Suzuki Verona Complaints

216 consumer complaints on file.

#10121332May 18, 2005
SEAT BELTS:REAR/OTHER, SEATS
I PURCHASED A NEW 2004 SUZUKI VERONA IN DEC OF 2004. I HAVE A 6 YEAR OLD WHO BY LAW MUST BE IN A BELT POSITIONING BOOSTER SEAT IN THE REAR SEAT. THIS VEHICLE IS COMPLETELY INCOMPATIBLE WITH EVERY BOOSTER SEAT ON THE MARKET. THE REAR "SEAT BITE" IS TOO NARROW AND THE SEAT BELT (RECEIVING END) IS TOO SHORT. I BROUGHT THIS SERIOUS PROBLEM TO THE ATTENTION OF THE DEALERSHIP (HUNTINGTON KIA/SUZUKI ON LONG ISLAND, NY)THEY WERE OF ABSOLUTELY NO ASSISTANCE. IN FACT THEIR ADVICE WAS COMPLETELY CONTRARY TO ALL MANUFACURER'S INSTRUCTIONS. I THEN CONTACTED SUZUKI CORP. AND WAS TOLD THERE WAS NO REMEDY TO MY PROBLEM. THEY DO NOT MANUFACTURE SEAT BELT EXTENDERS FOR THE REAR SEAT BELTS (WHICH MAY OR MAY NOT BE A SOLUTION???) I HAVE SENT A COMPLAINT TO THE NTSB WHO REFERRED ME TO THE NHTSA THIS IS MY 2ND CORRESPONDANCE WITH YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120881May 13, 2005
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
I HAVE HAD A SERIES OF SAFETY CONCERNS INVOLVING A RECALL NOTICE THAT WAS ISSUED DUE TO A DEFECT WHICH EXISTS IN ALL 2004 SUZUKI VERONA PASSENGER CARS. THE ENGINE CONTROL MODULE (ECM) HAS A PROGRAM FAULT WHICH CAUSES THE FUEL TO AIR RATIO TO BECOME TOO LEAN IN SOME CIRCUMSTANCES, RESULTS IN ENGINE STALLING. IF STALLING OCCURS, THIS CAN RESULT IN LOSS OF CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT PRIOR WARNING. I PURCHASED A 2004 SUZUKI VERONA EX 2.5L AUTOMATIC, VEHICLE ID [XXX] ON 10/04/03 AT THE AUBURN SUZUKI DEALERSHIP, GIANT OF THE VALLEY. I RETURNED TO THE DEALER A DOZEN TIMES FOR THE SAME IDLE FLUCTUATION ISSUE AS WELL AS THE CHECK ENGINE LIGHT COMING ON. I WAS TOLD THAT THE CAR WAS FINE AND THAT I COULD CONTINUE TO DRIVE IT EVEN WITH THE CHECK ENGINE LIGHT ON. I WAS TOLD THAT THEY WERE WORKING THE CHECK ENGINE LIGHT ISSUE. ON 5/9/05 MY CAR IS DROPPED OFF AT SUZUKI. ON 5/10/05 I RECEIVED A CALL (VOICE MESSAGE ON MY CELL PHONE) FROM JIM GOLDEN AT 5:09 P.M. STATING THAT THEY ORDERED A THROTTLE BODY ASSEMBLY AND THAT IT WOULD RESOLVE THE ISSUES OF IDLE DROPPING AND IDLE QUALITY. ON 5/11/05 I RETURNED JIM GOLDEN?S CALL AT 7:00 A.M. AND STATED THAT I WAS NOT CONVINCED THAT THE THROTTLE BODY ASSEMBLY WOULD FIX MY CAR AND REQUESTED A REFUND. I ALSO STATED THAT I WAS FILING FOR THE WASHINGTON STATE LEMON LAW AT WHICH TIME I WAS TOLD THAT THE DISTRICT REPRESENTATIVE WOULD CALL ME. ON 5/12/05 THE DISTRICT REPRESENTATIVE, LEONARD SMITH CALLS ME AND STATES THAT THERE IS NOTHING HE CAN DO ABOUT IT. THIS IS A SAFETY ISSUE AND WANT A REPURCHASE OF THE 2004 SUZUKI VERONA. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119698May 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I RECENTLY PURCHASED A NEW SUZULI VERONA. I WHAD PUT L;ESS THAT 2000 MILES ON THE VEHICLE WHEN THE VEHICLE LOST POWER (WHILE I WAS DRIVING ON THE INTERSTATE). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND CALL FOR A TOW TRUCK. MY VEHICLE WAS TOWED BACK TO THE DEALER AND UPON THEIR INSPECTION, I HAD A COMPLETE FAILURE OF THE ENGINE WHICH REQUIRED A BRAND NEW ENGINE TO BE PUT IN MY VEHICLE. I HAVE ASKED SUZULI TO REPLACE MY CAR INSTEAD OF GIVING ME BACK THE ONE I PURCHASED 4 WEEKS AGO. STILL NO ANSWER. I WOULD HAVE NEVER EXPECTED A COMPLETE ENGINE FAILURE ON A BRAND NEW VEHICLE I OWNED LESS THAN A MONTH WITH LESS THAN 2000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118698April 29, 2005
