Suzuki Grand Vitara Complaints

639 consumer complaints on file.

#10147094January 6, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE HEADLIGHTS ONLY SHINE 50 FEET IN FRONT OF THE VEHICLE. THE DEALERSHIP DETERMINED THIS IS HOW THE VEHICLE IS SUPPOSED TO OPERATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146941January 5, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE SUDDENLY AND UNEXPECTEDLY LOSES COMPLETE ENGINE POWER AT HIGHWAY SPEEDS AND VEHICLE SPEED RAPIDLY DROPS TO UNDER 10 MPH. ENGINE RUNS VERY ROUGH AND THERE IS NO RESPONSE WHEN DEPRESSING ACCELERATOR PEDAL. MUST IMMEDIATELY PULL OVER (IF POSSIBLE) AS VEHICLE IS NOT DRIVABLE. AFTER WAITING SEVERAL MINUTES, ENGINE OPERATION RETURNS TO NORMAL BUT POWER LOSS WILL USUALLY REOCCUR ANYTIME AS QUICKLY AS WITHIN THE NEXT SEVERAL MINUTES OR AS LONG AS A DAY OR TWO. ENGINE POWER LOSS MAY LAST AS LITTLE AS A MINUTE OR TWO OR FOR SEVERAL MINUTES AND CHECK ENGINE LIGHT COMES ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145742December 20, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATED WHILE DRIVING A FIRE STARTED UNDER THE HOOD. PULLED THE VEHICLE OVER AND THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THEY DETERMINED THE FIRE STARTED IN THE CRUISE CONTROL. THE VEHICLE WAS TOTALED. PRIOR TO THE FIRE THE VEHICLE HAD CRUISE CONTROL PROBLEMS. WHEN DRIVING ON A STEEP HILL THE CRUISE CONTROL DEACTIVATED. VEHICLE WAS TAKEN TO THE DEALERSHIP MULTIPLE TIMES AND THEY MADE SEVERAL REPAIRS TO THE CRUISE CONTROL. *AK UPDATED 2/7/2006 - *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10145321November 30, 2005
UNKNOWN OR OTHER
CONSUMER COMPLAINT REGARDING THERE NO LONGER BEING A SUZUKI DEALER IN HIS AREA AND CAN NOT GET RECALL WORK DONE. *TS *THE CONSUMER REQUESTED THAT SUZUKI COULD MAKE ARRANGEMENTS FOR THE INSTALLATION OF THE SAFETY RECALL. THE CONSUMER WOULD HAVE TO DRIVE 120 MILES IN ORDER TO HAVE THE VEHICLE REPAIRED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143880November 29, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE ASSEMBLY BROKE. THE SEAT BELT WILL NOT LOCK . HAS NOT TAKEN THE VEHICLE TO A DEALER. *AK UPDATED 12/07/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143037November 17, 2005
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
DT: THE CONTACT RECEIVED NHTSA RECALL 04V427000L FOR THE FUEL SYSTEM PRESSURE REGULATOR FIRST IN 2004. WHEN CALLING THE DEALER SHE LEFT A MESSAGE ON THEIR ANSWERING MACHINE, AND THEY DID NOT CALL HER BACK. SHE RECEIVED A SECOND RECALL NOTICE . AGAIN, SHE LEFT A MESSAGE WITH THE DEALER'S ANSWERING MACHINE AND NO ONE HAS CALLED HER BACK. WHEN TRYING TO CALL THE MANUFACTURER SHE WAS UNABLE TO GET THROUGH THEIR PHONE SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141739November 4, 2005
