Tesla Model Y Complaints

4,325 consumer complaints on file.

#11450189February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving on divided interstate highways using adaptive cruise control the car would suddenly without warning brake heavily. This is happening up to five times a day on long trips. Weather was clear, no other cars in front and no obstacles on the road. The only recourse was to slam the accelerator to the floor and hope no one was tailgating. This has also been happening on two lane roads when a truck or other large vehicle approaches. This was so dangerous we can no longer use the feature on two lane highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450183February 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I just want to add my name to list to complain about phantom braking. You can't trust the adaptive cruise control to maintain correct speed as it will at random times brake hard when there is nothing in front of you. Maybe 20% of the times I use it.Sometimes it looks like a shadow on the road will cause it, maybe at night and when the weather is bad. It brakes hard too and you have to be ready to compensate. I think it is from using just cameras and no radar in my newer model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450182February 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on freeway car drastically brakes for no apparent reason, almost getting rear ended by car behind me. This happens while cruise control is on, several times! Very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450171February 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On numerous occasions while using cruise control the the Model Y brakes would be suddenly applied in the following situations. While in the inside lane of a curve in the road when several approached from the other direction the brakes would be suddenly applied when the front of the Model Y was pointing at one of the middle vehicles in the line of approaching vehicles. This sudden braking does not happing when traveling down straight sections of roadway or when traveling in the outside lane of a curve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450156February 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have consistently experienced “phantom braking” when using cruise control. (I do not use full driver assist). I drive frequently on two lane highways and the braking occurs seemingly randomly, sometimes even when no other vehicles are close enough for concern, but usually when a large truck is approaching on the opposite side. I don’t recall having the problem while driving on divided highways. Each time this has occurred I am startled by the warning beep and am in fear of a rear-end collision, so I have stopped using cruise control except on multi-lane, divided highways. I read about “phantom braking” in the Washington Post and was surprised that there were not more similar complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450153February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle will randomly reduce speed when using the adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450146February 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving north on I-5 in southern Washington on a sunny Sunday morning with low traffic in October 2020. I had only had the car for a few days and was using the autopilot and cruise control for the first time. As I approached an overpass that was casting a shadow across the highway, the car suddenly braked hard. Fortunately there were no vehicles immediately behind me. If there had been, I likely would have been rear-ended. About 15 minutes later, while driving in the middle of the three northbound lanes, a motorcycle passed me on the left and then cut across my lane to get to an exit. Again, the car braked suddenly. When I next stopped to charge the vehicle, I went online and read on various Tesla user chatrooms that this was a widely experienced problem. I immediately stopped using the autopilot and cruise control. I have not used them at all in the past 15 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450143February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Experienced "Phantom Braking" several times when cruise control is activated on a highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450142February 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Chronic problems with phantom breaking. We’re deathly afraid of getting rear-ended on the interstate. It’s a scary situation - we’re terrified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450129February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Traveling at 70mph on a highway with no cars in front using Autopilot with steering assist. The car suddenly braked hard and came to almost 35mph before quickly regaining speed. Had a car behind me that could have rear ended me on the highway. This was one of many times has happened but this was the most severe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450123February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving 75mph on a divided highway. I was in the left lane passing a slower vehicle in the right lane. There was nothing in front of me. A pickup truck was a couple of car lengths behind me passing the vehicle on the right too. As we were passing the vehicle attempted to stop for absolutely no reason whatsoever. My Tesla Model Y essentially slammed on the brakes going 75mph with a vehicle behind me. There was zero reason to do this and was dangerous as I could have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450118February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
phantom breaking issues on 2 lane roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450103February 3, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway using Autopilot, and the brakes engaged very suddenly without any warning signal nor was there anything in front of my car. (Aka “phantom braking” event).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450102February 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When on auto pilot or even simple cruise control the car often forcibly brakes for no apparent reason. It will sometimes brake when another vehicle is in the other lane or for no reason at all. I have asked the service center about the issue and they claim they have never heard of the problem. This is a very dangerous problem as it could cause a vehicle behind me to rear end me and cause damage or injury. It is terrifying when it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450096February 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On multiple occasions when auto pilot engaged, car will suddenly brake with extreme force. I have not been rear ended because of it, but it could very well happen. On Jan 30, as an example, travelling on divided 4 lane highway, no one in front of back, autopilot engaged, for no reason, it tried to come to a sudden complete stop while going 70mph. There was nothing in the road whatsoever. MULTIPLE other instances of this. On 2 lane roads, this happens even more frequently, I would estimate once every mile, though not always as severe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450085February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden, unexpected breaking multiple times while using autopilot cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449858February 2, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449868February 2, 2022
UNKNOWN OR OTHER
After driving the vehicle in cold temperatures (below 28 degrees) the HVAC stops heating the car and a warning appears on the center screen that heating/cooling is limited or unavailable. Only cold air flows through the vents providing no heat. the heat does not come back after turing the car off or coming back a few days later, it has to get serviced. This issue has reoccurred twice and has been serviced both times, but now the heating system make extremely loud noise and shakes the car each time it is started which causes the alarm to go off. I have another service set up for investigation into that problem. The heating the car after the first visit worked for a few weeks and then stopped working, which I believe is going to happen again is few weeks after this second time fixing the heating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450078February 2, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450063February 2, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Tesla adaptive cruise control has been malfunctioning for the past 12,000+ miles (since new). Yes, it is available for inspection upon request. When the cruise is set, there are a significant number of phantom breaking events, making it a real hazard for anyone following our vehicle. The breaking can happen as often as 3 times every minute, and can decelerate 10-15 mph within seconds before I am able to react and override the cruise. The vehicle has been inspected 2 times by the manufacturer and has been found to have no hardware failure. There is no warning prior to the phantom breaking. However, periodically there are warnings during the phantom breaking events in the form of alarms sounding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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