Subaru Impreza Complaints

2,698 consumer complaints on file.

#10566217February 27, 2014
POWER TRAIN, STRUCTURE:BODY
MY CLUTCH PEDAL BEGAN CLICKING AND CREAKING THIS SUMMER. I FINALLY FOUND OUT THAT THE WELDS THAT HELD THE CLUTCH TO THE FIREWALL WERE BROKEN. THE CLUTCH BRACKET HAS ONLY A COUPLE OF SPOT WELDS THAT ATTACH IT TO THE FIREWALL, AND THE FIREWALL IS VERY FLIMSY. THE WELDS TORE AWAY AND ALLOWED THE FIREWALL, CLUTCH ASSEMBLY,. BRAKE ASSEMBLY, AND DASH TO MOVE AND SHIFT WHENEVER I CLUTCHED IN, CAUSING PREMATURE CLUTCH FAILURE AND A VERY DANGEROUS DRIVING CONDITION. THIS HAS HAPPENED TO MANY GR/GV CHASSIS. THIS IS A KNOWN ISSUE AND SUBARU NEEDS TO INSTITUTE A RECALL ABOUT THIS DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565949February 26, 2014
FUEL/PROPULSION SYSTEM
TL - THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THE FAILURE. AS A RESULT, SOME OF THE FUEL LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566201February 26, 2014
STRUCTURE:BODY
EXCESSIVE FIREWALL FLEX AND POSSIBLE BROKEN WELDS HAVE LEAD TO PREMATURE CLUTCH FAILURE, MOVEMENT OF BRAKE PEDAL DURING CLUTCH OPERATION, AND LOUD CLICKING SOUND WHENEVER CLUTCH IT RELEASED. SUBARU OF AMERICA HAVE REFUSED TO TAKE ANY RESPONSIBILITY FOR THIS KNOWN MANUFACTURING DEFECT, DESPITE MY CAR STILL BEING COVERED BY A SUBARU ADDED SECURITY WARRANTY PLAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564998February 19, 2014
POWER TRAIN, SERVICE BRAKES, STRUCTURE:BODY
THIS CAR WAS PURCHASED BY MYSELF BRAND NEW WITH A FEW MILES ON THE ODOMETER. THE CLUTCH PEDAL WAS ALWAYS STIFF AND SQUEAKY AND TWO LOCAL DEALERSHIPS REASSURED ME THIS IS NORMAL AND NOTHING TO WORRY ABOUT. SINCE ABOUT 50K MILES MY CLUTCH PEDAL HAS BEEN UNRESPONSIVE AND REQUIRES CONSTANT LUBRICATION AND BLEEDING OF CLUTCH MASTER AND SLAVE CYLINDER. WHEN PRESSING EITHER CLUTCH OR BRAKE PEDAL, THE OTHER WOULD ALSO MOVE WHICH CAUSES LOSS OF ROD TRAVEL THUS REDUCED FLUID VOLUME TO NECESSARY HYDRAULICS. WITH CLUTCH PEDAL FULLY DEPRESSED AND IN GEAR, THE CAR WILL ROLL AS IF CLUTCH IS DRAGGING. WITH CLUTCH DEPRESSED AND IN GEAR, THE CAR WOULD LURCH FORWARD WHEN TURNED ON. WHILE SHIFTING NORMALLY THE GEARS WOULD GRIND AND I'M CERTAIN THIS HAS WORN MY SYNCHROMESH GEARS. DEALER CONTINUED BLAMING ONE PART, ANOTHER PART, AND MY DRIVING HABITS. THEY CHARGED ME OUT OF POCKET FOR REPAIRS AND REPLACEMENT WITH NO ACTUAL PROGRESS FIXING THE ISSUES. TODAY I STOPPED BY THE CLOSEST DEALERSHIP REQUESTING MORE INFORMATION ON THIS COMMON CLUTCH PEDAL ASSEMBLY TO FIREWALL PROBLEMS. THEY ACKNOWLEDGED THIS IS AN ISSUE AND GAVE ME A VERBAL ESTIMATE OF AT LEAST $900 TO FIX THE BROKEN WELDS. IN MY NEIGHBORHOOD I AM LEAVING A STOP SIGN AS USUAL AND GO TO SHIFT INTO SECOND GEAR. THE CLUTCH PEDAL LINKAGE BROKE COMPLETELY WITH PEDAL STUCK ON THE FLOOR. CLUTCH IS NOW 100% INOPERABLE, LUCKILY I WAS ON A QUIET STREET AND THIS DID NOT BREAK WHILE ON THE HIGHWAY. THIS IS A VERY REAL SAFETY ISSUE AND THE MANUFACTURER SHOULD FIX THIS WITHOUT CHARGING WE THE CUSTOMERS. THERE WERE NUMEROUS SYMPTOMS FOR YEARS ON THIS EXACT PROBLEM, EACH GETTING PROGRESSIVELY WORSE UNTIL THIS FINAL BREAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564399February 14, 2014
