Subaru Crosstrek Complaints

1,200 consumer complaints on file.

#11316131March 4, 2020
UNKNOWN OR OTHER
MY WINDSHIELD DEVELOPED A SMALL CRACK IN IT WHILE SITTING IN THE GARAGE. ON FEB 7TH WHILE DRIVING INTO TOWN ON A VERY COLD DAY I HAD THE DEFROSTER ON AND WATCHED WITH WINDSHIELD CRACK A GOOD 12 INCHES RIGHT ABOUT THE HEAT VENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315898March 3, 2020
VISIBILITY/WIPER
MINOR ROCK CHIP, NO LARGER THAN A WATCH SCREW, NEAR THE WINDOW MOUNT QUICKLY DEVELOPED INTO A 4-INCH CRACK OVER A PERIOD OF APPROXIMATELY 12 HOURS. ROCK CHIP OCCURRED ON CITY STREETS, MOVING NO FASTER THAN 40 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315958March 3, 2020
UNKNOWN OR OTHER
I WAS DRIVING AND SUDDENLY HEARD A LOUD THUMP. I LOOKED AROUND AND BEHIND ME AND DIDN'T SEE ANYTHING OR ANYONE AROUND THEN I HEARD A CRACKLING SOUND COMING FROM MY ROOF SO I SLIGHTLY OPENED MY SUNROOF VISOR TO SPOT BROKEN GLASS SO I CLOSED THE VISOR SLOWLY IN CASE ANY LOOSE GLASS WAS PRESENT. I PULLED OVER TO LOOK FROM THE TOP AND SAW THE ENTIRE SUNROOF WAS SHATTERED. THE GLASS LOOKED AS IF IT HAD 'EXPLODED.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312120February 28, 2020
UNKNOWN OR OTHER
IF ALL DOORS ARE LOCKED AND I AM INSIDE THE VEHICLE, I CANNOT OPEN THE DOOR BY PULLING THE DOOR OPEN LEVER. I HAVE TO OPEN ALL DOORS WHICH ARE ELECTRICALLY OPERATED BY A BUTTON ON THE DOOR, AND THEN OPEN THE DOOR WITH THE LEVER. I AM WORRIED THAT IF THE BATTERY IS DEAD OR THE DOOR OPEN SWITCH IS SHORTED IN A FLOOD, THEN I CANNOT GET OUT BY OPENING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311797February 27, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH THE FRONT WINDSHIELD SUDDENLY BEGAN TO CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED A VISIBILITY HAZARD WAS PRESENT. THE CONTACT STATED THAT THE CRACK SUDDENLY BEGAN AT THE LOWER SECTION ON THE PASSENGER SIDE AND EXTENDED APPROXIMATELY 40 INCHES ACROSS THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WHITE BEAR SUBARU (3505 HWY 61 NORTH VADNAIS HEIGHTS, MN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311904February 27, 2020
VISIBILITY/WIPER
VEHICLE WINDSHIELD CRACKED FOR NO APPARENT REASON WITHIN FIRST FEW MONTHS OF OWNERSHIP. CRACK IS HORIZONTAL ACROSS ENTIRE WINDSHIELD. I WAS NOT IN THE VEHICLE WHEN IT HAPPENED, BUT I THINK THE VEHICLE WAS IN MOTION WHEN IT OCCURRED. I AM ESTIMATING THE DATE OF OCCURRENCE, MPH, AND MILEAGE AS I DID NOT NOTE ANY OF THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311036February 24, 2020
VISIBILITY/WIPER
MY WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK ORIGINATED UNDER THE WINDSHIELD WIPER BLADES AND SPREAD WHEN I TURNED THE HEAT ON TO THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS PARKED WHEN I FIRST NOTICED THE CRACK, AT WHICH POINT IT WAS ALREADY APPROXIMATELY 7 INCHES LONG. I TOOK IT TO THE DEALER AND ASKED THAT IT BE COVERED UNDER THE WARRANTY SINCE THERE WAS NO DAMAGE TO THE WINDSHIELD, AND THEY TOOK DETAILED PICTURES (CHARLIE'S SUBARU IN AUGUST, ME).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311219February 24, 2020
VISIBILITY/WIPER
MY WINDSHIELD CRACKED UNEXPECTEDLY FOR NO APPARENT REASON. THE WINDSHIELD ALSO APPEARS TO LET IN MOISTURE, WIND, NOISE AND IS A DISTRACTION WHILE DRIVING AT SPEEDS HIGHER THAN 50+MPH. THE WINDSHIELD IS CRACKED ABOUT 18 INCHES ON THE LOWER PASSENGER SIDE THAT EXTENDS TO THE DRIVER LOWER SIDE OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311221February 24, 2020
VISIBILITY/WIPER