ENGINE AND ENGINE COOLING
I HAVE A 2004 SUZUKI VERONA PURCHASED MAY 2004 FROM TAO SUZUKI, FUQUAY VARINA, NC. ALMOST FROM THE START THE VEHICLE HAS HAD A HISTORY OF FREQUENTLY RUNNING ROUGH AND/OR STALLING OUT. A COUPLE OF TIMES I ALMOST GOT HIT BY OTHER VEHICLES AS A RESULT OF THE STALLING. DEALER HAS MADE ADJUSTMENTS TO THE FUEL M IXTURE AND STATED THAT IT SHOULD BE FINE. IT CONTINUES TO OCCASIONALLY RUN ROUGH AND ALSO STALLS OUT. THE LATEST INCIDENT WAS TODAY, 29 APRIL 2005. I FEEL IT IS A POTENTIAL HAZARD TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117386April 28, 2005
ELECTRICAL SYSTEM
NHTSA RECALL CAMPAIGN 04V396000 CONCERNING ENGINE STALLING. AFTER HAVING THE ELECTRONIC CONTROL MODULE REPROGRAMED THE PROBLEM RECURRED. WHILE DRIVING AT ANY SPEED, VEHICLE STALLED. VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE PROBLEM. *AK *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118499April 26, 2005
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE REMOTE RADIO CONTROLS DO NOT ALWAYS WORK. DEALER SAID THAT SUZUKI KNOWS ABOUT THE PROBLEM, BUT DID NOT KNOW HOW TO FIX IT. REPAIRS ARE IN THE WORKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118991April 21, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE STALLS, AND EXPERIENCES ENGINE FAILURE. THERE IS A RECALL WHICH EXPLAINS WHAT IS HAPPENING WITH THE VEHICLE. RECALL NUMBER 04V396000/ENGINE STALLING. PLEASE PROVIDE ANY FURTHER INFORMATION. ALSO, PLEASE PROVIDE THE CORRECT VEHICLE IDENTIFICATION NUMBER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117718April 6, 2005
ELECTRICAL SYSTEM
2004 SUZUKI VERONA EXPERIENCING PROBLEMS WITH START UP.*MR THE VEHICLE DID NOT START ON 4 OCCASIONS. THE CONSUMERS WIFE HAD AN ACCIDENT IN THE VEHICLE, AND SUBSEQUENTLY THE CONSUMER SOLD THE VEHICLE AFTER THE REPAIRS WERE MADE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115918March 28, 2005
ENGINE AND ENGINE COOLING
CONSUMER RECEIVED NHTSA RECALL 04V396000F CONCERNING ENGINE STALLING. AFTER TAKING THE VEHICLE TO THE DEALER TWICE VEHICLE STILL STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115509March 22, 2005
SEAT BELTS:REAR/OTHER
CONSUMER STATED THE SEAT BELT LOCKED IN THE RETRACTOR. CAN'T WEAR THE SEAT BELT WHEN RIDING IN THE BACK SEAT. CONSUMER TO THE VEHICLE TO THE DEALER FOUR TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114476March 22, 2005
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
I HAVE 2004 SUZUKI VERONA EX WHICH WAS BOUGHT IN OCT 2004, I HAVE HAD PROBLEMS STARTING IT, I HAVE CRANK IT OVER TOW OR THREE TO START IT,ALSO WHEN TRYING TO PASS A OTHER CARS,CAR WILL LOSE POWER,TOOK IT TO THE DEALER, ON MAR 3 2004 THEY CALL SUZUKI AND TOLD THEM TO RUN INSPECT FOR A OIL LEAK. LEAK WAS FOUND CASE #1778-8857 WAS OPENED. THEN RAN COMPRESSION CHECK TO SEE IF CATALYIC COVERTORS WERE DAMAGED AND FOUND THE READINGS TO BE AS LOW AS 170LBS. THEY REPLACED THE CYLINDER HEAD,GASKETSE,BOTH MANIFOLDS BOTH OXYGEN SE AND THE CATALYLIC COVNERTORS,ALSO REPALCE THE TURNSINGAL SWICTH. I PICK UP ON A FRIDAY 18 2004 AND IT WAS BACK IN THE SHOP MONDAY21,2004 FOR THE SAME PROBLEM AND THIS TIME THE CHECK ENGINE LIGHT WAS ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114189March 16, 2005
ELECTRICAL SYSTEM:IGNITION
