Suzuki XL7 Complaints

380 consumer complaints on file.

#10595197May 30, 2014
AIR BAGS, SEATS
I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595203May 30, 2014
STRUCTURE, VISIBILITY:WINDSHIELD
THE SUZUKI WINDSHIELD IS LEAKING AND CAUSING THE CAR INTERIOR TO MILDEW AND MOLD THE WINDSHIELD IS A RECALL ITEM BUT WHAT ABOUT THE SMELL AND HEALTH CONCERNS BREATHING PROBLEMS CONSTANT UPPER LUNG INFECTIONS FROM A CAR DEFECT THIS IS A ISSUE. CAR CAN NOT BE SOLD BECAUSE OF SMELL ???? MONEY IS NOT AS BIG OF CONCERN AS HEALTH OF ME AND MY FAMILY ??? SUZUKI SHOULD BUY BACK OR FIX PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595204May 30, 2014
AIR BAGS, SEATS
I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594919May 29, 2014
AIR BAGS
OCS SENSOR MAT INSTALLED IN THE FRONT PASSENGER SEAT MAY FAIL DUE TO REPEATED FLEXING OF THE MAT FROM USE OF THE SEAT. AS A RESULT, DURING A CRASH NECESSITATING DEPLOYMENT, THE AIR BAG WILL DEPLOY REGARDLESS OF WHETHER THE FRONT SEAT OCCUPANT IS AN ADULT OR A CHILD. * WILL NOT DETECT PASSENGER IN SEAT AT WEIGHTS OF 150 LBS OR BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593970May 25, 2014
FUEL SYSTEM, GASOLINE
WHEN I FILL UP MY TANK MY VEHICLE HAS TROUBLE STARTING AND ALSO MAKES A NOISE WHILE STARTING.THE TEMPERATURE GAGE NO LONGER WORKS AND THE BLINKER HANDLE HAS TO BE MANUALLY TURN OFF AFTER TURNING.PLEASE LET ME KNOW WHATS GOING ON.THIS SUV NOW HAS 95,000 MILES LOVE IT BUT AM CONCERNED IS THIS A PRICEY REPAIR.NEED TO KNOW IF THERE'S ANY RECALLS FOR MY VEHICLE.A CONCERNED OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593820May 24, 2014
STRUCTURE:BODY
AFTER YOUR HAVE THE SUZUKI XL 7 FOR A YEAR OR TWO, WHEN IT RAIN IT WILL RAIN INSIDE THE VEHICLE ON THE PASSENGER SIDE NEAR THE AIRBAG WHICH YOU MAY NOT REALIZE AT FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588377May 14, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
FRONT DOOR LOCKS WOULD NOT RESPOND TO KEY FOB AND WOULD STAY LOCKED. HAD TO USE KEY TO GET INTO THE CAR. GOT IT FIXED UNDER WARRANTY. NOW, REAR LOCKS INTERMITTENTLY WONT RESPOND TO FOB. EITHER THE REAR DOORS STAY LOCKED( AND CANNOT EVEN BE OPENED WITH THE HANDLE FROM THE INSIDE) OR SOMETIMES THEY WONT LOCK WHEN YOU LEAVE THE CAR. THE LOCK/UNLOCK BUTTON INSIDE THE CAR DOES NOT OVERRIDE THE SITUATION. THIS VEHICLE HAS NO KEY OPTION FOR THE REAR DOORS. THANKFULLY, NO ONE HAS BEEN STUCK IN THE REAR SEATS AND UNABLE TO GET OUT. NO RHYME OR REASON AS TO WHEN IT HAPPENS AND WHEN THEY WILL START WORKING AGAIN. CANT TRUST THAT THE CAR IS SECURELY LOCKED OR THAT PEOPLE CAN GET OUT WHEN IT DECIDES THAT IT DOESN'T WANT THE DOORS TO UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585080April 26, 2014
AIR BAGS
I BOUGHT SUZUKI XL7 2008 MODEL FROM A DEALER IN FARGO, ND IN AUGUST 2009. IT HAD AROUND 32000 MILES ON IT. IN MAY 2012, I NOTICED THE SERVICE AIRBAG LIGHT. WHENEVER, A THIN PERSON WOULD BE ON THE PASSENGER SEAT THE PASSENGER AIRBAG WOULD BE OFF AND THERE WOULD BE SERVICE AIR BAG LIGHT. I WENT TO THE ONLY SUZUKI DEALER IN MOORHEAD, MN. THEY SAID I NEED TO GET A NEW BATTERY AND I AGREED. FEW DAYS AFTERWARDS, I MOVED TO TUCSON, AZ. THE SAME ISSUE WAS HAPPENING AGAIN. THERE WAS NO SUZUKI DEALER IN TUCSON. THE ISSUE HAS PERSISTED AND