Suzuki Grand Vitara Complaints

639 consumer complaints on file.

#10189627May 3, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE BRAKES PRODUCED A LOUD SCRUBBING AND SQUEAKING NOISE WHEN TRAVELING 45 MPH. SHE TOOK THE VEHICLE TO THE DEALER MORE THAN THREE TIMES TO HAVE THE FAILURE REPAIRED, BUT IT RECURRED. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE ,AND IT WAS NOT INCLUDED IN A RECALL. THE CURRENT MILEAGE, VIN AND ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,491. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187674April 12, 2007
STRUCTURE:BODY:HOOD
TL* - THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA WITH A CURRENT AND FAILURE MILEAGE OF 9,000 MILES. SHE HAD THE HOOD OPEN IN THE MORNING OF 4-12-07, BUT SLAMMED THE HOOD SHUT. AFTER DRIVING AT 20 MILES THE HOOD FLIPPED UP AND OBSCURED HER VIEW. THE CONTACT WAS DRIVING 60 MPH. THE CONTACT PULLED OVER, AND WAS ABLE TO CLOSE THE HOOD. THE CONTACT TOOK THE VEHICLE TO A MECHANIC. THE VEHICLE WAS CURRENTLY BEING REPAIRED. *AK THE CONSUMER STATED THE SAFETY HOOK FOR THE HOOD HAD TO BE REPLACE AS IT WAS DEFECTIVE. THE CONSUMER PROVIDED ESTIMATE FOR REPAIRS. UPDATED 05/21/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187370April 9, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY 2004 SUZUKI GRAND VITARA HAS A PROBLEM WITH THE ACCELERATOR GETTING STUCK DOWN. IT HAS HAPPENED TWICE THIS YEAR (07). I WAS LUCKY BOTH TIMES AS IT HAPPENED BEFORE I HAD GOTTEN ONTO THE HIGHWAY. AND NO ONE WAS HURT EITHER TIME.I LOOKED UP SUZUKI RECALLS ONLINE AND FOUND A RECALL FOR MY MAKE AND MODEL. HOWEVER, WHEN I CALLED SUZUKI AND A LOCAL SUZUKI DEALER, I WAS TOLD MY VIN WAS NOT ON THEIR RECALL LISTS. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED BY THE MANUFACTURER. I WONDER HOW MANY PEOPLE MAY HAVE DIED SINCE 2004 FROM ACCIDENTS CAUSED BY THEIR ACCELERATOR STICKING? HOW MANY DEATHS OR PERMANENT INJURIES WILL IT TAKE TO CONVINCE SUZUKI THAT THIS PROBLEM IS FAR MORE WIDESPREAD THAN THEY THOUGHT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185778March 21, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT HER 2006 SUZUKI GRAND VITARA, HAS HAD SEVERAL SAFETY ISSUES SINCE SHE'S PURCHASED THE VEHICLE LAST YEAR. THE FIRST PROBLEM WAS HER AIR BAG SENSOR; SHE STATED THAT WHEN THERE IS SOMEONE SITTING ON THE PASSENGER FRONT SIDE THE AIR BAG SENSOR CONSTANTLY TURNS ON AND OFF. SHE HAS STATED THAT SOMETIMES IF YOU SIT IN THE SEAT A CERTAIN WAY THE AIRBAG SENSOR WORKS. SHE HAS TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CHANGED THE COMPUTER IN THE VEHICLE ON ONE OCCASION. THE SEAT CONTINUED TO HAVE THE SAME PROBLEM AND SHE TOOK THE VEHICLE BACK AND THEY CHANGED THE SEAT SENSOR AND THAT DIDN'T WORK. THE STATED THAT THEY HAVE ALSO RE CALIBRATED THE SEAT AND THE SEAT SENSOR WAS STILL MALFUNCTIONING. ON 03/16/07 WHILE DRIVING AT A SPEED OF 60 MPH SHE TRIED TO PASS TWO VEHICLES ON THE EXPRESSWAY AND THE VEHICLE STALLED. SHE STATED THAT THE ENGINE ACCELERATED, BUT INSTANTLY THE VEHICLE LOST POWER. SHE NOTICED THAT THE ENGINE LIGHT WAS ON, BUT NOT SURE IF ANY OTHER LIGHTS TURNED ON. THE CONTACT STATED THAT THE VEHICLE COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY. THE CONTACT STATED THAT SHE DROVE TWO MILES AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE CONTACT STATED THAT AS OF NOW SHE'S WAITING FOR THE DIAGNOSTIC EVALUATION OF THE VEHICLE. THE CURRENT MILEAGE WAS 7016.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10179002January 17, 2007
