Subaru Impreza Complaints

2,698 consumer complaints on file.

#10609767July 11, 2014
ENGINE
SINCE THE HEAD GASKET BLEW. MY CAR KEEPS BREAKING DOWN. I HAVE A TODDLER. BY THE OIL SENSOR GAUGE IT KEEPS BREAKING AND MY CAR STARTS SMOKING. MY MECHANIC TOLD ME IF I KEPT DRIVING THE CAR WOULD HAVE CAUGHT ON FIRE DUE TO THE HOT OIL UNDERNEATH THE HOOD. I FOUND OUT I NEED TO REPAIR THE HEAD GASKET AGAIN THE SECOND TIME. SINCE IT WAS CHANGED THE FIRST TIME MY CHECK ENGINE AND CRUISE CONTROL KEEP TURNING ON WHEN I HAVE LOW RPMS, AND AM IN STOP AND GO TRAFFIC AND HIGH RPMS. THERE ARE SO MANY PEOPLE THAT HAVE THIS PROBLEM AND SUBARU TOLD ME THEY WILL PAY FOR DAMAGES THAT THEY OWN UP TO. FOR MY HEAD GASKET I ONLY RECEIVED OVER $200 WHICH IT COST ME ALMOST $1500. THEY DON'T ACKNOWLEDGE ALL THE OTHER MATERIAL THAT WENT INTO FIXING THE HEAD GASKET LIKE OIL AND ETC. THIS IS THE SECOND TIME IN 2 YEARS I WILL BE FIXING THE HEAD GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609634July 10, 2014
POWER TRAIN, WHEELS
I HAD TO REPLACE THE RIGHT REAR WHEEL BEARING IN SEPTEMBER OF 2009 WITH 63,455 MILES, THEN IN FEBRUARY, 2012 AT 99,985 MILES I HAD TO REPLACE THE LEFT REAR WHEEL BEARING, AND AGAIN ON JULY 7, 2014, I HAVE HAD TO REPLACE THE RIGHT REAR WHEEL BEARING AGAIN AT 118,903 MILES. THIS SEEMS TO BE A RATHER EXCESSIVE FAILURE OF SUBARU'S DESIGN, SINCE I HAVE NEVER EXPERIENCED NOR TO I KNOW ANYONE WHO HAS EXPERIENCED ANY TYPE OF RE-OCCURRING FAILURES WITH WHEEL BEARINGS ON OTHER VEHICLES. MY HUSBAND IS A RETIRED MECHANIC, WHO AFTER WORKING ON ALL TYPES OF VEHICLES FOR OVER 40 YEARS, HAS NEVER ENCOUNTERED SUCH PROBLEMS. SURELY SUBARU SHOULD BE HELD ACCOUNTABLE TO IT'S CUSTOMERS TO CORRECT THEIR PROBLEMS WITH A RE-CALL TO MODIFY THEIR POOR DESIGN, WITHOUT MAKING THEIR CUSTOMERS CONTINUALLY PAY FOR THEIR MISTAKES, BEFORE SOMEONE LOOSES A WHEEL, CAUSING A MAJOR ACCIDENT RESULTING IN LOSS OF LIFE AND PROPERTY. THIS SHOULD NOT BE A NORMAL OCCURRENCE FOR ALL-WHEEL DRIVE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609217July 9, 2014
ENGINE
I HAVE HAD MY 2013 SUBARU IMPREZA FOR ABOUT A YEAR WHEN I STARTED ENDURING MULTIPLE VISITS TO THE DEALER FOR LOW OIL. I AM BEING TOLD BY THE SERVICE MANAGER THAT MY OIL ISSUE IS NORMAL. I HAVE NEVER OWNED A BRAND NEW VEHICLE THAT HAD TO BE TAKE TO THE DEALER AS MUCH AS MY SUBARU. I AM HAVING MY OIL CHANGES DONE EVERY 3-4 MONTHS AND HAVING TO TAKE IT IN 1-2 TIMES IN BETWEEN TO HAVE OIL ADDED. EVERY TIME I SHOW UP FOR THE OIL CONSUMPTION TEST I AM ABOUT 1-1/2 QTS LOW ON OIL. I PURCHASED A SUBARU BECAUSE THEY TALKED ABOUT HOW EFFICIENT AND RELIABLE THEY ARE. NOW, I WAS TOLD THAT I JUST NEED TO CARRY OIL IN MY CAR AT ALL TIMES. I COULD UNDERSTAND IF THIS WAS A USED CAR OFF OF A LOT, THIS WAS NOT. THIS HAS BEEN THE BIGGEST PAIN OF A CAR AND I WILL BE TRADING IT IN AND NEVER BUYING ANOTHER SUBARU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608282July 5, 2014
