Subaru Impreza Complaints

2,698 consumer complaints on file.

#10968466March 25, 2017
STRUCTURE:BODY
SUN VISOR DROOP...CAUSES VISIBILITY ISSUES. HAS BEEN PRETTY WELL DOCUMENTED IN VARIOUS SUBARU FORUMS. MINE IS IN THE DRIVER SIDE, BUT I HAVE SEEN BOTH SIDES DROOP BEING AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968330March 24, 2017
ELECTRICAL SYSTEM
EYESIGHT SYSTEM KEEPS TURNING ITSELF OFF. REAR CAMERA HAS FAR MORE PROBLEMS AFTER FEDERAL REAR CAMERA RECALL. CAMERA OFTEN DOESN'T APPEAR AND LEAVES ME WITH A BLANK SCREEN. EYESIGHT SYSTEM SHUTS OFF RANDOMLY AND RESETS AFTER A RESTART. NOTHING ELSE CHANGES BUY A RESTART, AND PROBLEM IS SOLVED. SOUND ALSO CEASES TO COME OUT OF THE RADIO, TOTAL SILENCE, REGARDLESS OF INPUT AND VOLUME SETTING. ALL OF THE ABOVE IS RANDOM. CAR'S BATTERY RUNS DOWN AT TIMES, AS THE SCREEN STAYS ON ON THE RADIO, EVEN WHEN TURNED OFF. TWICE THE CAR WOULD NOT START. WE NOW CARRY A BATTERY JUMP BOX WITH US AT ALL TIMES. PROBLEMS HAPPEN WHEN IN MOTION OR PARKED. SPEED OR TIME RUNNING NOT RELATIVE TO ISSUES. CAR HAS BEEN INTO THREE DIFFERENT DEALERS AND HAS AN APPOINT FOR A FOURTH RIGHT NOW. CAR WAS DELIVERED FEB 9, AND HAS BEEN A TOTAL ELECTRICAL DISASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967177March 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V358000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967250March 20, 2017
AIR BAGS
TAKATA RECALL PARTS UNAVAILABLE UNTIL MARCH 31, 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966509March 17, 2017
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHEN ATTEMPTING TO REMOVE THE VEHICLE FROM THE IGNITION, THE CONTACT HAD TO USE MORE FORCE THAN NORMAL. THE FAILURE CAUSED THE KEY TO BEND. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966523March 17, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER FROM SUBARU TODAY STATING THAT MY CAR IS AFFECTED BY THE RECALL, BUT THAT THEY DON'T EXPECT TO HAVE SUFFICIENT PARTS TO BEGIN REPAIRS UNTIL MARCH 31, 2018. I AM NOT HAPPY THAT I WILL HAVE TO WAIT SUCH A LONG TIME TO HAVE MY CAR FIXED AND WOULD LIKE TO KNOW WHETHER THE DEALERSHIPS SHOULD BE FORCED TO MAKE REPAIRS ON A FASTER, MORE AGGRESSIVE TIME TABLE. I AM ENTERING THE DATE I RECEIVED THE LETTER FROM SUBRARU OF AMERICA BELOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959454March 7, 2017
AIR BAGS
SRS AIRBAG WARNING LIGHT ILLUMINATES AND PASSENGER AIRBAG TURNS OFF EVEN WITH PASSENGER IN THE FRONT SEAT. CAR WAS IN MOTION. THIS IS A WELL KNOWN DEFECT AND A RECALL WAS ISSUED FOR THE EXACT SAME REASON FOR THE 2012 MODEL, WHICH HAS THE SAME COMPONENTS AS THE 2013. IS THE NHTSA GOING TO ISSUE A RECALL OR IGNORE A KNOWN AND VERY DANGEROUS FAULT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957460February 28, 2017
AIR BAGS
"TAKATA RECALL" BEEN WAITING FOR PARTS. ON WAITING LIST 8 MOUTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957331February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956578February 23, 2017
