Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11483916September 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On an empty freeway I5 southbound over a crest, the car emergency braked from highway speed with no obstacles or cars in front of it. The weather conditions were sunny, 98f, and some mirages were on the road surface. Autopilot was engaged and set to the speed limit. Emergency braking alert sounded and the car applied full power braking. Car is running software version 2022.24.6. prior versions of the software with radar support did not exhibit this phantom breaking behavior. The current version disabled radar and used "Tesla vision"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483586September 8, 2022
STEERING
The steering system malfunctioned. Yes it is available for inspection. The car turned across oncoming traffic turning the vehicle 180 degrees leaving me facing oncoming traffic during rush hour. I could have died in a horrific accident. The service center for the vehicle sulfate they will not evaluate vehicle until body damage to vehicle are repaired. The vehicle had no notifications or warnings prior to the incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11483438September 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While traveling northbound on I-25 between Las Vegas NM and Raton NM, the car auto breaked several times for no reason,Going from 75 MPH to 57 MPH, throwing us forward against the seatbelts in the car. The incident Happens again between Colorado Springs and Cheyenne Wy and outside Cheyenne again on I-25 N. All incidents happened while using the cruise control, which is what Tesla recommends to get the most miles per charge. We are just very lucky there was no traffic behind us to rear end is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483402September 7, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control (Tesla "autopilot") system has unexpectedly disengaged and applied light to heavy braking numerous times. The system frequently mistakes a particular highway sign for a stopped vehicle and applies moderate braking. The system has also applied light to heavy braking in circumstances where I simply cannot figure out what the camera is interpreting as a hazard. This puts me and other drivers around me at risk as it is unnecessary and unpredictable braking at highway speeds in traffic. Tesla has not been able to remedy this problem and I do not consider the cruise control system to be safe to use. This has happened more than 10 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483211September 7, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving about 35-40mph on city street when car abruptly applied emergency braking. Car automatically slammed on brakes (screeching) and came to complete stop. This action was dangerous because it could have caused an accident if another car was behind me. Caused fear and panic as I believed something or someone had hit my vehicle, it also scared a pedestrian that was walking along the sidewalk. The sudden braking also caused my body to violently jerk forward and backwards. This has not been reproduced or confirmed by dealership or service center. It has not yet been inspected by anyone. I have made an appointment for car to get inspected, appointment is 9/16. No warning lights or symptoms came on prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483204September 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using my Tesla's Full Self Driving (FSD) feature (Navigate on Autopilot) on a recent road trip through West Texas, the vehicle, on multiple occasions, would automatically brake while cruising at speeds of 80 mph (speed limit was 75 mph), which consequently dropped the vehicle's speed over 20 mph within seconds. The result was being forcibly slammed forward with such a jarring, unexpected force that would have easily slammed me as the driver and my front seat passenger into the wind shield if we were not wearing our seatbelts. This happened multiple times on the trip. The only way to recover was to depress the accelerator and forcefully hold on to the steering wheel until the braking system released and control was returned to the driver. If this had occurred on a crowded highway rather than on the open spaces of the West Texas interstate system, I am convinced there would have been a rear impact collision. This "phantom breaking" as Tesla claims, is a serious issue that will no doubt lead to fatalities if not corrected. This issue manifested without warning and with no alerting. The issue can be easily reproduced and the component has yet to be inspected by any 3rd party. I fear people will die because of this issue until it is resolved. Thanks, Sean Merino
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483172September 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
During a road trip of around 600 miles when using the adaptive cruise control feature without autopilot active I experienced no less than 6 phantom braking incidents. Most were when coming over a crest of a hill. There were no warnings or indications on the instrument screen. During each event I had to press off the accelerator to stop the braking. The car resumed the set speed with adaptive cruise control active. During some of these events a car was behind me that could have either hit me or lost control of their vehicle and caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483162September 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car will phantom break while using autopilot. I will be driving 80 mph on a main free way (I-80) and all of a sudden it will slam on the breaks and go to 40 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483083September 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control, or traffic-aware cruise control (TACC) as Tesla calls it, phantom brakes with no prior warning a few times per hour. It usually happens on straight stretches of road when there isn't much traffic in front of the vehicle. The event that prompted me to write this complaint was when I was travelling on a highway in Utah. I was driving about 80mph slammed on the brakes and slowed to about 30mph. There were a few vehicles behind me when this happened. Thankfully they were able to brake in time to avoid a rear-end collision. I always drive with my foot on the accelerator with TACC because I experience lots of phantom braking, but this particular event happened too quickly to intervene. I have reported this to Tesla, but they claim it's normal operation of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483062September 