TODAY I WENT TO SUZUKI DEALERSHIP IN TEMPE, AZ. THEY SAID THE PASSENGER AIR BAG SENSOR IS DEFECTIVE. THEY WILL REPLACE IT FOR 1155 USD. IT'S EXACTLY THE SAME PROBLEM AS IT WAS IN MAY 2012 BUT THE SUZUKI DEALERSHIP IN MOORHEAD, MINNESOTA "MISDIAGNOSED" IT. THIS IS A SERIOUS PROBLEM. SOME AUTHORITY NEEDS TO LOOK INTO THIS. HOW COME THE SUZUKI DEALERSHIP IN MOORHEAD, MN DIAGNOSED AN AIR BAG SENSOR PROBLEM AS A BATTERY PROBLEM? AND ABOVE ALL WHY DID THE AIR BAG SYSTEM BECOME DEFECTIVE WITH ONLY 40,000 MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583738April 20, 2014
ENGINE
IN GEORGIA WE ARE REQUIRED TO HAVE EMISSIONS COMPLETED EVERY YEAR AROUND YOUR BIRTHDAY. FOR SOME REASON THE CAR WOULDN'T PASS BECAUSE OF CODES P0018, P0017, AND P0008. THIS SEEMS TO BE A COMMON TREND WITH THIS PARTICULAR VEHICLE. SO I ASSUME IT'S A MANUFACTURER ERROR. IT'S ALSO COMMON FOR THE 2007 MODELS AS WELL. THE MECHANIC STATED THAT THE PROBLEM IS THE TIMING ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577535April 5, 2014
ELECTRICAL SYSTEM, STEERING
MANY, MANY GM PRODUCTS ARE BEING RECALLED DUE TO FAULTY IGNITION SWITCHES, AND THE XL7 SHARES A LOT OF PARTS AND SIMILARITIES WITH THE EQUINOX, VUE, AND SO ON. CAN IT BE DETERMINED IF THE 2008 SUZUKI XL7 USES THE SAME IGNITION SWITCH? ALSO, FOR AT LEAST THREE YEARS, A GROANING NOISE EMANATES FROM THE STEERING WHEEL UPON TURNS. WE OWNED A NEW 2006 CHEVROLET HHR THAT MADE A SIMILAR SOUND THAT THE DEALER WAS UNABLE TO REMEDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576162April 1, 2014
STEERING
STEERING HAS BEEN AN ONGOING ISSUE AT LOW SPEEDS. ALMOST FEELS LIKE THE POWER STEERING HAS GONE OUT AND TURNED MANUAL. ALSO NOISES COME FROM STEERING WHEN MAKING TURNS. THIS CARE WAS PRODUCED ON A GENERAL MOTORS ASSEMBLY LINE. ALL THE GM CARS WERE JUST RECALLED FOR STEERING PROBLEMS. WHY ISN'T THIS BRAND OF VEHICLES BEING RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575296March 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT WHILE DRIVING 30 MPH THE ENGINE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THERE WAS A SLUDGE IN THE ENGINE AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573157March 18, 2014
STEERING
POWER STEERING STOPS WORKING ON TURNS AT LOW SPEED. REPLACED POWER STEERING PUMP, PROBLEM CONTINUES TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572560March 15, 2014
AIR BAGS
AFTER A SNOW STORM WE GOT INTO OUR VEHICLE AND STARTED IT TO WARM IT UP. THE AIRBAG LIGHT WOULDN'T GO OFF AND THE DISPLAY ON THE STEREO FLASHED CONTINUOUSLY. FROM THIS POINT ON, THESE DISPLAYS CONTINUE TO STAY ON AT ALL TIMES. AFTER CHECKING WITH THE DEAL AND SUZUKI, WE WERE TOLD THAT THE PASSENGER SIDE AIR BAG SENSOR IS BROKEN. IT CAN HAPPEN FROM SITTING THINGS ON THE SEAT OTHER THAN A PERSON, A HEAVY PERSON ON THE SEAT, NORMAL EVERY DAY USE, AND FINALLY THE COLD. I'M TOLD THE CONSEQUENCE OF THIS IS THAT THE PASSENGER AIR BAG IS OFF AND WILL REMAIN OFF FROM THAT POINT ON. THE ONLY FIX IS TO REPLACE THE SEAT WITH THE SENSOR WHICH CAN RANGE BETWEEN $2000 AND $1000 DEPENDING ON THE DEALER YOU TALK TOO. THERE IS NO EXPLANATION OF THE RADIO DISPLAY FLASHING OTHER THAN SOMEHOW THE ELECTRONICS ARE LINKED TOGETHER. I BELIEVE A RECALL SHOULD BE IN PLACE TO FIX THIS FAULTY SENSOR