Subaru Impreza Complaints

2,698 consumer complaints on file.

#11536081August 2, 2023
STRUCTURE:BODY, ENGINE, POWER TRAIN
it is a case of sudden acceleration when parking the car in battery , goin forward very slowly, the subaru impreza accelerate , jump the curve and crash agaings a tree 5 ft away from the curve, the results extensive damage in the left front , airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11535485July 31, 2023
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
I have been having continuous problems with engine light coming on w the wheel skid light also. I went to Auto Zone and the codes P000D, C1422,P00700 and others. I took vehicle to Subaru to inspect for repair September 11, 2021 The oil temp, traction control light, ABS, and hill control light went off, but the engine light came back on. I left it alone didn't bother with it, figured nothing could be done. I then went to another auto shop on November 28, 2022 because it did bother me about the engine light, someone mention it was dangerous driving w the light on because something could actually be wrong. Also, this shop was to be cheaper. The codes repaired were P000A, P000C, drove off lot engine light came back on. I know it was time for my E- check so I thought I'd give it another try back at Subaru. On July 14, 2023 for repair of engine light. The tests showed repairs for P00A, P00D. They told me they were repairing the vehicle. I left Subaru and about 5 minutes of leaving the engine light came back on. I called them and stated the light was back on, they told me to come in and they could look at it, but I don't have another $ 729.00 to keep giving these auto shops. I had and E-check on July 22, 2023 and didn't pass because of codes P0021 and P000C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534767July 27, 2023
ELECTRICAL SYSTEM
Key will not remove from the ignition. This is a known issue by Subaru but they refuse to correct it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534320July 25, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533731July 21, 2023
POWER TRAIN
Transmission failure while at high speed on an interstate highway resulted in disengagement, immediate deceleration and limited steerage in an area with limited breakdown lane. Subaru reports this is a known issue for which they extended warranty but it is incomplete and does not include any safety check prior to failure!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533585July 21, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533161July 19, 2023
WHEELS, UNKNOWN OR OTHER
The hubcaps that were manufactured with the car and given with the car have repeatedly fallen off while driving. This is a hazard because it has almost hit other cars while driving. In the 5 years I have had this car I’ve had to replace 6 hub caps that have fallen off. When I got my tires replaced this year I was also told by the tire center that they constantly see this issue with Subarus and that the hub caps for this car frequently fall off because of the design. I have tried to tell Subaru about this issue but they don’t care. I have friends who also have Subarus who have the same issue and whenever I’m driving around I can see other Subarus missing their hubcaps so I know I’m not the only one having this issue. The approximate date I’ll enter is the most recent but this dates back to 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532982July 18, 2023
SUSPENSION, UNKNOWN OR OTHER
The front control arm bushings are failing. The RF link is broken to the suspension too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533087July 18, 2023
POWER TRAIN
The vehicle was at a stoplight. Once the light turned green, the driver stepped on the gas. All of a sudden the car would not move, all the warning lights came on, and we could smell a burning smell. The car was towed to the dealership where it was purchased. They discovered a rubber hose leading to the transmission had somehow gotten cut and all the transmission fluid leaked out. This caused a total transmission failure according to the dealer. It must have happened almost instantaneously as there was no warning prior to this. This hose is clearly critical to the operation of the vehicle and safety of the occupants, yet is totally exposed to the underside of the car. If the failure occurred while the vehicle was moving, it could have been a serious safety issue. It seems like a simple steel braided hose or a metal tube should have been used on such a critical part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532736July 17, 2023
POWER TRAIN
The contact owns a 2009 Subaru Impreza. The contact stated while driving 40 MPH, the transmission failed to properly shift. There was no warning light illuminated. The contact was able to pull over on the side of the road and shut off the vehicle. Once the contact restarted the vehicle, the vehicle started operating normally; however, the vehicle stalled. The vehicle was taken to the dealer and the contact was informed that the clutch pedal bracket had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was under recall however, the recall had expired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532571July 16, 2023
EXTERIOR LIGHTING
I'm really concerned by the recall notice from Subaru that my chances of a crash are increased due to inadequate headlamps. I've had a handful of instances where other vehicles have not seen me and just stopped before pulling out in front of me. I was notified of this defect last October. It's now July. When will Subaru have a remedy to keep me safe?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531785July 12, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531162July 9, 2023
EXTERIOR LIGHTING
Got a recall notice about my headlamps almost a year ago, everytime I go on nhtsa.gov it always says "Remedy not yet available". It also says "Recall data refreshed on Aug 17,2022"--have there been any updates to this data since then? Seems like this recall was put out there and then forgotten about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530856July 7, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530904July 7, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530677July 6, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact stated that while driving at various speeds, the headlights were extremely dim, making it difficult to see the roadway properly while driving night. The contact then received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 17,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529798June 30, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving at night, the headlights failed to provide adequate illumination. The failure mileage was 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529289June 28, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529317June 28, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the headlights lights illuminated very dim, causing other drivers to flash their headlights alerting the contact that the headlights were not illuminated. The contact stated that on several other occasions, the exterior lights were very bright, causing other drivers to flash their lights for the contact to dim the headlights. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529164June 27, 2023
POWER TRAIN, ENGINE, SERVICE BRAKES
While driving on the highway in Denver, the engine stalled - I later learned that a valve spring broke and went through the engine, destroying it. I lost all power - lost braking - but was able to steer the vehicle off to the side of the road. I subsequently learned that about 160,000 Subarus - the same vehicle year, the same model car, the same exact engine - have been recalled by Subaru. However, this car, which suffered the same exact problem was considering "outside the window" of the recall. If I had been on the freeway at a normal rate of speed this could have been a very dangerous accident. My concern is hundreds if not thousands of these cars are still on the road and Subaru is well aware of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Impreza