Subaru Impreza Complaints

2,698 consumer complaints on file.

#11514055March 27, 2023
EXTERIOR LIGHTING
I have received two letters over the past six months, telling me that my 2019 Subaru Impreza has been recalled for faulty headlamps. When I contact my local Subaru dealer, SC, I have three times now been told that the part for the required repair is "not available." I feel as if I am driving a vehicle that is dangerous to me and to others. Can you tell me when the required parts will be available for the needed repair?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513829March 26, 2023
UNKNOWN OR OTHER
Went to my car this morning and the windshield was cracked on the top center from the edge of the windshield to around where the rear view mirror is. This crack was not there last night when I parked my car. And there was no accident/damage to the windshield before this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513626March 24, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512718March 20, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not notified of the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512789March 20, 2023
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
The contact owns a 2004 Subaru Impreza. The contact stated that while driving at 65 MPH, the vehicle stalled, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an unknown code for the throttle body. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512839March 20, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2020 Subaru Impreza. The contact stated that after parking the vehicle, it was later discovered that a crack had developed on the front windshield. The crack measured approximately 10-inches and extended from the bottom of the windshield. The contact indicated that no rock or object had impacted the windshield to cause the crack. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512031March 15, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Subaru Impreza. The contact stated that upon entering the vehicle, he noticed small, yellow-colored drops of liquid on the ground around the vehicle. Upon starting the vehicle, the brake warning light appeared on the instrument panel. The contact checked the parking brake lever; however, the light remained illuminated. The contact stated that while driving and depressing the brake pedal the brake pedal was depressed to the floorboard and the vehicle coasted to a stop. Despite the failure, the contact drove the vehicle home. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511758March 14, 2023
VISIBILITY/WIPER
Frequent windshield cracking which obscures visibility. Third time windshield has cracked and needs to be replaced. It has been chipped and repaired twice as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511516March 13, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511145March 10, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure occurred while his daughter was driving the vehicle. The failure mileage was 20,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510774March 8, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Subaru Impreza. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 16V738000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510843March 8, 2023
ENGINE
The contact owns a 2012 Subaru Impreza. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact took the vehicle to a dealer where the gas cap was replaced; however, the warning light returned. The vehicle was taken back to the dealer for a diagnostic test and the contact was informed that the timing belt cover, cam carrier, and O2 sensors needed to be replaced. The manufacturer was notified of the failure and agreed to cover a partial cost of the repair. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509999March 3, 2023
VISIBILITY/WIPER
I was stopped at a stop light. Traffic was basically at a stand still while the lights were changing. During this time my windshield spontaneously cracked on the lower center section of the glass. It cracked for seemingly no reason at all. Since traffic was stopped there's no way it could have been caused by a rock or flying debris. No weather (such as hail) was occurring at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510088March 3, 2023
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Left side light is very dim, very unsafe to use at night time. We cannot drive it at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510097March 3, 2023
EXTERIOR LIGHTING
No remedy for Subaru Impreza recall WRG22. THE HEADLIGHT RECALL WAS ISSUED IN AUGUST OF 2022 AND SUBARA DOES NOT HAVE THE PART(S). EMAIL FROM SUBARU OF AMERICA ON 3/3/2023 Dear XXXX XXXXXX: Thank you for contacting Subaru. Please continue to work with your Subaru Retailer about the WRG22 recall and part number. We do not have the approximate date when the parts will be available. That information is provided from the manufacturer and then transmitted to our Subaru Retailers. We do not have the number of parts for the headlights that is required for the vehicles affected by the recall. Your Subaru Retailer will be able to provide you with more information about where you stand to receive the part as they begin to arrive at the Subaru Retailers. Subaru of America understands that this and any other recall is extremely important to handle in a timely manner. Parts will ship to retailers once they are available. Sincerely, Rasheeda Subaru of America, Inc. Customer Advocacy Department 1-800-SUBARU3 (1-800-782-2783) Ext.119109
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509657March 1, 2023
VISIBILITY
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509705March 1, 2023
EXTERIOR LIGHTING
Both front headlights provide very little visibility and do not shine far enough down the road to be safe at high speeds, especially in the mountains/low light areas. Have been waiting on a remedy from Subaru since being notified of the recall in October 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509772March 1, 2023
STEERING
Power Steering failed, extremely hard to turn steering wheel, EPS Light on dash illuminated. Luckily happened in driveway. Thinking back steering seemed odd last week was less effort to turn left as opposed to turning right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508668February 23, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lights) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508607February 22, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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