ENGINE AND ENGINE COOLING:ENGINE
ENGINE MAKES KNOCKING NOISE IT HAS BEEN IN THE SUZUKI SHOP TWICE AND ITS STILL NOT FIXED. THE CAR SOUNDS LIKE A DIESEL. DEALER STATES THE NOISE ARE IN OTHER SUZUKI GRAND VITARA. THEY NEED TO RECALL AND STOP SELLING VEHICLES UNTIL THEIR QUALITY IMPROVES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176794December 22, 2006
EXTERIOR LIGHTING:HEADLIGHTS
WE BOUGHT A SUZUKI GRAND VITARA FROM THE CAR COMPANY, HERE IN WARSAW INDIANA, THE LOW BEAM HEAD LIGHTS ARE A HAZARD TO DRIVING AT NIGHT, WE HAVE HAD THE CAR BACK TO THE DEALERS TWICE TO HAVE THIS PROBLEM CORRECTED . THE DEALER TRIED TO CORRECT THIS PROBLEM BUT HE COULD NOT, SO I AM MAKING THIS COMPLAINT, HOPPING THAT SUZUKI WILL BE INFORMED OF THIS PROBLEM, WE HAVE BEEN INFORMED BY THE DEALER THAT WE ARE NOT THE ONLY PEOPLE WHO HAVE COMPLAINED ABOUT THESE LOW BEAM HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176709December 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
NOISE COMING FROM TIMING COVER. DEALER INDICATED IT WAS TIMING CHAIN TENSIONER. DEALER STATED THIS WAS A COMMON PROBLEM AND THAT THERE IS A TECHNICAL SERVICE BULLETIN (TSB) CONCERNING THIS ISSUE. TOTAL COST TO REMEDY THE SITUATION WAS APPROX $1600. THE ENGINE WOULD NEED TO BE PULLED FROM VEHICLE, OIL PAN, TIMING COVER REMOVED AND THREE CHAINS, AND RELATED TENSIONERS REPLACED (12.5HRS LABOR). THIS PROBLEM SHOULD BE COVERED EITHER IN TOTAL OR PARTIAL BY MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172006October 27, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE HEADLIGHTS HAD A DISTORTION AND A WHITE LIGHT DIMINISHED THE DRIVER'S VISIBILITY ESPECIALLY UNDER SEVERE WEATHER AND AT NIGHT. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THE HEADLIGHTS WERE WORKING FINE AND WERE PROPERLY ALIGNED, THEY DID NOT FIND ANY PROBLEMS. THE MANUFACTURER WAS CONTACTED, AND DETERMINED THE HEADLIGHTS WERE WORKING AS DESIGNED. OWNER AFFIRMED THAT THE HEADLIGHTS WERE DEFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170107October 6, 2006
SERVICE BRAKES, HYDRAULIC
REFERENCE: 2006 SUZUKI GRAND VITARA, CONTINUING REAR BRAKE PROBLEM PLEASE HELP ME SECURE A SAFE FIX FOR MY CAR AND ANY OTHERS DRIVERS / PASSENGERS THAT MIGHT BE AT RISK DUE TO THIS REAR BRAKE DEFECT. THE REAR BRAKES: THE LAST WARRANTY REPAIR DID ADDRESS THE PROBLEM OF THE NOISE AND VIBRATION. BUT NOW IT HAS RETURNED FOR THE THIRD TIME WITH A MORE PRONOUNCED NOISE AND VIBRATION WITH THE ADDITIONAL PROBLEM OF NO STOPPING CORRECTLY DURING A RECENT SUDDEN STOP. DURING THE SUDDEN STOP THE REAR BRAKES WERE VERY NOISY AND VIBRATED THE WHOLE VEHICLE TO THE POINT I AM CONCERNED FOR THE CONTROL OF THE VEHICLE AND MY SAFETY. DEALER COMMENTS TO ME AFTER THE FIRST WARRANTY REPAIR WERE THAT THE BRAKE SHOES HAD TO BE GROUND DOWN TO SOME DEGREE TO CLEAR THE SIDES OF THE BRAKE DRUMS. THIS DID IMPROVE BUT, THIS APPEARS NOT TO BE A PERMANENT