Tesla Model Y Complaints

4,325 consumer complaints on file.

#11524343May 29, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Approximately 5 times while using Adaptive Cruise Control my 2023 Tesla Y will abruptly brake and slow down approximately 10-15 mph even through there are not roadway dangers. It is a startling event every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524320May 29, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When traveling on cruise control the car will suddenly break in the middle of the road even though there are no vehicles, pedestrians, or threats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524311May 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For last several months my 2021 Tesla Y is experiencing phantom braking while using cruise control. Happens about once every 50 miles on the highway and occurs on straight roads with no traffic in front or behind and no road hazards. Braking is sudden and hard and represents a significant hazard . Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524260May 29, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
Repetitive phantom braking. Happens quite often. Three time today on the intestate. I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40. I have it on video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524249May 28, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We have had our car for under 3 months and have had repeated episodes (easily 2 to 3 dozen) of extremely rapid braking when the car is in cruise control on the open interstate road when there are no cars ahead of us or any other obstacles that might have triggered the camera sensor. Tried turning off the forward collision avoidance option and the events still happen. Have kept the windshield over the front camera areas clean. It has happened typically during sunny days as we have not usually used the cruise control in the rain. When these events happen there is typical rapid slowing of the vehicle by 20-30 mph within a few seconds. If a car was following close behind us, there would be a high chance of collision. There have been no warning messages or any signs that the vehicle is otherwise malfunctioning. When we contacted Tesla technical assistance, they emailed us a copy of the part of the car manual that says the feature might not function in bad weather, if the camera is not clean, in construction zones, etc. none of which describe the circumstances of when this malfunction happens in the car in broad daylight. They also said whenever it happens to send a bug report which the technicians will look at. They also said it might be fixed with the next update, which of course, it wasn't. Finally, in the same batch of emails, they sent email that said we could report our issue to NHTSA which without any other resolution method to the problem, is why I am reporting it here. It seems as if there are many Tesla owners who are reporting this problem online. It may have been less of a problem before Tesla removed the radar feature in the last year and depended solely on their front cameras to make automatic braking decisions for the car. Whatever is happening, it isn't working and makes driving with cruise control scary and dangerous. Thank you for listening. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524245May 28, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On a trip from Spokane to Seattle on 5/27/2023, while traveling at 72mph on I-90, we experienced “phantom braking”. This resulted in the vehicle rapidly decelerating based on its detection of something in front of the car to avoid a collision. This occurred 3 times on the trip, and in no case was there anything for the vehicle to avoid. Weather was clear and road conditions were dry. Our biggest concern is that there could have been someone following directly behind, and would have certainly caused an accident if this were the case. The Tesla was in “autopilot”, which is the only mode we have experienced this. We experienced this last year on the same stretch of I-90, just east of Moses Lake to just west of George Washington.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524241May 28, 2023
VEHICLE SPEED CONTROL
I have owned my new Tesla for about a month and it has had a recent software update. Today, I had the cruise control set to 75mph on the freeway and the car very suddenly reset the speed to 50 mph for no apparent reason, making the car rapidly and suddenly slow down. I figured this was just a fluke and later tried to use the cruise control again. This time the cruise control was set to 75 mph on the freeway and the car very suddenly reset the speed to 30 mph for no apparent reason, the car very suddenly hard braked on the freeway. I had to swerve in the other lane so the car behind me did not rear end me. Luckily I did not get into an accident but it was close. This is very dangerous and unacceptable to car safety. I have never experienced anything like this in my life. I have scheduled an appointment to have my new Tesla looked at but I want to notify the government about a serious safety issue with the Model Y 2023 Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524208May 28, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
