Tesla Model Y Complaints

4,325 consumer complaints on file.

#11510788March 8, 2023
SEATS
The trim that includes the controls for the front passenger seat became detached. I returned to the vehicle to find the seat had fully reclined on its own. This occurred in October 2022. I confirmed with other Model Y owners that they had the same problem occur. Tesla said the clip holding the trim in place popped out and replaced it. A similar repair was done for other owners. The problem reoccurred in March 2023. I confirmed with other owners that the problem reoccurred for them as well. Tesla replaced the trim this time instead of just replacing the clip. There were no notices from the car either time that the seat controls had become detached from the seat. While waiting for the repair to take place, Tesla did not inform me whether or not it was safe for a passenger to sit in the seat. I question if it was safe since the seat reclined on its own, the seatbelt is attached to this detached piece, as are the seat controls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510775March 8, 2023
POWER TRAIN, ENGINE
I bought this Tesla model y in less than a month to be specific February 23th, I was forced to park the car due to rear motor failure. I had barely any time to find a parking lot before the car shot down on me. Until today, I have not gotten the car yet from Tesla due to long delay repair time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510742March 8, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control engaged, the vehicle experienced phantom braking, without warning. The contact attempted to reach out to the manufacturer but was unable to reach a representative. The vehicle was not yet diagnosed or repaired. The failure mileage was unknown. The contact stated that the manufacturer was contacted after each failure occurrence. Recall visits were scheduled but cancelled due to the issue being deemed "resolved" but that is not true.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510617March 7, 2023
SEATS
Much like SB-23-13-001 recall my rear seat bolt became lose. However it does not seem to be included in the current recall. Tesla is trying to charge me to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510599March 7, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES
The contact owns a 2023 Tesla Model Y. The contact stated that while at a stop with the brake pedal depressed, the vehicle unintendedly accelerated. The contact stated that no warning lights were illuminated. The contact stated that she rear-ended the vehicle in front as she turned the steering wheel to the left and landed in a ditch. No air bags deployed. The contact stated that she and her front-seat passenger sustained no injuries however the other vehicle driver was seen by the EMTs on the scene. A police report was filed. The vehicle was towed to an authorized Tesla Center and was awaiting diagnosis. The manufacturer was notified of the failure and a case was opened. The contact stated that she was informed by the manufacturer that a diagnosis team was working on the diagnosis. The approximate failure mileage was 473.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11510557March 7, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021Tesla Model Y. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently and aggressively slowed without driver input. The vehicle then accelerated independently. There was no warning light illuminated. The failure occurred approximately 10 times. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510354March 6, 2023
BACK OVER PREVENTION
The contact owns a 2022 Tesla Model Y. The contact stated that while reversing out of the driveway at approximately 5 mph when they suddenly crashed a parked vehicle behind them because the backup prevention system failed to activate. There were no warning lights. No air bag deployed. The contact received no injuries or medical attention. The parked vehicle's door had been damaged. The contact's vehicle had paint removed from the vehicle and a slight dent. No police report was filed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11510348March 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We had 2 phantom breaking occurrences while in Autopilot traveling at 75 MPH within 10 minutes. The first time we were passing a pickup with trailer on the right and the in the second a pickup was passing us on the left. in both cases there were no other vehicles or objects on the road in front of us. If there was a vehicle following close behind us there could have been an accident. We did not come to a complete stop but I am not sure if that was because of Autopilot or my reaction. There were no other warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510338March 6, 2023
ENGINE
The contact owns a 2021 Tesla Model Y. The contact stated that her husband was attempting to drive from a stationary position and depressing the accelerator pedal, the vehicle stalled. The contact stated that no warning light was illuminated. The contact experienced the failure three times. The contact took the vehicle to the local dealer; however, the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510242March 5, 2023
