Subaru Impreza Complaints

2,698 consumer complaints on file.

#11384756December 23, 2020
ENGINE
THE CHECK ENGINE LIGHT, THE TRACTION LIGHT AND OIL WARNING LIGHT CAME UP ON THE DASHBOARD. INITIALLY, THE DEALER RECOMMENDED REPLACING THE OIL VALVE. I DID BUT THE THE PROBLEM PERSIST. NOW THE ENGINE IS HUNTING. THE DEALER INFORMS ME THAT ENGINE IS NOT PUMPING ENOUGH OIL DESPITE THE FACT THAT SERVICE HAS BEEN DONE REGULARLY AT INTERVAL RECOMMENDED BY THE SUBARU DEALERSHIP. NOW I AM TOLD THAT I NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384263December 20, 2020
SUSPENSION
FOR A NEW CAR THAT IS LESS THAN A YEAR OLD,5000 MILE,THE CHASSIS PARTS FALL OFF DURING DRIVING,WHICH IS TOO DANGEROUS IN MOTION - ON A CITY STREET -TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384042December 18, 2020
VISIBILITY/WIPER
THE FRONT WINDSHIELD SPONTANEOUSLY CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383985December 17, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED UNDER NORMAL DRIVING CONDITIONS. CAR ONLY HAS 35K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383461December 15, 2020
VISIBILITY/WIPER
TODAY, 12/14/2020 AT 430AM I STARTED MY CAR LIKE NORMAL. CURRENTLY TEMPS BELOW 30 OVER NIGHT. VEHICLE HAS A REMOTE START SYSTEM. LET THE VEHICLE WARM UP, WENT OUTSIDE AND GOT IN THE VEHICLE. NOTICED A 12 INCH CRACK ON THE LOWER PASSENGER SIDE, GOING TOWARDS THE MIDDLE. WASN'T THERE THE DAY BEFORE WHEN I PARKED IT. I PURCHASED THIS VEHICLE BRAND NEW IN EARLY SEPTEMBER, ONLY 4 MONTHS OLD. I'VE CHECKED ONLINE AND HAVE SEEN HUNDREDS OF OTHERS WITH THE SAME ISSUE, AND EVEN A LAWSUIT BEING FILED AGAINST SUBARU. CONTACTED MY SUBARU DEALER WHERE I PURCHASED THE VEHICLE, THEY TOLD ME IT'S NOT COVERED UNDER WARRENTY, BUT WILL CONTACT SUBARU. WITH HUNDREDS OF OTHERS WITH THE SAME COMPLAINT AND SAFETY ISSUE. SEEMS AS THOUGH A RECALL SHOULD BE DONE ON THIS. ESPECIALLY SINCE THE EYESIGHT SAFETY SYSTEM HAS TO BE RECALIBRATED IF THE WINDSHIELD HAS TO BE REPLACED AND THAT SERVICE ALONE IS $1000. OTHERS IN FORUMS/ONLINE HAVE STATED THEY'VE BEEN THROUGH MULTIPLE WINDSHIELDS. SAME ISSUE, WHERE THEY'LL WAKE UP THE NEXT DAY TO A CRACK ACROSS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383421December 14, 2020
VISIBILITY/WIPER
OUR WINDSHIELD HAS CRACKED FOR NO APPARENT REASON. MY HUSBAND TOOK THE CAR OUT FOR LUNCH - NO DAMAGE. THEN HE WENT BACK OUT LATER THAT AFTERNOON AND THERE WAS A LARGE CRACK. EVEN IF SOMETHING HAPPENED TO HIT THE CAR (WHICH WOULD HAVE HAD TO BE SO MINOR THAT HE DIDN'T NOTICE), IT SHOULD NOT HAVE IMMEDIATELY CRACKED LIKE THIS. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS WITH ANY OTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383204December 13, 2020
VISIBILITY/WIPER
THE WINDSHIELD ON MY 2020 SUBARU IMPREZA CRACKED BY ITSELF. THERE WAS NO DAMAGE SUSTAINED TO THE WINDSHIELD. NO MARKS FROM ANYTHING HITTING THE WINDSHIELD. IT CRACKED SIMPLY WHILE SITTING PARKED IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382853December 10, 2020
SUSPENSION