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2001 SUZUKI GRAND VITARTA WITH 8000 MILES. AT 24,500 MILES THE ENGINE BEGAN TO HAVE NOISE. TOOK TO DEALER WHO STATED IT WAS TIMING CHIN TENSIONER. THEY REPLACED 2 TENSIONERS AT THE DEALERS EXPENSE. I HAVE PUT AN ADDITIONAL 5000 MILES ON THE CAR AND THE PROBLEM SEEMS TO BE BACK. I HAVE RESEARCHED THE TENSIONERS AND FOUND 100'S OF COMPLAINTS ON THE SAME PART. SUZUKI HAS NOT ISSUED A RECALL ON THIS ITEM AS OF YET, HOWEVER IF THE TIMING CHAIN SHOULD BREAK, ACCIDENTS CAN OCCUR. I HAVE ANOTHER APPOINTMENT WITH THE DEALER IN THE NEXT FEW DAYS AND AM NOT SURE IF THE PROBLEM WITH BE FIXED AND IS SO AT WHOSE EXPENSE. THE CLOSEST DEALERSHIP IS 65 MILES AWAY. THERE HAVE ALSO BEEN TSB ON THIS PART SO SUZUKI IS WELL AWARE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142141October 26, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING CONSUMER 2002 GRAND VITARA AIR COMPRESSOR FAILED. *TS THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140554October 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SUSPENSION:FRONT:MACPHERSON STRUT
DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSURE. THE CONSUMER INSPECTED THE VEHICLE AGAIN AND DISCOVERED NOTHING AT THAT TIME. THE POPPING NOISE CONTINUED ALONG WITH HARD BRAKING, AND THE VEHICLE WAS PULLING TO THE RIGHT IN WHICH THEY STATED THAT THE REAR BRAKES FAILED ALONG WITH THE STRUTS. THE ENTIRE HARDWARE INCLUDING THE SHOES AND THE DRUMS WERE DESTROYED. THE MECHANIC COULD NOT DIAGNOSE WHY THIS PROBLEM OCCURRED. THE VEHICLE WAS CURRENTLY IN THE SHOP FOR REPAIRS. *AK (11/23/05) THE CONSUMER WAS INFORMED THAT THE CABLES HAD BROKEN LOOSE AND THE REAR BRAKES COULD SELF DESTRUCT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130652July 30, 2005
SERVICE BRAKES, HYDRAULIC
AT SPEED OF 55 MPH ON A HIGHWAY, I WAS CUT OFF BY ANOTHER VEHICLE. I HAD TO APPLY MY BRAKES QUICKLY, AND MUCH TO MY SHOCK, THE CAR WENT SIDEWAYS AND SLAMMED INTO A STEEL DIVIDER. THIS CAUSED BODY DAMAGE TO MY VEHICLE TO THE ENTIRE PASSENGER SIDE - FROM FRONT TO BACK AND EVERYTHING IN BETWEEN. I HAVE NOT HAD ANY REPAIRS DONE AS OF YET. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10127888July 8, 2005
AIR BAGS
DT: CONSUMER STATED SHE WAS IN AN ACCIDENT ON 6-19-05. SOMEONE HIT HER. THE CAR TURNED UPSIDE DOWN AND LANDED ON ITS TOP. THE PERSON WHO HIT HER WAS GOING APPROX. 70 MPH WHEN SHE CAME ACROSS THE LANE OF TRAFFIC AND HIT HER. SHE WAS HIT ON THE PASSENGER SIDE DOOR. THE AIR BAGS DID NOT DEPLOY. SHE FEELS THAT BECAUSE THE CAR FLIPPED OVER, THE AIR BAGS SHOULD HAVE DEPLOYED. SHE HAS NOT NOTIFIED THE MANUFACTURER OR THE DEALER. THE CAR WAS TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10125380June 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONSUMER NOTICED A PROBLEM WITH BRAKES AT ABOUT 6,000 MILES. THE EMERGENCY BRAKE LIGHT CAME ON. DEALER WOULD NOT FIX THEM UNDER WARRANTY. DEALER SAID THAT BRAKES WENT FROM TEN MILLIMETERS TO FOUR MILLIMETERS. ACCUSED CONSUMER OF RIDING BRAKES. CONSUMER SAID SHE DIDN'T RIDE THE BRAKES. SHE GOT VEHICLE WITH 325 MILES ON IT, AND VEHICLE DID NOT SEEM TO ACCELERATE AT THE RATE IT SHOULD. CONSUMER BELIEVED BRAKES WERE SOMEHOW ENGAGED AND HOLD IT BACK. C VEHICLE WAS INVOLVED IN AN ACCIDENT ON DEC. 6, 2004. THIS HURT THE WARRANTY. BROOME CADILAC IN MISSOURI STATED THAT THE ACCIDENT HAD NOTHING TO DO WITH THE BRAKE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10126872June 10, 2005
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:ELECTRICAL
