road would flash their lights to let me know about the high beans. The model teslas doesn’t use radar or laser sensors like previous year. It does seem to have a lot of impact cause I did not see these issues with my Lexus RX350 With dynamic cruise control, lane keep assist, auto high beans, and front collision warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450211February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired. The contact stated that no warning lights were illuminated whenever the vehicle would suddenly decelerate. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450307February 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Whenever I have my car on cruise control on the highway it will randomly brake hard almost causing an accident behind me. I’ve noticed it does it more in express lanes with thin cone dividers / traffic on the other side. I worry it’ll cause someone to slam into me one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450323February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When using auto pilot our car will suddenly slam on the brakes usually for no reason. Sometimes it will if there is a large vehicle in the oncoming lane. Other times it will do this if we are the only car on the road. It will also do this even more frequently at night. It does this even if emergency braking is turned off. It causes us to panic and search around for a problem. At minimum they need a way to turn this "feature" off and offer normal cruise. This system is not ready for road use. This happens multiple times every time we use the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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