Tesla Model Y Complaints

4,325 consumer complaints on file.

#11451769February 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Slams on the brakes without warning. Almost caused semi to hit me from behind. This is very dangerous and must be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451719February 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Several times during our first long trip in our new Model Y, it slammed the brakes on for no reason with cruise control enabled. We were traveling on interstate 80, with speed limits typically 75-80mph. In some cases, we slowed from 80mph to 55mph due to these unexplained braking events and were in serious danger of being rear ended more than one time. Conditions were sunny, clear, and there was absolutely no reason the vehicle should have braked when it did. No objects on the road, no other vehicles next to or in front of ours. It was completely unexpected and dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451644February 12, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple Occurrences - I use cruise control only - not Autopilot. Vehicle randomly applies the brakes with no traffic or obstructions. Most times it is momentary where the car drops 1 or 2 mph and then returns to set speed. Yesterday (2/11/2022) it twice initiated a hard brake and dropped the speed 10 mph before I could intercede. This is a very dangerous situation! Last week, another Model Y passed me on the highway and I counted 10 brake flashes in a mile. I then experienced 3 myself. Seems to happen more when the sun is low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451542February 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
driving southbound on hwy 101 coming from Atascadero going to Buellton. section of highway had 2 lanes in each direction. center divider was narrow - no trees. there were no cars in front of me. car suddenly braked. i looked and saw a large truck traveling north bound. that was the only other vehicle on the road. the first time this happened (a couple of weeks ago) I swerved onto the shoulder so i wouldn't get hit. This time, knowing what was happening, i hit the gas and got back to my traveling speed. no collision or damage. but you have to tell Tesla to fix this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451502February 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated while driving 60 MPH with the cruise control feature activated, the vehicle independently decelerated. The contact stated that while on a two-way street with another vehicle approaching, the vehicle abruptly stopped. The contact stated that the Forward Collision-Avoidance Adaptive Cruise Control feature was not operating as designed. The contact stated that the safety scope feature of the vehicle was too close causing the vehicle to erroneously brake whenever another vehicle was nearby. There was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the failure was a common failure. The contact was also informed that the manufacturer was aware of the failure and was in the process of implementing a software update to fix the issue. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451486February 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451322February 10, 2022
VISIBILITY/WIPER
In September 2021 I was driving my Tesla Model Y on I-84 in Connecticut at around 8:30PM, when all of a sudden I felt like I was about to faint, started experiencing dizziness and felt like everything was spinning around me. Luckily I was able to pull over safely. I called for an ambulance, everything checked out fine. After that I went to an ER, everything checked out fine again. I thought I was having a heart attack or a stroke, but all the tests came back negative. Initially I thought maybe it's because the Tesla drives, that it accelerates so fast that I wasn't used to the speed. Weeks later I started to see various specialists, ENT, allergist, ophthalmologist, optometrist, neurologist, they all checked me out and said nothing was wrong with me. I had two MRIs and and MRA done on my brain and neck, nothing wrong with me. After that I started thinking if there might be something wrong with the Model Y, so I Googled to see if other Tesla owners experienced the same thing. Then I found that some Teslas (Model X and Y) are known to have distortions and in some cases can cause headache or even vertigo for people. I then looked through my Model Y's windshield, then I noticed several areas of distortion. This led me to believe that my near-fainting was caused by the distortions in the windshield. I have other cars and I have driven highways at high speeds and I have never experienced any kind of dizziness or fainting. I took my Model to Tesla service center, they agreed and admit they do see the same distortions I saw, but they claim the distortions are within manufacturing specifications. I requested for the windshield to be replaced, ended up paying over $1k myself. My situation has improved slightly, but I still notice distortions in the new windshield. My belief is Tesla windshields have defects, they can cause people to have headaches and therefore could be a safety concern for everyone on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451243February 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on the 2022 Model Y, they have an Emergency Braking issue when the cruise control is set and you meet an oncoming car the Model Y will slam on its brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451179February 9, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451167February 9, 2022
LANE DEPARTURE: ASSIST
car brakes while on autopilot whenever a truck comes in opposite lane, especially in single lane roads, more prominent on cloudy days. near collision by following cars due to unanticipated brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451137February 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This is another incident of "phantom braking" that affected my wife and I- which occurred on Feb. 7th, 2022. We were returning from a trip to Michigan and headed back to Chicago-area at about 2 PM ET. The same exact scenario unfolded as the incident on Feb. 1st ( when we were driving TO Michigan. ) This time we were on I 94 headed WEST toward Chicago. There was a truck approx. 150-200 ahead of us and in the lane to our right. I was driving in Autopilot. All the cars on my highway were headed in the same direction all headed west to Chicago. So the phantom braking was not triggered by a truck in an opposite-headed lane. It was triggered by a truck headed in the same direction and to the lane to my right- the same exact scenario as what happened on Feb. 1st. Almost identical configuration. I was doing about 60- frankly paranoid that the car could stop throughout our whole trip home. Sure enough, when we approached the arrangement where a truck was ahead and to the right of our lane, the car suddenly braked. Luckily there was no vehicle tailgating us. So that's it. It happened again. All told, this is about 8th incident of phantom braking on the expressway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451111February 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Issue #1 When on autopilot, vehicle can suddenly brake on its own (phantom braking) without warning. This happens frequently on major highways and in some instances I have to respond quickly to prevent rear end accidents. Issue #2: Vehicle only alerts when another vehicle is suddenly stopping in front and does not automatically brake as required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451088February 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Numerous phantom breaking incidents. Dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450970February 8, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The infotainment/speedometer froze and went black. This caused the loss of the speedometer and turn signal control. The vehicle still accelerated,decelerated, braked and turned correctly but there was no indication of the current speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450927February 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle will randomly brake with no traffic in broad daylight (shadows cast by trees?), or always at the same area (e.g. when entering or exiting Sumterville, FL from the south), or when a large vehicle is approaching from the opposite direction (such as a semi rig), often producing an audible alert but at times without any warning. My previous vehicle, a Model 3 equipped with radar and the old software still relying on it for input, would also produce phantom braking events, but only in small numbers. The new Model Y with vision only is unreliable and dangerous, and practically useless when adaptive cruise control is engaged. This has been occurring since day one. Never before have I experienced such dangerous behavior in any prior vehicle, let alone one as modern and expensive as a Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450868February 7, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When we were driving in cruise control and auto pilot on two different trips, the car would brake for no reason We experienced dramatic breaking -Frequently up to 20 mph. These incidents would occur when a car was approaching us on a 2 Lane Highway but often for no apparent reason. We feel this poses a high risk of rear end collision if a car is behind us when it breaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450864February 7, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is an ongoing issue. When using autopilot, I experience phantom braking, usually with large oncoming trucks on 2 lane highways. The problem is worse with logging trucks, but I've had it happen with vehicles as small as school buses. In the worst cases, the collision alarm sounds and the car slows up to 30mph immediately. I have this happen at least twice every morning on my 7 mile drive to town. I have videos that capture this event. Photos don't work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450816February 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Like many other Tesla owners, I’m having daily problems with phantom braking when using my adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450805February 7, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450793February 7, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
blind spot warning on the lower left corner of the screen, which is covered by the right hand when driving. With the turn signal, it is impossible to the blind spot warning video without taking the right hand off from the steering wheel. A dangerous situation trying to turn the vehicle with one hand! Also Tesla model Y phantom breaks every time I used autopilot on interstate. Fortunately, no vehicles were behind me. An accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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