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR INTERNAL CAM BROKE WHILE VEHICLE WAS BEING DRIVEN SUCH THAT THE SUN VISOR HANGS AT THE LOWEST POINT, AND IS NO LONGER ADJUSTABLE. THIS OBSCURES THE DRIVER'S FIELD OF VISION WHEN DRIVING THE CAR AND THUS PRESENTS A SAFETY HAZARD. THIS APPEARS TO BE A COMMON DEFECT IN THE SUNVISOR DESIGN/MANUFACTURE BASED UPON IDENTICAL USER FORUM REPORTING. SUBARU AMERICA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THIS DEFECT IN DESIGN OR MATERIALS WORKMANSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606350June 26, 2014
SERVICE BRAKES, POWER TRAIN, STRUCTURE:BODY
CLUTCH PEDAL SQUEAKS WHILE BEING DEPRESSED. CLUTCH PEDAL IS ATTACHED TO THE FIREWALL. FIREWALL JOINT IS WEAK. BRAKE PEDAL WILL SLIGHTLY SHIFT WHEN CLUTCH IS DEPRESSED. THERE IS CURRENTLY ONLY MINOR MOVEMENT BUT IT HAS BECOME WORSE AND WORSE. THERE ARE SHOPS THAT OFFER A "REPAIR" BY RE-WELDING THE FIREWALL BUT IT IS AN EXPENSIVE FIX. I FORESEE THIS BEING A SAFETY ISSUE AND NEEDS TO BE A RECALL. THE FIREWALL SEAMS COULD BREAK AND WE COULD LOSE OUR BRAKING. ALSO, THE FIREWALL WOULD NOT BE ABLE TO DO ITS JOB OF PROTECTING US FROM A POTENTIAL FIRE. PLEASE ADVISE. I WANT THIS REPAIRED BEFORE IT BECOMES A MAJOR OR CATASTROPHIC ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605270June 25, 2014
AIR BAGS
2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO AIRBAG LIGHT WILL INDICATE OFF WHEN SOMEONE IS SEATED IN THE FRONT PASSENGER SEAT. *SMD THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605663June 24, 2014
SERVICE BRAKES, STRUCTURE:BODY
MY BRAKE PEDAL / CLUTCH ASSEMBLY IS SEPARATING FROM MY FIREWALL ON MY 2008 WRX SEDAN AT THE SPOT WELDS. I CAN SEE THIS THROUGH MY COWL SUPPORT UNDER THE WINDSHIELD WASHER MOTOR. I HEARD LOTS OF SQUEALING AND POPPING AND NOW THE ASSEMBLY MOVES UNDER LIGHT BRAKING AND CLUTCH DEPRESSION. IT IS NOW PAST A NOISE ISSUE, AND NOW IS SAFETY ISSUE. MY CAR ONLY HAS 42,5000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605789June 24, 2014
AIR BAGS
WHEN DRIVING WITH A PASSENGER AND GOING ON A HIGHWAY, THE AIR BAG INDICATOR FOR THE PASSENGER AND DRIVER SHOWS "OFF", MEANING IF THERE WAS A COLLISION, THERE WOULD BE NO AIR BAGS. AFTER SEVERAL TRIPS TO THE DEALER, THEY FINALLY TEST DROVE WITH A PASSENGER AND GOT IT TO FAIL. THE SENSORS IN THE PASSENGER SEAT WERE REPLACED. THERE ARE OTHER REPORTS ON THIS PROBLEM AND SUBARU SHOULD RECALL THE VEHICLES. THIS IS A SERIOUS SAFETY ISSUE. *TR THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/16/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605466June 24, 2014
SUSPENSION
