Subaru Impreza Complaints

2,698 consumer complaints on file.

#11522992May 20, 2023
EXTERIOR LIGHTING
HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY WITH ENOUGH LIGHT. This recall was entered on Aug 12, 2022 when do they have to fix it? What is a "timely manner?" How long are they allowed to wait. I called Subaru and they indicate they have no definitive time that they have to fix it? Why do they have unlimited time to fix a safety issue? It's been 10 months and you would think they would have the parts by now or are they stalling so that they will have a reduced number of cars to fix? I think the government should step up their enforcement on this issue and get Subaru to provide a timeline for the fix and not just "when we get to it" response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522594May 18, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522675May 18, 2023
POWER TRAIN
My check engine light and other lights simultaneously lit up while driving 50 mph down the highway. The car started to “buck” slightly. I pulled over, let it cool a bit, checked the oil. Oil level and quality was fine. Took to a mechanic where I found the problem was with the CVT. This car has only 100,283 miles on it! It should not be having transmission problems. This is a defective system. Repairs are more than the car is worth. (Even though I’ve kept it in good shape).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522436May 17, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522473May 17, 2023
UNKNOWN OR OTHER, POWER TRAIN
I was driving on the highway when I experienced a sudden jerking and my car stopped accelerating while going about 67 miles an hour and came to a stop on the highway. It was dark outside and I was left in the road without the ability to turn my car back on. I towed the car to the dealership, and they couldn't diagnose a problem. The same thing happened two weeks later and they told me that because the car was less than a quarter-tank both times, that I shouldn't drive my car with less than a quarter tank of gas or I'd be at risk of this happening again. Being on the highway with cars rushing past in the dark several times put my safety at risk and the safety of other drivers. I later experienced knocking/jerking around 10 miles an hour, that led to a suspected problem with the transmission. The car would also hesitate accelerating when stopped, and would experience the same jerking motion with a thud at the same time. I brought the car in again, and they couldn't diagnose the problem, but recommended a service that may fix the issue. I experienced the same issue so I brought the car back in. They replicated the issue and did work under warranty to replace the torque converter. I experienced the same problem and brought the car back in, but they can't diagnose the issue now. I believe my car transmission is still faulty and puts me at risk of stalling while driving at highway speeds, which could very easily put me and others at risk. I had to bring my car in several times for them to acknowledge a problem, and have been put into the same car which i believe is unsafe each time. When the car stalled on the highway there were blinking warning lights, but there was no diagnosis at the dealership. The car is currently at the dealership and they want me to drive it for them to show them the problem again with jerking/knocking. I'm getting all my invoices together to have more documentation, and will have more by the end of the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522198May 16, 2023
EXTERIOR LIGHTING
Received notice in August 2022 that there is a safety concern with this car's headlamp. There is still no remedy available. I am concerned for my safety while driving because they headlights are very dim and it's hard to see at night putting my safety and the safety of others at risk. 9 months to develop a new headlamp seems extreme for a car manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522354May 16, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
Car does not accelerate from a full stop. Hesitates to react to gas pedal for a few seconds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521935May 14, 2023
EXTERIOR LIGHTING
There is a known recall for this vehicle. Our vehicle in particular is affected as nighttime visibility with the headlights on is terrible. Despite the recall, 9 months have passed and subaru is still without a remedy. Every day is dangerous as I commute prior to sunrise. Please address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521807May 13, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
Subaru has failed to repair the halogen headlight safety recall in a timely manner. This recall was first announced on August 16th, 2022. It has been 9 months and the remedy for the safety recall has not yet been made available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521516May 11, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521368May 10, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520929May 8, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the parts to do the recall repair were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521083May 8, 2023
ENGINE
I bought my 2016 Subaru Impreza brand new and take great care of it. The car has 80,300 miles and when I did a sharp U turn the car stalled out and I was almost rear-ended. At a busy intersection a few weeks I was at a red light and my car was noticeably idling rough and when the light went green my car stalled out causing the road to be blocked. After taking my car to a certified mechanic I find out that the head gasket has already failed and has coolant leaking into it. It aslo showed a PO302 code. Subaru years before stated that this problem had been fixed when it clearly has not been. I purchased this car because it was suppose to be reliable and now I owe $5,500 to have my car repaired and hopefully run well & safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520610May 5, 2023
EXTERIOR LIGHTING
Subaru appears to be in no great hurry to remidy this recall. I have called them twice. This is safety related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520427May 4, 2023
UNKNOWN OR OTHER
I have had an open recall on my vehicle since August 12, 2022 with no remedy available still as of May 4, 2023. The page says to file a complaint if the manufacturer does not issue a remedy quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520269May 3, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520068May 2, 2023
ENGINE
The Vehicle is a Partial Zero Emissions Vehicle ; this has now started to cause the vehicle in warm/hot weather to trigger EVAP codes. This is not fixed by checking gas cap or replacing anything else. I have had the vehicle to the dealership where I was told they dont know why , but ignore it. However living in a state that has inspections every year for tags, this is not possible. This is a well know issue and you can find hundreds of examples online of other people that have had the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519879May 1, 2023
ELECTRICAL SYSTEM
Battery Drain when plugging into the USB port: This is second battery that had to be replaced since purchase of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519600April 29, 2023
EXTERIOR LIGHTING
This recall notice (22V624000) was issued in AUgust 12th, 2022 almost nine months ago. There has been no communication nor no remedy. When will this recall be fixed? Does the manfacturer and/or Subaru by law not have a timeline/deadline of when they are to have the remedy? August 12th, 2022 Manfacturer Recall Number WRG22 NHTSA Recall Number 22V624000 Recall Status: Recall Incomplete, remedy not yet available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519429April 28, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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