ENGINE
ENGINE FAILED CATASTROPHICALLY AT 73K MILES. SUBARU ATTRIBUTED FAILURE TO "POOR LUBRICATION", BUT DENIES RESPONSIBILITY. THESE CARS BURN OIL EXCESSIVELY AND HAVE NO LOW OIL CAUTION LIGHT. MAJOR INTERNAL ENGINE FAILURES ARE COMMON WITH EJ AND FB ENGINES DUE TO FAILURE OF ROD BEARINGS, TURBOS, HEAD GASKETS AND DUE TO ABNORMAL COMBUSTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956148February 21, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MANUAL TRANSMISSION 2008 SUBARU IMPREZA WRX, HAVE TROUBLE SWITCHING GEARS, AND SPECIFICALLY PUTTING VEHICLE IN REVERSE FROM A COLD START. FOR A WHILE HEARD A POPPING NOISE WHEN PUSHING THE CLUTCH DOWN. BUT SWITCHING GEARS IS VERY DIFFICULT/CLUNKY AND PLACING THE VEHICLE IN REVERSE FROM A COLD START IS EXTREMELY DIFFICULT. AFTER DOING RESEARCH THIS APPEARS TO BE RELATED TO SUBARU BULLETIN 12-184-15 (AN ISSUE WITH WELDS ON THE FIREWALL). THE BRACKETS/WELDS ON THE FIREWALL SEEM TO BE BREAKING/ARE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955513February 19, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
FIREWALL. FIREWALL BROKEN, DO NOT HAVE THE FULL RANGE OF MOTION THAT MY CLUTCH NEEDS IN ORDER FOR THE GEARS TO GO IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955379February 17, 2017
STEERING
STEERING WHEEL VERY NOISE AND IT PULLING TO THE RIGHT.THE STEERING WHEEL IS HARD TO CONTROL ON HIGHWAY SPEED.I HAD THIS PROBLEMS 2 WEEKS NOW.IS THERE ANY RECALL ON THIS VEHICAL.(2013 SUBARU IMPREZA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954468February 14, 2017
ELECTRICAL SYSTEM
WTM-73 RECALL. THE RECALL WAS PERFORMED AT WEBSTER GROVE SUBARU IN ST. LOUIS ON JAN 12, 2017. ON FEBRUARY 10, 2017 THE CAR WAS TRAVELING AT HIGHWAY SPEEDS ALONG I-74 NEAR CHAMPAIGN URBANA IL. THE TRACTION CONTROL, ENGINE LIGHT AND OIL LIGHT CAME ON, THEN THE AND SMOKE BEGAN TO BELLOW FROM UNDER THE HOOD. THE CAR WAS GUIDED TO THE SIDE OF THE ROAD AND THE DRIVE AND OCCUPANT EXITED THE VEHICLE. THE VEHICLE WAS SHORTLY ENGULFED IN FLAMES AFTER THAT. I TOOK PHOTOS OF THE REMAINS ON FEB 13, 2017 AT REYNOLDS TOW SERVICE IN CHAMPAIGN IL. THE AREA OF OF THE FUSE AND RELAY BOX UNDER THE HOOD APPEAR TO BE THE STARTING AREA OF THE FIRE. I BELIEVE THE RECALL DID NOT REPAIR THE PROBLEM WITH THE SECONDARY AIR PUMP ELECTRICAL CIRCUIT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10954314February 13, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE PURCHASED A NEW IMPREZA ON 2/4/17, WITHIN DAYS OF BRINGING THE CAR HOME WE NOTICED THAT ALL THE RADIO PRESETS HAD BEEN WIPED OUT, AND THE XM RADIO HAD REVERTED BACK TO A TRIAL PERIOD. THAT SAME DAY WE RECEIVED AN EMAIL SAYING THAT OUR CAR WAS SENDING A PROBLEM CODE FOR THE STARLINK SYSTEM. UPON CALLING THE DEALERSHIP WE SPOKE WITH A SERVICE ADVISER WHO OWNS THE SAME CAR AND SHE TOLD US THAT SHE HAS ALL KINDS OF PROBLEMS WITH THE CAR SOFTWARE. INCLUDING