FIX. THE LAST WARRANTY REPAIR 3 OCT. 2006 LASTED FOR ABOUT 100 MILES. THE REAR BREAKING PROBLEM IS MOST APPARENT DURING HARD BRAKING WITH THE FOOT PEDAL AND ANYTIME THE HAND BRAKE IS USED. I HAVE ALL THE SUPPORTING WARRANTY DOCUMENTS AND A COPY OF SUZUKIS SERVICE BULLETIN IDENTIFYING THE PROBLEM WITH AN APPARENT FIX THAT IS NOT A FIX. I AM CONCERNED FOR THE CONTROL OF OTHER VEHICLES AND THEIR OCCUPANTS SAFETY. I FILLED A COMPLAINT WITH SUZUKI CUSTOMER SERVICE 6 SEPT. 2006 AT 3:28 PM LOCAL TIME DENVER, COLORADO WITH ALBERT AT 800-934-0934 EXT. 2465 AS THIS WRITING I HAVE NOT HAD A REPLY FOR SUZUKI CUSTOMER SERVICE. I HAVE ASKED THE WARRANTY DEALER TO GET A SUZUKI FACTORY REPRESENTATIVE INVOLVED WITH THIS PROBLEM AND WAS TOLD THAT THIS AREA OF COLORADO DOES NOT HAVE A FACTORY REPRESENTATIVE CURRENTLY. PLEASE HELP ME SECURE A SAFE FIX FOR MY CAR AND ANY OTHERS THAT MIGHT BE AT RISK DUE TO THIS REAR BRAKE DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169575September 29, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DASH BOARD LIGHTS AND HEADLIGHTS DIM AND CHANGE MODE AT WILL. HVAC BLOWER FAN WHISTLES UNDERCARRIAGE DUST COVER SHAKES LOOSE (NEEDS BOLTS!) WHAT ELSE IS WRONG -- NOT SURE IF I WANT TO KNOW! HAVE CALLED DEALERSHIP FOR SERVICE, BUT HAVEN'T HEARD BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169369September 27, 2006
AIR BAGS
FRONTAL COLLISION (50 MPH IMPACT) AIR BAGS DID NOT DEPLOY. ENGINE CUT-OFF DID NOT WORK. ENGINE HAD TO BE TURNED OFF MANUALLY. VEHICLES TOTALED BY MISSOURI HIGHWAY PATROL. *JB
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#10168516September 18, 2006
TIRES:SIDEWALL
DRIVING ON INTERSTATE 21 IN OHIO. I HEARD A FUNNY NOISE COMING FROM DRIVER SIDE BACK. DOING 60 MILES AN HOUR AND MY BACK DRIVER SIDE TIRE BLEW OUT. NO ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166941August 23, 2006
POWER TRAIN:DRIVELINE:DRIVESHAFT
SUBMISSION FOR DEFECTIVE 2006 SUZUKI GRAND VITARA 4X4. *TS THE CONSUMER NOTICED A SERIOUS VIBRATION IN THE DRIVE TRAIN AT 65 MPH. THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE DRIVE SHAFT. THE DEALER TOOK A DRIVE SHAFT FROM ANOTHER VEHICLE AND INSTALLED IN THE CONSUMERS VEHICLE. NOW THE VIBRATION IS OCCURRING AT 45 MPH AS WELL AS 65 MPH. THE DEALER HAS TRIED 3 TIMES TO FIX THE PROBLEM. THE DEALER TOLD THE CONSUMER THE REASON WHY HE NOW HAS 2 PROBLEMS INSTEAD OF ONE IS BECAUSE THE MECHANICS STARTED CHANGING PARTS WITHOUT TRYING TO FIND THE PROBLEM AND CHANGED THE WRONG PART. THE VEHICLE HAS MORE THAN ONE DRIVE SHAFT ALONG WITH UNIVERSAL JOINTS AND TRANSFER CASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165511August 15, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY WIFE HAD JUST STEPPED OUT OF THE VEHICLE AFTER PUTTING THE KEYS IN THE IGNITION AND WALKED INSIDE TO GRAB SOMETHING FROM HER PARENT'S HOUSE. WHEN SHE RETURNED THE DOORS HAD AUTOMATICALLY LOCKED HER OUT, SHE HAD TO CALL A FRIEND TO BRING AN EXTRA KEY. LUCKILY SHE DIDN'T HAVE OUR DAUGHTER WITH HER OR SHE WOULD HAVE BEEN LOCKED INSIDE. WE JUST FIGURED IT WAS AN AUTOMATIC ANTI-THEFT PROGRAM, BUT DIDN'T REALIZE OTHERS WERE HAVING PROBLEMS. FROM NOW ON, WE JUST MAKE SURE WE HAVE THE KEYS ON US, OR ROLL THE WINDOW IF THE VEHICLE IS STILL RUNNING WHEN YOU STEP OUT OF IT EVEN JUST FOR A SECOND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165486August 14, 2006