I have my car serviced 4(four) times, most recently on May 26, 2023 at Tesla Sterling, VA Service Center. While traveling with family on May 27, 2023, we had three false warning incidents, each caused serious confusion and distress: 1. On May 27, at 12:47pm on Alder Woods Dr. at Fairfax VA - my car issued a false warning for a legally parked car on the street. 2. On May 27, at 6:51pm on I-495South - my car issued another false alarm for a slow downed traffic, for the car travelling in front of me - going well below the speed limit, with a lot of space between two cars. 3. On May 27, at 6:53pm on I-495South - my car issued a third false alarm for the same slow downed traffic, and for the same car as I described above - going well below speed limit, with a lot of space between two cars. Tesla's Forward Collision System warnings can't be turned off, the false alarms as I described above cause a lot of confusion. I need to look at the screen to study what was going on, the false warnings system distracts me, which may cause other serious injuries or problems. Also, the forward collision system is connected to Tesla insurance, I am paying 2 times more than what I started to pay, due to false warnings, when I purchased the car 6 months ago, for no good reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524179May 28, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on a relatively straight, 2-lane highway with cruise control set and no autopilot, the car started to brake suddenly and aggressively. This caused the car behind me to almost rear end my car. Luckily I was quick enough to press the accelerator to avoid the accident. This same sudden braking happened a total of 4 times within a 200 mile trip, one of which almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524175May 28, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hello, me again. Been having ALOT of trouble with voice text when trying to respond to my wife at the stop light. I started telling her about how a white Cadillac escalade almost crashed into me and all the safety features 'randomly' disabled themselves while driving and I'm late because I tried to keep eyes on the car while the local PD dispatched and had to drive further than I intended but I eventually gave up after he got so far ahead after weaving thru traffic like he's playing grand theft auto. So the voice text has been doing this really 'cool' feature where I say some stuff that's incriminating about tesla or the FBI and then it just doesn't type it at all or says some stuff I never actually said that usually sounds incriminating like this one time I tried to voice text my wife that some guy tried to crash into me and then sped away at 100mph plus and later I caught up to him because he crashed at a toll in the rain; the car said I was racing a guy and I crashed! Then my wife got all freaked out and called me and I explained that I'm totally fine and wasn't racing him he raced PAST me. This car is scary as hell, it should have its own horror movie. Oh yea I just got a letter from the IRS for the third time saying they changed my 2020 tax returns and I owe $138,021 in back taxes by next month or I'll get $20,000 a month in late fees but I only made $729 that year and already paid my taxes thru my accountant. FBI tried to raid my house 2 nights ago AGAIN using localPD. All after Tesla refused my lemon law surrender and they claimed nothing is wrong with my car and tampered with my evidence camera despite them consenting to being recorded by entering my vehicle. Car is living in the garage now until DOT Agent finishes setting up our meeting because I really don't want to die that would suck. Here's a link to my shadow banned Instagram that has hundreds of videos of my car trying to kill me. https://www.instagram.com/reel/CsxNKLNRh-3/?igshid=MzRlODBiNWFlZA%3D%3D
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524174May 27, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Hello it's me for the 500th time. I was sitting at a light when a new song came on that's actually a movie clip from Pulp Fiction directed by [XXX] about hitmen that kill people that speak out, like whistleblowers; for their boss. So I'm sitting at the light and the cars behind me are all glitching between 3 lanes but nobody is moving and my volume is up and it starts 'yelling' "STORING DEAD [XXX] AINT MY [XXX] BUSINESS!". This was soon after almost being ran off the road by a white Cadillac escalade that I called in and reported to the local PD. I was rear ended by a white Cadillac escalade in 2019, I almost died and received death threats while leaving a competitors business. and I'm permanently partially handicapped at 31 years old. About 1 mile down the road my car started encountering 'ghost cars' that show up on the GUI of the screen but aren't actually there in real life lol. Just so I'm clear the car is basically threatening me after Tesla says there's nothing wrong with it so I disabled my $12,000 FSD and will be keeping this car in the garage from now on. Here's the link to my shadow banned Instagram that holds all the videos of this car trying to kill me because the government wants to cover it up. The FBI actually tried to SWAT me in the middle of the night for the second time in 3 years 2 nights ago but luckily the Sargent was cool and a desert storm veteran so he knows what's up. Truly terrifying! https://www.instagram.com/reel/CsxNKLNRh-3/?igshid=MzRlODBiNWFlZA%3D%3D INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524172May 27, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
Tesla refused my Lemon Law surrender and claims there's nothing wrong with the car once again, big surprise! They messed up my dashcam during fake service regardless of legally consenting to being video and audio recorded (VERY clear NOTICE stickers on the doors) when entering the vehicle which I own; it is NOT leased. Consent is important, without consent things become crimes. Like if a flight attendant says no to sex with her boss Elon you cant just rape her and then offer her a horse after and get away with it. Anyways the automatic indicators that Elon suggested everyone try on Twitter the other night doesn't actually work for automatically turning on or off with or without AP and FSD. I decided to turn off my FSD that I paid $12,000 because its a death trap. Here's a video since Tesla says I'm imagining it and I must be schizophrenic or something but this is exactly why I record everything and trust nobody. The link probably doesn't work because the government is trying to silence me in this huge coverup. https://www.instagram.com/reel/CsxNyMLsFkK/?igshid=MzRlODBiNWFlZA%3D%3D