WITH AN EXTREMELY HIGH COST TO AN AVERAGE USER TO REPLACE AS IT RENDERS THE AIRBAG USELESS FOR THE PASSENGER OF THE VEHICLE. THERE IS NO COST EFFECTIVE WAY FOR THE CONSUMER TO FIX IT, IT REDUCES THE SAFETY OF THE PASSENGER IN THE VEHICLE. I'VE READ MANY COMPLAINTS IN FORUMS ACROSS THE NET WITH THIS EXACT PROBLEM. IT REQUIRES ALSO THAT A LICENSED PROFESSIONAL BE USED TO FIX THE ISSUE WHICH INCREASES THE COST SIGNIFICANTLY TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566594March 1, 2014
AIR BAGS
AIR BAG LIGHT STAYS ON, AND THE CLOCK KEEP FLASHING, THEY SAYING IT IS SENSOR UNDER PASSENGER SEAT NEED TO REPLACE, THE IS SAFETY ISSUE, SUZUKI NEED TO DO RECALL ON ALL THESE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565977February 26, 2014
STEERING
AT SLOW SPEEDS THE STEERING WHEEL MAKES NOISES WHEN BEING TURNED IN EACH DIRECTION. ALMOST FEELS LIKE A LOSS OF STEERING POWER AND IS DIFFICULT TO TURN. IT WAS NOTICED AFTER PURCHASE AND DEALER COULD NOT IDENTIFY THE ISSUE. HAVE CONTINUED TO USE THE VEHICLE, AND PROBLEM PERSISTS. REVIEWED INTERNET FOR RECALLS. DON'T SEE ANY, BUT SEE PLENTY OF OTHER PEOPLE WITH THE EXACT SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563305February 6, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO SWITCH TO LANES, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED. THE VEHICLE THEN DRIFTED ABNORMALLY TO THE RIGHT AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUFFERED A MILD CONCUSSION. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE CONTACT WAS NOT INFORMED BY THE MECHANIC WHAT CAUSED THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10562812February 4, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WHILE DRIVING 20 MILES PER HOUR ON AN ICY ROAD THE SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, SERVICE AWD, AND REDUCED ENGINE POWER LIGHTS CAME ON. THE ENGINE SEIZED AND SURGED AND MY BRAKES WERE INOPERABLE. THE VEHICLE SLID AND FISHTAILED. I REGAINED CONTROL OF THE VEHICLE AFTER A FEW SECONDS AND PUSHED THE GAS LIGHTLY TO CONTINUE DRIVING. THE VEHICLE SURGED FORWARD AND I SLID INTO A CANAL. I WAS ABLE TO CLIMB INTO THE BACK SEAT, ESCAPE OUT THE BACK PASSENGER DOOR, AND SWIM TO SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10562070January 29, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
AS I WAS DRIVING THE CAR, IT CAME TO A STOP ON ITS OWN .. I GOT OUT TO SEE WHAT WAS WRONG, AND I NOTICED THAT THERE WAS FIRE COMING OUT OF THE BACK AND THE FRONT OF THE CAR. AS I RAN AWAY FROM THE CAR I COULD SEE THE FIRE DRIPPING FROM THE BOTTOM . *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10556377December 17, 2013
AIR BAGS
THE VEHICLES AIRBAG DASH LIGHT CAME ON INDICATING THAT THE PASSENGER AIRBAG IS NOT FUNCTIONING. THE CLOCK ALSO BEGAN FLASHING AND CAN NOT BE ADJUSTED. I WAS TOLD BY THE AIRBAG SPECIALIST THAT THERE IS A RECALL FOR THIS EXACT PROBLEM ON THIS EXACT VEHICLE YEAR/MAKE/MODEL, BUT FOR SOME REASON MY VIN# WAS NOT INCLUDED. I DO NOT UNDERSTAND WHY MY CAR IS NOT COVERED UNDER THE RECALL AS THIS IS A SAFETY ISSUE IN THAT MY AIRBAG WILL NOT DEPLOY UNTIL FIXED. I WAS TOLD THE PART COSTS $1700 TO REPLACE OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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