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
DRIVE SHAFT AND AXLE (EXTREME VIBRATION) POSSIBLE FAILURE. SUZUKI CAR COMPANY ACKNOWLEDGED THAT THERE IS A PROBLEM AND HAS BEEN REPORTED BY OTHERS BEFORE. 2006 GRAND VITARA BROUGHT NEW ON 6-17-06. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159127June 6, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIRBAG LIGHT IS CONSTANTLY ILLUMINATED. THE DEALERSHIP HAS REPLACED THE AIRBAG SYSTEM MODULE TWICE, BUT THE PROBLEM RETURNED. THE WINDSHIELD WIPERS WERE INOPERATIVE. UPDATED 06/19/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157877May 19, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING UNDER ANY CONDITIONS OR SPEED, THE BRAKE LIGHTS FAIL DUE TO A BLOWN FUSE. AFTERWARDS WHEN THE VEHICLE IS STOPPED, IT US UNABLE TO BE PLACED INTO THE PARK POSITION UNTIL THE FUSE HAS BEEN REPLACED. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. IT WAS DETERMINED THE ELECTRICAL SYSTEM WAS THE PROBLEM HOWEVER IT IS UNKNOWN WHAT REPAIRS WILL CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155832April 21, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ENGINE AND ENGINE COOLING:ENGINE
THIS HAPPENED DAY AFTER WE BOUGHT VEHICLE. VALVE TAPPING COMING FROM MOTOR AT IDLE. RATTLING NOISE FROM ENGINE AT 50 MPH. PASSENGER HEATED SEAT WORKS 10% OF THE TIME. TOOK VEHICLE TO DEALERSHIP GAVE BACK IN ONE HOUR. THE HELP TICKET STATES NEED TO ORDER PART TO HEAT SEAT AND THEY NEED TO CALL TECH SUPPORT TO RESOLVE TAPPING. I TOOK SUV TWO WEEKS AGO I CALL EVERY OTHER DAY. THEY SAY THEY ARE STILL WAITING FOR TECH SUPPORT AND THEY WANT TO FIX BOTH PROBLEMS AT ONCE. ARE THEY WAITING UNTIL THE MOTOR HAS SERIOUS DAMAGE BEFORE MOVING ON TO FIX IT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153175March 20, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING AT NORMAL HIGHWAY SPEEDS, THE KICK DOWN CABLE OF THE TRANSMISSION BECAME STUCK AND THE VEHICLE ACCELERATED TO A HIGH SPEED. THE CONTACT WAS ABLE TO GET THE VEHICLE OFF THE ROAD. THE ACCELERATOR PEDAL WAS MANIPULATED UNTIL THE CABLE LOOSENED. AN INDEPENDENT REPAIR FACILITY REPLACED THE CABLE AND THE PROBLEM WAS CORRECTED. UPDATED 4/6/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149408February 3, 2006
SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS:REAR/OTHER
I AM WRITING ABOUT THE SEAT BELTS IN MY 2002 SUZUKI GRAND VITARA. THE PASSENGER SEAT BELT FREQUENTLY LOCKS UP AND DOESN'T ALLOW THE PERSON WEARING IT TO MOVE. I FIND IT VERY ANNOYING AND POTENTIALLY UNSAFE AS WHOEVER IS IN THAT SEAT USUALLY ENDS UP UNBUCKLING IT AND NOT PUTTING IT BACK ON. THIS ALSO HAPPENS IN THE REAR SEATS, ALTHOUGH IT ISN'T AS MUCH OF A PROBLEM AS I GENERALLY DON'T HAVE REAR PASSENGERS. I ALSO HAVE A PROBLEM WITH BOTH FRONT BELTS NOT RETRACTING FULLY WHEN WE EXIT THE VEHICLE, I CHECKED WITH THE DEALER, BUT REPLACING THE RETRACTOR WAS QUITE EXPENSIVE AND I FEEL THIS IS A DEFECT AS SEAT BELTS SHOULD LAST LONGER THEN A FEW YEARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Suzuki Grand Vitara