FUEL SYSTEM, GASOLINE
IT HAS RECENTLY BEEN EXTREMELY COLD IN CHICAGO AND UPON INITIAL STARTUP OF THE VEHICLE THERE IS A STRONG SMELL OF GASOLINE INSIDE THE CABIN. THE SMELL DOES NOT GO AWAY UNTIL THE CAR IS COMPLETELY WARMED UP. I NOTICED THAT THERE HAS BEEN A RECALL FOR THIS TYPE OF PROBLEM. IT WAS SUBARU RECALL NO. WVK-21. I BELIEVE MY CAR SHOULD FALL UNDER THIS RECALL. I CALLED SUBARU CUSTOMER SERVICE AND THEY TOLD ME THAT MY CAR DID NOT FALL UNDER THIS RECALL CAMPAIGN. BUT THE PROBLEMS I'VE BEEN HAVING FIT THE DESCRIPTION OF THE RECALL CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564154February 13, 2014
FUEL SYSTEM, GASOLINE
DURING COLD WEATHER, A STRONG FUEL ODOR PERMEATES THE CABIN OF MY 2005 SUBARU IMPREZA WAGON. UPON ENGINE WARM UP THE FUEL SMELL GOES AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563942February 12, 2014
FUEL SYSTEM, GASOLINE
AT TEMPERATURES OF 20 DEGREES F OR BELOW, THERE IS A STRONG FUEL SMELL WHEN THE CAR IS RUNNING. TIGHTENING UP THE FUEL HOSES/CLAMPS WORKS FOR A DAY OR TWO HOWEVER THE SMELL ALWAYS COMES BACK. THE SMELL WILL GO AWAY AFTER 30 MINUTES TO 60 MINUTES OF WARMING UP OR DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563693February 10, 2014
FUEL SYSTEM, GASOLINE
VERY STRONG FUEL SMELL COMING FROM THE VEHICLE. FOUND SERIOUS FUEL LEAKING FROM THE FUEL LINES AND INTAKE MANIFOLD. DEALER/OTHER OWNERS REPORTED SAME PROBLEMS FOR THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563580February 9, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
IN COLD WEATHER (APPROX. 10 DEGREES FAHRENHEIT OR BELOW) UPON STARTING THE VEHICLE A HIGH-PITCHED NOISE CAN BE HEARD AND THE TRACTION CONTROL WARNING LIGHT AND HILL-HOLD WARNING LIGHT AT TIMES SIMULTANEOUSLY ILLUMINATE. EACH TIME I HAVE CYCLED THE IGNITION OFF AND THEN STARTED THE VEHICLE AGAIN THE WARNING LIGHTS ARE NO LONGER ON. IN SUCH EXTREME TEMPERATURES THIS FORCES ME TO DECIDE BETWEEN CLEARING THE WARNING LIGHTS IN THIS MANNER AND HOPING THE VEHICLE WILL START AGAIN DUE TO THE STRAIN PLACED ON THE VEHICLE'S BATTERY IN SUCH CONDITIONS OR LEAVING THE WARNING LIGHTS ILLUMINATED KNOWING THAT I WILL HAVE LIMITED SAFETY ASSIST FROM THE AFFECTED SYSTEMS IN THESE EXTREME DRIVING CONDITIONS. IN EITHER CIRCUMSTANCE I AM FORCED TO MAKE AN UNFAVORABLE CHOICE. I HAVE CONTACTED SUBARU OF AMERICA TO DOCUMENT THIS CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562557February 2, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