CONSUMER LETTER REGARDING CONCERNS WITH THE TIMING CHAIN TENSIONERS ON THE 1999-2002 GRAND VITARI XL7. *MR OTHER PROBLEMS: BROKEN KEYLESS ENTRY WHICH OCCURRED TWICE, THE VEHICLE RADIATOR (TWICE), WATER PUMP (TWICE), AND THE THERMOSTAT WAS REPLACED TWICE. TSB TS 07 03014R2 *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124589June 8, 2005
AIR BAGS:SIDE/WINDOW
DT: DRIVERS' SIDE AIR BAG DID NOT DEPLOY IN THE EVENT OF AN ACCIDENT WHILE DRIVING 35 MPH. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10090387May 6, 2005
VEHICLE SPEED CONTROL:CABLES
THE VEHICLE INTERMITTENTLY BEGAN TO RAPIDLY ACCELERATE WHEN ENGAGED FROM NEUTRAL TO DRIVE. THE DEALERSHIP INSPECTED THE VEHICLE FOUR TIMES AND REPLACED THE CABLE ACCELERATOR. *AK THE FIRST OCCASION OCCURRED AS THE CONSUMER PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE WENT FLYING INTO THE NEXT PARKING SPACE. THE CONSUMER PRESSED THE BRAKE TO THE FLOOR, BUT THE VEHICLE CONTINUED ON. THE VEHICLE WAS PLACED INTO NEUTRAL, BUT NOTHING CHANGED, THE ENGINE CONTINUED RACING. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE WAS STARTED AGAIN AND WAS BACK TO NORMAL. ON THE SECOND OCCASION, THE VEHICLE WAS STARTED AND PLACED INTO DRIVE AND EXACT SAME THING OCCURRED, BUT ONLY THIS TIME, THE VEHICLE WAS SHUT OFF AND STARTED BACK AGAIN IN FULL THROTTLE. ON THE THIRD OCCASION, WHEN THE SHIFTER WAS PLACED INTO DRIVE, THE ENGINE BEGAN TO RACE. THE BRAKE WAS APPLIED AND THE SHIFTER WAS PLACED IN NEUTRAL BUT THE VEHICLE CONTINUED TO RACE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121470May 2, 2005
LATCHES/LOCKS/LINKAGES, EQUIPMENT:APPLIANCE:AIR CONDITIONER, WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER LETTER REGARDING THE POOR SALES AND SERVICE ETHICS OF THE SUZUKI DEALERSHIP.***NO ANSWER REQUIRED***. *MR WHEN THE CONSUMER PURCHASED THE VEHICLE THE REMOTE FOR THE DOOR LOCKS DID NOT WORK. A NEW ONE WAS ORDERED WHICH THE CONSUMER HAD TO PAY FOR. THE VEHICLE DID NOT COME WITH AN OWNER'S MANUAL AND THE CONSUMER HAD TO PAY FOR A NEW ONE. THE AIR CONDITIONER DID NOT WORK. WHILE DRIVING THE CONSUMER HEARD A THUMPING NOISE. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE AND FOUND THAT TWO LUG NUTS ON THE DRIVER'S SIDE REAR TIRE WERE MISSING AND THE THREE OTHERS WERE LOOSE. THE OTHER WHEELS WERE CHECK AND THEY TOO HAS LOOSE LUG NUTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116019March 29, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL DOOR FELL OFF AGAIN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114846March 28, 2005
FUEL SYSTEM, GASOLINE
GASOLINE FUEL DOOR FELL OFF FOR NO REASON, AS FAR I CAN TELL, ALL THE HARDWARE THAT WOULD SECURE FUEL DOOR IS STILL THERE. I HAVE SEEN OTHER SUZUKI'S WITH THE SAME THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115113March 14, 2005
AIR BAGS
WHILE DRIVING APPROXIMATELY 40 MPH CONSUMER LOST CONTROL OF VEHICLE. IT THEN SKIDDED AND FLIPPED OVER, HITTING THE FRONT FIRST. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114904March 10, 2005
SEAT BELTS:REAR/OTHER
BECAUSE OF EXCESSIVE USAGE, THE REAR RIGHT SEAT BELT SHREDDED IN HALF. OWNER CONTACTED THE DEALER, WHO INFORMED THE OWNER THAT THE VEHICLE WAS OUT OF WARRANTY, AND OWNER WOULD HAVE TO PAY FOR THE REPAIRS. PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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