APPEARS MY WINDSHIELD CRACKED FOR NO APPARENT REASON UNEXPECTEDLY WHILE DRIVING AT 55MPH. THE CRACKED IS ABOUT 18 INCHES LONG, EXTENDING FROM THE PASSENGER LOWER SIDE ALL THE WAY TO THE DRIVER LOWER SIDE. THE WINDSHIELD ALSO APPEARS TO BE DEFECTED AS IT GATHERS MOISTURE, HAS POOR ROAD/WIND NOISE BLOCKAGE CAPABILITIES AND CRACKS EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311295February 24, 2020
VISIBILITY/WIPER
CRACKING AND CHIPPING OF WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310864February 23, 2020
VISIBILITY/WIPER
MY WINDSHIELD HAD SEVERAL CRACKS, THAT SHOULD NOT HAVE BEEN ABLE TO BE PRODUCED SO EASILY. WITHIN A COUPLE OF WEEKS OF OWNING MY 2017 CROSSTREK, A PEBBLE HIT MY WINDSHIELD AT A RATHER LOW FORCE AND CRACKED THE WINDSHIELD. THEN THE CRACK TRAVELED ALL THE WAY DOWN. THEN ANOTHER CRACK MYSTERIOUSLY APPEARED IN A DIFFERENT SPOT. I HAVE NEVER EXPERIENCED A WINDSHIELD SO WEAK. I HAD TO HAVE IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310895February 23, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED NEAR LEFT COLUMN WHILE DRIVING WITHIN TWO MONTHS OF BUYING THE BRAND NEW CAR. THERE WERE NO ROCKS OR OTHER OBVIOUS SIGNS OF DAMAGE. CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD AND TOOK 4+ MONTHS TO GET REPLACED DUE TO NOT ENOUGH EXTRA WINDSHIELDS IN THE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310897February 23, 2020
VISIBILITY/WIPER
A VERY SMALL SURFACE CHIP ON THE OUTER PORTION OF THE WINDSHIELD (BLACK AREA, DRIVER'S SIDE) DEVELOPED INTO AN APPROXIMATELY TWO FOOT LONG HORIZONTAL CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK DEVELOPED OVER A PERIOD OF THREE WEEKS DURING WHICH THE VEHICLE WAS STATIONARY, ON CITY STREETS AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310900February 23, 2020
VISIBILITY/WIPER
DRIVING THROUGH KANSAS MY WINDSHIELD CRACKED, I THOUGHT DUE TO THE WIND, AND I HAD TO FILE AN INSURANCE CLAIM FOR IT TO BE REPLACED, PAYING A $250 DEDUCTIBLE ON A $1022 BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310905February 23, 2020
VISIBILITY/WIPER
A RANDOM CRACK APPEARED ON MY WINDSHIELD WITHOUT ANYTHING HITTING THE WINDSHIELD OR ANYTHING DAMAGING IT. THE VEHICLE WAS PARKED IN A PARKING GARAGE WHEN I NOTICED IT AND WAS NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310938February 23, 2020
VISIBILITY/WIPER
I CAME OUT TO THE PARKING LOT WHERE I WORK AND THERE'S A CRACK IN THE WINDSHIELD WASN'T A SUPER HOT DAY OR SUPER COLD DAY OR ANYTING JUST LOOKED UP AND SAW THE CRACK I'M LIKE THAT'S A BUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310956February 23, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED FROM CENTER OF BOTTOM EDGE WITHOUT CONTACT FROM ANY OBJECT. CRACK APPEARED IN THE MORNING WHEN I WENT TO START MY 2018 CROSSTREK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310979February 23, 2020
UNKNOWN OR OTHER
THE WINDSHIELD CHIPPED FOR NO REASON. THEN IT SPREAD A CRACK ACROSS THE PASSENGER TO THE DRIVER SIDE. IT WAS PARKED IN A SAFE PLACE AND I DID NOT DRIVE IT AT ALL SINCE I WORKED FROM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310751February 22, 2020
VISIBILITY/WIPER
I PURCHASED THE VEHICLE BRAND NEW OFF OF THE DEALER LOT. I WENT OUTSIDE ONE MORNING TO REPLACE THE PAPER TEMPORARY LICENSE PLATE WITH THE PERMANENT LICENSE PLATE AND A CRACK SPANNING FROM THE BOTTOM OF THE WINDSHIELD ON THE PASSENGER SIDE IN AN L SHAPE, UP THE MIDDLE, TO THE TOP OF THE WINSHIELD, APPROXIMATELY 45 INCHES LONG HAD APPEARED OVERNIGHT WITHOUT ANY DAMAGE TO THE VEHICLE OCCURING. I HAD THE CAR LESS THAN ONE MONTH BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310720February 22, 2020
SUSPENSION
REAR SUSPENSION FEELS WEAK. THE CAR IS ALWAYS SQUATTING WHILE DRIVING. HEADLIGHTS SHINE INTO OTHER DRIVERS EYES WITH JUST MY CHILDREN IN THE BACK. (LESS THAN 100 LBS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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