THE CLUTCH PEDAL ON MY 2011 STI MAKES A LOUD CREAKING NOISE EVERY TIME IT'S DEPRESSED. WHEN I INVESTIGATED THE NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH EVERY TIME THE CLUTCH PEDAL IS DEPRESSED. I FOUND THAT THE THREE SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL WERE BROKEN. FROM THE OUTSIDE OF THE FIREWALL, JUST UNDER THE WINDSHIELD WIPERS, I SAW THE SPOT WELDS PULLING AWAY FROM THE FIREWALL EVERY TIME THE CLUTCH PEDAL WAS DEPRESSED. THIS ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE, CAUSING THE CREAKING NOISE. IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME COMPLETELY INOPERATIVE - ESPECIALLY DANGEROUS WHILE DRIVING. THIS HAS ALSO DIRECTLY CAUSED THE FAILURE OF THREE CLUTCH MASTER CYLINDERS IN THE LAST 6 MONTHS. 2 OF WHICH FAILED AT FREEWAY SPEEDS LEAVING ME WITH NO CLUTCH, AND A HARDLY ANY BRAKING CAPABILITY. (THE CLUTCH AND BRAKE PEDAL ARE BOTH ATTACHED TO THE SAME ASSEMBLY, THUS WHEN THE CLUTCH DOES NOT WORK, NEITHER DO THE BRAKES. REFERENCE LINKS: SUBARU IMPREZA GENERAL SERVICE BRAKES PROBLEMS SUBARU IMPREZA 2009 - POWER TRAIN - CAR SAFETY INFORMATION, FAILING PARTS, RECALLS, BULLETINS, COMPLAINTS FIREWALL WELD BREAK INFORMATION NEEDED. HTTP://WWW.WRXFORUMS.COM/FORUMS/37-C...INKAGE-45.HTML POPPING CLUTCH BROKEN FIREWALL FIX HTTP://WWW.WRXFORUMS.COM/FORUMS/37-C...BLY-ISSUE.HTML MY CLUTCH SQUEAK/BROKEN WELDS STORY ANOTHER 08 CLUTCH PEDAL/FIREWALL PROBLEM... CLUTCH SQUEAK FIX WITHOUT TAKING THE WHOLE DASH APART (NUT/BOLT STYLE) SQUEAK+CLICK CLUTCH PEDAL HELP - NASIOC 08 SQUEAKY CLUTCH PEDAL...ANYTHING TO WORRY ABOUT? - NASIOC BAD FIREWALL FLEX - NASIOC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562582February 2, 2014
AIR BAGS
THE PASSENGER AIR BAG ILLUMINATED WITH AN OFF. IT SHOULD ALWAYS BE ON. THE BOUGHT THE CAR NEW WITH LESS THAN A YEAR DRIVING IT AND THE PASSENGER AIR BAG ILLUMINATION LIGHT TURNS TO OFF. ITS REALLY SCARY TO THINK OF WHAT MIGHT HAVE HAPPEN IF THERE WAS AN ACCIDENT DURING THE MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561763January 28, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 SUBARA IMPREZA. THE CONTACT WAS DRIVING 30 MPH, THE CONTACT STATED THAT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE MASTER CYLINDER WAS REPLACED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561363January 24, 2014
ELECTRICAL SYSTEM, ENGINE
11/30/2013 WHILE I WAS DRIVING I RECEIVED A PHONE CALL ON MY IPHONE 4 AT 9:35PM. THE ENGINE STOPPED BUT BLOWER FOR HEATER, LIGHTS AND RADIO REMAINED FUNCTIONAL. I PULLED OVER COASTED TO A STOP AND RESTARTED THE VEHICLE. MY PHONE WAS NOT CONNECTED VIA BLUETOOTH TO THE VEHICLE. 1/24/2014 WHILE I WAS WAITING AT A STOP LIGHT (0 MPH) AT 7:45 AM I UNPLUGGED A HEADPHONE CABLE FROM MY IPHONE 4. THE ENGINE STOPPED BUT BLOWER FOR HEATER, LIGHTS AND RADIO REMAINED FUNCTIONAL. I RESTARTED THE VEHICLE. MY PHONE WAS NOT CONNECTED VIA BLUETOOTH TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561248January 23, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HOOD FLEW OPEN AND DAMAGED THE WINDSHIELD. THE CONTACT STATED THAT THE HOOD WAS DESTROYED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO RECALLS AND THE VEHICLE WAS OUTSIDE OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560917January 22, 2014
FUEL/PROPULSION SYSTEM