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510221March 5, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle brakes suddenly while driving even when there are no cars or obstacles of any kind in front or even in the distance. This has led to several events where I was almost rear-ended because of how strongly and violently the car was breaking on the highway. Last example was on March 5th 2023 at 1:19 p.m. while driving on interstate 90 in Ohio going westbound, there were no cars in front or in the distance in the lane. The car suddenly applied the brakes in a very strong fashion in the middle of the highway. There were at least five examples just like this one which happened prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510215March 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on East on I-8 and was East of Yuma, AZ. I was using the enhanced auto pilot feature. I was traveling 70 miles per hour (5 below the speed limit) There were no autos in front of me and nothing on the shoulder. There was a semi truck behind me (I am not sure how far back.). My car suddenly put on the brakes and rapidly slowed down. (I am not what speed) The de-acceleration was so severe that my coffee cup too flew onto the floor. The semi truck was able to move to the right lane but blew his horn loudly. It was extremely scary and dangerous for both of us. I have done some research and this seems to be a problem that many Tesla owners are experiencing. This issue needs to be fixed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510212March 5, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This has been an ongoing problem with our car. While using cruise control it will randomly slam on the brakes for no reason. Nothing is around us it just instantly takes the car from 75 to 60 without warning. It happened multiple times to us over the past few days. Luckily I am nervous about using cruise control in this car so I had my foot on the gas but it did happen with a semi behind us. I was able to manually correct the problem myself quickly but it could have been very bad. These cars are going to kill someone if Tesla doesn't fix this problem soon. So far they have not cared about fixing this problem at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510179March 4, 2023
VISIBILITY:GLASS, SIDE/REAR
Hello, I was taking my car reverse and my car door was open slightly and it hit my garage door, and that was my mistake. My only problem here is, the driver side rear window broke and it broke into MILLIONS OF PIECES and shattered all over inside.the car. Not sure what the technology is, and it should not break into millions of tiny, tiny pieces. It's a brand new car and struggling to clean it because they are no minute. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510162March 4, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple "phantom braking" events while using adaptive cruise control (no full self driving, just basic adaptive cruise). First time while going at interstate speed and crossing a bridge, vehicle saw a shadow on the road and slammed on the brakes thinking it was a vehicle. Obviously this is a startling and dangerous situation especially for vehicles behind you. This has also happened on the highway, flat terrain, roads were clear of any obstacles and it slams on the brakes thinking there is something in the road. Every time it does this, there appear to be shadows on the road (from street signs, light poles, trees, etc.). The sudden braking is of course bad, but there's also nothing in the vehicle that tells you why, no chime, it just hits the brakes. It still appears that cruise control is active, but it won't resume speed after an event like this until you turn cruise off and back on again. I know this isn't an isolated incident and it absolutely will cause a crash, if it hasn't already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510148March 4, 2023
UNKNOWN OR OTHER
Window on driver side not retract correctly causing window remains unshut and water from rains may impair my driving vision. I have report the occasions of that account to Tesla but Tesla wanted to charge me for the work even when my vehicle was under warranty. Re: NHTSA Recall No. 22V-702 - 7SAYGAEE6NF365917
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509980March 3, 2023
VISIBILITY
The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509855March 2, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS, VISIBILITY/WIPER
The Tesla Model Y Blind Spot warning system does not accurately detect the position of cars in the lanes next to the car. The display shows the car as behind the vehicle while it is actually at the rear quarter panel. There is only an audio warning if the turn signal is activated. The car is in the blind spot yet the system does not warn the driver. I took the car in for an adjustment to cameras and Tesla said they are functioning as designed. Tesla removed the radar sensors that aid in parking at low speeds. This was intended to be replaced with Tesla Vision. Tesla Vision functionality is not yet available. Although a low-speed collision with an object may not result in injury to a person, it is a safety feature that has been removed. The windshield wiper's speed cannot be adjusted or even started on the stock. To change speed or turn on the wipers you must look away from the road, locate the control panel and then select the desired speed. This clearly is a safety hazzard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509846March 2, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It seems like this is a common problem if you search "tesla phantom braking," which very obviously needs a solution. I commonly experience the phantom braking when there is a shadow like passing under a bridge. The car will slam on the brakes thinking the shadow is another car, which is obviously extremely dangerous especially on the highway. A simple solution would be to add a legacy cruise control option, while fixing the phantom braking. This would cause a lot less wrecks and deaths.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509549February 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I had a major accident on Sep. 24th 2022 when the car sped the traffic light and was hit by another on coming vehicle. This crash has caused a life changing changes to me & others involved in the accident. The vehicle suddenly sped without my control without stopping on the red light. I also had a major financial & vehicle loss with legal activities still pending. Tesla is not investigating and not taking responsibility of this accident and the nearest dealership is avoiding my claims. My auto insurance Allstate is handling this claim.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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