Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11467532June 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking occurred multiple times while driving on hot days in the Desert. Traveling at around 70 mph, the car would apply the brakes hard and slow down until the driver takes over and disengages autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467511June 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since purchasing my vehicle a year ago, it had has occasionally engaged the emergency braking system in situations where other cars have not been a threat or directly in front of me. This week, the system engaged when I was driving up an incline on the highway with no vehicles around me. Very disconcerting and DANGEROUS. As a result I deactivated the system. This is a flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467510June 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The autopilot used for automatic cruise control regularly brakes for unexplained reasons when there is no immediate threat. This is not only scary but it could cause an accident if other cars were right behind me. There is one part of highway 470 in Highlands Ranch, CO, where it happens every time, like autopilot is expecting the speed limit to drop so it slows way down for me, but the speed limit hasn’t changed. Other times it just happens randomly. It will happen at least once usually every hour I use autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467508June 4, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was in auto pilot (cruise control). The car was going at 78 mph. The brakes suddenly engaged for no reason. Slowing the car to 60 mph very quickly. It basically felt like I slammed on the brakes. This happened 3 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467490June 4, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving at high speed on a freeway the car started braking without driver touching the brake pedal. Adaptive cruise control and lane departure were on. Fortunately no one was following close or it could have cause a serious accident. This happened twice on one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467467June 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway, , this car continues to phantom brake at high speeds which is dangerous. Both adaptive cruise control and “autopilot” experience this. It can be an overpass, cloud, or when the car sees it’s shadow. The phantom braking is a serious safety issue and makes me not want to use the feature. Tesla needs to improve this ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467455June 4, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
I purchased my Tesla Model 3 six months ago and I have experienced the phantom braking event while on autopilot four times that I can recall. The most recent occurrence was this past Saturday afternoon, May 28th, 2022 southbound on I-35W around 2pm . I was driving on a clear sunny day and there was no traffic in front of me. There was a white pickup truck behind me about 5-10 car lengths. While traveling on auto-pilot at 70mph the car suddenly slammed on the brakes and created a situation where the truck behind me could have rear ended my vehicle if I had not disengaged the autopilot quickly. The forward collision warning sensor did not activate indicating any type of potential collision risk. The vehicle simply slammed on the brakes and decelerated from 70 to about 35mph before I could get the autopilot disengaged by tapping the brakes and taking manual control of the vehicle. This was by far the most startling incident but it has occurred on more than one occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467448June 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I’ve experienced the “phantom braking” most recently on may 29th, on highway. No cars around or anything that should have trigged it. I was in autosteer mode when it happened both times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467444June 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467438June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving at night, using adaptive cruise control, about 70 MPH, no other vehicles near by, multi lane highway, when pavement changed from black tarmac to lighter concrete surface, the Tesla braked hard automatically. I accelerated and disengaged the cruise control. No loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467433June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has on several occasions while using cruise control feature engaged, braked unexpectedly at highway speeds when nothing was in front of the car. My Tesla does not have Full Self Driving capabilities, it has also done this emergency braking with Autopilot engaged. It's happened so many times while the Autopilot is engaged, that I never use Autopilot anymore. I have twice nearly been rear ended, (with only cruise control engaged) by a car following me when this auto-braking happened in highway traffic, forcing me to have to immediately hit the accelerator pedal in response, to avoid being hit from behind after the brakes auto engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467432June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? Autopilot; yes. How was your safety or the safety of others put at risk? On several occasions while using "Autopilot", the vehicle attempted to come to a complete and sudden stop on the highway while driving at highway speed. On each occasion I've either had to quickly intervene by disabling "Autopilot" and accelerating or overriding the system by utilizing the accelerator pedal to keep moving then disabling "Autopilot" to avoid being rear-ended by the vehicles behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467415June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This happens to me all the time. Especially on interstates such as I-4 in Florida. The car will suddenly brake with no warning, slowing down dramatically. For example, if driving at 80 mph the car will suddenly for no reason slam on the brakes to 50mph, almost having other cars behind me rear end me. This issue has never been dealt with by Tesla and Tesla claims it's a normal problem to have. I've never had any other car with adaptive cruise control do this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467392June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When Autopilot is engaged the vehicle will sometimes rapidly slow down unexpectedly. There is no visual or audio warning to accompany the slow down to indicate what the vehicle detected to cause this. It is a rare occurrence but could potentially cause an accident in heavy traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467389June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467383June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH, the vehicle experienced phantom braking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467376June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467368June 3, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving with cruise and steering control, car will emergency brake like something is in front of the car. Many call it "phantom" braking. One time on a 2 lane highway the car braked hard for no reason, it happened on the way to Vegas and a large group of bikers were behind us. Very scary at highway speeds. We let the bikers pass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467365June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
When driving down the highway with autopilot active the car will randomly slam on the brakes. This seems to happen especially when going under or driving on overpasses with the autopilot feature enabled. When this happens the display indicates the max speed available for autopilot is 25 or sometimes 50mph which causes the car to slowdown rapidly from cruising speeds of 70-75mph. I understand there are limitations with the new vision only autopilot system but in these situations this rapid braking could cause someone to rear-end me or cause other drivers to think I'm brake checking them which could result in a road rage incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467364June 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway and using the tesla version of cruise control, the car abruptly brakes with no obstacles in the area and the car is within the lane. The braking so abrupt that I think the car is about to cause an accident. This happens consistently in both the cruise control and the autosteer function engaged. Today I had the car set to 75mph with autosteer and no other car on the highway (4 lanes wide) and me traveling in the hov lane. Suddenly the car slowed to 65mph in less than a couple seconds before I was able to deactivate the cruise control. The feature is not stable and frightening to use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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