ON THE NIGHT OF 12/6/2020 I WAS BACKING OUT OF A FRIENDS DRIVEWAY TO DRIVE HOME, WHEN I REACHED THE STREET, I HEARD A LOUD CLUNK AND A GRINDING NOISE. I GOT OUT OF MY CAR TO INVESTIGATE WHAT HAD JUST HAPPENED AND THE FRONT PORTION OF MY PASSENGER SIDE FRONT LOWER CONTROL ARM HAD COMPLETELY LOST ALL STRUCTURAL INTEGRITY. FORTUNATELY MY CAR WAS AT A LOW SPEED AND I DID NOT LOSE CONTROL (PICTURES ATTACHED). HAD THIS HAPPENED WHILE DRIVING DOWN THE HIGHWAY, THIS WOULD HAVE BEEN A CATASTROPHIC FAILURE AND I WOULD HAVE LOST CONTROL OF THE VEHICLE THE EVENTS ON 12/6/2020 INDICATES THE REMEDIATION STEPS PROPOSED BY SUBARU ARE NOT ACCEPTABLE AS THIS PART FAILED CATASTROPHICALLY AFTER THESE STEPS HAD BEEN PERFORMED. THE SAFETY RECALL REMEDIATION STEPS IN QUESTION ARE THAT OF: "TYPE: SAFETY | SAFETY RECALL: WVX34 | NHTSA CAMPAIGN: 11V464000" ACCORDING TO SUBARU'S WEBSITE FOR THIS VEHICLE, THE SAFETY RECALL WAS COMPLETED: HTTPS://WWW.SUBARU.COM/VEHICLE-RECALLS.HTML/VIN=[XXX] ACCORDING TO THE CARFAX REPORT, THE SAFETY RECALL WAS PERFORMED ON 2/7/2012 ONLY 5 MONTHS AFTER THE RECALL WAS ISSUED. (SCREENSHOT ATTACHED) THE NATURE OF THE FAILURE AND THE DESCRIPTION OF THE ORIGINAL SAFETY RECALL SHOW THAT THE TESTING STEPS AND REMEDIATION STEPS ARE NOT SUITABLE FOR A COMPLETED SAFETY RECALL AS THE PART DID END UP FAILING AFTER THE ADDITIONAL COATING OF ANTI-CORROSIVE HAD BEEN APPLIED TO THE LOWER CONTROL ARM OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378652December 9, 2020
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR LIGHT ILLUMINATED. UPON INSPECTION, IT WAS DETERMINED THAT THE TIRE AIR PRESSURE WAS LOW ON MULTIPLE TIRES. THE VEHICLE WAS TAKEN TO YOUNG SUBARU LOCATED AT 3920 RIVERDALE RD, OGDEN, UT 84405, WHO DIAGNOSED THAT THE VALVE STEMS WERE FAULTY. THE VALVE STEMS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACTED INDICATED THAT OVER THE YEARS, THE FAILURE OCCURRED ON ALL FOUR WHEELS. THE TIRES WERE REPLACED MULTIPLE TIMES HOWEVER, THE FAILURE PERSISTED. IT WAS ALSO DETERMINED THAT THE FAILURE WAS NOT CAUSED BY FAULTY TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378075December 6, 2020
VISIBILITY/WIPER
I RECENTLY BOUGHT A NEW 2020 SUBARU IMPREZA SPORT (BOUGHT AT 19 MI, CURRENT 1300 MI). VEHICLE WAS STATIONARY, PARKED OVERNIGHT, DURING A COLD NIGHT. THE NEXT MORNING AFTER DEFROSTING, I NOTICED A SMALL, 2' CRACK ORIGINATING FROM THE LOWER CENTER WINDSHIELD. UPON INSPECTION, THERE WAS NO MARK OF CONTACT BY DEBRIS. OVER THE COURSE OF THE DAY, THE CRACK GREW UP TO 10 INCHES. CONTACT MADE TO DEALERSHIP ABOUT DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378161December 6, 2020
VISIBILITY/WIPER
WAS TRAVELING DOWN A HIGHWAY WHEN A VEHICLE CHANGED LANES, SPRAYING A LITTLE BIT OF SAND ONTO THE WINDSHIELD. SUDDENLY MY WINDSHIELD DEVELOPED A 10 INCH "L" SHAPED CRACK, STARTING FROM THE LEFT EDGE OF THE WINDSHIELD (ABOUT HALF WAY UP) AND CONTINUED STRAIGHT ACROSS TOWARDS THE MIDDLE OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377543December 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE AIR PUMP INADVERTENTLY ACTIVATED AND DEACTIVATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED WITH A CODE P0410 (SECONDARY AIR INJECTION SYSTEM OR FUEL PUMP SYSTEM) THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT STATED THAT A YEAR AGO, BLOOMINGTON SUBARU, 7801 LYNDALE AVE S, BLOOMINGTON, MN 55420, INFORMED HIM THAT THE MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE REPLACED THE MASS AIR FLOW SENSOR BY HIMSELF. THE CONTACT ALSO MENTIONED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V738000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377348December 1, 2020