BACKUP CAMERA, SCREEN FREEZING, LOSING RADIO PRESETS, CLOCK TIME CHANGING. AND SHE INDICATED THAT THIS WAS A KNOW ISSUE WITH THE VEHICLE MODEL AND SHE HAD BEEN DEALING WITH IT FOR 2 MONTHS. SHE TOLD US THAT SHE HAD BEEN TOLD SUBARU HAD NOT IDEA HOW TO FIX IT AND MAYBE IN MAY THEY MIGHT HAVE IT FIXED. UPON BEING TRANSFERRED TO THE SALES MANAGER, HE HOLD US THAT SUBARU HAD NOT PUT A STOP SELL ORDER ON THE CALL SO THEY KEPT SELLING THEM. WE WERE NEVER TOLD ABOUT THIS DEFECT PRIOR TO BUYING THE CAR. RECENT CALLS WITH SUBARU HAVE CONFIRMED THE PROBLEM, BUT NOBODY WILL CALL US BACK. WE HAVE PUT 3 MILES ON THE CAR SINCE WE PICKED IT UP. WE WANT TO RETURN THE CAR TO THE DEALERSHIP. WE HAVE BEEN DEFRAUDED BY SUBARU. THIS WAS A KNOW DEFECT! SUBARU CUSTOMER SERVICE HAS CONFIRMED THAT THEY HAVE THE ISSUE. MY STARLINK SYSTEM WHICH WARNS IF IN AN ACCIDENT, IS SENDING OUT A PROBLEM CODE AND IT MAKES A LOUD NOISE WHEN I TRY TO CONNECT. THIS IS OBVIOUSLY RELATED TO THE SOFTWARE ISSUE. I AM AFRAID TO DRIVE MY CAR. WE NEED YOUR HELP IN INVESTIGATION THIS. OTHER UNSUSPECTING BUYERS ARE GETTING DUPED EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954052February 11, 2017
ENGINE
FUEL LINES ABOVE THE ENGINE ON BOTH SIDES LEAK FUEL WHILE THE ENGINE IS RUNNING. THE LEAK OCCURS WHEN THE GAS PEDAL IS DEPRESSED IF THE TEMP IS LOWER THAN 32 DEGREES. AT THE POINT WHERE THE RUBBER FUEL LINE MEETS THE METAL FUEL LINES YOU CAN SEE GAS SPRAY ACROSS THE ENGINE BLOCK AND WILL POOL UP. TIGHTENING THE CLAMPS DOES NOT HELP. THIS HAS HAPPENED EVERY WINTER SINCE 2007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953734February 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE MONTHS AGO AND THERE WAS NO TIME FRAME TO INDICATE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE MANUFACTURER PROVIDED NO SPECIFIC TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE RECALL DETAILS WERE UNKNOWN. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950329February 8, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER STOPPED WORKING. THE CONTACT PULLED OUT THE PANEL WHERE THE SWITCH WAS LOCATED AND NOTICED THAT THE SWITCH WAS BURNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10949975February 7, 2017
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. WHILE REVERSING FROM A PARKING SPACE, A POPPING SOUND EMITTED FROM THE VEHICLE AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE FAILURE MILEAGE WAS 145,466.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950002February 7, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. WHILE DRIVING 55 MPH, THE SUN ROOF SUDDENLY EXPLODED WITHOUT WARNING. THE GLASS SHATTERED AND FELL INSIDE THE VEHICLE. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT THE SUN ROOF BLOCKED THE WINDSHIELD, WHICH MADE IT EXTREMELY DIFFICULT FOR THE CONTACT TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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