WHILE DRIVING ALONG A SMOOTH, STRAIGHT STRETCH OF US-12 THE RIGHT LOWER CONTROL ARM BROKE AT THE HANGER BRACKET. SEE HTTP://I62.TINYPIC.COM/2AJQ7EX.JPG. CONTROL ARM HAD BEEN "RUSTPROOFED" AS PART OF THE 2011 RECALL. AT ONE POINT ALONG THE BREAK THE METAL MEASURES LESS THAN 4 HUNDREDTHS OF AN INCH (0.0355") - SEE HTTP://I62.TINYPIC.COM/2Q3QA1T.JPG. THE SWAY BAR LINK ALSO BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604984June 21, 2014
ENGINE, POWER TRAIN
GAS PEDAL IS ULTRASENSITIVE LEADING TO SURGING AT LOW SPEED. HARD TO CONTROL VEHICLE AT LOW SPEED MANEUVERING IN PARKING LOT. DEALER SAYS THIS IS NORMAL. YOU WILL FIND MANY DISCUSSIONS ON THE WEB IF YOU SEARCH FOR "SUBARU SENSITIVE GAS PEDAL, A GENERALLY KNOWN ISSUE. FIND MANY DISCUSSIONS ABOUT "REMAPPING" AND JACK-RABBIT STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604863June 20, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND TURNING IT OFF, THE VEHICLE ROLLED DOWN AN EMBANKMENT AND CRASHED. THE CONTACT TURNED THE VEHICLE OFF, AND WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,073.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10604471June 19, 2014
STRUCTURE:BODY
DOOR LATCHING MECHANISM BECAME DETACHED FROM FRONT DRIVER DOOR. DOOR PARTIALLY OPENED UNEXPECTEDLY. ONCE THE DOOR OPENED WITHOUT INITIATION, IT COULD NO LONG BE CLOSED. UPON INSPECTING THE LATCH MECHANISM ATTACHMENT TO THE DOOR FRAME, TWO OF THE THREE CONNECTION BOLTS (PHILLIPS HEAD) WERE COMPLETELY MISSING AND THE THIRD REMAINING BOLT WAS HANGING BY A SINGLE THREAD. THIS WAS AN OEM FACTORY ATTACHMENT THAT HAD NEVER BEEN MODIFIED OR REMOVED SINCE THE VEHICLE WAS FIRST PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604506June 19, 2014
AIR BAGS
PASSENGER AIRBAG FAULT LIGHT WENT ON WHILE DRIVING. I PULLED OVER TO SIDE OF ROAD SHUT ENGINE OFF RESTARTED THE ENGINE AND THE LIGHT WENT OFF. THIS PROBLEM HAS OCCURRED WITH INCREASING FREQUENCY SINCE THEN IN A RANDOM MANNER WITH THE LIGHT OCCASIONALLY STAYING ON EVEN AFTER SHUTTING OFF THE ENGINE. I BROUGHT IT TO THE DEALER FOR REPAIR DURING THE WARRANTY PERIOD. THE DEALERSHIP CLAIMED THAT THEY COULD DO NOTHING SINCE THE WARNING LIGHT AT THAT TIME WAS OFF. IMO THIS IS A SERIOUS SAFETY ISSUE SINCE ONE NEVER KNOWS IF THE PASSENGER AIRBAG WILL BE FUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598371June 15, 2014
VISIBILITY/WIPER
BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS NO LONGER STAY UP AND FLOP DOWN OBSCURING VISIBILITY. THE ONLY SOLUTION IS TO REMOVE THEM COMPLETELY AND NOW THEY ARE NOT AVAILABLE DURING GLARE CONDITIONS WHICH REDUCES VISIBILITY DRASTICALLY. IN NO WAY WERE THE VISORS ABUSED NOR WAS ANY WEIGHT PLACED ON THEM CAUSING THE MALFUNCTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596827June 7, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