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
A CRACK APPEARED IN THE WINDSHIELD ON THE DRIVER'S SIDE OF THE CAR. THE CAR WAS MOVING WHEN THE CRACK APPEARED BUT WAS STATIONARY (DRIVEWAY) WHEN THE CRACK EXPANDED FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE BY THE NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377129November 30, 2020
VISIBILITY/WIPER
MY VEHICLE WAS STATIONARY AND OFF, PARKED AT MY HOME. AS I WAS GETTING READY TO GO TO WORK THAT AFTERNOON, I NOTICED A CRACK IN THE WINDSHIELD. THIS CRACK WAS NOT THERE AFTER I FINISHED RUNNING AN ERRAND THAT MORNING. IT HAD TO HAVE HAPPENED WHILE THE VEHICLE WAS NOT IN USE AND STATIONARY. THERE IS NO CRACK OR CHIP TO INDICATE ANY IMPACT WITH ANY EXTERNAL OBJECT. THE CRACK ORIGINATES AT THE BOTTOM CORNER WHERE THE WINDSHIELD MEETS THE FRAME OF THE VEHICLE. (PLEASE SEE ATTACHED PHOTO) THIS INDICATES TO ME, A FACTORY DEFECT. TO CLARIFY, I PLACED TAPE ON THE INSIDE OF THE WINDSHIELD TO MARK THE END OF THE CRACK. THIS IS NOT TO BE CONFUSED AS A CHIP OR MARK OF IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376851November 28, 2020
VISIBILITY/WIPER
ON THE MORNING OF FRIDAY, NOVEMBER 13 2020, WE FOUND THE WINDSHIELD OF THE 2018 IMPREZA TO HAVE CRACKED OVERNIGHT WITHOUT ANY SIGN OF IMPACTS. THE CRACK ORIGINATED ON THE PASSENGER SIDE NEAR THE BOTTOM WHERE THE WIPER BLADE LOCATES, BUT HAS SPREAD QUICKLY IN LESS THAN 2 WEEKS ' NOW REACHING ACROSS TO THE DRIVER SIDE, AS SHOWN BY THE PHOTOS. WE HAVE REACHED OUT TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND REQUESTED A WINDSHIELD REPLACEMENT UNDER WARRANTY. WE ARE AWAITING FOR A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376898November 28, 2020
ENGINE
WHEN STARTING THE SUBARU RELEASES DARK GREY SMOKE IN HIGH QUANTITIES, AND HAS BEEN LOOSING POWER WHEN SPEEDING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376649November 27, 2020
VISIBILITY/WIPER
MY WINDSHIELD HAS A SMALL CRACK AND I AM NOT SURE WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376710November 27, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED FOR NO APPARENT REASON. PARKED AT WORK IN MORNING, WHEN I RETURNED IN THE AFTERNOON ABOUT A 12 INCH CRACK ACROSS PASSENGER SIDE OF WINDSHIELD. NO CHIPS OR CRACKS WERE THERE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376744November 27, 2020
VISIBILITY/WIPER
THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT WAS REPLACED AT SAFELITE AUTO GLASS. THE RECEIPT IS ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376759November 27, 2020
VISIBILITY/WIPER
THE WINDSHIELD ON MY 2019 SUBARU IMPREZA KEEPS CRACKING FOR NO REASON OR LIKE THIS LAST TIME WHEN A TINY PEBBLE HIT IT. THERE ISN'T EVEN A MARK ON THE WINDSHIELD NOR CAN ANYTHING BE FELT BUT THERE IS NOW A CRACK IN THE GLASS. AS OF TOMORROW I'LL BE HAVING MY 3RD WINDSHIELD INSTALLED IN UNDER 4 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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