ONLY ON COLD DAYS I SMELL FUEL WHILE DRIVING, UPON INVESTAGATION I FOUND THAT THE LITTLE RUBBER LINES UNDER THE INTAKE WERE LEAKING FUEL ON TO THE TOP OF THE ENGINE. I CALLED SUBARU AND THEY SAID THE THEY KNOW ABOUT THE PROBLEM BUT MY CAR IS NOT IN THE RECALL BECAUASE I DON;T LIVE IN THE AFFECTED STATES SO IF I MOVE TO NEWYORK OR MICHIGAN I WOULD BE COVERED WELL I LIKE OHIO SO IF THIS COULD GET EXPANDED THAT WOULD BE GREAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560646January 20, 2014
POWER TRAIN
THE WELDED CLUTCH BRACKET BEHIND THE DASH BOARD BROKE, MAKING MY CLUTCH PEDAL USELESS AND MY MASTER CYLINDER FLEX FORWARD BADLY. THIS IS UNACCEPTABLE. MY CAR IS NOT UNDER WARRANTY ANYMORE AND THIS IS A 14 HOUR LABOR JOB. ANY OTHER POWER TRAIN RELATED REPAIR WOULD BE EXPECTED AT THIS MILEAGE, BUT THERE SHOULD NEVER BE A WELDED BRACKET THAT BREAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559857January 14, 2014
ENGINE
BOTH LEFT AND RIGHT HEAD GASKETS FAILED. $2000 REPAIR AT SUBARU DEALER. LOW MILEAGE FOR SUCH A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559037January 8, 2014
ENGINE, SERVICE BRAKES
ADDENDUM TO 12/30/13 COMPLAINT: IN ADDITION TO THE PREVIOUSLY OUTLINED PROBLEMS: 1. CAR IS NOW LOOSING OIL. AT 26,500 MILES THE LOW OIL LEVEL LIGHT CAME ON. CHECKED OIL LEVEL AND REVEALED CAR HAD LOST APPROX 1.5-2 QT SINCE LAST REGULARLY SCHEDULED OIL CHANGE. 2. BRAKES SQUEAL WHEN YOU FIRST COMPRESS THE PEDAL. I HAD THE BRAKES INSPECTED AND WAS TOLD NOTHING WAS WRONG WITH THEM OR THE BRAKE PAD. I DO NOT THINK THIS IS NORMAL TO OCCUR EVERY TIME YOU TOUCH THE BRAKES UNLESS SOMETHING IS WRONG. BRAKES DID NOT START MAKING NOISE UNTIL 25,000 MILES. **NO CONFIDENCE THIS CAR IS TRUSTWORTHY. SERIOUSLY WORRIED ABOUT ITS RELIABILITY/ COST TO REPAIR AFTER WARRANTY EXPIRES.** *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559079January 8, 2014
VEHICLE SPEED CONTROL, ENGINE, FUEL SYSTEM, GASOLINE
WHILE DRIVING IN NORMAL CIRCUMSTANCES, ENGINE POWER CUT OUT, AND COMPLETE LOSS OF THROTTLE CONTROL OCCURRED. THE CAR COULD ONLY ACCELERATE EXTREMELY SLOWLY, AND NOT PAST 20-25 MPH. THANKFULLY NOT ON A HIGH-SPEED ROAD. MANAGED TO GET HOME (BARELY), CAR WORKED FINE THE NEXT DAY. DEALER FOUND OBD CODE P0128, REPROGRAMMED ECM TO REMOVE THE CODE. THE SAME PROBLEM HAD OCCURRED ~1 YEAR PREVIOUSLY DUE TO A FAULTY ACCELERATOR POSITION SENSOR (NHTSA COMPLAINT RECENTLY FILED). DEALER CLAIMS CAUSES ARE UNRELATED. THIS CAN BE A SERIOUS SAFETY CONCERN IF IT OCCURS ON A HIGHWAY, WE NO LONGER FEEL SAFE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559075January 8, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
WHILE DRIVING IN NORMAL CIRCUMSTANCES, ENGINE POWER WAS LOST, AND COMPLETE LOSS OF THROTTLE CONTROL OCCURRED. CAR WOULD ACCELERATE EXTREMELY SLOWLY, AND NOT PAST 20-25 MPH (PRESUMABLY 'ENGINE FAIL-SAFE MODE'?). THANKFULLY NOT ON A HIGH-SPEED ROAD. OBD CODE WAS P2138, INDICATING A FAULTY ACCELERATOR POSITION SENSOR, WHICH WAS REPLACED BY DEALER UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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