DRIVING ABOUT 30 - 35MPH WHEN ALL OF A SUDDEN THE CAR LOST POWER. THE CAR DID NOT STALL, BUT ENGINE WENT DOWN TO IDLE SPEED AND MY ACCELERATOR PEDAL HAD NO THROTTLE CONTROL. THE "CHECK ENGINE " LIGHT CAME ON AS WELL AS THE "TRACTION CONTROL" LIGHT. I DRIFTED TO THE RIGHT SHOULDER OF THE ROAD AND TURNED ENGINE OFF. AFTER OPENING THE HOOD TO CHECK ENGINE - OBSERVED NOTHING UNUSUAL - I RE-STARTED THE CAR. THE CAR SEEMED BACK TO NORMAL, BUT THE ENGINE CODE LIGHTS STAYED ON. THE WARNING LIGHTS EVENTUALLY TURNED THEMSELVES OFF - 3 OR 4 RE-STARTS LATER. SUBARU DEALER REPORTED A P2138 OBD CODE, BUT HE DID NOT REPLACE/REPAIR ANYTHING. THE SAME EXACT THING HAPPENED 9 MONTHS LATER (JULY 2, 2014), AND SUBARU DEALER REPORTED A P2138 CODE ONCE AGAIN. NO REPAIRS OR REPLACEMENTS DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596359June 5, 2014
ENGINE
I HAVE BEEN HAVING CONTINUOUS ISSUES WITH OIL CONSUMPTION IN MY 2012 IMPREZA 2.0I. I HAVE ONLY DRIVEN 2500 MILES SINCE MY OIL CHANGE AND MY LOW OIL LIGHT IS ON. THIS IS THE THIRD TIME I'VE HAD TO TOP UP THE OIL AND THE PROBLEM IS ONLY GETTING WORSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594849May 29, 2014
FUEL SYSTEM, GASOLINE
MY DAUGHTER WAS DRIVING THE CAR AFTER GETTING OFF WORK AT !:30 AM WHEN THE ENGINE STALLED AND THE CAR WOULD NOT RESTART. FROM TIME TO TIME SINCE I PURCHASED THIS CAR NEW, THE ENGINE WOULD SPUTTER WHILE DRIVING. IT TURNS OUT THAT THERE WAS A CUT IN THE FUEL FILTER. OUR MECHANIC SAID IT WAS UNLIKELY THAT IT HAPPENED ANY TIME EXCEPT WHEN THE FILTER AND FUEL PUMP WERE INSTALLED BY THE MANUFACTURER. THERE ARE MANY COMPLAINTS ABOUT THIS CAR USING OIL...MINE DOES TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592599May 19, 2014
ENGINE
I WAS DRIVING ALONG IN MY SUBARU IMPREZA WRX STI AT APPROX. 45 MPH WHEN MY CAR HAD THE OIL LIGHT, CHECK ENGINE LIGHT, AND CRUISE CONTROL LIGHT (FLASHING) COME ON. WHEN I TOWED THE CAR TO THE DEALER TO BE INSPECTED THEY FOUND THE OIL PICKUP TUBE WAS BROKEN IN TWO PIECES NEAR THE OIL PUMP STARVING THE ENGINE/TURBO OF OIL, CAUSING CATASTROPHIC ENGINE FAILURE. THE VEHICLE WILL NEED AN ENTIRE NEW ENGINE (LONG BLOCK) AND LIKELY A NEW TURBO. AFTER DOING SOME RESEARCH I HAVE FOUND THIS TO BE A VERY FREQUENT ISSUE AND HOPEFULLY WILL BE ADDRESSED ASAP. FROM MY UNDERSTANDING, SUBARU IS STILL HAVING THESE FAILURES IN THE NEWER MODEL CARS ALSO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588335May 14, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
THE SUNROOF GLASS EXPLODED AS I WAS DRIVING DOWN THE ROAD IN MY 2012 SUBARU IMPREZA WRX. NO IMPACT, CALM WEATHER (NO DEBRIS FLYING AROUND), NO OTHER VEHICLES NEARBY (THAT COULD HAVE THROWN A ROCK OR SOMETHING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588015May 13, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SUDDENLY STALLED. THE VEHICLE RESTARTED IMMEDIATELY AND RESUMED IN NORMAL OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 424. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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