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524105May 27, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
This incident took place on May 26, 2023 at 3:43pm on Rt 608 (West Ox Rd) at Fairfax, VA. I had another false alarm warning for a car traveling in front of me with below the speed limit and having more than plenty space between us. My car put a false warning with extreme sounds and visuals, as a result I had to take off my eyes from the road and look at the screen to see what may be going on. I was distracted due to this warning, and I had to 'hard brake' as a result. Tesla's false forward collision warning almost caused an accident as a result. Both false warning and the follow up is captured in the screenshot that I share. I had my car at Tesla Service Center at 9am same day on the same day (May 26, 2023) for fixing Forward Collision System malfunctions. The service told me that there is no fix, they are aware of the problems, but there is no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524070May 26, 2023
SERVICE BRAKES
Error message “power braking assist reduced” displayed on the vehicle and the vehicles brake gave out. Meaning I was unable to utilize the brakes for slowing down the vehicle. The message disappeared after parking (and powering down) the vehicle for a bit. Had the same issue in a few days. Tesla is now replacing the entire brake pad assembly due to a brake sensor failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524039May 26, 2023
UNKNOWN OR OTHER
We have 2 drivers in the family. Using the Tesla app, one individual accidentally opened the trunk of the car while the other individual was driving that car several miles away. The car was in "drive", not in "park". Luckily the car was going at a slow speed so there was no accident. But the open trunk blocks the view out the rear view mirror. And the vehicle and its contents are not secure when it is driving in this mode (it is open to the road in the rear of the car as it is a hatchback-style car). This has happened twice in the last 3 months, the most recent on May 11, 2023. The confusion that led to both accidental openings of the trunk is that the family has 2 Teslas, so the individual operating the app meant to open the trunk on the other car that he was about to drive. It is an easy mistake to make when a family has multiple Teslas set up in their app. Another disturbing part of the event was that in both cases, the driver had no way to close the trunk from within the car unless the car was stopped and then placed in park. The Tesla trunk can only be opened and closed by the driver inside the car when it is in park. But the Tesla app can open and close the trunk when it is in park or drive. The car should only allow the trunk to open when it is in park, even if the app requests it to open. Upon reporting this to Tesla on May 25, the service team ran diagnostics on the car and said that there were no issues with the car. And then the issue was passed on to engineering to look at. Tesla did not report to me whether this was an intended use of the Tesla app or if there was a problem with my specific car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524025May 26, 2023
SEATS
The drivers seat is not bolted down properly, it moves while driving. It makes it so that I don't feel in control of the vehicle and I may accelerate unintentionally as my foot is moved by the seat moving. I also fail to break as I need to as the seat moves back and my foot fails to engage on the brake. There are no warnings, and Tesla service is aware and maintains it is "under spec" I have attached a copy of their work order information
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11524000May 26, 2023
ELECTRICAL SYSTEM
Leased a brand new Tesla Model Y @ 01 Apr 2023. I put @ 2100 miles on the car. On @ 01 May 2023 I get a fault stating vehicle could not be charged. Took the vehicle to Tesla for repair on 04 May 2023, and was told that it needed a new HV battery. Original completion date was to be 20 May 2023. This was pushed back to 26 May 2023 and has now been pushed back to 31 May 2023. This is a vehicle that was a month old. Asked about a loaner, and was told that there were none available. I will have been without my car that I am paying a lease payment, insurance payment and self drive subscription payment for almost a months worth of time. Was told by a Tesla rep that no compensation is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523820May 25, 2023
ELECTRICAL SYSTEM
Power conversion unit failed with 400 miles on the car. It is being repaired now. The first replacement also failed and they are in the process of trying a second replacement. Car has now been out of service for more than a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523659May 24, 2023
AIR BAGS
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, indicating that the passenger’s side air bag was disabled. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty; however, the manufacturer sent a mechanic to the residence, who replaced the sensor; however, the failure recurred. The mechanic came back a second time and performed a bypass on the sensor; however, the failure recurred. The manufacturer informed the contact that the passenger's seat needed to be replaced. The contact related the failure to the code RCM2_A636 (Front Passenger Safety Restraint System Fault). The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523753May 24, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Car was in autopilot multiple times and sharply applied brakes with nothing in front or obstacles. This is dangerous and almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model Y