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On Saturday, September 3rd 2022, we were on a highway with Autopilot system engaged at 75mph, and without any reason, the autopilot system reduced the speed to 50mph, even thought the highway speed limit was not reduced/changes, there was no vehicle or event requiring the vehicle to reduce the speed, and the Autopilot settings were to keep the current vehicle speed limit. It was a sudden unintended braking action in Autopilot, which could lead the vehicle behind us to crash and a severe accident on the highway. The sudden unintended braking happened 2x during this road trip, without any warning or symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482981September 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving SB on N Gate Rd in Vacaville, approaching the gate for Travis AFB. There was traffic backed up at the gate and I put the car into Autopilot to negotiate the stop and go traffic. I had been in Autopilot for maybe 50 yards when the car suddenly accelerated on it's own and veered to the right. The brakes would not work to stop the car and the steering wheel would physically turn but it wasn't changing the direction of the car. The car veered off the road to the right and into a utility pole.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482939September 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking aggressively appearing during a family road trip. Violent braking leading to a 20-30 mph drop in speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482911September 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving down our rural highway, with little traffic, the cruise control is basically unusable. The cameras see the heat shimmer on the highway (100 degrees plus) as another stationary vehicle and slam on the brakes suddenly and frighteningly. If there is traffic (rarely) in front of this, the sudden deceleration never happens. However, the traffic free environment causes this kind of reaction on a regular basis. On a 60 mile trip that we regularly make it happens enough in the first 10 miles that we don't use the cruise control again on the trip. We try again after each software update but this hasn't improved anything yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482866September 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Often when driving on the highway with the cruise control on, the car will activate heavy braking without provocation. Sometimes it happens once on a 2 hour drive other times it happens 3 or 4 times on an hour drive. One time, I was the only car in sight when I was in a double lane 65mph divided highway. I am not using full self driving or auto steer, however it has occurred while using Auto Steer (beta). I'm not sure what causes this braking, but it's dangerous. One time it brake checked a semi truck before I slammed on the accelerator pedal to disable the braking system. Other times I can feel short choppy accels/decels on the highway again without having a car/object in front. Today a driver was following closely and it went into full braking mode. I'm not convinced it's emergency braking, however when you take your foot off the accelerator pedal it does brake heavily with regenerative braking. In our ownership of the car, the collision warning has chimed at us once but not actually activated braking to my knowledge. So far I've seen complaints about Full Self Driving autopilot Phantom Braking, however we don't have that package. However the same systems are physically installed that may feed into the safety systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482665September 2, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482271August 31, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 5 MPH to park at her residence, the vehicle experienced unintended acceleration and inadvertently veered to the right. The vehicle then crashed into a transformer box in a residential yard and came to a complete stop. The contact had a broken backbone and received medical attention. A police report was filed. The vehicle was towed to a body shop where it remained unrepaired. The manufacturer was made aware of the failure and informed the contact that it was a human error, mistaking the accelerator pedal for the brake pedal and that they would review the computer log. The failure mileage was 1,062. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11482213August 31, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control thinks that those heat shimmers/pavement mirages you get on asphalt are trucks stopped in the middle of the road and slams on the brakes. It happened dozens and dozens of times on my drive on I-80 from Reno to Colorado. It seems like this is a common experience from searching the internet. I will take it in for service but it seems like its happening to everyone so not likely to get fixed. Sometimes it will only slow down a little bit, 5 or 10 mph, but I've also had it hit the brakes hard and slow me down to 25 below the speed limit. Sooner or later this is going to cause accidents, if it hasn't already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482074August 30, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving with the Autopilot system engaged at 55 MPH, on a clear, sunny day, the vehicle applied the brakes and rapidly decelerated to 40 MPH before I could press the accelerator pedal to restore my set speed. There were no objects of any kind on the road. No hills or curves were involved. I was fortunate that no vehicle was closely following me or they might have run into me due to my unexpected and unnecessary brake application.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482070August 30, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When car was engaged in Autopilot the barking system was activated without warning or cause. The vehicle slowed rapidly and sudden. Had to disengage Autopilot to get vehicle back to safe driving speed. No others vehicles where in front or behind me and no obstructions were in the path of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482069August 30, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving using the autopilot system on a clear, sunny day with no traffic ahead or behind my vehicle, I had a Phantom braking incident causing my brakes to be applied in an unsafe manner which would have brought me to a complete stop had I not intervened by quickly stepping on the accelerator. I was moving along at freeway speed when this incident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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