PURCHASED 2004 SUZUKI VERON LX DEMONSTRATOR WITH 4,000 MI. CAR IS CONSTANTLY STALLING IN TRAFFIC. THIS CREATES A SERIOUS SAFETY HAZARD TO ME AND OTHER MOTORISTS. DEALER MATTHEW SUZUKI CLAIMS THEY CANNOT DUPLICATE THE PROBLEM AND THEREFORE CANNOT FIX THE PROBLEM. CAR CONTINUES TO STALL AND BE A HAZARD TO OPERATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115659March 15, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING THE CONSUMER'S 2004 SUZUKI VERONA STALLED. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114073March 14, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2004 SUZUKI VERONA STALLED AFTER STARTING. CAR HESITATES FROM STOPS EVEN AFTER RECALL WAS PERFORMED TO FIX ISSUE WITH ECM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115034March 11, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT SUDDENLY CAME ON WHILE DRIVING. WHEN TAKEN TO DEALER TO GET INSPECTED THE CAUSE COULD NOT BE DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108954March 8, 2005
AIR BAGS:FRONTAL
AFTER BEING STRUCK BY ANOTHER VEHICLE, THEN STRIKING A CONCRETE POST, THE AIR BAGS DID NOT DEPLOY. PRIOR TO BEING STRUCK, CONSUMER'S VEHICLE WAS TRAVELING AT 70 MPH. *AK CONSUMER SUSTAINED MINOR INJURIES. VEHICLE CONSIDERED A TOTAL LOSS. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10109596March 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE TRACTION CONTROL DISABLED DURING INCLEMENT WEATHER. THIS CAUSED THE ANTI-LOCK BRAKES NOT TO OPERATE. OWNER PULLED OVER TO ENGAGE THE TRACTION CONTROL. MANUFACTURER WAS CONTACTED BY OWNER.*AK MANUFACTURER STATED THAT THERE WAS NOTHING WRONG. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111262February 9, 2005
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT LOW SPEEDS VEHICLE STALLED. DRIVER WAS ABLE TO RESTART THE VEHICLE AND DROVE IT THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109542February 2, 2005
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VWHILE DRIVING VEHICLE CONTINUED TO STALL AND SHUT OFF. ONCE BRAKES WERE APPLIED THE BRAKES THIS ALSO HAPPENED. CONSUMER STATED MANUFACTURER SAID THEREWAS NOTHING THEY COULD DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107890January 25, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
2004 SUZUKI VERONA--- (1.) JANUARY 07, 2005- 7:00AM- ENGINE STALLED AND ENGINE LIGHT CAME ON. I DROVE VEHICLE TO FERMAN SUZUKI DEALERSHIP WHERE IT WAS REPAIRED IN APPROXIMATELY 30-45 MINS. (2.) JANUARY. 24, 2005- 4:45PM - ENGINE STALLED AGAIN AND ENGINE LIGHT CAME ON. (2ND TIME IN 2 WEEKS.) DEALER WAS SUPPOSED TO CALL ME TODAY TO ADVISE WHEN I COULD BRING IT IN. (I HAVE NOT HEARD FROM THEM AS YET.) WHEN I TOOK THE VEHICLE IN YESTERDAY, THEY SAID THEY DO NOT HAVE ANY APPTS. FOR A WEEK. ALSO, THEY COULD NOT PROVIDE ME WITH A LOANER CAR. I DROVE CAR FROM THE LOT. (3.) SALESMAN, PAUL MORRIS ADVISED ME AND MY FRIEND THAT THIS HAPPENED TO ANOTHER CUSTOMER. HER ENGINE FELL OUT OF HER CAR WHILE DRIVING DOWN THE INTERSTATE. PER PAUL, SUZUKI PAID OFF HER LOAN AND REPLACED THE VEHICLE. (4.) I ADVISED PAUL AND THE SERVICE MAN THAT THIS SOUNDS LIKE A "LEMON LAW" SITUATION BREWING HERE. ALSO, SINCE THEY KNOW THAT THIS HAPPENED BEFORE, THEY SHOULD HAVE TAKEN MY CAR INTO THE SHOP AND GIVEN ME A LOANER CAR. (5.) I CONTACTED THE NHTSA AND WAS ADVISED OF THE RECALL FOR THE ENGINE STALLING ON THE SUZUKI VERONA. I WAS ADVISED TO ENTER A COMPLAINT ON THEIR WEB-SITE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Suzuki Verona